Pullman Sao Paulo Ibirapuera 5 stars

Customer review rating (ALL Rating) 4.5/5 1,851 reviews

Pullman Sao Paulo Ibirapuera - Image 1
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Rua Joinville 515, Vila Mariana, 04008-011 SAO PAULO, Brazil

Description

Hotel extras

  • 24-hour gym and swimming pool

  • The TastelT Bar has an original and sophisticated cocktail menu.

  • Courtesy for 1 child up to 11 years staying with parents

  • Hotel close to major hospitals such as Dante Pazzanese and Oswaldo Cruz.

  • 9-minute drive to Sao Paulo - Congonhas Airport

Our accommodation(s)

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Hotel location

Pullman Sao Paulo Ibirapuera

Rua Joinville 515, Vila Mariana
04008-011 SAO PAULO
Brazil

GPS:-23.58231, -46.65014

Telephone
Fax +55 11 5088-4000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,851 reviews

TripAdvisor Rating  4.5/5  2,643 reviews

Certificate of excellence 2024

Good service at Pullman restaurant

TripAdvisor rating 5.0/5

Roam60368901157 TripAdvisor review

Last week, I had the pleasure of dining at Pullman hotel restaurant. From the moment I stepped in, the ambiance set the tone—elegant yet relaxed, with soft lighting and a welcoming atmosphere. Overall, it was a fantastic dining experience—great food, impeccable service by Fernando and a cozy, yet refined atmosphere. It’s one of those places I’ll gladly return to, and I highly recommend it for anyone looking to enjoy a delicious meal. Fernando is the best server, friendly, attentive.

Dear Guest, Thank you for commending Fernando in this positive feedback from our Restaurant! It is great to know he did especially well. It's good to learn our Taste-it Restaurant was great and que do hope you return soon. We look forward to having you back! Cordially, Rodrigo Oliveira Operations Manager Pullman São Paulo Ibirapuera

Great location, poorer service

Customer review rating 3.5/5

Tomas Business - Confirmed reviews ALL

Great location of the hotel, perfect breakfast, older rooms, room service limited, and problem with AmEx credit card payment

Dear Tomas, The Pullman SP Ibirapuera team thanks you for your evaluation, it is always a great pleasure to welcome our guests, especially with All Gold loyalty. We are glad that, in general, you enjoyed your stay with us. At the same time, we are sorry that we did not meet all of your expectations. Please know that the return of our customers is essential, as we always seek to show excellence in hospitality. We guarantee that your comments have been taken to the responsible managers, who will work on improvements with their teams. In no way we intended to cause you any displeasure. We hope that you can trust our services and products quality management, and that we can have the opportunity to welcome you again, so that we can provide you with a better experience. Monick I Fernandez Customer Experience

Terrible stay

Customer review rating 0.5/5

Kathy Business - Confirmed reviews ALL

The hotel is old and outdated and poorly maintained. Room ventilation didn’t work. Coffee machine in room - but no capsules. When requested I was told capsules not provided. Ridiculous.

Dear Kathy, We would like to thank you for your time taken in completing our quality assessment. We sincerely apologize for the challenges you faced. Your feedback is important to us, as we strive to maintain a high standard of service and guest comfort. We’ll review these aspects with our maintenance and housekeeping teams to make immediate improvements. We truly appreciate your insights and hope we can have the opportunity to provide a more seamless and comfortable experience in the future. Respectfully, Monick I Fernandez Customer Experience

Great ambience and flawless service.

TripAdvisor rating 5.0/5

sosacksy Business - TripAdvisor review

Delicious food, ceviche and chicken Marsala ! Perfect. And Fernando the waiter could not have been better! Highly recommend! I will be back for sure. They want me to write more but I’ve said it all hahah okay they want a novel. Imma bout to give up!

Sosacks, We would like to thank you for your kindness in completing our quality assessment. The Pullman SP Ibirapuera team hopes you had a good stay! It's a pleasure to know that you had a great experience with us, especially due to Fernando's welcome! We will be open to welcome you again on your next visit. Monick I Fernandez Customer Experience #PullmanSPIbirapuera #NotJustAHotel

5 STAR EXPERIENCE - SERVICE, HOTEL AND FACILITIES

TripAdvisor rating 5.0/5

Jon M TripAdvisor review

We needed somewhere to rest and recuperate after an exhausting week of volunteering near by, The hotel, its staff and services did not disappoint. The hotel was very comfortable, the staff however are the stars of this complex. They could not have been more friendly, helpful and kind. On arrival we were told we had booked a twin double by accident and so the reception staff upgraded our room with no extra charge. The cuisine was both outstanding and exhaustive. Appearing to offer a banquet style dinner and breakfast, we found ourselves sampling foods thar we had no experienced in Brazil before. All meal offers were very competitive and there was a relaxed atmosphere throughout the complex. The pool and sports complex were more than adequate and there were some ingenuous touches such as their own herb garden and a pet activities area. Just spot on cutting edge accommodation for anyone wish to land and rest or rest before their long flight home. We have a great service from our waiter ALEXANDRE, thank you for everything!

Jon, It was an honor to welcome you to our hotel. Thank you for your review! We are glad you enjoyed your stay with us! We hope to welcome you again! Monick I Fernandez Customer Experience #PullmanSPIbirapuera #NotJustAHotel

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Other web-users rate our hotel

  • 225 reviews 9.3/10 Location
  • 604 reviews 6.9/10 Room
  • 783 reviews 8.4/10 Service
  • 25 reviews 2.2/10 WiFi
  • 346 reviews 8.7/10 Breakfast
  • 242 reviews 7.9/10 Food
  • 200 reviews 8.1/10 Amenities
  • 184 reviews 7.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.