Pullman Sao Paulo Ibirapuera 5 stars

Customer review rating (ALL Rating) 4.5/5 1,421 reviews

Pullman Sao Paulo Ibirapuera - Image 1
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Rua Joinville 515, Vila Mariana, 04008-011 SAO PAULO, Brazil

Description

Hotel extras

  • 24-hour gym and swimming pool.

  • Try the TastelT Bar and its original and sophisticated cocktails.

  • Free for 1 child up to 11, staying with parents.

  • Close to major hospitals, such as Dante Pazzanese and Oswaldo Cruz.

  • Only a 9-minute drive to São Paulo-Congonhas Airport.

Our accommodation(s)

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Hotel location

Pullman Sao Paulo Ibirapuera

Rua Joinville 515, Vila Mariana
04008-011 SAO PAULO
Brazil

GPS:-23.58231, -46.65014

Telephone
Fax +55 11 5088-4000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,421 reviews

TripAdvisor Rating  4.6/5  2,843 reviews

Certificate of excellence 2025

Home away from home in the heart of São Paulo

TripAdvisor rating 5.0/5

rsung TripAdvisor review

From the moment I stepped into the lobby, Denis and Jaciley made me feel right at home. Pullman is more than a hotel. Denis informed me that Air Canada will bring its first flight crews to Pullman the next day. I noticed that all staff members adorned Canada flag pin and the hotel even put 2 Canadian flags on its mast. That's attention to detail in action. In addition, the hotel is conveniently located within walking distance of Rue Paulista, Ibirapura Park and many local dining joints. I highly recommend this establishment who are looking for a balance of comfort and value.

Dear Rsung, Thank you so much for sharing your experience with us. We are delighted to know that Denis and Juciley made you feel at home from the very first moment. We're also glad you noticed the details we prepared to welcome the Air Canada crew; creating meaningful and memorable touches for our guests is part of our culture. It’s wonderful to hear that our location and surroundings contributed to an even better stay, offering the perfect balance between convenience, comfort, and local experiences. We truly appreciate your recommendation and look forward to welcoming you back whenever your travels bring you to São Paulo. Monick I. Fernandez Customer Experience #PullmanSPIbirapuera #NotJustAHotel

Customer review rating 3.0/5

Gregory D. M. F. Business - Confirmed reviews ALL

Good: Bed comfortable, welcoming staff, restaurant good. Poor: Very slow check in and out process, if you run out of water in your room it took many attempts to get more provided, bathrooms are small, no iron in the room

Dear Gregory, Thank you for taking the time to share your feedback with us. We are glad to know that you enjoyed the comfort of our beds, the warm welcome from our team, and the quality of our restaurant. We sincerely apologize for the inconveniences you experienced during your stay. We are already reviewing the check-in and check-out procedures with our team to improve efficiency, as well as reinforcing the process for water delivery to ensure quicker responses. Your comments regarding the bathroom size, the iron availability, and the maid service timing are also being taken into consideration. We truly appreciate your observations, as they help us identify improvement opportunities. We are actively working on enhancements to the amenities provided in the rooms, and you can expect improvements soon. Thank you again for your valuable feedback. We hope you can trust our services and products quality management, especially with your All Silver loyalty. We hope to have the opportunity to welcome you again, so we can provide you an even better experience. Monick I. Fernandez Customer Experience

Customer review rating 5.0/5

Erika Z. F. L. Business - Confirmed reviews ALL

People super gentle and comfortable hotel

Dear Erika, The Pullman SP Ibirapuera team thanks you for your review, it is always a great pleasure to welcome our guests, especially with All Classic loyalty. We are glad that you enjoyed your stay with us. It is an honor to know that you feel our dedication to showing the best of our hospitality! We will pass on your compliments to Denis and Victor, that will be delighted to hear of your satisfaction. We would like to invite you to evaluate us on TripAdvisor and share your comments, so that other guests could also experience a genuine Pullman hospitality. Here’s our link: https://bit.ly/3C3CVp7 We hope to have the opportunity to provide more Pullman experiences in the near future. Monick I. Fernandez Customer Experience #PullmanSPIbirapuera #NotJustAHotel

Customer review rating 4.5/5

Fabricio A. D. S. Couples - Confirmed reviews ALL

The overall experience is great, very friendly staff, great breakfast, restaurant and cafe.

Dear Fabricio, The Pullman SP Ibirapuera team thanks you for your review, it is always a great pleasure to welcome our guests, especially with All Classic loyalty. We are glad that you enjoyed your stay with us. It is an honor to know that you feel our dedication to showing the best of our hospitality! We hope to have the opportunity to provide more Pullman experiences in the near future. Monick I Fernandez Customer Experience #PullmanSPIbirapuera #NotJustAHotel

Customer review rating 0.5/5

Qu C. Business - Confirmed reviews ALL

When checking in, the hotel staff told me my breakfast is included but end up with next morning the restaurant lady told me I have to pay for it! You should told me the truth at check in not just give me surprise and embarrassment at restaurant

Dear Mr. C., Thank you very much for taking the time to share your experience with us. We truly appreciate your feedback, as it gives us the opportunity to improve our services and avoid similar situations in the future. After reviewing your reservation, we confirmed that breakfast was not included in your stay. We sincerely apologize if the information was communicated incorrectly during check-in. This was never our intention, and we deeply regret the discomfort this misunderstanding caused at the restaurant. Your comments have already been forwarded to our front desk and restaurant teams so we can reinforce our procedures and ensure that all details of our guests’ reservations are communicated clearly and accurately. We value your trust and hope to have the pleasure of welcoming you back, offering you a seamless and thoroughly enjoyable experience from start to finish. Monick I. Fernandez Customer Experience

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Other web-users rate our hotel

  • 199 reviews 9.4/10 Location
  • 531 reviews 6.2/10 Room
  • 784 reviews 8.3/10 Service
  • 15 reviews 5.4/10 WiFi
  • 271 reviews 8.4/10 Breakfast
  • 247 reviews 6.9/10 Food
  • 175 reviews 7.9/10 Amenities
  • 171 reviews 7.2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.