Pullman Sao Paulo Ibirapuera 5 stars

Customer review rating (ALL Rating) 4.5/5 1,667 reviews

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Description

Hotel extras

  • 24-hour gym and swimming pool

  • The TastelT Bar has an original and sophisticated cocktail menu.

  • Courtesy for 1 child up to 11 years staying with parents

  • Hotel close to major hospitals such as Dante Pazzanese and Oswaldo Cruz.

  • 9-minute drive to Sao Paulo - Congonhas Airport

Our accommodation(s)

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Hotel location

Pullman Sao Paulo Ibirapuera

Rua Joinville 515, Vila Mariana
04008-011 SAO PAULO
Brazil

GPS:-23.58231, -46.65014

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,667 reviews

TripAdvisor Rating  4.6/5  2,742 reviews

Certificate of excellence 2024

Bad hotel

Customer review rating 1.0/5

Paul G. Business - Confirmed reviews ALL

Dear Mr. G., We would like to thank you for your time taken in completing our quality assessment. The feedback from our customers is essential, as we always seek to show excellence in hospitality. We sincerely regret that your experience did not meet expectations. Providing a clean and comfortable stay is our top priority, and we apologize if this was not reflected during your visit. Your feedback is very important to us, and we will share it with our housekeeping and management teams to ensure improvements are made. In no way did we intend to cause you any displeasure. We hope you can trust our services and products quality management, especially with your All Classic loyalty. Respectfully, Monick I Fernandez Customer Experience

Horrible stay

Customer review rating 0.5/5

Wissam J. Solo - Confirmed reviews ALL

Excellent choice

Customer review rating 4.5/5

Tomas Couples - Confirmed reviews ALL

Dear Tomas, The Pullman SP Ibirapuera team thanks you for your review, it is always a great pleasure to welcome our guests, especially with All Platinum loyalty. We are glad that you enjoyed your stay with us. It is an honor to know that you feel our dedication to showing the best of our hospitality! We would like to invite you to evaluate us on TripAdvisor and share your comments, so that other guests could also experience a genuine Pullman hospitality. Here’s our link: https://bit.ly/3C3CVp7 We hope to have the opportunity to provide more Pullman experiences in the near future. Monick I Fernandez Customer Experience #PullmanSPIbirapuera #NotJustAHotel

Service was the best!

Customer review rating 4.0/5

Damaris Business - Confirmed reviews ALL

Dear Damaris, The Pullman SP Ibirapuera team thanks you for your evaluation, it is always a great pleasure to welcome our guests, especially with All Classic loyalty. We are glad that you enjoyed your stay with us. It is an honor to know that you feel our dedication to showing the best of our hospitality! We will pass on your compliments to our Capitan, that will be delighted to hear of your satisfaction. At the same time, we are sorry that we did not meet all of your expectations and that your experience was not entirely satisfactory. Please know that the return of our customers is essential, as we always seek to show excellence in hospitality. We guarantee that your comments have been taken to the responsible managers, who will work on improvements with their teams. In no way we intended to cause you any displeasure. We hope that you can trust our services and products quality management, and that we can have the opportunity to welcome you again, so that we can provide you with a better experience. Monick I Fernandez Customer Experience

Disappointed

TripAdvisor rating 2.0/5

ThomasCopeland TripAdvisor review

Dear Mr. Thomas, Thank you for your review and for your kind words about our team! We are delighted to hear that you enjoyed our location, the restaurant, and Yucafé. Your compliments to Débora, Ingrid, Danton, Sarah, and Liss mean a lot, and we will be sure to share your feedback with them—they will be thrilled to know they made a difference in your experience. At the same time, we sincerely regret the inconveniences you faced. Regarding the ironing facility, we have checked the iron, and it is functioning correctly. The cooling process may take slightly longer than three minutes, which is normal. Regarding the phone, we appreciate you bringing this to our attention, and we will review this item. We hope your shirt did not get wet, especially since we have a hanger rack positioned away from the floor. As for the feedback regarding the conditions of your rooms, we sincerely appreciate your feedback. Cleanliness and guest comfort are our priorities, and we have already shared your observations with our housekeeping and maintenance managers to ensure these matters are addressed. Your insights are valuable to us, and we will use them to enhance our services. Please feel free to reach out to us directly for any special requests or assistance before your next visit. Monick I Fernandez Customer Experience cx.pullmanibirapuera@accor.com

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Other web-users rate our hotel

  • 226 reviews 9.4/10 Location
  • 557 reviews 7/10 Room
  • 744 reviews 8.4/10 Service
  • 23 reviews 1.6/10 WiFi
  • 303 reviews 8.3/10 Breakfast
  • 245 reviews 8.1/10 Food
  • 194 reviews 7.4/10 Amenities
  • 178 reviews 7.2/10 Vibe

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