ibis London Shepherds Bush - Hammersmith 3 stars

Customer review rating (ALL Rating) 4.5/5 1,238 reviews

ibis London Shepherds Bush - Hammersmith - Image 1
ibis London Shepherds Bush - Hammersmith - Image 2
ibis London Shepherds Bush - Hammersmith - Image 3
ibis London Shepherds Bush - Hammersmith - Image 4

Description

Hotel extras

  • Cashless Hotel. Card payments only

  • Westfield Discount Voucher up to 25%

  • Local Car park (access on Charecroft way satnav:W14 0DQ) £25/24h. Height restriction 198cm

  • Central line Underground 24/7 on weekends (Friday & Saturday)

  • Pet friendly accommodation

Our accommodation(s)

Hotel location

ibis London Shepherds Bush - Hammersmith

3-5 Rockley road
W14 0DJ LONDON
United Kingdom

GPS:51.50344, -0.220422

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

FOGGS

Feeling peckish? You do not have to leave the hotel: inspired by the spirit of global adventure, the menu at Foggs is loaded with everyone his favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,238 reviews

TripAdvisor Rating  4.3/5  2,531 reviews

Customer review rating 4.0/5

Esme B. Business - Confirmed reviews ALL

I have been staying once a year at this hotel in Shepherd's Bush for the last 10 years. I feel perfectly at home.

Dear Esme, We very much appreciate your comments regarding your stay at the ibis London Shepherds Bush - Hammersmith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aga Assistant General Manager

Customer review rating 4.5/5

Slawomir N. Couples - Confirmed reviews ALL

The hotel is good located, 7 stations from Oxford Circus. Supermarkets, bars and restaurants in the near. Friendly staff, clean room and bathroom, very good mattress for good sleep. The breakfast was good and suficcient, everything fresh and english breakfast available. Organic/bio tea as well.

Dear Slawomir, We very much appreciate your comments regarding your stay at the ibis London Shepherds Bush - Hammersmith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aga Assistant General Manager

Customer review rating 4.5/5

Annie B. Business - Confirmed reviews ALL

Very professionally run hotel. Very clean, with lovely obliging staff.

Dear Annie, Thank you very much for your wonderful feedback. We’re delighted to hear that you enjoyed our convenient location, spotless rooms, and the professionalism of our team. It’s especially rewarding to know that our staff made a positive impression with their friendly and helpful service. Your kind words mean a great deal to us, and we hope to have the pleasure of welcoming you back soon. Warm regards, Aga Assistant General Manager

Customer review rating 3.5/5

Agnieszka L. Solo - Confirmed reviews ALL

Great location, stayed at the hotel for the second time in almost the same period of time, so around New Year's Eve. Last time staff was a bit more friendly and my room was on the 2nd floor. This time got a room at the 1st floor which I found very cold. I needed to have the air conditioner put on max settings through whole day, only switched off for the night as I couldn't sleep because of the noise. When I woke up in the morning it was cold again. Wasn't a big enough deal to make a trouble to switch a room but I don't remember having that problem last year.

Dear Agnieszka, Thank you for taking the time to tell us about your experience at the ibis London Shepherds Bush - Hammersmith. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for our valued guests; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maiuri Front Desk Office

Customer review rating 4.0/5

Peter B. Couples - Confirmed reviews ALL

Close to numerous tube lines, you get what you pay for - comfortable bed, good shower, fine room, no chromecast on TV, filtered water dispenser in the reception.

Dear Peter, Thank you for taking the time to tell us about your experience at the ibis London Shepherds Bush - Hammersmith. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maiuri Front Desk Office

In partnership with TripAdvisor

Other web-users rate our hotel

  • 993 reviews 9.7/10 Location
  • 1,036 reviews 6.5/10 Room
  • 958 reviews 9.3/10 Service
  • 22 reviews 5.3/10 WiFi
  • 508 reviews 8.4/10 Cleanliness
  • 424 reviews 7.4/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in London