ibis London Greenwich 3 stars

Customer review rating (ALL Rating) 4.3/5 998 reviews

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30 Stockwell street, Greenwich, SE10 9JN LONDON, United Kingdom

Description

Hotel extras

  • Banana Tree restaurant provides a selection of Pan-Asian cuisine

  • Set in the heart of the popular Greenwich Village

  • Just a five minute walk from Greenwich station (National Rail with trains to London Bridge).

  • Just a ten minute walk from The Royal Observatory

  • Well connected to Wembley Stadium via Jubilee Line

Our accommodation(s)

Hotel location

ibis London Greenwich

30 Stockwell street, Greenwich
SE10 9JN LONDON
United Kingdom

GPS:51.479954, -0.009373

Telephone
Fax +44 20 8858 7139

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  998 reviews

TripAdvisor Rating  3.8/5  1,610 reviews

Customer review rating 2.5/5

Mary R. F. Families - Confirmed reviews ALL

The hotel was near the station which was a plus but the room had a particular smell of mould/old people.

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you found our location convenient and that our team made a positive impression with their friendliness and helpfulness. We are very sorry to learn about the issues you experienced with the room. This is not the standard we aim to provide, and your comments are taken seriously. If this had been reported to the reception team during your stay, we would have been able to investigate the concern immediately and offer an alternative room to ensure your comfort. Thank you again for your review. Your feedback helps us improve, and we hope to have the opportunity to welcome you back for a much better experience. Kind Regards, Ibis London Greenwich

Urgently needs maintenance

TripAdvisor rating 2.0/5

business9494 TripAdvisor review

Well, first the positive. The hotel is located close to the train station as well as the water taxi station, which allows easy and comfortable access to London and the City. The neighborhood is surrounded by pubs and lovely coffees. The check-in was a nice experience, however somehow the only one. Not telling me, I received an upgrade to an Ibis-plastic-style bathroom room. Unfortunately there has been drainage smell during my entire stay. Complaining during the stay has been unheard, complaining after the stay led to a minimal price reduction of less than 20%. All the rest of the hotel, ok is an Ibis, but even for that below average.

Dear Guest, Thank you for sharing your feedback. We are pleased to hear that you appreciated our convenient location near the train station and the river taxi, as well as the vibrant neighbourhood with its many pubs and cafés. We are also glad that your check-in experience was a positive one. However, we are sincerely sorry that the rest of your stay did not meet your expectations. Your comments regarding the drainage smell and the condition of the bathroom are taken very seriously. This is certainly not the standard of comfort and quality that we aim to provide. We apologise that your concerns were not resolved during your stay, and we regret that the resolution offered afterwards did not leave you fully satisfied. Please be assured that we have shared your feedback with our maintenance and housekeeping teams so that the issues you experienced can be addressed promptly. We are committed to improving our facilities and guest experience. We hope you will consider giving us another opportunity to provide you with a much more comfortable and enjoyable stay in the future.

Customer review rating 5.0/5

Sara D. N. Business - Confirmed reviews ALL

Great stay in Greenwich, next to shops and public transport

Thank you so much for the 10/10! We’re delighted you enjoyed your stay in Greenwich and found the location convenient for shops and public transport. We hope to welcome you back again soon

Customer review rating 5.0/5

Lynette C. Families - Confirmed reviews ALL

We’ve stayed a few times now and never disappointed. Staff are amazing. Perfect location

Thank you so much for your fantastic review and the perfect score! We’re delighted to hear that you’ve enjoyed your stays with us and that our team continues to make each visit a great experience. It’s wonderful to know our location works so well for you, and we’ll be sure to pass your kind words on to Vincenzo — our General Manager — who will be thrilled to hear your feedback. We truly appreciate your loyalty and look forward to welcoming you back again soon!

Customer review rating 4.5/5

James P. W. Couples - Confirmed reviews ALL

Good position, quiet even though on main road. Room very clean. Great breakfast. Would stay again.

Thank you for your great review! We’re glad you enjoyed our convenient location, the quiet room, and the cleanliness. It’s wonderful to hear you loved the breakfast too. We appreciate your feedback and would be delighted to welcome you back again

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,145 reviews 9.4/10 Location
  • 1,285 reviews 6.3/10 Room
  • 1,052 reviews 9.1/10 Service
  • 23 reviews 6.6/10 WiFi
  • 562 reviews 7.7/10 Cleanliness
  • 324 reviews 5.1/10 Breakfast
  • 291 reviews 5.5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.