Mercure Chur City West 4 stars

Customer review rating (ALL Rating) 4.6/5 1,010 reviews

Mercure Chur City West - Image 1
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Comercialstrasse 32, 7000 CHUR, Switzerland

Description

Hotel extras

  • Perfectly accessible by road trip or public transport

  • Chur city center is only five minutes away

  • The largest shopping center in the region is right next to the hotel

  • Shopping and relaxing in the City West, Chur!

  • Breathtaking mountain panorama

Our accommodation(s)

Hotel location

Mercure Chur City West

Comercialstrasse 32
7000 CHUR
Switzerland

GPS:46.846999, 9.508297

Telephone
Fax +41 81 256 55 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

TOWERS CITY WEST RESTAURANT

Get pampered in our restaurant. Inexpensive business lunch, a fine dinner or a drink after work at the bar or on the terrace - be inspired:

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,010 reviews

TripAdvisor Rating  4.2/5  167 reviews

Fantastic overnight stay

TripAdvisor rating 5.0/5

PaulFolkestone TripAdvisor review

We stayed at this hotel as part of a Glacier Express tour package. Although this hotel is located out of town in a business park / shopping centre it’s only a ten minute door to door trip by bus both to the train station and the old town. The hotel even gives you a free bus pass. Our room was one the corner rooms of the building with full height windows overlooking the snowy mountains. The room was a comfortable size with a walk in shower, coffee machine,refrigerator etc adding to our comfortable overnight stay. The breakfast buffet was also of a high standard. The front reception staff are very welcoming. In fact I would like to send special thanks to Rosa on reception, on our morning of departure I realised I had left some important documentation in the rooms safe 15 minutes before the Glacier Express’s departure. I rang the hotel and Rosa arranged for the documentation to be posted to our final hotel stay in Switzerland at The Mercure Stoller in Zürich. This saved me a lot of inconvenience and falling out with my partner over my error. If we ever returned to Chur this would be our go to hotel, my partner liked the shops too. Nice to see great service and understating exists today .

Customer review rating 5.0/5

Dragos V. Couples - Confirmed reviews ALL

Great view, cozy room, sauna, well located and guest card with free public transportation and many other facilities. I have absolutely loved to stay here.

Dear Mr. Dragos V. Thank you very much for your wonderful review and kind words. We are delighted that you enjoyed our rooms with saunas so much. We hope to welcome you back soon and wish you all the best. Warm regards from Chur Elischa Bislin

Customer review rating 1.5/5

Kelly B. Couples - Confirmed reviews ALL

Disappointing stay, restaurant closed, limited tea in room (2 fruit tea bags), on asking for one black tea bag we were told it would be charged at 4.5 Swiss Francs (CHF) is approximately £4.21!!

Dear Ms. B. Thank you very much for taking the time to write us a review, unfortunately it is not very positive. It is a pity that we were unable to convince you of our hotel during your stay. It is true that the restaurant was closed this evening and only open for breakfast, but that does not mean that we would have sent you to bed without food. There are many restaurants in Chur where you could have enjoyed a nice dinner. Our reception team would have been happy to advise you at any time and reserve a table for you at another restaurant. All of our hotel rooms are equipped with a Nespresso coffee machine, a kettle, and a minibar with mineral water. We provide four coffee capsules, two teebags, and two bottles of mineral water free of charge every day. We wish you all the best. Warm regards from Chur Elischa Bislin

Customer review rating 4.0/5

Theoni A. Couples - Confirmed reviews ALL

Great rooms, with nice view. Did not like the fact that restaurant and bar were closed on 31/12. There was neither any personnel at the front desk!

Dear Mrs. A. Thank you very much for taking the time to write us a review. We are delighted to read that you have fond memories of our spacious rooms and beautiful views. We apologize that you were not always able to find our reception staff at the front desk. They may be busy elsewhere in the hotel, delivering items to our guests. We hope to welcome you back soon and send you winter greetings from Chur. Elischa Bislin

Customer review rating 4.0/5

Trish H. Couples - Confirmed reviews ALL

We had a corner room that had a great view of Chur and the mountains. A pleasant stay.

Dear Ms. H. Thank you very much for your wonderful review and kind words. We are delighted to hear that you enjoyed our corner rooms with mountain views. We would be very happy to welcome you back soon and wish you all the best. Warm regards from Chur Elischa Bislin

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Other web-users rate our hotel

  • 387 reviews 8.6/10 Location
  • 657 reviews 9.1/10 Room
  • 444 reviews 8.8/10 Service
  • 214 reviews 9.1/10 Cleanliness
  • 197 reviews 7.1/10 Breakfast
  • 13 reviews 3.7/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.