Pullman Miami Airport 4 stars

Customer review rating (ALL Rating) 3.8/5 1,600 reviews

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Pullman Miami Airport - Image 1
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5800 Waterford District Drive, 33126 Miami, United States

Description

Hotel extras

  • Complimentary shuttle to and from Miami Airport. Hours 4.30am-12.00 midnight

  • Beautiful pool by the lagoon with a cascade waterfall.

  • Over 11,000 sq ft of spectacular meeting and event space.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Deluxe Room, one King-size bed, Premium View -Lagoon side or top floor

Photo out of - Deluxe Room, one King-size bed, Premium View -Lagoon side or top floor

A 325 sq. ft. (30 m²) elegantly appointed room with a premium view, free WiFi, Keurig coffee, refrigerator, working area and one king size bed with duvet. Complimentary bottled water on arrival, C.O. Bigelow amenities and iron/ironing board.

  • Views:

    Lagoon view

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Ice Machine
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • Web TV
  • Pay per view channel(s)Additional charge
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 30 m² / 322 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Lagoon view
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • Web TV
  • Pay per view channel(s)Additional charge
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • Web TV
  • Pay per view channel(s)Additional charge
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Lagoon or City View. Mobility accessible king room with a spacious layout for easy maneuvering. Ensuite bath has roll in shower with bench, toilet with rear and side grab bars, and space under sink for wheelchair. Connecting room available

  • Views:

    Lagoon view

Max. number of persons
3
Area
From 30 m² / 322 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Ice Machine
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • Web TV
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Presidential Suite, one King-size bed, Living Room, Premium View - Lagoon side or top floor

Photo out of - Presidential Suite, one King-size bed, Living Room, Premium View - Lagoon side or top floor

Elegantly appointed suite, 1107 sq. ft. (102.8 m²), with modern decor and amenities. Entertain in style in our spacious separate lounge area within the suite with dining table included, microwave, complimentary WiFi, Nespresso maker.

  • Views:

    City View or Lagoon view

Max. number of persons
3

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Ice Machine
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • Web TV
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Pullman Miami Airport

5800 Waterford District Drive
33126 Miami
United States

GPS:25.7819722, -80.291622

Telephone
Fax +1 305-262-9049
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • MIAMI INTL
  • MIA

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 281 rooms
  • 3 rooms for people with reduced mobility
  • 27 family rooms
  • 52 connecting rooms
  • 15 floors

Languages spoken at the hotel

  • English
  • Spanish

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Pets

Pets allowed

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine

Business

13 Meeting rooms

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Family

Services for children

  • Children''s TV Channels

Well-being

Pool

  • Outside
  • On site

Pullman Fitness Center

  • On site
  • On site
  • Outdoor parking
  • Private
  • Parking opened 24/7

  • Parking pricing: 31.17 € 35 USD Per day
  • Parking for a week

Services & equipment

  • Intercom

Tavolo

Photo out of - Tavolo

Serves classic Mediterranean dishes, executed simply and brilliantly. We select the finest seasonal ingredients.

Cooking style
Regional
Chef name
Enyelber Castro
Capacity
150
Accessibility
Accessible service
5800 Waterford District Drive, 33126 Miami, United States
Telephone +1 305-264-4888
Menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View
  • Takeaway Meals
  • Private lounge

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu

Serves classic Mediterranean dishes, executed simply and brilliantly. We select the finest seasonal ingredients.

Le Bar offers high-end drinks that will initiate outsiders to the true Miami cocktail classics! With creative happy hour specials Monday-Friday, it's a resting place from the noise and traffic. Consider it a drink lover's calm in the center of the storm

Start your day with breakfast from 630am to 11am serving classic American options and made to order favorites.

Our sparkling pool offers breathtaking views of the Blue Lagoon Miami and the city skyline. Take a break from the ordinary and enjoy poolside lounging, swimming and sunning on your next visit to Miami.

Try our various types of fitness equipment and while working out enjoy the view of the lagoon.

Luxurious rooms, fabulous views and superb cuisine will make your wedding gloriously unique. Let our experienced wedding coordinators help you embrace every magical moment of your special day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,600 reviews

Customer review rating 2.0/5

David Y. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Keith M. Business - Confirmed reviews ALL

Customer review rating 4.0/5

Courtney B. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Frank R. Solo - Confirmed reviews ALL

Customer review rating 0.5/5

Daniela C. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Keith M. Business - Confirmed reviews ALL

Great experience, perfect location, super friendly staff that went out of there way to help us and make our visit great. From check in to the hostess at the restaurant.

Customer review rating 4.0/5

Courtney B. Families - Confirmed reviews ALL

My family and I enjoyed our stay at the Pullman. We utilized the shuttle services and were able to check-in early for our reservation.

Customer review rating 5.0/5

Frank R. Solo - Confirmed reviews ALL

Comfortable

Customer review rating 0.5/5

Daniela C. Families - Confirmed reviews ALL

I made a reservation to stay at this hotel on September, 29th and paid in advance with 6.000 points + R$245,37. In the check-in the receptionist tried do charge me again and I told her I had already paid for the reservation. She said that she would charge just the security deposit. For my surprise, when I checked the card statement, the hotel's nightly rate had been charged again.

Customer review rating 5.0/5

Barbara D. Families - Confirmed reviews ALL

Have stayed various times at the Pullman Miami and enjoy the welcoming greeting at checkin and easy checkout,

Customer review rating 2.5/5

Michael A. Couples - Confirmed reviews ALL

While your hotel is a satisfactory for a one night stay, the system outage made the stay memorable, not in a good way. I would say the front desk staff was making the best of the situation.

Customer review rating 0.5/5

Zeyang X. Solo - Confirmed reviews ALL

My stay fell well below expectations for a four-star Pullman hotel. Key concerns: * Check-in: While I understood the area-wide internet outage was beyond your control, the receptionist appeared unfamiliar with the manual check-in process. * Service: The front desk service felt unwelcoming, and my Accor elite status was not acknowledged. * Room condition: The decor was dated, and the bathroom was poorly maintained, with visible rust. * Hot water: The shower water was cold. * Soundproofing: A neighboring room’s alarm woke me before 6 a.m. Footsteps and conversations were clearly audible, preventing me from returning to sleep.

Customer review rating 2.0/5

Morgen E. Families - Confirmed reviews ALL

Check in was not very friendly our shuttle to the airport was late and the room wasn’t much of anything.

Customer review rating 5.0/5

Shannon R. Couples - Confirmed reviews ALL

Welcoming, friendly staff were very accomodating with early arrival luggage hold, we were welcome to use the pool/bar/bathrooms before check in. Early rooming time. Late check out (12pm) with free shuttle to the airport every 30 minutes. Great stay, would highly recommend and return to Pullman!

Customer review rating 3.5/5

Darcy G. Couples - Confirmed reviews ALL

Good location close to airport. Have stayed at other Pullman sites and experienced much more accommodating customer service. Rooms a bit outdated and water pressure at the hotel was extremely low. Worked for a quick inter-airport stay.

Customer review rating 4.5/5

Carlos D. S. P. Business - Confirmed reviews ALL

I had a good overnight airport stay.

Customer review rating 0.5/5

Elena I. Solo - Confirmed reviews ALL

From the moment I got to the parking lot to check-in to the moment I left 30 minutes later was a nightmare. The parking lot is dimly lit, most spaces cannot comfortably accommodate a vehicle of a normal size, it's awkwardly paved/has potholes, and the only decent spaces left when I pulled in were under 2 inches of water with a raccoon splashing around in it. I learned at check-in that this lot costs $35/day for hotel guests - nothing about this lot should require that. I got up to my room and was horrified by the stained chaise lounge, stained lampshade, sunken bed, and loud AC unit. I tried to suck it up for a night then figure out a different hotel the following day, but could not bring myself to sleep there even fully clothed/on top of the covers. The front desk was kind enough to switch me to a newer/renovated room upon my request. I was relieved to see the updated/cleaner space when I moved to the new room. I was relieved to get some sleep finally as it was almost midnight from my long travel day. Before I could even put my things down, a cockroach immediately scurried across the room. This was the last straw for me. I had to abandon my weekend reservation and find new accommodations as this was just completely unacceptable. All of this occurred so quickly, not even a slow build of unreasonable conditions over the stay. Instead I went across the street to Tru by Hilton, which was impeccably clean, offered an incredible breakfast, and had a well-lit, clean, regular spaced garage at only $18/day. I never take the time to write a review, but Pullman needs to get it together. That was the grossest experience I have ever encountered in a hotel.

Customer review rating 5.0/5

Terence S. Business - Confirmed reviews ALL

It was just lovely

Customer review rating 0.5/5

Carl S. Couples - Confirmed reviews ALL

The rooms are too old and they need serious renovations. Beds and furniture were atrocious. One of the worst I have seen in a long time. Never again!

Customer review rating 0.5/5

Benoit G. Business - Confirmed reviews ALL

It was hell, we arrived at night, it was 11h15 there was 2 pilots without reservations, the front desk lady did not want to serve us as she stated she was done in 5 minutes. The other agent was busy with pilots from Aerolineas and could not attend to us for 45 minutes. As she served us, she did not have a clue of the rooms that were available, she was scrambling to find the empty rooms and finally she saw the self check out from tray and there was people pilling up behind us trying to get there parking paid for an event that took place and she called for help but to no avail, she was absolutely overwhelmed. The bus arrived from the airport and there was a major line up behind us. She never found us a room with two beds like I reserved and she told me there was a sofa I could sleep on as I was with my sister and there was no way we were going to sleep together in the bed. Arriving to the roman flore four, corner room king bed, there was no sofa but a chair like a lounge chair with a hard back, I could not sleep on that. She told me they would send pillows and blankets. I called and no answer at the reception for like half an hour and she was not there when I went down. I was now 1:45 am and we were checking out at 10am to leave. I had reserved a room with two beds and never got it so I had to sleep with my sister and we were not happy. I am a travel agent and I send clients to you resort prior and post cruises and I am so disappointed of the care we got, even if I understand I had a privileged price, such issues should not be overlooked. I have reserved another stay post cruise next Sunday and I am looking into a different solution. I hope you will find a way to address this as the link of trust is broken. I love Accord and will still go Accord but your hotel has to upgrade you night staff and guests experience. Truly and sincerely yours, Ben G. KVI Travel Be…

Customer review rating 2.0/5

Iryna B. Families - Confirmed reviews ALL

I prepaid 2 night stays with parking through parksleepfly. This is my second stay at this hotel. Bed was very comfortable, but the room didn’t have a hairdryer. After i checked out and arrived home my credit card showed additional charge. When I reviewed requested folio from the hotel it showed the last hotel night charge. This should have never happened because I prepaid my stay with parking and have a receipt. I tried calling hotel to speak to an accountant, but was only given option to leave a voicemail, and i also sent 2 emails. No response from the hotel. I don’t have a choice but to leave a bad review and submit credit card charges dispute. This never happened to me when i booked parksleepfly and i stayed at many hotels.

Customer review rating 1.5/5

Jesse H. Couples - Confirmed reviews ALL

Stayed to night. I was told early check-in would not be a problem. New system seemingly without any implementation support caused delays and lack of service. I’m a Gold member. I did not receive the usual welcome amenities or drink vouchers. One phone in the room did not work, another was very staticky. The shower had very little water pressure. The cleaner came in (with the do not disturb sign on the door) without even knocking. When I called three times about various things each time mentioning my gold status they said a manager would figure it out and all me back. I’m still waiting. The last guy I spoke after being there one entire day did after me drink vouchers if I wanted to come down and get them. I gave them plenty feedback and opportunities to fix it. They failed. I’m in hospitality and don’t like leaving bad reviews. I’ll think twice before using my Gold Status again.

Customer review rating 3.0/5

Karan S. Solo - Confirmed reviews ALL

While i understand there was an emergency with regards to their water pumps and supply was cut off between 1 am and 8 am, the maangement could have a been more proactive and atleast provided all guests with some complimentary drinking water

Customer review rating 5.0/5

Nancy S. Friends - Confirmed reviews ALL

No complaints, pleasant stay. Friendly stuff. Shuttle on time.

Other web-users rate our hotel

  • 1,357 reviews 8.4/10 Location
  • 2,353 reviews 4.7/10 Room
  • 2,040 reviews 6.7/10 Service
  • 49 reviews 4.5/10 WiFi
  • 1,059 reviews 4/10 Cleanliness
  • 1,022 reviews 4.2/10 Comfort
  • 745 reviews 4.2/10 Vibe
  • 658 reviews 5.4/10 Value

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