ibis Styles Napoli Garibaldi 3 stars

Customer review rating (ALL Rating) 4.5/5 1,564 reviews

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Via G. Ricciardi 33, 80142 NAPOLI, Italy

Description

Hotel extras

  • 2 minutes walk from the train and metro station.

  • Breakfast with local specialties to be enjoyed on the terrace.

  • Free WIFI.

  • Online check-in and fast check-out service.

  • Pets allowed (additional charge)

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with 1 single bed

Photo out of - Standard Room with 1 single bed

Comfort, color and good cheer! Our room with double bed will win you over! Private bathroom with shower or bathtub, hair dryer, TV with satellite channels, air conditioning or heating, free and unlimited WiFi, safe deposit box.

  • Views:

    City View

Max. number of persons
1
Area
From 10 m² / 107 sq ft

Bedding

Single bed(s) x1

Bathroom

Bathroom Facilities

  • Accessible bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
  • 1 pers. max
  • 10 m² / 107 sq ft
  • Bedding 1 x Single bed(s)
  • Views: City View
See availabilities

Room with twin beds, shower, hair dryer, TV with satellite channels, radio, telephone, air conditioning or heating, complimentary WIFI and Internet connection, safe and alarm clock.

  • Views:

    City View

Max. number of persons
2
Area
From 14 m² / 150 sq ft

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Accessible bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
See availabilities

Room with 3 single beds, shower, hair dryer, TV with satellite channels, radio, telephone, air conditioning or heating, complimentary WIFI and Internet connection, safe and alarm clock.

  • Views:

    City View

Max. number of persons
3
Area
From 22 m² / 236 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x3

Bathroom

Bathroom Facilities

  • Accessible bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
See availabilities

Room with 1 double bed and 1 single bed, bathtub, hair dryer, TV with satellite channels, radio, telephone, air conditioning or heating, complimentary WIFI and Internet connection, safe and alarm clock.

  • Views:

    Courtyard View

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 20 m² / 215 sq ft

Bedding

King size bed(s) x1

Single bed(s) x1

Bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Styles Napoli Garibaldi

Via G. Ricciardi 33
80142 NAPOLI
Italy

GPS:40.850639, 14.270296

Telephone
Fax +39 081 563 5906

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park
  • 88 rooms
  • 6 rooms for people with reduced mobility
  • 88 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Pets

Pets allowed Additional charge

Catering

One Bar

Breakfast

  • Buffet Additional charge

Family

Services for children

  • Indoor playground for children
  • Near the property
  • Outdoor parking
  • Private

  • Parking pricing: 36.00 € 36 EUR Per day
  • Parking for a week

Security

  • Parking equipped with lights

Accessibility

  • Accessible parking

OCAFE

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Terrace

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Bar open round-the-clock every day of the week.

Enjoy the variety of a buffet breakfast. Taste our regional specialties here.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,564 reviews

Customer review rating 4.5/5

Joel D. Couples - Confirmed reviews ALL

Dear Guest, thank you for your kind words regarding your recent stay at ibis Styles Napoli Garibaldi. We are delighted to hear that you enjoyed our comfortable accommodations, cleanliness, attentive service, and breakfast offerings. Your continued patronage is greatly appreciated, and we look forward to welcoming you back soon. Front Office Manager ibis Styles Napoli Garibaldi

Customer review rating 4.0/5

Stephen B. Couples - Confirmed reviews ALL

Dear Guest, thank you for your feedback. We are pleased to hear that you appreciated our central location and the additional amenities provided during your stay. We acknowledge your comments regarding the room's condition and will consider them as we continue to enhance our guest experience. Front Office Manager ibis Styles Napoli Garibaldi

Customer review rating 0.5/5

Saul P. Business - Confirmed reviews ALL

Dear Guest, thank you for your feedback. I regret to hear about your experience with our check-in process and the discomfort you encountered. We take all guest comments seriously and will reflect on them as we strive to improve our services and facilities. Sincerely, Front Office Manager ibis Styles Napoli Garibaldi

Customer review rating 2.5/5

Susan B. Friends - Confirmed reviews ALL

Dear Guest, thank you for your feedback regarding your recent stay. We are pleased to hear that you found our location and room cleanliness to your satisfaction. However, it is disheartening to learn about your experience with our front desk staff and at the coffee bar. We strive to provide a welcoming atmosphere, and your remarks will be taken into consideration for staff training. We appreciate your insights as they help us improve our service. Sincerely, Front Office Manager ibis Styles Napoli Garibaldi

Customer review rating 5.0/5

Tamas N. Business - Confirmed reviews ALL

Dear Guest, thank you for your kind words regarding our location and staff. We are delighted to hear that you enjoyed the breakfast variety and found our team helpful. It is our aim to provide a comfortable experience for all our guests. Best regards, Front Office Manager ibis Styles Napoli Garibaldi

Dear Guest, thank you for your kind words regarding your recent stay at ibis Styles Napoli Garibaldi. We are delighted to hear that you enjoyed our comfortable accommodations, cleanliness, attentive service, and breakfast offerings. Your continued patronage is greatly appreciated, and we look forward to welcoming you back soon. Front Office Manager ibis Styles Napoli Garibaldi

Customer review rating 4.0/5

Stephen B. Couples - Confirmed reviews ALL

as above - whilst the room was a bit tired, it was a good size, and there were added extras that we didn't expect (make your own tea/ coffee. snacks in the afernoon

Dear Guest, thank you for your feedback. We are pleased to hear that you appreciated our central location and the additional amenities provided during your stay. We acknowledge your comments regarding the room's condition and will consider them as we continue to enhance our guest experience. Front Office Manager ibis Styles Napoli Garibaldi

Customer review rating 0.5/5

Saul P. Business - Confirmed reviews ALL

Check in- bad service and they asked to pay for earlier check in when I am gold member Infrastructure is very poor, lack of maintenance and the elevator is terrible The bed is really uncomfortable

Dear Guest, thank you for your feedback. I regret to hear about your experience with our check-in process and the discomfort you encountered. We take all guest comments seriously and will reflect on them as we strive to improve our services and facilities. Sincerely, Front Office Manager ibis Styles Napoli Garibaldi

Customer review rating 2.5/5

Susan B. Friends - Confirmed reviews ALL

The hotel itself was in the perfect location for our needs and the rooms were very clean and comfortable. The front desk person who checked us in was very curt and rude. We definiately felt we were bothering her. In the morning my daughter approached the young lady at the coffe bar to order a coffee and the girl bearly looked up from her phone until my daughter interupted whatever she was doing on her phone to get her attention.

Dear Guest, thank you for your feedback regarding your recent stay. We are pleased to hear that you found our location and room cleanliness to your satisfaction. However, it is disheartening to learn about your experience with our front desk staff and at the coffee bar. We strive to provide a welcoming atmosphere, and your remarks will be taken into consideration for staff training. We appreciate your insights as they help us improve our service. Sincerely, Front Office Manager ibis Styles Napoli Garibaldi

Customer review rating 5.0/5

Tamas N. Business - Confirmed reviews ALL

The hotel is very close to the city center, modern and comfortable. A wide variety of Italianish breakfast. The staff was especially nice and helpful in solving problems.

Dear Guest, thank you for your kind words regarding our location and staff. We are delighted to hear that you enjoyed the breakfast variety and found our team helpful. It is our aim to provide a comfortable experience for all our guests. Best regards, Front Office Manager ibis Styles Napoli Garibaldi

Customer review rating 4.0/5

Francesco I. Business - Confirmed reviews ALL

nice staff

Dear Guest, thank you for your kind words regarding our location and staff. We are pleased to hear that you enjoyed your stay at ibis Styles Napoli Garibaldi. Your feedback motivates us to continue providing excellent service. Sincerely, Front Office Manager ibis Styles Napoli Garibaldi

Customer review rating 4.5/5

Rachel M. Couples - Confirmed reviews ALL

We were made to feel special on our honeymoon thank you.

Dear Guest, thank you for your kind words. We are delighted to hear that you felt special during your honeymoon. It is our pleasure to create memorable experiences for our guests. Best regards, Front Office Manager ibis Styles Napoli Garibaldi

Customer review rating 4.5/5

John P. Couples - Confirmed reviews ALL

We stayed here 6 nights and used it as a base to explore the city and the surrounding area.

Dear Guest, thank you for your kind words regarding our excellent location. We are delighted that you enjoyed your stay with us and found our hotel a suitable base for exploring the city and its surroundings. We hope to welcome you back in the future. Front Office Manager ibis Styles Napoli Garibaldi

Customer review rating 4.5/5

Cheryl M. Couples - Confirmed reviews ALL

Friendly and helpful employees. Clean rooms and fresh towels everyday, and great choices for breakfast,

Dear Guest, thank you for taking the time to share your positive experience at ibis Styles Napoli Garibaldi. We are pleased to hear that you enjoyed our proximity to the train station, our friendly staff, and the cleanliness of your room. Your kind words about our breakfast options are also greatly appreciated. Sincerely, Front Office Manager ibis Styles Napoli Garibaldi

Customer review rating 4.5/5

Philip S. Solo - Confirmed reviews ALL

The hotel is comfortable, modern and very clean. Staff are friendly and efficient.

Dear Guest, thank you for your kind words regarding the comfort, cleanliness, and friendliness of our staff. We are pleased to hear that you had a positive experience at our hotel and appreciate your feedback. Sincerely, Front Office Manager ibis Styles Napoli Garibaldi

Customer review rating 1.5/5

Mahmoud A. Families - Confirmed reviews ALL

Vey bad hotel, room smile bad

Dear Guest, thank you for your feedback regarding your recent stay. I apologize for the discomfort you experienced in your room. Guest satisfaction is of utmost importance to us, and your comments will be taken into consideration as we strive to enhance our services. Front Office Manager ibis Styles Napoli Garibaldi

Customer review rating 4.0/5

Rohan R. Couples - Confirmed reviews ALL

Very disappointed with not providing coffee or tea making facility in the room no bar fridge etc. Coffee making facility only provided near the dining area with cheap coffee, cheap tea bags and paper cups no ceramic cups etc. No fridge or milk near the coffee making area etc. Breakfast was hopeless for 12Euros per person. It’s a disgrace to the All Accor chain of hotels. No Drainage from bathrooms and water was splashing everywhere when having shower and the shower screen was broken and swinging everywhere causing water to splash on the floor.

Dear Guest, thank you for sharing your feedback regarding your recent stay at ibis Styles Napoli Garibaldi. We appreciate your compliments about our location and comfort. However, I regret to hear that certain aspects of your experience did not meet your expectations. We understand the importance of in-room amenities such as coffee and tea facilities and a refrigerator. While these are not standard in all our rooms, we continuously seek opportunities to enhance guest satisfaction. Regarding the breakfast experience, your concerns will be noted as we strive to provide value for our offerings. Additionally, I apologize for the issues you faced with the bathroom drainage and shower screen; we will address these concerns with our maintenance team to ensure improvements. Thank you for your valuable insights. Front Office Manager ibis Styles Napoli Garibaldi

Customer review rating 3.5/5

Shaparak S. Families - Confirmed reviews ALL

Surprisingly excellent breakfast Great location We stayed there for 1 night because all other hotels were fully booked. It was clean, friendly staff and near the train station. A scale (for liggage) at the hotel and also fridge in the room would have been useful.

Dear Guest, thank you for your valuable feedback regarding your recent stay. We appreciate your compliments on our location and breakfast. Your suggestions for a luggage scale and in-room fridge are noted and will be considered for future enhancements. Best regards, Front Office Manager ibis Styles Napoli Garibaldi

Customer review rating 5.0/5

Markhabo B. Families - Confirmed reviews ALL

We stayed only one night, but I didn’t expect our stay will be so comfortable. Decent breakfast, clean rooms, lovely terrace. Even though our room was facing a train road, we slept nicely without hearing any sound of passing trains. I didn’t expect that level comfort and service from budget hotel

Dear Guest, thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our staff to be amazing and enjoyed the comfort of your room, as well as our breakfast offerings and lovely terrace. It is rewarding to know that you had a pleasant experience despite the room's location. We strive to provide exceptional service and comfort, even as a budget hotel, and your feedback reinforces our commitment. Best regards, Front Office Manager ibis Styles Napoli Garibaldi

Customer review rating 4.5/5

Stuart S. H. Couples - Confirmed reviews ALL

Hotel staff very helpful.

Dear Guest, thank you for your kind words regarding our location and the helpfulness of our staff. We are delighted to hear that our hotel met your needs during your stay. Your feedback is greatly appreciated, and we hope to welcome you back soon. Front Office Manager ibis Styles Napoli Garibaldi

Customer review rating 2.5/5

Sofia K. Couples - Confirmed reviews ALL

It was our honeymoon and we emailed you beforehand to tell you this. You didn’t acknowledge the email, you didn’t greet us at all when we came, never mentioned our honeymoon to us once or even bothered to say congrats which okay fine. On top of this no clean towels were provided, ac and WiFi did not work well in our room, and your official website has checkout at 12 pm but 9:30 am you were banging on my door and then proceeding to call our room twice which did not leave a very great feeling.

Dear Guest, thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the oversight in acknowledging your special occasion; it is our aim to make every guest feel valued. I regret to hear about the issues you faced with the cleanliness and functionality of the air conditioning and WiFi. We strive to provide a comfortable environment for all our guests, and your comments will be reviewed with the relevant departments. Regarding your checkout experience, our standard procedure involves checking the departure time to ensure a smooth transition for all guests. I apologize if this was not communicated effectively. Thank you once again for your insights, and we appreciate your understanding. Front Office Manager ibis Styles Napoli Garibaldi

Customer review rating 4.0/5

Manoon P. Solo - Confirmed reviews ALL

Very convenient location, right around Napoli central station. A lot of restaurants to choose from. Many tour packages pick up point is also closed to the hotel. The only downside is noises from trains other than that good hotel to stay.

Dear Guest, thank you for your positive feedback regarding our convenient location. We appreciate your understanding of the noise from nearby trains, which can be an aspect of staying in a central area. We hope to welcome you back for another enjoyable stay. Front Office Manager ibis Styles Napoli Garibaldi

Customer review rating 5.0/5

Lyndl N. Couples - Confirmed reviews ALL

Friendly staff, lovely spacious room, good breakfast. Enjoyed the bar

Dear Guest, thank you for your kind words regarding your recent stay. We are delighted to hear that you found our hotel to be a good value with comfortable accommodations, friendly staff, and a satisfying breakfast. Your positive feedback motivates us to continue delivering excellent service. Best regards, Front Office Manager ibis Styles Napoli Garibaldi

Customer review rating 5.0/5

Pawini K. Friends - Confirmed reviews ALL

Friendly staff

Dear Guest, thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our staff to be friendly and that your experience was seamless. We look forward to welcoming you back in the future. Sincerely, Front Office Manager ibis Styles Napoli Garibaldi

Customer review rating 1.5/5

Pankaj A. Families - Confirmed reviews ALL

While the location of the property is close to station, thats the only good thing about it. We had a very bad experience with everything else. When it was raining the water started coming in the room through the windows at midnight while the family was asleep. They couldn’t fix the problem and we had to put layers of towel on the windows to prevent the floor and our luggage from getting wet. Only a sorry was offered for the inconvenience. The bar served one of the worst Aperol spirit that we had in Italy. Food options were limited, understandable but they were all frozen food that were warmed up and served. The evening host was unhelpful and it seemed she was occupied with something even when there were no other guests in the lobby. The bathroom size was okay but you have to be a genius to get the right temperature from the shower.

Dear Guest, thank you for sharing your feedback regarding your recent stay with us. I sincerely regret to hear about the inconveniences you encountered during your time at the hotel. The issue with the water leakage is concerning, and I understand how disruptive that must have been for you and your family. I assure you that we take such matters seriously, as ensuring our guests' comfort is our priority. I also appreciate your comments regarding the bar service and the food options. We strive to provide a diverse selection, and it is disappointing to learn that we did not meet your expectations. Additionally, I will address your feedback concerning the staff's attentiveness to ensure a more welcoming experience for all guests. Lastly, I apologize for the difficulty you experienced with the shower temperature. Your insights are invaluable, and we will use them to enhance our services moving forward. Thank you once again for your input. Front Office Manager ibis Styles Napoli Garibaldi

Other web-users rate our hotel

  • 869 reviews 9/10 Location
  • 742 reviews 7.4/10 Room
  • 866 reviews 9.4/10 Service
  • 15 reviews 8.1/10 WiFi
  • 461 reviews 8.7/10 Breakfast
  • 413 reviews 8.5/10 Cleanliness
  • 390 reviews 6.4/10 Comfort
  • 144 reviews 7.2/10 Vibe

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