Novotel Regensburg Zentrum 4.5 stars

Customer review rating (ALL Rating) 4.6/5 1,365 reviews

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Description

Hotel extras

  • Modern stylish hotel in the heart of Regensburg

  • Only a 10-minute walk to the train station and 15 minutes to the old town

  • Guest-acclaimed Novotel

  • On-site parking garage with 160 parking spaces

  • 5 modern conference rooms featuring cutting-edge technology and WIFI

Our accommodation(s)

Book this hotel
Room 1

Warm wood tones, a rain shower, two comfortable armchairs and single beds make our air-conditioned twin rooms the perfect retreat for travelers who enjoy sharing a room but prefer to sleep separately.

Max. number of persons
2
Area
From 19 mÂČ / 204 sq ft

Bedding

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini bar with free soft drinks
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber

Tv Facilities

  • Music TV channels

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Soundproof room

Temperature Air Control

  • Air Conditioning
  • 2 pers. max
  • 19 mÂČ / 204 sq ft
  • Bedding 1 x Twin bed(s)

More than a place to sleep, our beautifully designed rooms feature comfortable twin beds, two armchairs, and an accessible bathroom, perfect for relaxing after meetings or sightseeing.

Max. number of persons
2
Area
From 19 mÂČ / 204 sq ft
Accessibility
Accessible room

Bedding

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Music TV channels

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Soundproof room

Temperature Air Control

  • Air Conditioning

Our modern business rooms feature a double bed, minibar and Nespresso machine for your comfort. Plan your day at the spacious desk and relax in the comfortable seating area after work.

Max. number of persons
2
Area
From 19 mÂČ / 204 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Music TV channels
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof room
  • Trouser press

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Unwind between appointments or after exploring the city. Our modern superior rooms provide a peaceful retreat with a comfortable double bed, rain shower, minibar and sofa bed by the window.

Max. number of persons
3
Area
From 19 mÂČ / 204 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber

Tv Facilities

  • Music TV channels

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Soundproof room

Temperature Air Control

  • Air Conditioning

For family weekends in Regensburg or business trips, our spacious executive rooms feature a bathtub, shower, desk and extra sofa bed for your perfect home away from home.

Max. number of persons
4
Area
From 32 mÂČ / 344 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber

Tv Facilities

  • Music TV channels

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof room

Temperature Air Control

  • Air Conditioning

Hotel location

Novotel Regensburg Zentrum

Landshuterstrasse 27
93047 REGENSBURG
Germany

GPS:49.013293, 12.109813

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • FRANZ JOSEF STRAUSS Additional charge
  • MUC Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 124 rooms
  • 3 rooms for people with reduced mobility
  • 25 family rooms
  • 3 connecting rooms
  • 124 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • German
  • English
  • French

Reduced mobility Facilities

100% Non Smoking Property

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

6 Meeting rooms

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Sports and leisure

Gym

  • On site

Jogging track

  • Nearby
  • On site
  • Indoor parking
  • Private
  • 150 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.98 m / 6.5 ft
  • Parking pricing: 18.00 € 18 EUR Per day

Services & equipment

  • Stairs

Security

  • Extinguisher
  • CO detection in car park
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

GOLD AND BROWN

Gold and Brown combines sleek modern design with an inviting atmosphere as our chefs bring the rich flavors of Levantine cuisine to life, creating dishes that turn dining into an extraordinary experience.

Cooking style
European
Capacity
100
Accessibility
Accessible service

Brunch Details

  • brunch buffet
  • reservation recommended

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card
  • Contactless

Accommodate food

  • Children menu
  • Gluten-free menu
  • Salt-free menu
  • Vegetarian menu

Gold and Brown combines sleek modern design with an inviting atmosphere as our chefs bring the rich flavors of Levantine cuisine to life, creating dishes that turn dining into an extraordinary experience.

Stylish and inviting, our Novotel Regensburg bar provides the perfect setting for memorable evenings with friends or colleagues, while enjoying crafted cocktails or freshly tapped beers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,365 reviews

Customer review rating 3.0/5

Gordon M. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Davide C. Solo - Confirmed reviews ALL

Every day, we and our staff are deeply committed to ensuring that our guests enjoy a smooth and pleasant stay that meets Novotel’s global standards. We are, of course, delighted that you enjoyed the hotel and its facilities so much. A new menu and wine list will be available by the end of September. Of course, the preferences of the majority of our guests always influence the selection and availability of individual items, which naturally leads to significant regional variations in the overall size of the selection. We look forward to welcoming you back as our guest soon. The Novotel Regensburg Zentrum Team

Customer review rating 5.0/5

Sandra S. Families - Confirmed reviews ALL

Vielen Dank fĂŒr die tolle Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrĂŒĂŸen zu dĂŒrfen! Mit freundlichen GrĂŒĂŸen, Das Novotel Regensburg Zentrum Team

Customer review rating 4.5/5

Pamela H. Couples - Confirmed reviews ALL

Thank you very much for your positive review of your stay at the Novotel Regensburg Zentrums. We and our staff work every day to ensure our guests have a smooth and pleasant stay in accordance with the globally recognized NOVOTEL STANDARD, which is highly valued by many and which you booked. We are, of course, delighted that you and your group members enjoyed your time with us so much, and we will be happy to pass on your praise. Although we are truly an animal-friendly hotel, it seems that some of our staff may have taken our hospitality too far. At the same time as you submitted your comment, management also noticed this cat inside the hotel late in the evening. We would like to formally apologize for the staff’s tolerance of the cat and assure you that we have since taken steps to ensure our evening visitor no longer enters the lobby or the front desk—of course, without causing any harm to the animal. Sincerely, Andre Frank / Assistant General Manager ibis & Novotel Regensburg Zentrum

Customer review rating 5.0/5

Vinod M. Families - Confirmed reviews ALL

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Novotel Regensburg Zentrum Team

Customer review rating 4.5/5

Davide C. Solo - Confirmed reviews ALL

Compared with the Novotel hotels I regularly stay at in France for business, I consider your hotel to be in a clearly superior category. It is modern, beautifully designed, the parking is excellent and extremely convenient, and the breakfast is very good. Congratulations to the team. Unfortunately, I don't think the restaurant is at the same level as the hotel. The menu offers rather limited choice and, in my experience, the dishes were poorly executed. The selection of wines by the glass is also very limited and of rather average quality (Bardolino being the only red wine available by the glass).

Every day, we and our staff are deeply committed to ensuring that our guests enjoy a smooth and pleasant stay that meets Novotel’s global standards. We are, of course, delighted that you enjoyed the hotel and its facilities so much. A new menu and wine list will be available by the end of September. Of course, the preferences of the majority of our guests always influence the selection and availability of individual items, which naturally leads to significant regional variations in the overall size of the selection. We look forward to welcoming you back as our guest soon. The Novotel Regensburg Zentrum Team

Customer review rating 5.0/5

Sandra S. Families - Confirmed reviews ALL

alles top

Vielen Dank fĂŒr die tolle Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrĂŒĂŸen zu dĂŒrfen! Mit freundlichen GrĂŒĂŸen, Das Novotel Regensburg Zentrum Team

Customer review rating 4.5/5

Pamela H. Couples - Confirmed reviews ALL

Three of the people in our party are return guests of Novotel Regensburg Zentrum. Because we enjoyed our previous stay, were pleased with the accommodations and the location, and received exceptional service and assistance from Faizi, we wanted to stay there again. The majority of the staff was also friendly and helpful which was an improvement over last year with a couple of exceptions. The onsite restaurant and bar are also a great feature. The rooms are a good size and the layout is great, especially for an extended stay like ours. The lobby area is a plus and makes you feel like you are in a home despite sharing with the other guests. There is also a nice patio area that we used daily which the restaurant and bar services. While we understand that this is a pet-friendly hotel, there were some issues related to the pet guests. It was obvious that the hallways were not vacuumed regularly as there was debris and pet hair that remained in the same places throughout our stay. Pets were also relieving themselves in common hotel outdoor areas like the steps, walkway, and patio and those areas did not appear to be cleaned regularly. Additionally, staff allowed a feral cat access to the hotel on a nightly basis. Not only was the cat allowed to roam freely throughout the lobby, patio, front desk area, and staff area, it was also allowed to walk on the surface of the front desk. Some of the employees provided food and water to the cat which I am sure is part of the reason the cat returned nightly. The biggest issue for me was that some of the employees petted the cat and did not wash their hands prior to servicing guests including some bar employees. Another issue is that is was inconsiderate of guests who are not fans of pets or have pet allergies. Allowing a feral cat free access in hotel areas can potentially be life-threatening for some people. As an allergy sufferer it did present some issues for me which I tried to avoid and remedy with medication. Also a family was checking in and the daughter appeared to be afraid of cats as she ran when she saw it and continued to move to keep as far away from the cat as possible. The front desk employee, who had just been petting the cat, seemed oblivious to the girl's reaction and fright and allowed the cat to continue to roam the lobby and front desk area. Unless our plans change, it is our intention to book at the hotel again next year. I pray that changes are made to resolve the feral cat issue, the cleaning concerns, and the friendliness and helpfulness of some employees.

Thank you very much for your positive review of your stay at the Novotel Regensburg Zentrums. We and our staff work every day to ensure our guests have a smooth and pleasant stay in accordance with the globally recognized NOVOTEL STANDARD, which is highly valued by many and which you booked. We are, of course, delighted that you and your group members enjoyed your time with us so much, and we will be happy to pass on your praise. Although we are truly an animal-friendly hotel, it seems that some of our staff may have taken our hospitality too far. At the same time as you submitted your comment, management also noticed this cat inside the hotel late in the evening. We would like to formally apologize for the staff’s tolerance of the cat and assure you that we have since taken steps to ensure our evening visitor no longer enters the lobby or the front desk—of course, without causing any harm to the animal. Sincerely, Andre Frank / Assistant General Manager ibis & Novotel Regensburg Zentrum

Customer review rating 5.0/5

Vinod M. Families - Confirmed reviews ALL

Quiet comfortable

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Novotel Regensburg Zentrum Team

Customer review rating 5.0/5

Sailesh M. Business - Confirmed reviews ALL

YES NO PROBLEM

Thank you for the GREAT review of our hotel! We are delighted that you enjoyed your stay and hope to see you again very soon. Sincerely, The Novotel Regensburg Zentrum Team

Customer review rating 5.0/5

Dirk Z. Business - Confirmed reviews ALL

Every employee extremely friendly.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Novotel Regensburg Zentrum Team

Customer review rating 4.0/5

Karin S. Families - Confirmed reviews ALL

great location, quiet despite being on a busy road, aircon working very well. Room needed a chair though.

Vielen Dank fĂŒr die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrĂŒĂŸen zu dĂŒrfen! Mit freundlichen GrĂŒĂŸen, The Novotel Regensburg Zentrum Team

Customer review rating 1.0/5

Lynn T. Couples - Confirmed reviews ALL

The room was good. On arrival as a welcome gift we were given a small bottle of water & told if we needed more they would give us more at reception. When we asked for more water the next day we were told that it was 2 euros 80cents for a bottle. The Hotel only services the rooms after you have stayed 4 nights. We stayed 4 nights so our room wasn’t serviced. The bins weren’t emptied, towels not replaced & the bed wasn’t made. The breakfast was also of a poor standard. As a Gold member I couldn’t recommend this hotel. If we hadn’t prepaid we would have checked out early.

Thank you very much for taking the time to share your impressions with us so candidly. Every day, we and our staff are deeply committed to ensuring that our guests enjoy a smooth and pleasant stay that meets the global Novotel standard. In fact, this year—like almost all of our direct competitors in Regensburg in recent years and months—we have switched to the aforementioned 3-day cleaning cycle and are clearly communicating this change via signs at check-in. This decision was not an easy one for us, and it was NOT primarily driven by sustainability considerations or initiatives from Accor or us as hotel operators; rather, it was unfortunately necessary because, as a hotel business, we could no longer fully pass on the sharp increases in labor, energy, and other costs to our guests. However, we can assure you that the basic hygiene of the rooms will not be compromised by this new cleaning cycle, and the rooms will always be in immaculate condition upon the arrival of new guests. As described in the electronic guest information in your room, we are still happy to bring fresh towels, toilet paper, and all other amenities to your room upon request, and coffee, tea, and all other items are available at the front desk for quick pickup. In fact, as a welcome gesture, our guests will find a 0.5-liter bottle of MINERAL water and a stocked minibar upon arrival. In addition, we sell bottled MINERAL water at our lobby kiosk for a reasonable 2.80 euros; However, the tap water in our hotel—as everywhere in Germany—is of drinking water quality and can be enjoyed straight from the tap as mentioned in the electronic guest directory as well. There is also a large dispenser at the front desk offering chilled tap water free of charge. We regret that, from your perspective—unlike that of most of our other guests (the hotel has been voted the best-rated Novotel hotels in the DACH region for each of the past three years)—we were unable to meet your desired and expected level of hospitality. The Novotel Regensburg Zentrum

Customer review rating 5.0/5

Viviana S. Families - Confirmed reviews ALL

Comfortable stay, very good staff

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Novotel Regensburg Zentrum Team

Customer review rating 2.0/5

Vida R. Families - Confirmed reviews ALL

Nice hotel BUT unfortunately air conditioning did not work at night and when I discussed it with front desk, they said this is a SMART UNIT and adjust inside/outside temperature and unfortunately they can’t do anything about it, we should open the window 😳, a lot of noises from street plus to warm in the room to sleep

We would like to thank you very much for the review of your stay. Every day, our team and we are fully committed to ensuring that our guests enjoy a pleasant and hassle-free stay, in keeping with the globally recognized Novotel standards. Our hotel, which opened in 2020, was designed and built according to a modern, certified German low-energy standard. This certification specifically includes a modern reversible air conditioning system that provides cooling or heating capacity in accordance with applicable requirements, depending on the outdoor temperature measured on-site. In our case, this corresponds to an outdoor temperature of 20 degrees Celsius, measured on the roof of the building. Below this threshold, the system ventilates the rooms with 19-degree outdoor air or provides heating. The air conditioning system is therefore not operated at our discretion, but in accordance with German regulations, and is part of Accor’s sustainability efforts, which aim to achieve carbon neutrality by 2050. However, for guests who prefer to sleep with the window open, rooms overlooking the very quiet inner courtyard are available upon request. We look forward to welcoming you back to our hotel. Andre Frank / Deputy General Manager, ibis & Novotel Regensburg Zentrum

Customer review rating 3.5/5

Clodagh R. Business - Confirmed reviews ALL

Clean quiet comfortable room with AC. In room safe.

Customer review rating 4.5/5

Heikki J. Solo - Confirmed reviews ALL

Good sleep, quiet room, friendly staff.

Thank you for the kind review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Novotel Regensburg Zentrum Team

Customer review rating 5.0/5

Smadar H. Families - Confirmed reviews ALL

It was great

Thank you for the superkind review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Novotel Regensburg Zentrum Team

Customer review rating 5.0/5

Franziska B. Families - Confirmed reviews ALL

My family and I had a great stay.

Thank you for the kind review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Novotel Regensburg Zentrum Team

Customer review rating 4.5/5

Ayse A. G. Families - Confirmed reviews ALL

We booked this hotel last minute and it exceeded our expectaions.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Novotel Regensburg Zentrum Team

Customer review rating 5.0/5

Andrew F. Families - Confirmed reviews ALL

Excellent in all respects.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 1.0/5

Anil Y. Business - Confirmed reviews ALL

The air-con doesn't work due to your very stupid ustainabiliy policy. Outside temp less than 20 degree and Aircon switch-off (not even fan works). Need to change the room at 3am and the same condition in another room as well. End up spending sleepless night before a very important business meeting. You really needs to review the air-con policy and if you still wants to stick to it, give people option to have a portable fan in the room. DOn't just force you policy to make the room a ovan with people bake in it.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We do work hard on a daily basis, to deliver an exceptional guest experience. As of the comments of yours, we will definitely look into this and see what can be done for the future. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 4.5/5

Rebecca L. Business - Confirmed reviews ALL

We had a really nice stay. The bed was extremely comfortable, and the room felt fresh and well-maintained. Considering the heat outside, the air conditioning was much appreciated. The only downside was that food service was not available until 18:30, which felt a bit late. Additionally, the breakfast did not quite meet expectations compared to other hotel breakfasts

Thank you for the kind review of our hotel! We are glad that you mostly enjoyed your stay. We will discuss your comments regarding the dining facilities an the breakfast at our hotel with the relevant teams and hope to see you again very soon. Sincerely, The Novotel Regensburg Zentrum Team

Customer review rating 4.0/5

Josip S. Families - Confirmed reviews ALL

all was very good, only missing slippers in room.

Thank you for the kind review of our hotel! We are glad that you enjoyed your stay. Slippers can be picked up or be delivered to your room on request at the front desk. We hope to see you again very soon. Sincerely, The Novotel Regensburg Zentrum Team

Other web-users rate our hotel

  • 568 reviews 9.2/10 Location
  • 791 reviews 7.9/10 Room
  • 625 reviews 8.2/10 Service
  • 576 reviews 9.3/10 Breakfast
  • 312 reviews 9.6/10 Vibe
  • 311 reviews 8.6/10 Cleanliness
  • 55 reviews 8.8/10 Bar
  • 12 reviews 3.5/10 Wellness Area

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