Mercure Kyoto Miyazu Resort & Spa 4 stars

Customer review rating (ALL Rating) 4.1/5 529 reviews

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Mercure Kyoto Miyazu Resort & Spa - Image 1
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58, Koaza Iwamoto, Aza Tai Miyazu shi, 626-0068 KYOTO, Japan

Description

Hotel extras

  • Delicious and fun moments for the whole family await at the hotel-owned strawberry farm.

  • Stay in our hot spring hotel in Kyoto with open-air onsen and indoor public baths.

  • Enjoy alcoholic and non-alcoholic drinks and snacks at the complimentary lounge.

  • Book an all-inclusive package at our restaurant in Kyoto Miyazu to sample local cuisine.

  • Visit ancient shrines and temples, or drive to the top of Mt. Nariai for panoramic views.

Our accommodation(s)

Hotel location

Mercure Kyoto Miyazu Resort & Spa

58, Koaza Iwamoto, Aza Tai Miyazu shi
626-0068 KYOTO
Japan

GPS:35.57873, 135.23421

Telephone
Fax +81 772-25-1377

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  529 reviews

Customer review rating 5.0/5

Kin F. T. Families - Confirmed reviews ALL

I’m so glad with the stay becos both the indoor and onsen were fantastic. And my room was with nice Amanohashidate view.

Dear Guest, Thank you for choosing to stay at Mercure Kyoto Miyazu Resort & Spa. We are delighted to hear that you enjoyed the indoor bath and onsen during your stay. We are also very pleased that you liked the view of Amanohashidate from your room. As Amanohashidate is known as one of Japan’s three most scenic views, we are happy that you were able to enjoy this beautiful landscape during your visit. We will continue to strive to improve our services so that all our guests can have a comfortable and relaxing stay. We look forward to welcoming you back in the near future. Best regards, Front Desk Mercure Kyoto Miyazu Resort & Spa

Customer review rating 4.5/5

Yodsawat P. Families - Confirmed reviews ALL

Very good place to stay. Except pricing, We booked the Red Hot Price room 6 months in advance, but as the travel date got closer, the price dropped even lower than what we paid. It’s really disappointing.

Dear Guest, Thank you very much for choosing to stay at Mercure Kyoto Miyazu Resort & Spa and for taking the time to share your feedback with us. We are delighted to hear that you found our hotel to be a very good place to stay. Your kind words regarding your stay are truly appreciated by our entire team. At the same time, we sincerely regret your disappointment regarding the room pricing. Our accommodation rates may fluctuate depending on availability and demand. As reservations increase or decrease closer to the stay date, prices may change accordingly, and in some cases rates may become lower, while on other dates rooms may sell out or prices may rise. We understand this may feel frustrating, and we truly appreciate your understanding regarding this pricing system. For guests planning future stays, availability and pricing conditions can vary, so comparing rates up until the cancellation deadline may help secure the most suitable option depending on travel plans. We will continue to strive for improvement in our services to ensure that all our guests have a comfortable and enjoyable stay. We look forward to welcoming you back again in the future. Best regards, Front Desk Mercure Kyoto Miyazu Resort & Spa

Customer review rating 5.0/5

Keiko H. Families - Confirmed reviews ALL

We could not get over the view from the room, and also the special services the hotel had been providing to all the guests! There was a drink bar with the buffet dinner just like other hotels but the celection of alcohol was included!! This made my husband so happy!! This didn't finish just there. There was a lounge service provided by the hotel, once in the afternoon and another in the evening. All the guests were invited for this and again the selection of alcohol was provided along with tea/coffee and nibbles. The last amazing offer was bottles of champagne provided at the drink bar with the breakfast buffet. We stayed there for 3 nights and really enjoyed each meal with drinks. We have been visiting many hotels who provide a buffet but experiencing having alcohol wherever we go was really the first time and this certainly made the difference and a great feature to us.

Dear Guest, Thank you very much for staying at Mercure Kyoto Miyazu Resort & Spa. We are delighted to hear that you enjoyed the view from your room, our lounge service, and your stay with us overall. It is truly our pleasure to know that your time with us became a memorable experience for you and your spouse. We will continue to make every effort to provide our guests with a comfortable and satisfying stay. We very much look forward to welcoming you again in the future. Mercure Kyoto Miyazu Resort & Spa Front Office Team

Customer review rating 3.5/5

Li J. H. Friends - Confirmed reviews ALL

It was rather noisy with kids running up and down the corridor as well as above my room.

Dear Guest, Thank you very much for staying at Mercure Kyoto Miyazu Resort & Spa. We sincerely apologize for the discomfort you experienced due to noise inside the hotel during your stay. We also apologize for the inconvenience caused by the crowd during check-in and the pre-check-in procedure. When many guests arrive at once, such as at the time of the shuttle bus arrival, we will review staff allocation and counter operations to ensure a smoother check-in process. Regarding the pre-check-in, this service allows you to skip the signature upon arrival; however, guests are still required to queue at check-in under the current system. As this is a standardized procedure across our hotel group, it is difficult to change it at a single property, but we will continue to explore ways to make it more effective and convenient. We will share your valuable feedback with the relevant departments and work toward improving our services. We sincerely look forward to welcoming you again in the future. Front Desk Mercure Kyoto Miyazu Resort & Spa

Customer review rating 4.0/5

Hama K. Families - Confirmed reviews ALL

One night only, but we were satisfied with overall quality.

Dear Guest, Thank you for staying with us at Mercure Kyoto Miyazu Resort & Spa. We are delighted to hear that, even during your one-night stay, you were satisfied with the overall quality of your experience. We will continue striving to enhance our services so that every guest can enjoy a comfortable and pleasant stay. We look forward to welcoming you back again in the near future. Best regards, Front Desk Mercure Kyoto Miyazu Resort & Spa

Other web-users rate our hotel

  • 872 reviews 6.7/10 Location
  • 2,662 reviews 8.1/10 Room
  • 1,776 reviews 7.1/10 Service
  • 14 reviews 7.6/10 WiFi
  • 3,091 reviews 7.7/10 Food
  • 1,193 reviews 9.1/10 Value
  • 989 reviews 8.6/10 Bar
  • 851 reviews 8.6/10 Breakfast

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