Mercure Kyoto Miyazu Resort & Spa 4 stars

Customer review rating (ALL Rating) 4.1/5 861 reviews

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Mercure Kyoto Miyazu Resort & Spa - Image 1
Mercure Kyoto Miyazu Resort & Spa - Image 2
Mercure Kyoto Miyazu Resort & Spa - Image 3
Mercure Kyoto Miyazu Resort & Spa - Image 4
58, Koaza Iwamoto, Aza Tai Miyazu shi, 626-0068 KYOTO, Japan

Description

Hotel extras

  • Delicious and fun moments for the whole family await at the hotel-owned strawberry farm.

  • Stay in our hot spring hotel in Kyoto with open-air onsen and indoor public baths.

  • Enjoy alcoholic and non-alcoholic drinks and snacks at the complimentary lounge.

  • Book an all-inclusive package at our restaurant in Kyoto Miyazu to sample local cuisine.

  • Visit ancient shrines and temples, or drive to the top of Mt. Nariai for panoramic views.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Privilege Room with 2 single beds and 1 extra bed, Ocean/Sea view

Photo out of - Privilege Room with 2 single beds and 1 extra bed, Ocean/Sea view

Privilege Room 36m² with 2 single beds and 1 extra bed, beautiful Ocean/Sea view, TV, Wifi, kettle, refrigerator, shower, safe. All rooms include access to the welcome lounge and are non-smoking.

  • Views:

    Ocean/Sea view

Max. number of persons
5
Area
From 36 m² / 387 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • 5 pers. max
  • 36 m² / 387 sq ft
  • Bedding 2 x Single bed(s)
  • Views: Ocean/Sea view
See availabilities

Classic Room 36m² with 2 single beds and 1 sofa bed, beautiful Ocean/Sea view, TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms include access to the welcome lounge and are non-smoking. *Available for up to 3 adults and 2 children.

  • Views:

    Ocean/Sea view

Max. number of persons
5
Area
From 36 m² / 387 sq ft

Bedding

Single bed(s) x2

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Classic Room 36m² with 4 futon beds, beautiful Ocean/Sea view Japanese style, TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms include access to the welcome lounge and are non-smoking. *Available for up to 4 adults and 2 children.

  • Views:

    Ocean/Sea view

Max. number of persons
6
Area
From 36 m² / 387 sq ft

Bedding

Futon(s) x4

Extra bed in room for child on request

Extra bed in room for adult on request

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Classic Room 36m² with 2 single beds and 2 futon beds, beautiful Ocean/Sea view Japanese-Western style, TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms include access to the welcome lounge and are non-smoking.

  • Views:

    Ocean/Sea view

Max. number of persons
6
Area
From 36 m² / 387 sq ft

Bedding

Single bed(s) x2

Futon(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Classic Room 36m² with 3 single beds and 1 sofa bed, beautiful Ocean/Sea view, TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms include access to the welcome lounge and are non-smoking. *Available for up to 4 adults and 2 children.

  • Views:

    Ocean/Sea view

Max. number of persons
6
Area
From 36 m² / 387 sq ft

Bedding

Single bed(s) x3

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Classic Room 36m² with 2 single beds, beautiful Ocean/Sea view, TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms include access to the welcome lounge and are non-smoking. *Available for up to 2 adults and 2 children.

  • Views:

    Ocean/Sea view

Max. number of persons
4
Area
From 36 m² / 387 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Classic Room 36m² with 2 single beds, TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms include access to the welcome lounge and are non-smoking. *Available for up to 2 adults and 2 children.

  • Views:

    Ocean/Sea view

Max. number of persons
4
Area
From 36 m² / 387 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Classic Room 36m² with 2 single beds and 1 sofa bed, beautiful Ocean/Sea view, TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms include access to the welcome lounge and are non-smoking. *Available for up to 3 adults and 2 children.

  • Views:

    Ocean/Sea view

Max. number of persons
5
Area
From 36 m² / 387 sq ft

Bedding

Single bed(s) x2

Single sofa bed(s) x1

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Suite

Classic Junior Suite, Japanese-Western style, 2 single beds and 4 futon beds, Ocean/Sea view

Photo out of - Classic Junior Suite, Japanese-Western style, 2 single beds and 4 futon beds, Ocean/Sea view

Classic Junior Suite 72m² with 2 single beds and 4 futon beds, beautiful Ocean/Sea view Japanese-Western style, TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms include access to the welcome lounge and are non-smoking.

  • Views:

    Ocean/Sea view

Max. number of persons
8
Area
From 72 m² / 775 sq ft

Bedding

Single bed(s) x2

Futon(s) x4

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Suite

Classic Deluxe Suite with 4 single beds, Ocean/Sea view

Photo out of - Classic Deluxe Suite with 4 single beds, Ocean/Sea view

Classic Deluxe Suite 144m² with 4 single beds, TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms include access to the welcome lounge and are non-smoking. *Available for up to 4 adults and 2 children.

  • Views:

    Ocean/Sea view

Max. number of persons
6
Area
From 144 m² / 1550 sq ft

Bedding

Single bed(s) x4

Extra bed in room for child on request

Extra bed in room for adult on request

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Suite

Classic Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Ocean/Sea view

Photo out of - Classic Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Ocean/Sea view

Classic Junior Suite 72m² with 3 single beds and 2 futon beds Japanese-Western style, TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms include access to the welcome lounge and are non-smoking.

  • Views:

    Ocean/Sea view

Max. number of persons
7
Area
From 72 m² / 775 sq ft

Bedding

Single bed(s) x2

Futon(s) x3

Extra bed in room for child on request

Extra bed in room for adult on request

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Kyoto Miyazu Resort & Spa

58, Koaza Iwamoto, Aza Tai Miyazu shi
626-0068 KYOTO
Japan

GPS:35.57873, 135.23421

Telephone
Fax +81 772-25-1377

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • 312 rooms
  • 8 floors

Languages spoken at the hotel

100% Non Smoking Property

Laundry / Valet Services

  • Laundromat

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Pets

Pets allowed

Catering

2 Restaurants

Breakfast

  • Buffet

Business

13 Meeting rooms

Well-being

Pool

  • Outside
  • On site

Sports and leisure

Table tennis Additional charge

  • On site
  • On site

The Lounge

Photo out of - The Lounge

All staying guests are invited to unwind at the complimentary lounge during two daily sessions: Social Evening (15:00-18:00) with alcoholic and non-alcoholic drinks, local snacks and sweets, and Night Cap (21:00-23:00) for relaxed refreshments.

Cooking style
Other cooking style

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Non Smoking Area

Wine and other drinks information

  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Light menu

All staying guests are invited to unwind at the complimentary lounge during two daily sessions: Social Evening (15:00-18:00) with alcoholic and non-alcoholic drinks, local snacks and sweets, and Night Cap (21:00-23:00) for relaxed refreshments.

Choose the perfect onsen at our hot spring hotel in Kyoto. The hot spring outdoor public bath has rocks and natural landscaping, while the indoor bath is calm and contemporary. Finish your spa experience in the hot spring lounge, which offers a calm vibe.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  861 reviews

Customer review rating 4.0/5

Massaki M. Families - Confirmed reviews ALL

Dear Guest, Thank you very much for staying at Mercure Kyoto Miyazu Resort & Spa and for taking the time to share your feedback with us. We are pleased to hear that you enjoyed your overall stay and found the hotel's location to have both advantages and disadvantages. We truly appreciate your honest comments. We are sorry to hear that our dining experience did not meet your expectations. We understand your concerns regarding the limited dining options and the lack of information about the dishes available at the buffet. We especially appreciate your feedback that, for first-time guests, it can be difficult to know what each dish contains. We will share your comments with our food and beverage team and consider how we can provide clearer information about our buffet dishes, as well as improve the overall dining experience for our guests. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience. Sincerely, Front Desk Team Mercure Kyoto Miyazu Resort & Spa

Customer review rating 5.0/5

Tang T. W. Families - Confirmed reviews ALL

Dear Guest, Thank you for choosing Mercure Kyoto Miyazu Resort & Spa. We are delighted to hear that you had a comfortable stay and that your children enjoyed the various activities available at our hotel. We are also very happy that you loved our lounge bar. Your kind words are truly encouraging for our team. We will continue striving to provide an even better experience, and we sincerely look forward to welcoming you and your family again. Warm regards, Front Desk Team Mercure Kyoto Miyazu Resort & Spa

Customer review rating 0.5/5

David E. M. Couples - Confirmed reviews ALL

Dear Guest, Thank you for staying at Mercure Kyoto Miyazu Resort & Spa and for taking the time to share your feedback. We are sorry to hear that your stay did not meet your expectations. Regarding our tattoo policy, this information is provided on our official website and is applied to all guests in accordance with our hotel regulations. We regret that this caused inconvenience during your stay. We also appreciate your comments regarding our facilities, pricing, and guest experience. Your feedback has been shared with the relevant departments as we continue working to improve our services and facilities. Thank you once again for your valuable feedback. Kind regards, Front Desk Team Mercure Kyoto Miyazu Resort & Spa

Customer review rating 5.0/5

Hou W. V. Families - Confirmed reviews ALL

Dear Guest, Thank you very much for staying at Mercure Kyoto Miyazu Resort & Spa. We were also delighted to see that you thoroughly enjoyed your stay—including the views from your room, the lounge, the dinner buffet, the open-air bath, and the children’s play area. In particular, we are encouraged by your appreciation of the buffet featuring local ingredients and the views from the restaurant. We would also like to express our sincere gratitude for your kind words regarding our male staff member. We are deeply honored that you appreciated his interactions with your children and his assistance with sightseeing recommendations. We will share your comments with him, and they will serve as motivation for his future work. Our entire staff will continue to strive to provide a comfortable and memorable stay for your entire family. We sincerely look forward to welcoming you back. Mercure Kyoto Miyazu Resort & Spa Front Desk

Customer review rating 5.0/5

Mohammad H. Couples - Confirmed reviews ALL

Dear Guest, Thank you for choosing Mercure Kyoto Miyazu Resort & Spa and for taking the time to share your wonderful feedback. We are delighted to hear that you found your stay clean, quiet, and comfortable, and that our team made you feel welcome and at home. It is also a pleasure to know that you enjoyed the convenient location and the peaceful atmosphere of our hotel. Your comment that your stay exceeded your expectations is truly rewarding for all of us. We greatly appreciate your kind words and are honored that you would consider staying with us again in the future. We look forward to welcoming you back on your next visit. Best regards, Front Desk Mercure Kyoto Miyazu Resort & Spa

Dear Guest, Thank you very much for staying at Mercure Kyoto Miyazu Resort & Spa and for taking the time to share your feedback with us. We are pleased to hear that you enjoyed your overall stay and found the hotel's location to have both advantages and disadvantages. We truly appreciate your honest comments. We are sorry to hear that our dining experience did not meet your expectations. We understand your concerns regarding the limited dining options and the lack of information about the dishes available at the buffet. We especially appreciate your feedback that, for first-time guests, it can be difficult to know what each dish contains. We will share your comments with our food and beverage team and consider how we can provide clearer information about our buffet dishes, as well as improve the overall dining experience for our guests. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience. Sincerely, Front Desk Team Mercure Kyoto Miyazu Resort & Spa

Customer review rating 5.0/5

Tang T. W. Families - Confirmed reviews ALL

very comfy & lot of activates for my kids. and love the lounge bar so much!!!

Dear Guest, Thank you for choosing Mercure Kyoto Miyazu Resort & Spa. We are delighted to hear that you had a comfortable stay and that your children enjoyed the various activities available at our hotel. We are also very happy that you loved our lounge bar. Your kind words are truly encouraging for our team. We will continue striving to provide an even better experience, and we sincerely look forward to welcoming you and your family again. Warm regards, Front Desk Team Mercure Kyoto Miyazu Resort & Spa

Customer review rating 0.5/5

David E. M. Couples - Confirmed reviews ALL

- Rooms and hotel amenities are from the 60s and have never been renovated, they feel outdated. -Excessively overpriced for the room conditions and what the hotel has to offer - No-tattoos policies that aren't mentioned in advance and poor solutions - Outside pool is too old and too hot - The changing rooms are too small and not very clean or comfortable - The smoking area isn't air conditioned and the extraction barely works - It's the most expensive hotel I've booked in a month travelling around Japan and the worst by far

Dear Guest, Thank you for staying at Mercure Kyoto Miyazu Resort & Spa and for taking the time to share your feedback. We are sorry to hear that your stay did not meet your expectations. Regarding our tattoo policy, this information is provided on our official website and is applied to all guests in accordance with our hotel regulations. We regret that this caused inconvenience during your stay. We also appreciate your comments regarding our facilities, pricing, and guest experience. Your feedback has been shared with the relevant departments as we continue working to improve our services and facilities. Thank you once again for your valuable feedback. Kind regards, Front Desk Team Mercure Kyoto Miyazu Resort & Spa

Customer review rating 5.0/5

Hou W. V. Families - Confirmed reviews ALL

Love the sea view from the room. Hotel offers two rounds of happy hour with many alcoholic drinks. Love the dinner buffet with wide selection of local dishes. The view of restaurant is excellent. Love the open area bath. Have little playground for kids, very considerate. Love everything. A tall male staff wearing glasses are very passionate. , he proactive greet with my kids and i saw him introduce the attractions to other guests.

Dear Guest, Thank you very much for staying at Mercure Kyoto Miyazu Resort & Spa. We were also delighted to see that you thoroughly enjoyed your stay—including the views from your room, the lounge, the dinner buffet, the open-air bath, and the children’s play area. In particular, we are encouraged by your appreciation of the buffet featuring local ingredients and the views from the restaurant. We would also like to express our sincere gratitude for your kind words regarding our male staff member. We are deeply honored that you appreciated his interactions with your children and his assistance with sightseeing recommendations. We will share your comments with him, and they will serve as motivation for his future work. Our entire staff will continue to strive to provide a comfortable and memorable stay for your entire family. We sincerely look forward to welcoming you back. Mercure Kyoto Miyazu Resort & Spa Front Desk

Customer review rating 5.0/5

Mohammad H. Couples - Confirmed reviews ALL

Excellent stay. Everything was clean, quiet, and comfortable. The staff were very welcoming and made us feel at home. The location was convenient for exploring the area, and we especially appreciated the peaceful atmosphere. Our stay exceeded expectations, and we would gladly return in the futur

Dear Guest, Thank you for choosing Mercure Kyoto Miyazu Resort & Spa and for taking the time to share your wonderful feedback. We are delighted to hear that you found your stay clean, quiet, and comfortable, and that our team made you feel welcome and at home. It is also a pleasure to know that you enjoyed the convenient location and the peaceful atmosphere of our hotel. Your comment that your stay exceeded your expectations is truly rewarding for all of us. We greatly appreciate your kind words and are honored that you would consider staying with us again in the future. We look forward to welcoming you back on your next visit. Best regards, Front Desk Mercure Kyoto Miyazu Resort & Spa

Customer review rating 4.0/5

Daniel M. Solo - Confirmed reviews ALL

Well maintained older roomy property. A few negatives . . . the accor app does not mention the shuttle bus so i wasted 3600jpy on a taxi ... no options for lunch . . .

Dear Guest, Thank you very much for choosing Mercure Kyoto Miyazu Resort & Spa and for taking the time to share your valuable feedback. We are delighted to know that you found our property well maintained and spacious, and that you enjoyed your visit to the beautiful Amanohashidate area. At the same time, we sincerely apologize for the inconvenience you experienced regarding the shuttle bus information on the Accor app. We understand your frustration at having to take a taxi, and we appreciate you bringing this to our attention. We will share your comments with the relevant team to help improve the information available to our guests. We also appreciate your feedback regarding the lack of lunch options. Your comments are valuable as we continue to enhance our services and guest experience. Thank you once again for your thoughtful review. We hope to have the pleasure of welcoming you back and providing you with an even better stay in the future. Warm regards, Front Desk Mercure Kyoto Miyazu Resort & Spa

Customer review rating 3.5/5

Yenusha P. Couples - Confirmed reviews ALL

Room was massive with a dining area, but was badly let down by the terrible smell coming from the carpet in both the main room and bathroom. This was not the fault of the cleaners, but of management who should have replaced the carpeting/flooring a long time ago. The multiples stains that have embedded into the carpet were really disgusting. Staff were wonderful and hotel was indeed very generous with the alcohol during the buffets. Coin operated laundry and ample parking space were also welcome.

Dear Guest, Thank you for choosing Mercure Kyoto Miyazu Resort & Spa and for taking the time to share your feedback. We are pleased to hear that you appreciated the spacious room, our staff's hospitality, the all-inclusive beverage offerings, as well as the convenience of the laundry facilities and parking. However, we sincerely apologize for the unpleasant odor and the condition of the carpeting in your room and bathroom. We regret that this aspect of your stay did not meet your expectations and caused discomfort. Your comments regarding the condition of the flooring have been noted and will be shared internally as we continue to evaluate improvements to our facilities. We appreciate your valuable feedback, which helps us identify areas where we can do better. Thank you once again for your comments, and we hope to have the opportunity to welcome you back in the future. Sincerely, Front Desk Mercure Kyoto Miyazu Resort & Spa

Customer review rating 4.5/5

Yuk H. M. N. Families - Confirmed reviews ALL

Onsen good and comfortable room

Dear Guest, Thank you very much for choosing Mercure Kyoto Miyazu Resort & Spa. We are delighted to hear that you enjoyed our complimentary drinks and lounge services, as well as the onsen and comfortable guest room. It is always encouraging to receive such positive feedback, and we are pleased that you had a relaxing stay with us. We will continue striving to provide an enjoyable and comfortable experience for all our guests. We sincerely look forward to welcoming you back again in the future. Warm regards, Mercure Kyoto Miyazu Resort & Spa Front Desk Team

Customer review rating 3.0/5

Lin K. Y. Families - Confirmed reviews ALL

Overall, it was a comfortable stay. Wish there is more explanation on how to use the laundry machine and improvement on breakfast quality.

Dear Guest, Thank you very much for choosing to stay at Mercure Kyoto Miyazu Resort & Spa. We are pleased to hear that you had a comfortable stay with us. We also appreciate your valuable feedback regarding the laundry machine instructions and breakfast quality. Your comments will be shared with the relevant teams as we continue working to improve our services and provide a more satisfying experience for our guests. We sincerely look forward to welcoming you again in the near future. Best regards, Front Desk Mercure Kyoto Miyazu Resort & Spa

Customer review rating 3.5/5

Hozaifa M. Families - Confirmed reviews ALL

Overall good, but the food and drinks were not as expected from Mercure. There were quite few variations for other places we have been to.

Dear Guest, Thank you very much for choosing to stay at Mercure Kyoto Miyazu Resort & Spa. We are pleased to hear that you found our hotel well located and cozy, and that you had an overall good stay with us. We also sincerely appreciate your feedback regarding the food and beverage offerings. Your comments are valuable to us, and we will continue to strive for improvements in our services to ensure a more satisfying experience for all our guests. We look forward to welcoming you back in the near future. Best regards, Front Desk Mercure Kyoto Miyazu Resort & Spa

Customer review rating 5.0/5

Kin F. T. Families - Confirmed reviews ALL

I’m so glad with the stay becos both the indoor and onsen were fantastic. And my room was with nice Amanohashidate view.

Dear Guest, Thank you for choosing to stay at Mercure Kyoto Miyazu Resort & Spa. We are delighted to hear that you enjoyed the indoor bath and onsen during your stay. We are also very pleased that you liked the view of Amanohashidate from your room. As Amanohashidate is known as one of Japan’s three most scenic views, we are happy that you were able to enjoy this beautiful landscape during your visit. We will continue to strive to improve our services so that all our guests can have a comfortable and relaxing stay. We look forward to welcoming you back in the near future. Best regards, Front Desk Mercure Kyoto Miyazu Resort & Spa

Customer review rating 4.5/5

Yodsawat P. Families - Confirmed reviews ALL

Very good place to stay. Except pricing, We booked the Red Hot Price room 6 months in advance, but as the travel date got closer, the price dropped even lower than what we paid. It’s really disappointing.

Dear Guest, Thank you very much for choosing to stay at Mercure Kyoto Miyazu Resort & Spa and for taking the time to share your feedback with us. We are delighted to hear that you found our hotel to be a very good place to stay. Your kind words regarding your stay are truly appreciated by our entire team. At the same time, we sincerely regret your disappointment regarding the room pricing. Our accommodation rates may fluctuate depending on availability and demand. As reservations increase or decrease closer to the stay date, prices may change accordingly, and in some cases rates may become lower, while on other dates rooms may sell out or prices may rise. We understand this may feel frustrating, and we truly appreciate your understanding regarding this pricing system. For guests planning future stays, availability and pricing conditions can vary, so comparing rates up until the cancellation deadline may help secure the most suitable option depending on travel plans. We will continue to strive for improvement in our services to ensure that all our guests have a comfortable and enjoyable stay. We look forward to welcoming you back again in the future. Best regards, Front Desk Mercure Kyoto Miyazu Resort & Spa

Customer review rating 5.0/5

Keiko H. Families - Confirmed reviews ALL

We could not get over the view from the room, and also the special services the hotel had been providing to all the guests! There was a drink bar with the buffet dinner just like other hotels but the celection of alcohol was included!! This made my husband so happy!! This didn't finish just there. There was a lounge service provided by the hotel, once in the afternoon and another in the evening. All the guests were invited for this and again the selection of alcohol was provided along with tea/coffee and nibbles. The last amazing offer was bottles of champagne provided at the drink bar with the breakfast buffet. We stayed there for 3 nights and really enjoyed each meal with drinks. We have been visiting many hotels who provide a buffet but experiencing having alcohol wherever we go was really the first time and this certainly made the difference and a great feature to us.

Dear Guest, Thank you very much for staying at Mercure Kyoto Miyazu Resort & Spa. We are delighted to hear that you enjoyed the view from your room, our lounge service, and your stay with us overall. It is truly our pleasure to know that your time with us became a memorable experience for you and your spouse. We will continue to make every effort to provide our guests with a comfortable and satisfying stay. We very much look forward to welcoming you again in the future. Mercure Kyoto Miyazu Resort & Spa Front Office Team

Customer review rating 3.5/5

Li J. H. Friends - Confirmed reviews ALL

It was rather noisy with kids running up and down the corridor as well as above my room.

Dear Guest, Thank you very much for staying at Mercure Kyoto Miyazu Resort & Spa. We sincerely apologize for the discomfort you experienced due to noise inside the hotel during your stay. We also apologize for the inconvenience caused by the crowd during check-in and the pre-check-in procedure. When many guests arrive at once, such as at the time of the shuttle bus arrival, we will review staff allocation and counter operations to ensure a smoother check-in process. Regarding the pre-check-in, this service allows you to skip the signature upon arrival; however, guests are still required to queue at check-in under the current system. As this is a standardized procedure across our hotel group, it is difficult to change it at a single property, but we will continue to explore ways to make it more effective and convenient. We will share your valuable feedback with the relevant departments and work toward improving our services. We sincerely look forward to welcoming you again in the future. Front Desk Mercure Kyoto Miyazu Resort & Spa

Customer review rating 4.0/5

Hama K. Families - Confirmed reviews ALL

One night only, but we were satisfied with overall quality.

Dear Guest, Thank you for staying with us at Mercure Kyoto Miyazu Resort & Spa. We are delighted to hear that, even during your one-night stay, you were satisfied with the overall quality of your experience. We will continue striving to enhance our services so that every guest can enjoy a comfortable and pleasant stay. We look forward to welcoming you back again in the near future. Best regards, Front Desk Mercure Kyoto Miyazu Resort & Spa

Customer review rating 5.0/5

Yeonmeng C. L. Couples - Confirmed reviews ALL

I feel very welcome and being well taken care of by the manager who helped me with the check-in each time. She is very hospitable, professional and show alot of care when i came back to the hotel for my second night stay!

Dear Guest, Thank you for choosing to stay at Mercure Kyoto Miyazu Resort & Spa once again. We are truly delighted to hear that you felt warmly welcomed and well taken care of by our manager. It is wonderful to know that her hospitality and professionalism made your stay more comfortable and memorable. We will continue to do our best to provide attentive service to all our valued guests. We look forward to welcoming you back for another pleasant stay in the near future. Best regards, Front Desk Mercure Kyoto Miyazu Resort & Spa

Customer review rating 5.0/5

Christina Y. Friends - Confirmed reviews ALL

Great location. Excellent service. Food was very good although buffet system was a bit chaotic.

Dear Guest, Thank you for choosing to stay at Mercure Kyoto Miyazu Resort & Spa. We are pleased to hear that you were generally satisfied with our service. We will continue to strive for improvement in our services to ensure that all our guests have a comfortable and enjoyable stay. We look forward to welcoming you back in the near future. Best regards, Mercure Kyoto Miyazu Resort & Spa Front Desk

Customer review rating 5.0/5

Kaoru M. Families - Confirmed reviews ALL

とても快適に過ごすことができました。

投稿者様 この度はメルキュール京都宮津リゾート＆スパにご宿泊いただき誠にありがとうございます。 ご滞在につきまして高い評価を頂戴し大変光栄でございます。 今後もお客様に快適にお過ごしいただけるよう、精進してまいります。 スタッフ一同、投稿者様のまたのお越しを心よりお待ちしております。 メルキュール京都宮津リゾート＆スパ フロント担当

Customer review rating 5.0/5

Mariko K. Couples - Confirmed reviews ALL

お風呂、食事共に良かったです。特にビュッフェ会場の男性スタッフUさんは夕、朝食共にお料理の差し替えや私も含めお客さんへのサービスに余念がなく大忙しであろう中、大変頑張っておられ、ホスピタリティに感激しました。またお会いできたらその節には宜しくお願いします。

投稿者様 この度はメルキュール京都宮津リゾート＆スパにご宿泊いただき、誠にありがとうございます。 大浴場やお食事にご満足いただけたとのお言葉、大変うれしく拝読いたしました。 また、ビュッフェ会場スタッフへの温かいお褒めのお言葉まで頂戴し、本人にとっても大きな励みとなります。 日々のサービスに心を込めて取り組んでおります私どもにとって、このようなお声をいただけることは何よりの喜びでございます。 次回お越しいただいた際にも、変わらぬおもてなしでお迎えできますよう努めてまいります。 スタッフ一同、投稿者様のまたのご来館を心よりお待ち申し上げております。 メルキュール京都宮津リゾート＆スパ フロント担当

Customer review rating 4.5/5

Nami H. Families - Confirmed reviews ALL

プールが夏休みからは残念でしたが、ラウンジでゆっくりでき、子供と卓球やジェンガでたのしめました。

投稿者様 この度はメルキュール京都宮津リゾート＆スパにご宿泊いただき、誠にありがとうございます。 ご滞在にご満足いただけたご様子を伺い、大変光栄に存じます。 お子様向けの館内アクティビティもお楽しみいただけたとのこと、何よりでございます。 一方で、プールをご利用いただけなかったことにつきましては、私どもも残念に思っております。 2025年は7月19日～8月31日の期間にて営業をいたしますので、次回お越しの際にはぜひご利用いただければ幸いです。 今後も皆様にご満足いただける滞在をご提供できますよう、スタッフ一同努めてまいります。 またお目にかかれます日を、心よりお待ち申し上げております。 メルキュール京都宮津リゾート＆スパ フロント担当

Other web-users rate our hotel

  • 932 reviews 7/10 Location
  • 2,973 reviews 8.2/10 Room
  • 1,959 reviews 7.5/10 Service
  • 21 reviews 8.6/10 WiFi
  • 3,542 reviews 7.6/10 Food
  • 1,256 reviews 7.6/10 Comfort
  • 1,255 reviews 8.9/10 Value
  • 1,040 reviews 8.5/10 Bar

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