Mercure Kyoto Station 4 stars

Customer review rating (ALL Rating) 4.5/5 2,140 reviews

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288 Aburanokojicho Shimogyo ku, 600-8231 KYOTO, Japan

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Mercure Kyoto Station

Hotel for travellers looking for local and authentic experiences

Mercure Kyoto Station is just a short walk from the city's central transport hub, making it one of the best hotels in Kyoto if you want to be close to major rail lines and the subway. While this contemporary hotel in Kyoto is in the heart of the city, it has a comforting and serene interior that takes inspiration from the area's rich history. There are many traditional touches such as origami which give the hotel its unique, boutique vibe, perfect for a business trip or exploring Kyoto.

If you need a hotel near Kyoto Station, we're less than 10 minutes' walk away. Perfect for catching those early morning trains. From Kyoto Station, you can take one of Japan's sleek bullet trains and be in Tokyo in just over two hours We have a choice of hotel rooms in Japan that can accommodate up to four people. From cozy superior rooms to our upscale privilege rooms on higher floors, our rooms come with a wide range of amenities for a comfortable stay from WiFi to air con

With 1200 years of history, Kyoto is known as Japan's best city for culture and tradition."Pastimes of Heian nobility"-inspired the motif and interior designs of the hotel. we will ensure you a comfortable stay and experience the local culture.

Tomoaki Sato, Hotel Management

Hotel extras

Our Kyoto Station hotel is close to a transport hub with domestic trains across Japan.
We're the ideal business hotel in Japan, based in Kyoto's city, with Tokyo just 2 hours away.
Our luxury hotel in Japan has luxe décor based on the style of the ancient Heian nobility.
Lounge service is exclusively available to guests who have booked Privilege Rooms.
On-site Italian restaurant and a bar offer a variety of local specialties in Kyoto

Our accommodation(s)

Room

Concept Room「Sakura x Washi」with 1 King bed (Shower booth)

3 pers. max
23 m² / 247 sq ft

Bedding 1 x King size bed(s)

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Room

Concept Room「Sakura x Washi」with 2 Single beds (Bathtub)

4 pers. max
23 m² / 247 sq ft

Bedding 2 x Twin bed(s)

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Room

Superior Room with 1 King bed (Shower booth)

3 pers. max
23 m² / 247 sq ft

Bedding 1 x King size bed(s)

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Room

Superior Room with 2 Single beds (Shower booth)

4 pers. max
23 m² / 247 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

Superior Room with 2 Single beds (Bath tub)

4 pers. max
23 m² / 247 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Room

Superior Room with 2 Single beds and 1 Sofa (Bath tub)

5 pers. max
30 m² / 322 sq ft

Bedding 2 x Single bed(s) and 1 x Single sofa bed(s)

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Room

Privilege Room with 1 King bed (Shower booth)

3 pers. max
23 m² / 247 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Privilege Room with 2 Single beds (Shower booth)

4 pers. max
23 m² / 247 sq ft

Bedding 2 x Single bed(s)
Views: City View

See availabilities

Room

Privilege Room with 2 Single beds (Bath tub)

4 pers. max
23 m² / 247 sq ft

Bedding 2 x Single bed(s)
Views: City View

See availabilities

Room

Privilege Room with 2 Single beds and 1 Sofa - Non-Smoking

5 pers. max
30 m² / 322 sq ft

Bedding 2 x Single bed(s) and 1 x Single sofa bed(s)
Views: City View

See availabilities

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Hotel location

Mercure Kyoto Station

288 Aburanokojicho Shimogyo ku
600-8231 KYOTO
Japan

GPS:34.988349, 135.7535

+81 75-343-5533

+81 75-343-5530

Railway station
Highway exit
Ferries
Helipad/aerodrome

JR KYOTO STATION

Railway station

Access: 500 m / 0.31 mi 8 min walk / 2 min drive

JR Umekōji-Kyōtonishi Station

Railway station

Access: 1.1 km / 0.7 mi 17 min walk / 6 min drive

KYOTO MINAMI IC

Highway exit

Access: 5 km / 3.11 mi 15 min drive

JPD KYOTO HELIPORT

Helipad/aerodrome

Access: 9 km / 5.59 mi 20 min drive

MAIZURU

Ferries

Access: 100 km / 62.14 mi

Nishi Honganji-Temple

Tourist attraction

Access: 500 m / 0.31 mi 3 min walk

Kyoto Tower

Tourist attraction

Access: 600 m / 0.37 mi 6 min walk

Umekoji Park

Tourist attraction

Access: 700 m / 0.43 mi 10 min walk / 4 min drive

Kyoto Aquarium

Aquarium

Access: 900 m / 0.56 mi 13 min walk / 4 min drive

Shoseien Garden

Tourist attraction

Access: 1.1 km / 0.68 mi 16 min walk / 5 min drive

Toji-Temple

Tourist attraction

Access: 1.2 km / 0.75 mi 15 min walk / 5 min drive

teamLab Biovortex Kyoto

Amusement park

Access: 1.7 km / 1.056 mi 23 min walk / 6 min drive

Ninenzaka

Tourist attraction

Access: 3.6 km / 2.24 mi 16 min drive

Fushimi Inari Shrine

Tourist attraction

Access: 5 km / 3.11 mi 20 min drive

Kinkaku-ji Temple

Tourist attraction

Access: 7.8 km / 4.84 mi 26 min drive

Arashiyama Bamboo Forest

Tourist attraction

Access: 11 km / 6.83 mi 30 min drive

Tadasu-no-mori Forest

Wood/forest

Access: 7 km / 4.35 mi 18 min drive

Mount Atago

Mountain

Access: 20 km / 12.42 mi 50 min drive

Mount Hiei

Mountain

Access: 23 km / 14.28 mi 50 min drive

The Keihanna Commemorative Park

Park

Access: 33 km / 20.49 mi 30 min drive

Rurikei Onsen

Park

Access: 44 km / 27.32 mi 1 hrs drive

AEON mall Kyoto

Shopping centre/mall

Kyoto Porta

Shopping district

TRATTORIA M KYOTO

Restaurant and cafe district

JR Kyoto Isetan

Shopping centre/mall

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
100% Non Smoking Property

Trattoria M kyoto

Visit Trattoria M Kyoto for lunch or dinner. This relaxed Italian restaurant in Kyoto serves a wide range of authentic dishes, including classic pizzas, pasta, and antipasti with a Japanese flair, making for the perfect fusion of flavours.

Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 2,140 reviews

Sanket G. Families - 5/13/2026 Confirmed reviews ALL

My experience was absolutely pathetic. The check-in was handled by Ms. Geeta, who was extremely rude and unprofessional. I am a Gold member with both Hilton and Marriott Bonvoy, and I have stayed at numerous hotels across brands, but I have never encountered staff as discourteous as this. The overall attitude of the staff, especially the Nepali group working there, was terrible and completely lacking in hospitality. Instead of making guests feel welcome, they made the experience unpleasant from the very beginning. This is far below the standards expected from an international hospitality brand, and I am extremely disappointed.

Dear Valued Guest Thank you very much for staying with us at Mercure Kyoto Station and for taking the time to share your feedback. We are very sorry to learn that your arrival experience did not make you feel welcomed. Regardless of the circumstances, we understand that the first impression at check-in is very important, and we regret that your experience did not meet your expectations. We also apologize that the handling of your daughter’s request regarding the welcome gift left you with a negative impression. Guest requests, especially those related to dietary restrictions, should always be handled with care and consideration. Please be assured that your comments have been shared with our Front Office management team for internal review. We will continue to reinforce professional, respectful, and attentive communication so that all guests and their families can feel comfortable during their stay. We are also sorry to hear that several aspects of your stay, including member recognition, breakfast, Wi-Fi, and our sustainability initiatives, did not meet your expectations. Your feedback will be shared with the relevant departments as we continue working to improve the overall guest experience. Thank you again for your feedback. Mercure Front Office Team

Bei J. Y. Families - 5/12/2026 Confirmed reviews ALL

only thing is the parking - would be good to have parking if possible or collaboration with nearby lots.

Dear Valued Guest Thank you very much for staying with us at Mercure Kyoto Station and for sharing your wonderful feedback. We are delighted to know that you and your family enjoyed our convenient location, comfortable stay, spacious room, cleanliness, and the service provided by our team. We also sincerely appreciate your valuable comment regarding parking. As we currently do not have our own hotel parking facility, we understand that this may be inconvenient for guests arriving by car. Your suggestion about collaborating with nearby parking lots is very helpful and will be shared with the relevant team for future consideration. Thank you again for your perfect rating and for your support as an ALL Gold member. We hope to have the pleasure of welcoming you back to Mercure Kyoto Station again in the near future. Mercure Front Office Team

Tamsin J. Couples - 5/11/2026 Confirmed reviews ALL

Great location and clean nice rooms. Wonderful Breakfast. Best Breakfast at all the hotels we had in Japan.

Dear Valued Guest Thank you very much for staying with us at Mercure Kyoto Station and for sharing such wonderful feedback. We are truly delighted to know that you had a comfortable stay and enjoyed our convenient location, clean rooms, and breakfast. Your comment that our breakfast was the best among all the hotels you stayed at in Japan is a great honor for us. We will be sure to share your kind words with our restaurant team, as they will be very encouraged by your feedback. We sincerely appreciate your perfect rating and hope to have the pleasure of welcoming you back to Mercure Kyoto Station again in the near future. Mercure Front Office Team

Takehiro K. Families - 5/10/2026 Confirmed reviews ALL

I was upset because of some ill-mannered Chinese tourists. They cut in line at checkout, and the front desk had to deal with it.

Dear Valued Guest Thank you very much for staying with us at Mercure Kyoto Station and for taking the time to share your feedback. Please accept our sincere apologies for the inconvenience you experienced during check-out. We are very sorry that you were kept waiting while other counters were available, and that our team did not manage the queue appropriately when another guest entered ahead of you. This should have been handled more attentively by our staff, and we fully understand how frustrating this must have been. We also sincerely apologize that your welcome drink was not offered during your stay, despite your ALL Gold membership. This was an oversight on our part, and we have shared your comments with our Front Office team to reinforce proper member recognition and more attentive guest handling. Regarding the room facilities, we appreciate your valuable comments about the lack of UK-compatible outlets and the inconvenience caused by not having a desk for work. While desks are not available in every room type, your suggestion about making loan items or alternatives clearer is very helpful and will be shared with the relevant team for future improvement. We are pleased to know that you enjoyed your dinner, but we regret that other aspects of your stay did not meet your expectations. Your feedback has been taken seriously, and we will use it to improve both our service awareness and the overall guest experience. Thank you again for bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide a smoother and more comfortable stay in the future. Mercure Front Office Team

Keng T. G. Families - 5/8/2026 Confirmed reviews ALL

Location of the hotel is good and convenient. Upgraded to room with washing machine was helpful. Staff was helpful in providing me with Nespresso machine and guided me in using the TV.

Dear Valued Guest Thank you very much for staying with us at Mercure Kyoto Station and for sharing your kind feedback. I am pleased to hear that you enjoyed our convenient location and had a comfortable stay with your family. I am also glad to know that the upgraded room with a washing machine was helpful during your visit. Thank you as well for your kind words about me. It was my pleasure to assist you with the Nespresso machine and the TV, and your recognition is truly encouraging. I also appreciate your comment regarding the Wi-Fi connection speed. Your feedback has been shared with our team, and we will continue to review possible improvements to provide a more comfortable experience for our guests. Thank you again for your valuable feedback. I hope to have the pleasure of welcoming you back to Mercure Kyoto Station on your next visit to Kyoto. Joe Mercure Kyoto Station Front Office Team