Mantra on Jolimont Melbourne 4 stars

Customer review rating (ALL Rating) 4.4/5 1,306 reviews

Mantra on Jolimont Melbourne - Image 1
Mantra on Jolimont Melbourne - Image 2
Mantra on Jolimont Melbourne - Image 3
Mantra on Jolimont Melbourne - Image 4
133 Jolimont Road, 3002 EAST MELBOURNE, Australia

Description

Hotel extras

  • Offers a range of accommodation options perfect for business travellers, couples or families

  • Just a stroll from iconic venues such as the famous MCG, AAMI Park, Rod Laver & Hisense Arenas

  • Guests can enjoy services including 24-hour reception, car parking, and wireless internet

  • Work up a sweat in our onsite gymnasium, then cool off in our outdoor pool and spa

  • Just a quick 10-minute tram ride to Bridge Road shopping strip

Our accommodation(s)

Book this hotel
Room 1

Studio

Studio King

Photo 1 out of 2 - Studio King

If you are in town to see a game or to catch a concert, the open plan Studio King room will help make your stay memorable. All studios offer a kitchenette, WiFi access, a separate bathroom and laundry facilities between every second room. 2 single beds configuration available on request.

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Studio/kitchenette

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Free access with phone card

Tv Facilities

  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • 2 pers. max
  • 24 m² / 258 sq ft
  • Bedding 1 x King size bed(s)
See availabilities

Apartment

1 Bedroom King

Photo out of - 1 Bedroom King

Perfect for singles or couples needing an extra bit of space, the 1 Bedroom King rooms are the ideal choice. Relax in your comfortable king bed, stretch out in the separate lounge with dining area and cook up a storm in the fully equipped kitchen. 2 single beds configuration available on request.

Max. number of persons
3
Area
From 46 m² / 495 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Free access with phone card

Tv Facilities

  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

2 Bedroom Dual Key Family

Photo out of - 2 Bedroom Dual Key Family

Perfect for a family or a group, this apartment has dual key entry and comprises of an interconnecting 1 Bedroom Apartment and a Studio. Cook up a storm in the fully equipped kitchen and serve it in the separate lounge and dining area. 1 queen bed and 2 single beds configuration available upon request.

Max. number of persons
5
Area
From 71 m² / 764 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Free access with phone card

Tv Facilities

  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

2 Bedroom Dual Key Quad

Photo out of - 2 Bedroom Dual Key Quad

Perfect for a family or a group, this apartment has dual key entry because it comprises of an interconnecting One Bedroom Apartment and a Studio and includes lounge, dining area, kitchen and laundry. 4 single beds OR 1 king bed and 2 single beds configuration available upon request.

Max. number of persons
5
Area
From 71 m² / 764 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Free access with phone card

Tv Facilities

  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Hotel location

Mantra on Jolimont Melbourne

133 Jolimont Road
3002 EAST MELBOURNE
Australia

GPS:-37.817965, 144.978271

Telephone
Fax +61 3 9650 1833

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • 116 rooms
  • 116 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • English

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Complementary Self Service Laundry
  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi in the communal areas
  • WiFi at the hotel Additional charge

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Late Checkout

Luggage storage

  • Luggage storage

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

Breakfast

  • Buffet

Well-being

Swimming Pool

  • Outside
  • On site

Mantra on Jolimont

  • On site
  • On site
  • Indoor parking
  • Private
  • 20 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.09 m / 6.88 ft

  • Parking pricing: 31.02 € 50 AUD Per day

Services & equipment

  • Intercom

Security

  • Well-lit parking
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

BOUNDARY LINE AND BAR

Photo 1 out of 1 - BOUNDARY LINE AND BAR

Open from Monday to Sunday for breakfast, Boundary Line Bar & Kitchen is offering a daily buffet serving all your hot and cold favourites. Fresh fruits, cereals and pastries accompany our ample offering.

Cooking style
Bistro
Capacity
70
Accessibility
Accessible service
133 Jolimont Road, 3002 East Melbourne, Australia
Telephone +61 3 9940 2100
Opening hours
Monday Closed
Tuesday Closed
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Musical Atmosphère

Payment

  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Wine and other drinks information

  • Soft drinks

Accommodate food

  • Gluten-free menu

Open from Monday to Sunday for breakfast, Boundary Line Bar & Kitchen is offering a daily buffet serving all your hot and cold favourites. Fresh fruits, cereals and pastries accompany our ample offering.

Cool off in our outdoor heated pool and spa. Open Monday to Sundays including Public Holidays 7am to 9pm.

Work up a sweat in our gymnasium equipped with cardio and weight machines. Located on the ground floor.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,306 reviews

Customer review rating 4.5/5

Karen B. Couples - Confirmed reviews ALL

Hi Karen, Thank you so much for taking the time to give us your feedback. It was honestly a pleasure speaking with you, and I’m really glad I had the opportunity to help turn things around for you! I’m also very sorry about the cleanliness issues you found in the bathroom. As I mentioned at the time, this is not the standard we aim for, and I appreciate you bringing it to our attention. Thank you again for your kind words about Louise and myself, I'll be sure to let her know. You were both so lovely, and if you do come back to stay with us, I’ll be sure to look after you! Kind regards, Grace Assistant Manager

Customer review rating 2.0/5

Leah M. Families - Confirmed reviews ALL

Hi Leah, Thank you for taking the time to share your feedback. I’m really sorry that your stay was such a disappointing experience. Your concerns regarding the parking and bedding are completely understandable, particularly as these had been requested well in advance, and this is not the service standard we aim to achieve. I’m sorry that the beds weren’t prepared as requested when you arrived and that this wasn’t picked up earlier. I’m glad our team was able to arrange for the beds to be split for you eventually, although I appreciate this should have been done correctly before your arrival. It sounds like we missed the mark in a few areas, and I genuinely apologise for the frustration this caused you and your family. Your feedback will be followed up with the relevant teams to ensure these issues are addressed and do not arise again. Thank you again for your honest feedback. If you do choose to stay with us again, I’d really like the opportunity to make sure your experience is a much better one. Kind regards, Grace Assistant Manager

Customer review rating 5.0/5

Simone P. Families - Confirmed reviews ALL

Hi Simone, Thank you for your fabulous review! We’re delighted to hear that you enjoyed our fantastic location, comfortable rooms, and the friendly service from our team. It’s wonderful to know you found everything clean and had such a great experience at our café. We’re so pleased you had a lovely stay and look forward to welcoming you back to Mantra again soon! Kind regards, Patrick Assistant Manager

Customer review rating 2.5/5

Horsell J. Business - Confirmed reviews ALL

Hi J., Thank you for taking the time to give us your feedback. I’m glad you found our team friendly and helpful, and that you were happy with the cleanliness of your room. I’m sorry that the room size and breakfast did not meet your expectations, and especially that you experienced such a long wait for your taxi. I can imagine how frustrating that would have been! I also appreciate your feedback regarding our food options and the temperature of the breakfast items, and I’ll pass this on to the team. Thank you again for your honest feedback. I hope we have the opportunity to welcome you back and provide you with a better experience next time. Kind regards, Grace Assistant Manager

Customer review rating 4.5/5

Quan H. Business - Confirmed reviews ALL

Dear Quan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mantra on Jolimont Regards, Mantra on Jolimont

Hi Karen, Thank you so much for taking the time to give us your feedback. It was honestly a pleasure speaking with you, and I’m really glad I had the opportunity to help turn things around for you! I’m also very sorry about the cleanliness issues you found in the bathroom. As I mentioned at the time, this is not the standard we aim for, and I appreciate you bringing it to our attention. Thank you again for your kind words about Louise and myself, I'll be sure to let her know. You were both so lovely, and if you do come back to stay with us, I’ll be sure to look after you! Kind regards, Grace Assistant Manager

Customer review rating 2.0/5

Leah M. Families - Confirmed reviews ALL

I called to book in our parking for both nights to be told there was no note on my booking. Then when we checked in the kids beds were not made up as singles as requested and the house keeping had finished for the day. We booked the room several months in advance.

Hi Leah, Thank you for taking the time to share your feedback. I’m really sorry that your stay was such a disappointing experience. Your concerns regarding the parking and bedding are completely understandable, particularly as these had been requested well in advance, and this is not the service standard we aim to achieve. I’m sorry that the beds weren’t prepared as requested when you arrived and that this wasn’t picked up earlier. I’m glad our team was able to arrange for the beds to be split for you eventually, although I appreciate this should have been done correctly before your arrival. It sounds like we missed the mark in a few areas, and I genuinely apologise for the frustration this caused you and your family. Your feedback will be followed up with the relevant teams to ensure these issues are addressed and do not arise again. Thank you again for your honest feedback. If you do choose to stay with us again, I’d really like the opportunity to make sure your experience is a much better one. Kind regards, Grace Assistant Manager

Customer review rating 5.0/5

Simone P. Families - Confirmed reviews ALL

Mantra is in a fantastic location to everything. Was very comfortable staff were all lovely. Clean the cafe was amazing. Was a lovely stay.

Hi Simone, Thank you for your fabulous review! We’re delighted to hear that you enjoyed our fantastic location, comfortable rooms, and the friendly service from our team. It’s wonderful to know you found everything clean and had such a great experience at our café. We’re so pleased you had a lovely stay and look forward to welcoming you back to Mantra again soon! Kind regards, Patrick Assistant Manager

Customer review rating 2.5/5

Horsell J. Business - Confirmed reviews ALL

Disappointed in room size at cost. In house food could be more available. Staff friendly, although had to wait 45 minutes for booked taxi service to arrive.

Hi J., Thank you for taking the time to give us your feedback. I’m glad you found our team friendly and helpful, and that you were happy with the cleanliness of your room. I’m sorry that the room size and breakfast did not meet your expectations, and especially that you experienced such a long wait for your taxi. I can imagine how frustrating that would have been! I also appreciate your feedback regarding our food options and the temperature of the breakfast items, and I’ll pass this on to the team. Thank you again for your honest feedback. I hope we have the opportunity to welcome you back and provide you with a better experience next time. Kind regards, Grace Assistant Manager

Customer review rating 4.5/5

Quan H. Business - Confirmed reviews ALL

good services

Dear Quan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mantra on Jolimont Regards, Mantra on Jolimont

Customer review rating 4.5/5

John M. Couples - Confirmed reviews ALL

Well appointed and maintained hotel in a good position near public transport

Hi John, Thank you for your lovely feedback. I’m so glad you enjoyed your stay with us. It’s great to hear everything was well during your stay, and I hope to welcome you back again soon! Kind regards, Grace Assistant Manager

Customer review rating 5.0/5

Susanne O. Business - Confirmed reviews ALL

Clean and presentable with everything you need for a business trip or family holiday. Walking distance to the MCG and Stop 10 on the tram from Flinders St Station in the City

Hi Susanne, Thank you for your lovely feedback. I’m really glad you enjoyed your stay and found everything you needed for your time in Melbourne. It’s great to hear you enjoyed how convenient our location is, and I really appreciate you taking the time to share your experience. We hope to welcome you back again soon! Kind regards, Grace Assistant Manager

Customer review rating 5.0/5

Ross C. Solo - Confirmed reviews ALL

Early check ✔️ Room spacious . Bed very comfortable. Overall could not fault

Hi Ross, Thank you so much for your wonderful feedback. I’m really glad you enjoyed your stay and that everything was so comfortable and easy from check-in through to departure. I’ll also pass on your kind words to our reception team. It’s always lovely to hear when our staff have made a stay that little bit better. We hope to welcome you back again soon! Kind regards, Grace Assistant Manager

Customer review rating 4.0/5

Amelia P. Business - Confirmed reviews ALL

Ideal location for short stay.

Hi Amelia, Thank you for taking the time to share your feedback. I’m glad you enjoyed our location and found the kitchenette useful during your stay. I’m sorry about the bathroom smell and drainage issue, and I appreciate you letting our team know so it could be looked into. I hope to welcome you back again soon. Kind regards, Grace Assistant Manager

Customer review rating 4.0/5

Melissa M. Friends - Confirmed reviews ALL

Comfortable stay, staff were great. Limited hotel parking however staff provide a list of alternative options. Be patient when checking out and loading your car as it can get busy and reversing onto the road is not safe.

Hi Melissa, Thank you for your lovely feedback. I’m glad you had a comfortable stay and enjoyed our breakfast, clean rooms and friendly team. I appreciate your feedback regarding the parking and hope to welcome you back again soon! Kind regards, Grace Assistant Manager

Customer review rating 3.5/5

Sandra K. P. Business - Confirmed reviews ALL

The first day my room was completely serviced. The second day it was half done. Wet bathmat left on the floor, rubbish bins not emptied and the bar area not touched. Bed not well made. The milk froze in the fridge so couldn’t be used.

Dear Sandra, Thank you for taking the time to share your feedback. We sincerely apologise that the servicing of your room was not completed to the standard you expected during your stay. We are particularly sorry that on the second day the room was only partially serviced, with the wet bathmat left on the floor, bins not emptied, the bar area not attended to, and the bed not properly made. We also apologise for the inconvenience caused by the milk freezing in the fridge. We appreciate you bringing these issues to our attention. Your feedback has been shared with our housekeeping team so we can review what occurred and ensure greater consistency in our room servicing. We hope to have the opportunity to welcome you back to Mantra on Jolimont and provide you with the level of service and experience you should expect from us.

Customer review rating 4.0/5

Cosgriff H. Business - Confirmed reviews ALL

The room was very comfortable and location excellent for walking to business meetings in East Melbourne, as well as the city for early morning coffee.

Hi H., Thank you for taking the time to share your feedback. I’m glad to hear you found your room comfortable and enjoyed our convenient location for your meetings in East Melbourne and getting into the city. I’m pleased that we were able to provide you with a breakfast box on the morning the restaurant was closed. I’m sorry if this was not quite what you were expecting, and I appreciate your suggestion regarding breakfast options when the restaurant is unavailable. It’s also lovely to hear that you had such a positive experience with our team and found them friendly and helpful. Thank you again for staying with us, and I hope to welcome you back on your next visit to Melbourne. Kind regards, Grace Assistant Manager

Customer review rating 4.5/5

Karen H. Couples - Confirmed reviews ALL

Easy walk to MCG, and public transport. Friendly, helpful staff. Clean rooms, with kitchenette in apartment. Big comfy bed and soft white towels.

Hi Karen, Thank you for your lovely feedback. I’m so pleased to hear you enjoyed the convenient location, comfortable apartment and the friendly service from the team. I’ll also be sure to pass your kind words on to Lily. I’m glad you enjoyed your room upgrade and the welcome bottle of wine and cookies! Thank you again for your feedback and for choosing to stay with us. I hope to welcome you back again soon. Kind regards, Grace Assistant Manager

Customer review rating 3.5/5

Catheryn C. Couples - Confirmed reviews ALL

The room was fine. Had a number of hiccups. Had to arrange our own parking after finding out via email that parking was unavailable on the night of our accommodation. Couldn't we have been prompted on this at the time of booking, especially considering we were Accor members? We were almost charged for late checkout despite the fact that we had already arranged this through reception the day prior. We arranged to have breakfast in hotel on the premise that barista coffee was available at no extra charge and that omelettes would be available for breakfast menu (this was also advertised throughout the dining room). We were told on arrival that omelettes were not available; with no explanation given and that barista coffee would be an additional charge. The lady running the breakfast room was curt to say the least and not entirely helpful with these requests.

Dear Catheryn, Thank you for taking the time to share your feedback. We’re sorry to hear that your stay with us was affected by several issues, particularly around parking, late checkout and the breakfast experience. We understand how frustrating it would have been to only discover the parking limitation through email and appreciate your feedback regarding clearer communication at the time of booking. We’re also sorry for the confusion around your pre-arranged late checkout, and we’ll review this with our team to help prevent this happening again. We’re particularly disappointed to hear about your breakfast experience. The confusion regarding the omelette offering and barista coffee, together with the manner in which your requests were handled, is not the level of service we aim to provide. We will be following this up with our food and beverage team. As a valued Accor member, we appreciate your loyalty and understand that these inconsistencies fell short of your expectations. Thank you again for bringing them to our attention, as your feedback gives us an opportunity to improve. Warm regards, The Team at Mantra on Jolimont

Customer review rating 4.0/5

Andrew M. Couples - Confirmed reviews ALL

One night plus breakfast - reception very accommodating in sorting out onsite parking (we didn’t book parking), room comfortable and welcome gifts were nice.

Dear Andrew, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mantra on Jolimont Regards, Mantra on Jolimont

Customer review rating 4.0/5

Laura H. Families - Confirmed reviews ALL

Easy check in and out. Comfortable stay, nice and clean. Lovely staff. The only disappointment was breakfast. On the first morning the continental pastries were limited. The “hot” food was barely warm so we sadly didn’t eat much more than fruit. Second morning was a breakfast box, also didn’t get eaten. Would definitely book again but skip breakfast.

Good afternoon, Thank you for taking the time to share your detailed feedback. We’re delighted to hear you enjoyed our convenient location, comfortable and clean accommodation, easy check-in and check-out, and the warm service from our team. We’re sorry that breakfast did not meet your expectations, particularly with the limited pastry selection and the temperature of the hot items. We also regret that the breakfast box on your second morning was disappointing. Your comments are valuable, and we’ll share them with our team as we continue to review and improve our breakfast offering. We’re very pleased to hear you would stay with us again, and we look forward to welcoming you back for an even better experience next time. Kind regards, Patrick Assistant Manager

Customer review rating 2.0/5

Joel M. Families - Confirmed reviews ALL

Disappointing when you can’t have a hot shower after a cold night at the MCG. Location to the ground was good, but to have scolding hot water that could not be tempered to a safe level, then not have a comfortable king bed due to it being two joined singles, was a bad end to what was a great night prior.

Good morning Joel, Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed the convenient location for your visit to the MCG, but we’re very sorry that your stay ended on a disappointing note. We sincerely apologise for the issue with the shower temperature. Water that cannot be safely adjusted is certainly not acceptable, and we will have our team investigate this promptly to ensure the system is operating correctly. We also regret that the king bed did not provide the comfort you expected. We understand that a bed made from two joined singles can affect the sleeping experience, and we’re sorry this impacted your stay. Thank you again for bringing these matters to our attention. Your feedback is valuable and will help us improve the experience for our guests. Kind regards, Patrick Assistant Manager

Customer review rating 4.5/5

Greg M. Couples - Confirmed reviews ALL

We are most grateful to the Mantra. We had previously had to cancel a booking because my wife became very ill and was not able to travel. The hotel gave us a credit for three months which we were most thankful for. In all our dealings with the hotel the staff were excellent and very sympathetic to our situation. We had an enjoyable stay- the bed was very comfortable. Great location- easy access to the city. We will use this hotel again.

Dear Greg, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mantra on Jolimont Regards, Mantra on Jolimont

Customer review rating 4.5/5

Chuckie R. Families - Confirmed reviews ALL

Stayed for 2 nights on a family trip from NSW to see family and a game at the G. Easy walk back after the game and well located gor access to trains and trams.

Hi Chuckie, Thank you for your lovely feedback! We’re delighted to hear that you enjoyed our great location and found it convenient for your family trip, especially with easy access to the MCG, trains and trams. It’s wonderful to know that being able to walk back comfortably after the game added to your experience. We hope you had a fantastic time catching up with family and enjoying the game, and we look forward to welcoming you back on your next visit to Melbourne! Kind regards, Patrick Assistant Manager

Customer review rating 4.5/5

Rob S. Families - Confirmed reviews ALL

We have had exceptional service and help from the friendly staff

Hi Rob, Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed our spacious rooms and convenient location, and especially that our friendly team provided exceptional service and assistance throughout your stay. It’s always rewarding to know that our staff helped make your experience a memorable one. We truly appreciate your kind words and look forward to welcoming you back again soon! Kind regards, Patrick Assistant Manager

Other web-users rate our hotel

  • 1,115 reviews 8/10 Location
  • 1,259 reviews 6.9/10 Room
  • 947 reviews 9/10 Service
  • 6 reviews 3.3/10 WiFi
  • 493 reviews 7.3/10 Cleanliness
  • 303 reviews 6.9/10 Breakfast
  • 227 reviews 5.5/10 Value
  • 173 reviews 3.9/10 Food

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