Mercure Rayong Lomtalay Villas & Resort 4 stars

Customer review rating (ALL Rating) 4.4/5 2,202 reviews

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Description

Hotel extras

  • New beach Destination

  • Local experience

  • Large Meeting Facilities

  • Pet Friendly

  • The trendiest destination beach resort

Our accommodation(s)

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Room 1

Hotel location

Mercure Rayong Lomtalay Villas & Resort

235 Moo 3 Tambon Kram, Amphur Klaeng, Thailand
21190 RAYONG
Thailand

GPS:12.6451, 101.63208

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,202 reviews

Customer review rating 5.0/5

Albany W. Families - Confirmed reviews ALL

Dear Khun Albany W., Thank you so much for your wonderful review and for recommending our resort to fellow pet owners. We are delighted to know that you and your family, including your furry friend, had such an enjoyable stay with us. It is especially rewarding to hear that you appreciated our peaceful beachfront location, pet-friendly facilities, cleanliness, breakfast, and the attentive service provided by our Heartists. We are also pleased that you enjoyed sharing breakfast with your pet in our outdoor seating area. Your kind words truly encourage our team to continue creating memorable experiences for both our guests and their beloved pets. We sincerely look forward to welcoming you back to Mercure Rayong Lomtalay Villas & Resort for another relaxing getaway together. Sincerely, Mercure Rayong Lomtalay Villas & Resort,

Customer review rating 2.0/5

Visan S. Friends - Confirmed reviews ALL

Dear Khun Visan S., Thank you for taking the time to share your detailed feedback, We sincerely apologize that your stay did not meet your expectations. We regret that some aspects of your experience, including the arrival service, member recognition, bar service, and in-room amenities such as slippers, fell short of what you had anticipated. We truly appreciate your valuable suggestions, particularly regarding the convenience of providing slippers for guests staying at our beachfront resort. Your comments, together with your feedback on our staffing and service, have been shared with the relevant department heads for review and improvement. At the same time, we are pleased to know that you were satisfied with the cleanliness of your room. Thank you once again for your constructive feedback, and we hope to have the opportunity to welcome you back for a much more enjoyable experience. Sincerely, Mercure Rayong Lomtalay Villas & Resort,

Customer review rating 5.0/5

Geoffrey E. Couples - Confirmed reviews ALL

Dear Khun Geoffrey E., Thank you for your perfect rating and for being a valued ALL Member. We are delighted to know that you had an enjoyable stay and that your experience met your expectations. It is wonderful to hear that you were satisfied with your accommodation, cleanliness, breakfast, and the service provided by our team. Thank you once again for your kind support. We look forward to welcoming you back to Mercure Rayong Lomtalay Villas & Resort for another memorable stay. Sincerely, Mercure Rayong Lomtalay Villas & Resort,

Customer review rating 5.0/5

Suchada W. Couples - Confirmed reviews ALL

Dear Khun Suchada W., We truly appreciate your wonderful review. Thank you for choosing Mercure Rayong Lomtalay Villas & Resort and for your continued loyalty as an ALL Member. We are delighted to know that your birthday celebration was such a memorable one. It is especially heartwarming to hear that you enjoyed our pet-friendly facilities and that the personalized welcome gifts prepared for your furry companions made your stay even more special. Your kind compliments regarding our breakfast, the cleanliness of the resort, the beautiful surroundings, and the attentive service from our Heartists are truly appreciated and will be shared with the entire team. We also value your comment regarding our staffing, and we will certainly review this as we continue to improve our guest experience. Thank you once again for your thoughtful recommendation. We look forward to welcoming you, your loved ones, and your furry family back to Mercure Rayong Lomtalay Villas & Resort for another memorable stay. Sincerely, Mercure Rayong Lomtalay Villas & Resort,

Customer review rating 0.5/5

Preechapon U. Families - Confirmed reviews ALL

Dear Khun Preechapon U., Thank you for taking the time to tell us about your experience at the Mercure Rayong Lomtalay Villas & Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Rayong Lomtalay Villas & Resort

Other web-users rate our hotel

  • 748 reviews 7.7/10 Location
  • 1,378 reviews 7.4/10 Room
  • 1,322 reviews 7.7/10 Service
  • 604 reviews 7.2/10 Cleanliness
  • 568 reviews 9.2/10 Vibe
  • 433 reviews 8.5/10 Breakfast
  • 210 reviews 5.9/10 Value

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