Fairmont Century Plaza Los Angeles at Beverly Hills 5 stars

Customer review rating (ALL Rating) 4.6/5 1,546 reviews

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Fairmont Century Plaza Los Angeles at Beverly Hills - Image 1
Fairmont Century Plaza Los Angeles at Beverly Hills - Image 2
Fairmont Century Plaza Los Angeles at Beverly Hills - Image 3
Fairmont Century Plaza Los Angeles at Beverly Hills - Image 4
2025 Avenue Of The Stars, 90067 LOS ANGELES, United States

Description

Hotel extras

  • Brand new spacious luxury rooms offering beautiful views from the city

  • Luxurious suites with separate seating area, balcony and sofa beds.

  • Award-winning spa for relaxing wellness and expert treatments

  • Renowned restaurant serving French cuisine with a Southern California take.

  • State-of-the-art fitness and wellness facilities designed to heal the body, mind, and spirit.

Our accommodation(s)

Hotel location

Fairmont Century Plaza Los Angeles at Beverly Hills

2025 Avenue Of The Stars
90067 LOS ANGELES
United States

GPS:34.05746, -118.41595

Telephone
Fax +1 310-424-3034

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Lumière

Overseen by Executive Chef Ramon Bojorquez, the modern French brasserie features refined cuisine that is locally sourced and made with seasonal ingredients which combine French technique with California style.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,546 reviews

Customer review rating 5.0/5

Jeffrey B. Solo - Confirmed reviews ALL

I have stayed in probably 20 Fairmonts, and this was among the nicest. Modern, classy, very "L.A.", great location, friendly staff, a real treat.

Dear Jeffrey B., Thank you for your kind words regarding your recent stay at Fairmont Century Plaza Los Angeles. We are delighted to hear that you found our hotel to be modern and classy, and that our location and staff contributed to your enjoyable experience. Best regards, Bo Hannum Guest Services Manager

Customer review rating 4.0/5

Isabel K. Business - Confirmed reviews ALL

The Fairmont is a great hotel--still feels new and is well-maintained. It's also well-located. The two negative feedback points I have is that wifi didn't work in my room and there were issues with the phone as well. Overall, good experience though.

Dear Isabel K., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed our location and the overall experience. However, we regret any inconvenience caused by the issues with the wifi and phone in your room. Your comments are valued as they assist us in enhancing our services. Bo Hannum Guest Services Manager

Customer review rating 4.0/5

Mindy C. Business - Confirmed reviews ALL

The room was very comfortable, and I loved that there was a balcony. The hotel was beautifully decorated for the holidays, and the bar staff was amazing. Mark was awesome. I also appreciated the cleanliness of the entire hotel.

Dear Mindy C., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the comfort of your room and appreciated the holiday decorations. Your compliments about our bar staff, especially Mark, and the cleanliness of our hotel are truly valued. Best regards, Bo Hannum Guest Services Manager

Customer review rating 2.0/5

Gina D. V. Business - Confirmed reviews ALL

The staff was friendly and efficient but the rooms were not in good shape. I checked the rooms of my colleagues, so this does not pertain just to my room. The sheets did not smell good - I'm not sure if they were not changed or just not fully clean. The minibar was empty (dry goods) and the minibar (drinks) was not complete. I called to enquire and was told "oh, don't worry, you won't be charged for anything." My worry was wanting a snack, and not getting an answer as to why minibar was non-existent (I asked multiple times). Luckily the restaurant on premise was fantastic which was the only five start leaning experience I had. Room service was so strange - they would come by the room before 8AM and slide a note under the door that since my privacy light was on they passed me by - "call if you want service" - which I did but it never came. Before 8AM for room cleaning? I'm so confused. I stay in five star hotels on the regular and this was just a disappointment. I'm generally not in Fairmonts but my conference was in the hotel and I will say it was overall convenient.

Dear Gina D. V., Thank you for sharing your experience at Fairmont Century Plaza Los Angeles. I appreciate your kind words regarding our staff's friendliness and efficiency, as well as your positive remarks about the restaurant. However, I regret that your visit did not meet your expectations in several areas. I sincerely apologize for the condition of your room and the issues you experienced with the linens and minibar. Cleanliness and attention to detail are paramount to us, and I will ensure that your feedback is shared with our housekeeping team for review. Regarding the minibar, I understand your frustration and will clarify our policies to our staff to ensure clearer communication in the future. Additionally, I acknowledge your concerns about the timing of room service and the confusion it caused. We strive to provide a seamless experience for our guests, and I will address this with our team to improve our approach. Thank you again for your feedback, and I hope for the opportunity to welcome you back in the future. Best regards, Bo Hannum Guest Services Manager

Customer review rating 5.0/5

James H. Business - Confirmed reviews ALL

Used fitness center and spa with excellent experience

Dear James H., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you found our location convenient and enjoyed the fitness center and spa facilities. Your satisfaction is our priority, and we look forward to welcoming you back. Bo Hannum Guest Services Manager

Other web-users rate our hotel

  • 312 reviews 9.2/10 Location
  • 534 reviews 7.8/10 Room
  • 752 reviews 8.3/10 Service
  • 18 reviews 4.9/10 WiFi
  • 256 reviews 8.4/10 Amenities
  • 224 reviews 9/10 Vibe
  • 172 reviews 7.9/10 Cleanliness
  • 74 reviews 9.3/10 Wellness Area

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