Sofitel Los Angeles at Beverly Hills Hotel 4 stars

Very friendly, professional and courteous staff only made our stay even better. The hotel was very clean, modern and comfortable as was our room.

From the moment we pulled up to the hotel we were treated like celebrities. The gentlemen opened our doors, helped with luggage, and welcomed us into the hotel. We got an early flight and knew check in was hours away, but they were able to get us a room right away…which helped out so much. The customer service here is top notch, the beds are extremely comfortable, I loved the shower, we had a keurig coffee machine with lots of choices of tea/coffee. I really enjoyed my stay here. Will definitely be back next time to enjoy the pool!

All good. I will be back soon

Clean and friendly employees

Everything went well but we did get a fee when we checked out for something that I wasn't aware of. I thought we were given the final cost. Also bummed that there breakfast wasn't open and only had a little cafe. Also the morning coffee is usually free but not this time. Knowing all of this beforehand, I wouldn't have paid the price I did to stay there. I actually love this hotel and go to it because of the whole experience which I did not receive this trip. I understand it's covid but then again it should have reflected the lack of these things with pricing

Have stayed many times at this hotel. Very good service and clean, attractive rooms in a great location. However….please be aware of what I was told is a regular event called “Kiss and Grind” that takes over the club on Saturday nights. Apparently a hip-hop type of evening judging by the crowd and overall scene both in and out of the hotel. Lots of non-guests in various stages of full -blown party mode hanging around the lobby, with some trying to hitch a ride on the key activated elevator when you get in. (I had first hand experience ). Hotel security needs to be far more visible and active for these events, especially at the elevator access. I will make sure this event doesn’t overlap with my next visit. Fortunately it breaks up early ( around 10) so the party for the most part moves on to another locale.

Hotel is in a great location. Close to everything. However, no activities at the hotel alone. Pool area was empty. Restaurant was closed. Bar area was only open during 12-6pm. If I wanted a “just a room”, I would of stayed at a cheaper hotel. I chose this hotel because of the amenities it offered online. I will not be choosing this hotel in the future. I don’t understand why the bar isn’t open for guest at night like a typical hotel.

From the moment that I checked in I knew that I had made the right choice for my birthday weekend! My room was tastefully decorated, spacious, clean and so comfortable. The lounge downstairs did not disappoint and the staff at the hotel are second to none.

The room was great, and the location was central to everything we needed to do. We enjoyed it so much, we extended our stay for one more day!

They were very attentive, super friendly, they made my stay super comfortable and I love it.

Given the Covid situation, we declined housekeeping service, but all of the emplyees we interacted with were delightful.

Friendly staff, always there when you need them. The atmosphere of the hotel is cool and it’s clean. Good location too. Things to improve: smart TVs in the room would have been better to stream. Also, the mattress size was not cut out to the same size of the bed so it could have been more comfortable.

I needed a place to stay on short notice late at night and your staff were very accommodating and kind. I really appreciated it,