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Sofitel Los Angeles at Beverly Hills Hotel 4 stars

Customer review rating 4.5/5 9,625 reviews

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Sofitel Los Angeles at Beverly Hills
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+ 26 Services

Hotel extras

  • Discover the profusion of boutiques and haute couture along Rodeo Drive and Melrose Avenue.

  • Pamper yourself with So SPA's environmentally inspired body and beauty treatments

  • Relax in a sumptuous SoBed as you take in the balcony view of the iconic Hollywood Hills.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Other sports activities
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 26 Meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Sofitel Los Angeles at Beverly Hills

8555 Beverly Blvd.
90048 Los Angeles, California
90048 los angeles
united states

Tel: +1310 278 5444

Fax: (+1)310 657 2816

Check-in from 15h00

Check out up to 12h00

  • RTD :  305 BEVERLY BLVD

  • By plane

    BURBANK INT'L At 19.31km / 12 miles

  • By plane

    LOS ANGELES INTL At 16.9km / 10.5 miles

  • By train

    RAILWAY UNION STATION/ AMTRAK At 14.48km / 9 miles

GPS :34.076123, -118.377845

Our accommodation(s)

Sofitel's Los Angeles luxury hotel rooms feature state-of-the-art technology - including high-definition TV and WiFi Internet. Our Beverly Hills luxury hotel also boasts spacious work desks, glass-enclosed rainfall showers, and French bath amenities. In your room or suite, abundant daylight and a soft color palette - combined with minimalist design - transport you to a tranquil villa in Provence.

SUPERIOR ROOM, 1 King Bed

  • Max. number of persons: 2
  • Area: From 35 m² / 377 sq ft
  • Views: Hills view, City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

LUXURY ROOM, 1 King Bed, Beverly Boulevard View

  • Max. number of persons: 2
  • Area: From 35 m² / 377 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

LUXURY ROOM, 1 King Bed, Hollywood Hills View

  • Max. number of persons: 2
  • Area: From 35 m² / 377 sq ft
  • Views: Hills view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 Double Beds, Beverly Boulevard View

  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

LUXURY PATIO ROOM, 1 King Bed, Patio Space with Seating Area

  • Max. number of persons: 2
  • Area: From 30 m² / 323 sq ft
  • Views: Patio, City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

1 King Bed Accessible

Accessible room
  • Max. number of persons: 2
  • Area: From 35 m² / 377 sq ft
  • Views: Hills view, City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

ESTEREL

Type of cuisine: Cafe

Estérel, named after the mountains in southeast France, our breakfast restaurant is set in a chic and stylish ambiance. Experience our breakfast table buffet offering a wide selection of fresh farm-to-table products and made-to-order meals.

RIVIERA 31

Riviera 31 sophisticated cocktail lounge welcomes our guests in a cozy and sensual baroque vibe! From our legendary Jazz Eclectic Nights to the best DJs in town, enjoy amazing live performances and creative mixology cocktails in our decadent decor!

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 26

  • Maximum size: 355 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Sofitel Los Angeles at Beverly Hills

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

9,625 reviews

Great location, great customer service!

Customer review rating 5.0/5

Miriam Families - 08/06/2021 Confirmed reviews ALL

I was visiting because I had a relative at the hospital. When I entered the hotel I was made to feel like it was my home. All people working there were great. Matthew was wonderful in helping me find my way to the hospital and other things. Thank you!

Dear Miriam H., Thank you for taking the time to share your comments concerning your stay in our hotel Sofitel Los Angeles at Beverly Hills. I would also like to thank you for complimenting our hotel and staff, and for acknowledging our service with these great scores! It is always a rewarding and very joyful moment for our team members to read about our guest satisfaction. Matthew is very proud! Please share your comments online and mention what you loved about our great location and great customer service on Trip Advisor or Google! Your public feedback will mean a world to Matthew and to our entire team and will make our future guests benefit from your positive experience! We are looking forward to welcoming you back to Sofitel Los Angeles At Beverly Hills very soon. Best regards, Cecile Sandral-Lasbordes Sofitel Quality and Guest Experience Manager

Run Down Hotel

Customer review rating 3.5/5

Mike Couples - 08/06/2021 Confirmed reviews ALL

Staff very nice and accommodating!! Great coffee shop in lobby!! Bar outside fun and good service. Hotel is rundown, uncomfortable beds. Cleaning staff weak left used coffee cups in room. Didn’t change bars of soap in shower or bathroom. Didn’t replace coffee for Keurig.

Dear Michael K., Thank you for taking the time to share your comments concerning your stay at the Sofitel Los Angeles At Beverly Hills. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies on the fact that your stay did not match your expectations. Please rest assured that we have taken the appropriate measures to address the problem of cleanliness with our Housekeeping Manager in order to address the problems with our housekeeping team and prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Please feel free to contact me directly when your travel arrangements are definite so that i can take care of your reservation and personally oversee your stay. Best regards, Cecile Sandral Sofitel Quality and Guest Experience Manager
Customer review rating 4.0/5

Anonymous Couples - 06/06/2021 Confirmed reviews ALL

All staff was very friendly and helpful. Given the situation with Covid 19, we were unable to take advantage of restaurants, etc. which was completely understandable. Our stay was based on the proximity to Cedars Sinai Hospital as our son is a patient there. We appreciated receiving a special rate for Cedars Sinai.

Dear Robin P., Thank you for taking the time to share your comments concerning your stay at the Sofitel Los Angeles At Beverly Hills. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. Thank you for complimenting our hotel and staff! We are very glad to know that you enjoyed your stay with us. We do apologize nonetheless for the fact that our restaurant was closed at the time of your stay. I am pleased to let you know that it has now reopened. We hope your son is doing ok. Don't hesitate to reach out back to us if there is anything we can do for a next visit. Best regards, Cecile Sandral Sofitel Quality and Guest Experience Manager
Customer review rating 0.5/5

Jo Business - 05/06/2021 Confirmed reviews ALL

The bed was Horrible- The hotel needs a new solid bed. the cushion is bad.

Well located.

Customer review rating 3.0/5

Anonymous Business - 05/06/2021 Confirmed reviews ALL

The hotel is not as represented in the website. The rooms are run down and worse for wear.

Dear Trever L., Thank you for taking the time to share your comments concerning your stay at the Sofitel Los Angeles At Beverly Hills. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies on the fact that your stay did not match your expectations. I would nonetheless greatly appreciate it if you would be willing to provide further information about what happened during your stay as this will help me better understand what happened in order to anticipate any future occurrences. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Please feel free to contact me directly when your travel arrangements are definite so that i can take care of your reservation and personally oversee your stay. Best regards, Cecile Sandral Sofitel Quality and Guest Experience Manager

Clean room

Customer review rating 3.5/5

T. M. Couples - 05/06/2021 Confirmed reviews ALL

Likes- Clean hotel and room, food to purchase in room, decor nice Dislikes - No valet. No clear signs posted for exit. Rooms had no usb socket, bed had no top sheet just a then Duvet, super bad lighting in restroom.

Dear Trevia M., Thank you for taking the time to share your comments concerning your stay at the Sofitel Los Angeles At Beverly Hills. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. Thank you for complimenting our hotel and staff! We are very glad to know that you overall enjoyed your stay with us. I have nonetheless shared your feedback regarding the signs for our valet with our management team so that they can change them and avoid any future occurrence of that kind. Regarding our Bed Experience, Sofitel offers a specific type of bedding which is French style and doesn't have top sheets, only the duvet/comforter that gives the feeling that you diving into clouds. The duvet replaces the sheets and is therefore cleaned after each stay. This bed is a branded bed and you'll find it in all our Sofitel in the world. Nonetheless we can take note of your preferences for your next stay! We are looking forward to welcoming you back to Sofitel Los Angeles At Beverly Hills very soon. Best regards, Cecile Sandral Sofitel Quality and Guest Experience Manager

Good location. Wonderful hotel

Customer review rating 3.5/5

Steve B. Families - 03/06/2021 Confirmed reviews ALL

I realize Covid has changed a lot of things. No decaf coffee in the morning within you lobby shop? Room made up every other day? Had to call for new towels twice. I know this is Covid related but I am being upfront.

Dear Joan B., Thank you for taking the time to share your comments concerning your stay at the Sofitel Los Angeles At Beverly Hills. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies on the fact that your stay did not match your expectations. Please rest assured that we have taken the appropriate measures to address the problem of the absence of decaff coffee in the morning with our Restaurant Manager in order to add some on the menu and prevent any future occurrence. As far as our service is concerned, we have indeed be forced to do some changes to the way we operate considering the impacts of the pandemic and all the travel restrictions that went with it, both on a revenue and staffing level. We won't hide that it has not be easy, although we know that all hotels, and the entire travel industry really, are going through the same thing. But with the reopening of California, we are hopeful that things will get better soon and that we will be able to re-operate like we used to! Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Best regards, Cecile Sandral Sofitel Quality and Guest Experience Manager

It a beautiful place

Customer review rating 5.0/5

Rachel D. Couples - 02/06/2021 Confirmed reviews ALL

I was a pleasure been there

Dear Rachel D., Thank you for taking the time to share your comments concerning your stay in our hotel Sofitel Los Angeles at Beverly Hills. I would also like to thank you for complimenting our hotel and staff, and for acknowledging our service with these great scores! It is always a rewarding and very joyful moment for our team members to read about our guest satisfaction. Please share your comments online and mention what you loved about your stay with us on Trip Advisor or Google! Your public feedback will mean a world to us and will make our future guests benefit from your positive experience! We are looking forward to welcoming you back to Sofitel Los Angeles At Beverly Hills very soon. Best regards, Cecile Sandral-Lasbordes Sofitel Quality and Guest Experience Manager

Great EVERYTHING!!

Customer review rating 5.0/5

Justin H. Couples - 02/06/2021 Confirmed reviews ALL

I loved every minute of it an so did my wife. Great location, beautiful rooms, great views. Overall 10/10

Dear Justin Fitzgerald H., Thank you for taking the time to share your comments concerning your stay in our hotel Sofitel Los Angeles at Beverly Hills. I would also like to thank you for complimenting our hotel and staff, and for acknowledging our service with these great scores! It is always a rewarding and very joyful moment for our team members to read about our guest satisfaction. Please share your comments online and mention what you loved about our ideal location and our beautiful amenities on Trip Advisor or Google! Your public feedback will mean a world to us and will make our future guests benefit from your positive experience! We are looking forward to welcoming you back to Sofitel Los Angeles At Beverly Hills very soon. Best regards, Cecile Sandral-Lasbordes Sofitel Quality and Guest Experience Manager

Helpful and understanding staff.

Customer review rating 5.0/5

Elizabeth Couples - 01/06/2021 Confirmed reviews ALL

My husband was hospitalized at Cedar Sinai Hospital and the close proximity to the hospital, the room’s comfort, especially the bed and large shower, and the understanding staff were all remarkable. Also, the hospital rate provide us was also appreciated.

Dear Elizabeth H., Thank you for taking the time to share your comments concerning your stay in our hotel Sofitel Los Angeles at Beverly Hills. I would also like to thank you for complimenting our hotel and staff, and for acknowledging our service with these great scores! It is always a rewarding and very joyful moment for our team members to read about our guest satisfaction. Please share your comments online and mention what you loved about your visit on Trip Advisor or Google! Your public feedback will mean a world to us and will make our future guests benefit from your positive experience! We hope your husband's procedure went well and we are wishing him a great recovery. Best regards, Cecile Sandral-Lasbordes Sofitel Quality and Guest Experience Manager

Well located !

Customer review rating 5.0/5

Maricela D. Couples - 01/06/2021 Confirmed reviews ALL

Clean easy check in and out

Dear Maricela D., Thank you for taking the time to share your comments concerning your stay in our hotel Sofitel Los Angeles at Beverly Hills. I would also like to thank you for complimenting our hotel and staff, and for acknowledging our service with these great scores! It is always a rewarding and very joyful moment for our team members to read about our guest satisfaction. Please share your comments online and mention what you loved about your smooth visit on Trip Advisor or Google! Your public feedback will mean a world to us and will make our future guests benefit from your positive experience! We are looking forward to welcoming you back to Sofitel Los Angeles At Beverly Hills very soon. Best regards, Cecile Sandral-Lasbordes Sofitel Quality and Guest Experience Manager

Location.

Customer review rating 4.5/5

M. G. Solo - 31/05/2021 Confirmed reviews ALL

Beautiful hotel

Dear Mimi G., Thank you for taking the time to share your comments concerning your stay in our hotel Sofitel Los Angeles at Beverly Hills. I would also like to thank you for complimenting our hotel and staff, and for acknowledging our service with these great scores! It is always a rewarding and very joyful moment for our team members to read about our guest satisfaction. Please share your comments online and mention what you loved about our ideal location and beautiful amenities on Trip Advisor or Google! Your public feedback will mean a world to us and will make our future guests benefit from your positive experience! We are looking forward to welcoming you back to Sofitel Los Angeles At Beverly Hills very soon. Best regards, Cecile Sandral-Lasbordes Sofitel Quality and Guest Experience Manager

Forget about parking..., no valet yet

Customer review rating 1.5/5

Rob Couples - 30/05/2021 Confirmed reviews ALL

Folks - this is Los Angeles, right? The land of personal vehicles.... I never had so much trouble parking (self) no valet, due to COVID (OK). Two codes to enter the garage, one for the outer door and one for the exit, printed on a letter with 10000 words of useless nonsense but one of the codes. It would have been nice to load our substantial luggage without two cars behind beeping at us needlessly, however, there was insufficient space. Was literally invited to "drink at our bar" five times - but there was no one at the front desk when I departed at 710 AM... I think that the Sofitel LA / Bevely Hills will not last long. BTW - we stayed in 15 other national properties and competitors and this was by far the worst a mong them.

Customer review rating 5.0/5

Abdulrahman A. Business - 30/05/2021 Confirmed reviews ALL

Thank you so much for everything. You guys were very welcoming and kind. A special thing to Deborah and she was very helpful with us. She tried to make everything smoothly for us.

Dear a. ad, Thank you for taking the time to share your comments concerning your stay in our hotel Sofitel Los Angeles at Beverly Hills. I would also like to thank you for complimenting our hotel and staff, and for acknowledging our service with these great scores! It is always a rewarding and very joyful moment for our team members to read about our guest satisfaction. Please share your comments online and mention what you loved about our amazing team and especially Debra on Trip Advisor or Google! Your public feedback will mean a world to her and our entire team and will make our future guests benefit from your positive experience! We are looking forward to welcoming you back to Sofitel Los Angeles At Beverly Hills very soon. Best regards, Cecile Sandral-Lasbordes Sofitel Quality and Guest Experience Manager

Excellent staff

Customer review rating 5.0/5

S. M. Business - 28/05/2021 Confirmed reviews ALL

The entire staff at Sofitel was really helpful and kind. My stay was extremely pleasant. My only complaint is that the ventilation system sometimes brought a foul smell into the room. Overall though I felt safe and satisfied.

Dear M. S., Thank you for taking the time to share your comments concerning your stay in our hotel Sofitel Los Angeles at Beverly Hills. I would also like to thank you for complimenting our hotel and staff, and for acknowledging our service with these great scores! It is always a rewarding and very joyful moment for our team members to read about our guest satisfaction. Please share your comments online and mention what you loved about our amazing team on Trip Advisor or Google! Your public feedback will mean a world to us and will make our future guests benefit from your positive experience! We are nonetheless currently investigating the smell issue you experienced to make sure this doesn't happen again. We are looking forward to welcoming you back to Sofitel Los Angeles At Beverly Hills very soon. Best regards, Cecile Sandral-Lasbordes Sofitel Quality and Guest Experience Manager

Nicely appointed and friendly

Customer review rating 4.0/5

Annette Families - 27/05/2021 Confirmed reviews ALL

The staff was very accommodating and friendly. The room was comfortable and stylish.

Dear Annette B., Thank you for taking the time to share your comments concerning your stay at the Sofitel Los Angeles At Beverly Hills. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that although you did not cite any problems during your stay, you rated your overall experience with a "80" instead of a ‘90’ or ’100". I would greatly appreciate it if you would be willing to email me to clarify whether or not this was intentional so that we may further discuss any outstanding issues if necessary. What did we miss to make your stay Magnifique? Our relationship with our guests is of utmost importance to us. We are looking forward to welcoming you back to Sofitel Los Angeles At Beverly Hills very soon. Best regards, Cecile Sandral Sofitel Quality and Guest Experience Manager

Still our favorite

Customer review rating 4.5/5

Brian N. Couples - 27/05/2021 Confirmed reviews ALL

It was great to be back and to see the old staff returning. We were welcomed like old friends. We were made aware of the limited servies and were pleasantly surprised to have food/bev and bar service added during our stay. Now if they could only find the chairs that disappear from our room.

Dear Brian N., Thank you for your loyalty towards our hotel and brand taking the time to share your comments concerning your stay in our hotel Sofitel Los Angeles at Beverly Hills. We were so happy to welcome you back! I would also like to thank you for complimenting our hotel and staff, and for acknowledging our service with these great scores! It is always a rewarding and very joyful moment for our team members to read about our guest satisfaction. Please share your comments online and mention what you loved about your visit on Trip Advisor or Google! Your public feedback will mean a world to us and will make our future guests benefit from your positive experience! We are looking forward to welcoming you back to Sofitel Los Angeles At Beverly Hills very soon. Best regards, Cecile Sandral-Lasbordes Sofitel Quality and Guest Experience Manager

Front desk was incredibly accomodating

Customer review rating 5.0/5

Mike B. Couples - 26/05/2021 Confirmed reviews ALL

Upgraded to a one room suite because my fiancee needed to relax in a tub, what a place, what service, what a view/vibe...

Dear Michael H., Thank you for taking the time to share your comments concerning your stay in our hotel Sofitel Los Angeles at Beverly Hills. I would also like to thank you for complimenting our hotel and staff, and for acknowledging our service with these great scores! It is always a rewarding and very joyful moment for our team members to read about our guest satisfaction. Please share your comments online and mention what you loved about our great service and beautiful rooms on Trip Advisor or Google! Your public feedback will mean a world to us and will make our future guests benefit from your positive experience! We are looking forward to welcoming you back to Sofitel Los Angeles At Beverly Hills very soon. Best regards, Cecile Sandral-Lasbordes Sofitel Quality and Guest Experience Manager

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