Sofitel Los Angeles at Beverly Hills 4 stars

Good location and super friendly staff. The rooms were well appointed and the fitness centre was exceptional

This was our second time staying. The staff is friendly and helpful. The rooms luxurious. We decided to eat in so we could enjoy the room to the full. Room service was amazing. When the opportunity is there we will always choose Sofitel.

My wife was having surgery @ Cedars Sinai & Ms. Emily Halverson was quite accommodating and helpful. When we first arrived, the person at the front desk was ignoring our presence, Emily recognized this after initialing greeting us and took care of our check in. Throughout our stay Emily was always inquiring as to what needs we might have, especially with my wife's surgery, I have stayed at numerous hotels in the U.S. and abroad, she ranks way up up there, you have a keeper. Perhaps you can use her as a model to show and train your other front desk personnel, a few lack personality traits that should be a standard for that job position, too arrogant & disconnected with the public, remember, they are the first impression you get of the hotel

Great staff. Very friendly. Very much appreciated the room upgrade.

We stayed for 4 nights on our trip to LA. It was great experience from start till end. Check-in/out, Valet, Restaurants, room, everything was A+. Location is great as there are plenty of attractions near by at walking distance.