Sofitel Los Angeles at Beverly Hills 4 stars

Customer review rating (ALL Rating) 4.4/5 2,712 reviews

Sofitel Los Angeles at Beverly Hills - Image 1
Sofitel Los Angeles at Beverly Hills - Image 2
Sofitel Los Angeles at Beverly Hills - Image 3
Sofitel Los Angeles at Beverly Hills - Image 4

Description

Hotel extras

  • Luxury shopping steps away on Melrose Avenue and close to the iconic Rodeo Drive.

  • Make the most of the L.A. endless summer weather on our pool deck!

  • Relax in a sumptuous MyBed as you take in the balcony view of the iconic Hollywood Hills.

  • Green Key certified, awarded by Condé Nast Traveler & Tripadvisor as one of L.A.’s top hotels.

  • Pets welcome at no charge, V.I.Pet in-room amenity

Our accommodation(s)

Book this hotel
Room 1

2 Full Length Windows, Rainshower, Sofitel MyBed, Desk area, Balmain Paris Bath Amenities, Plush Bathrobes and Slippers, Turndown Service, Nespresso Machine, Premium Mini-Bar, 49in HDTV, BOSE Sound System, Safe.

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Queen size bed(s) x1

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Ice Machine
  • Mini Bar

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • 30 m² / 322 sq ft
  • Bedding 1 x Queen size bed(s) and 1 x Queen size bed(s)

Hollywood Hills View, 1 King Size SOFITEL BEDTM, Rain Shower, Balmain Bath and Shower Amenities, 49 HDTV, BOSE Wave Radio iPod dock, Wi-Fi, Coffee & Tea Machine, In-Room Safe. Located on upper floors. Size and configuration may vary.

  • Views:

    Hills view

Max. number of persons
2
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Ice Machine
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Beverly Boulevard view, 1 king size SOFITEL BED Rain shower, Balmain Paris Bath Amenities, 49 inch HDTV, BOSE Wave radio ipod dock, Wi-Fi, Coffee and Tea machine, In-room Safe. Located on upper floors. Size and configuration may vary.

  • Views:

    City View

Max. number of persons
2
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Ice Machine
  • Mini Bar

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

375-425 SQFT, 35-40 SQM, Beverly Boulevard View, Patio or Balcony with seating area, 1 King Size SOFITEL BED, Rain Shower, Balmain Bath and Shower Amenities, 49 inch HDTV, BOSE Wave Radio with iPod dock, Wi-Fi, Coffee and Tea Machine, In-Room Safe.

  • Views:

    City View or Patio

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Ice Machine
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Accessible Room - 375 Sq. Ft., 1 King size SoBed, 32 inch HDTV, Bose Wave Radio, Wi-Fi, in-room safe. Rooms vary and may include grab bars, doorbell, raised sink, roll in shower, light signalers, call for availability.

  • Views:

    City View or Hills view

Max. number of persons
2
Area
From 35 m² / 376 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Ice Machine
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

BEVERLY SUITE, 1 King Bed, Beverly Boulevard View

650 SQFT - 60 SQM, Beverly Boulevard view, Separate Living and Bedroom Areas, 1 King Size SOFITEL BED, Sofa Bed, Rain Shower and Tub, Balmain Bath and Shower Amenities, 55 inch HDTV, BOSE Wave Radio with iPod dock, Wi-Fi, Coffee Tea Machine, In-Room Safe.

  • Views:

    City View

Max. number of persons
3
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Ice Machine
  • Mini Bar

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Presidential Suite, 1 king, foyer, living room, desk area, balcony with fireplace, Hills view

950 Sq. Ft., Penthouse level, Hollywood Hills view, King SoBed, Separate living and bedroom areas, Balcony, Glass enclosed shower and Soaking tub, Two 42 inch HDTVs, BOSE surround sound system, WiFi and Wired Internet, Balmain Bath and Shower Amenities

  • Views:

    Hills view

Max. number of persons
4
Area
From 88 m² / 947 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Ice Machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Sofitel Los Angeles at Beverly Hills

8555 Beverly Blvd., 90048 Los Angeles, California
90048 Los Angeles
United States

GPS:34.076123, -118.377845

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 295 rooms
  • 8 rooms for people with reduced mobility
  • 49 family rooms
  • 10 connecting rooms
  • 10 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services
  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Pressing Additional charge
  • Dry cleaning / Ironing Additional charge

Entertainment

  • Piano

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Limousine

  • Limousine Additional charge

Currency exchange

  • Currency exchange

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte

Business

14 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Bottle Warmer

Well-being

Outdoor Heated Pool

  • Outside
  • On site

Sofitel Fitness

  • On site

Sports and leisure

Bodybuilding equipment/Gym

  • On site

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 130 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.9 m / 6.234 ft
  • Parking pricing: 81.17 € 90 USD Per day

  • Parking for a month
  • Parking for a week

Services & equipment

  • Valet parking
  • TESLA recharging units

Vehicles

  • Motorcycle places
  • Bus parking

Security

  • Parking with security service
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Accessible parking

Esterel

Our restaurant Esterel is open daily from 6:30 am to 12 pm with delicious a la carte breakfast options, and open for dinner from 5 pm to 11 pm. Our in-room dining service is available daily from 6:30 am to 12 pm and from 5 pm to 11 pm.

Capacity
80
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Our restaurant Esterel is open daily from 6:30 am to 12 pm with delicious a la carte breakfast options, and open for dinner from 5 pm to 11 pm. Our in-room dining service is available daily from 6:30 am to 12 pm and from 5 pm to 11 pm.

Riviera 31 blends French Riviera glamour with Beverly Hills' vibrant spirit. Enjoy crafted cocktails, delicious bar bites and unforgettable live performances. The place to be and to be seen, where the unexpected happens.

Settle into a chaise longue by the heated outdoor pool and bask in the California sunshine. A tranquil respite from LA's bustling boulevards, this newly renovated oasis offers sumptuous sun beds, cabanas-style lounges and city views from the upper deck.

Our Sofitel Fitness is the largest hotel fitness center of its kind in L.A., with everything one needs in order to keep in shape. Included are state-of-the-art cardio machines, strength training stations, weights, steam rooms and an outdoor heated pool.

Vendôme Clinique & Spa welcomes you in the heart of Beverly Hills. Enjoy the masterful blends of French art de vivre refinement and modernity married with Los Angeles' sophisticated luxury and health-conscious lifestyle.

Sofitel Los Angeles at Beverly Hills is the perfect place to plan the day of your dreams with a hint of Hollywood glamour and French flair. Set the stage for happily ever after with inspiring views on our helipad and the perfect wedding reception.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,712 reviews

Customer review rating 4.0/5

Hilary E. M. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Daniel W. R. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Gil M. P. Couples - Confirmed reviews ALL

Customer review rating 2.0/5

Doreen C. Couples - Confirmed reviews ALL

Customer review rating 3.0/5

Lynda C. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Daniel W. R. Couples - Confirmed reviews ALL

I sent an email earlier about a custom pillow we left accidentallly in the room. we will be at Cedars next week, Wednesday i think, i would like to stop by front desk and pick up but NO ONE has returned my email! Please advise.

Customer review rating 4.5/5

Gil M. P. Couples - Confirmed reviews ALL

The hotel location was very central for the events & places I had to visit. The hotel felt like home!

Customer review rating 2.0/5

Doreen C. Couples - Confirmed reviews ALL

Really undesirable charge for parking! So many hidden fees after checking out for a tiny room. Never recommend this French disappointment.

Customer review rating 3.0/5

Lynda C. Business - Confirmed reviews ALL

The bartenders were rude. In my opinion, they acted like we should feel lucky that they were serving us.

Customer review rating 3.5/5

Jonathon J. Families - Confirmed reviews ALL

stayed 2 night with Family

Customer review rating 4.5/5

Andrew B. Families - Confirmed reviews ALL

Great location, excellent staff, restaurant very good for breakfast. Only issue is the hotel could do with a refresh.

Customer review rating 4.5/5

Kiyana K. Solo - Confirmed reviews ALL

The pre-visit follow up communication about personal preferences was nice. The location across from the Beverly Center made for straightforward transit from the airport. During check in and throughout my stay, the staff was incredibly friendly and helpful. The rooms were a little more dated than I would have expected, and the plumbing is such that neighboring guests' showers can be heard clearly. However, the lobby/pool/public areas were all beautiful. I also appreciated the upgrade to a room with a view and the small welcome gift. The option to store baggage following check-out was a lifesaver, as I had a late flight out.

Customer review rating 2.5/5

Samantha J. Couples - Confirmed reviews ALL

The hotel and staff were lovely. We were promptly greeted at the valet and whenever we called for our car I don’t think we waited even 10 minutes. Front desk was great, and the interactions with all staff members was wonderful. If I had the option to separate rating my full experience from my interactions with the staff, they would receive 10/10. However, I unfortunately have a feather allergy. The allergy bedding provided at this Sofitel was mind blowingly horrible. The pillows are a weird size, square, not meant for a queen or king bed, and they were one of the most uncomfortable pillows I have ever had the displeasure to experience. I have stayed in hotels across the country, in fact, this was the last leg of a two week road trip down the PCH, and the pillows at this hotel were so bad to inspire this review. In addition, the bedding provided was one knitted blanket; the kind you put over your feet when you get a chill. We called down and asked for additional allergen friendly bedding, thinking maybe housekeeping had forgotten a quilt or duvet, but no, we received one more knitted blanket. I have never gone to a hotel and received essentially nothing to sleep with due to my allergy, including the three other Sofitel properties that we have stayed in. I was, and continue to be appalled that this is the bedding that is acceptable for Sofitel. To sum up, the hotel is gorgeous, the food at the restaurant was great, the staff was awesome. They also have the worst bedding I have ever experienced outside of a basement couch. I don’t think I could bring myself to stay again.

Customer review rating 2.0/5

Olney A. Couples - Confirmed reviews ALL

Staff is nice. Hotel lobby is nice. Rooms are to tiny and way too expensive to stay there.

Customer review rating 5.0/5

Gary R. Families - Confirmed reviews ALL

Great location. Beautiful in all respects. Customer service is emphasized.

Customer review rating 4.5/5

Jennifer C. Couples - Confirmed reviews ALL

The Sofitel is a five star experience throughout. The facilities are lovely, the staff are kind, friendly and helpful. I really enjoyed my stay.

Customer review rating 5.0/5

Zanel R. Business - Confirmed reviews ALL

Staff are so helpful and made the stay very pleasant.

Customer review rating 5.0/5

Jennifer N. O. Friends - Confirmed reviews ALL

The staff was wonderful

Customer review rating 4.5/5

Brian J. S. Business - Confirmed reviews ALL

Room was clean and modern. Great amenities. Front desk staff was helpful with great personality.

Customer review rating 5.0/5

Ainsley G. Solo - Confirmed reviews ALL

The hotel was in a great location, my room was lovely, and the service was fantastic! Will definitely consider returning.

Customer review rating 3.0/5

Dayle M. Solo - Confirmed reviews ALL

I couldn’t find the coffee maker. Finally I found it the closet, but I had to pull the heavy tray out to find an electric outlet to make the coffee. Then the shelf fell down in the closet. For a 70 year old lady, this was not acceptable…….

Customer review rating 1.5/5

Erica W. Families - Confirmed reviews ALL

I had high expectations for our stay at Sofitel Los Angeles at Beverly Hills, especially given the hotel’s reputation as a family friendly luxury property. Unfortunately, our experience fell well short of those expectations, particularly when it came to customer service, attention to detail, and accommodations for our three-month-old baby. We arrived at the hotel early to drop off our luggage and were informed that our room would be ready by 2:00 PM. However, we did not receive notification that our room was available till close to 2:45 PM. While I understand that early check-in cannot always be guaranteed, it was disappointing to be given a specific time that was not honored, especially while traveling with an infant. When we finally checked in, the front desk staff were polite but offered very little assistance or hospitality. We were simply handed our room key without directions to our room, an explanation of the hotel’s amenities, or any helpful information about our stay. For a hotel positioning itself as a luxury property, I expected a much more welcoming and attentive experience. What was particularly frustrating was the hotel’s failure to deliver on arrangements that had been confirmed well in advance of our arrival. Prior to our trip, I specifically contacted the hotel to request a crib, baby bathtub, and bottle sterilizer to accommodate our three-month-old. I received written confirmation from the hotel’s Director of Revenue Management that all three items would be provided, with the crib, baby bathtub, and bottle warmer/sterilizer prepared in our room before arrival. Despite these assurances, we entered our room to find only a Pack ’n Play. The other confirmed baby amenities were missing. We contacted the front desk to address the missing accommodations. A bottle warmer/ sterilizer were subsequently delivered, but the baby bathtub was never provided. While I appreciated that some items were eventually brought to the room, these arrangements should have been fulfilled before our arrival, as explicitly promised. As any parent traveling with an infant knows, coordinating travel requires significant planning. I made these arrangements ahead of time specifically to avoid having to transport additional baby equipment across the country. Receiving written confirmation gave me confidence that the hotel would be prepared for our arrival. Unfortunately, that confidence was misplaced. Even more troubling was the condition of the Pack ’n Play that had been provided. The bedding was not properly fitted or secured, creating an uneven and loose sleeping surface. When I placed my three-month-old baby down, the improperly positioned bedding caused him to sink into the surface. This was not simply an inconvenience or a matter of personal preference. It was a serious infant sleep safety concern. A safe infant sleeping environment requires a firm, flat surface with properly fitted bedding. Providing an improperly prepared sleeping space for a young infant reflects a concerning lack of attention to basic safety standards. As parents, we should not have to question whether the sleeping accommodations provided by a luxury family friendly hotel are safe for our baby. What makes this experience particularly disappointing is that these issues were entirely avoidable. We communicated our needs well in advance, received written confirmation from senior hotel management, and reasonably expected those arrangements to be honored. Instead, we encountered delayed room availability, an underwhelming check-in experience, missing accommodations that required us to contact the front desk, an infant bathtub that was never provided, and an improperly prepared sleeping space that raised serious safety concerns. Luxury hospitality is about more than attractive rooms and upscale branding. It is about anticipating guests’ needs, delivering on commitments, and providing a level of service that makes guests feel welcomed and cared for. Unfortunately, that was not our experience at Sofitel Los Angeles at Beverly Hills.

Customer review rating 5.0/5

Marybeth D. Couples - Confirmed reviews ALL

Everything and Everyone is fantastic! Enrique the Valet manager, Brandon the bar tender, and the whole staff are amazing. Its a 5 star hotel but its not stuffy! Very welcoming.

Customer review rating 5.0/5

Elsa Y. Business - Confirmed reviews ALL

Staff helpful when I arrive early to keep my bags in the storage. I have an early appointment at Cedars Sinai that’s very convenient location.

Other web-users rate our hotel

  • 1,079 reviews 8.9/10 Location
  • 1,552 reviews 6.8/10 Room
  • 2,143 reviews 9.2/10 Service
  • 11 reviews 3.3/10 WiFi
  • 796 reviews 7.6/10 Vibe
  • 485 reviews 7.2/10 Cleanliness
  • 372 reviews 3.5/10 Value
  • 170 reviews 7.1/10 Breakfast

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Los Angeles Hotels