Sofitel Los Angeles at Beverly Hills Hotel 4 stars

Really comfortable! Excellent breakfast and excellent service

The staff were always friendly and helpful.

The accommodations and staff are first class.I will return.

Room was comfortable and clean. Loved the bed. But the bathroom reeked of cigarettes. Someone clearly smoked in there. And the room was doused in cleaner to try to cover the smell, unsuccessfully.

The staff were excellent. My room was OK. The air conditioning did not seem to be working well as the room was hot. Also, the shower was very weird and hard to get in and out of. The shower head would only spray out of the shower so I had to aim it at the wall to prevent it from soaking the bathroom floor.

Extremely helpful and polite staff, clean hotel and room, gorgeous decor

I enjoyed my stay and the quality of rooms is good however we requested early check in and although I appreciate the hotel was full the night before, we were told that we would be called when a room was available, this did not happen and I ended up having to call to follow up and only then, at standard check in time were we able to come back to check in. Platinum member amenity was not issued and check in process was quite slow. I did appreciate the use of the spa to freshen up after a long flight though. It is a pity that twin bed room configuration is more expensive in general when booking and does not allow for an upgrade when you are a Platinum status member (unless one of you wants to sleep on a fold out sofa in a suite). Generally a satisfactory stay.

The hotel staff, room, and location were great. Hotel food prices were very high, and the neighborhood homeless were problems. I was very irritated with the smoking policy -- not even on the balcony? Really?

Mosquitos in room, did not eliminate, changed room 2nd day, spilled liquid on bed prior to my arrival, used coffee in my coffeemaker, 2 men accessed my room after a short knock before I could answer door said to fix safe..wth?? no shampoo in shower, part of room door fell off where you tap key to enter

Since this email was sent to me again, I figure to write a review; since my experience at this hotel coupled with the cost was not worth it. I live in Santa Barbara and I do fairly decent in life, not wealthy but able to travel a lot and experience many different hotel rooms. So; in Beverly Hills (I know there is a hype) but to charge $60 for a double bed (first time ever), bathroom was surely not kept up, plastics all over (killing our oceans), the room was “weak” I mean lol the way (minus the bedding -that we all enjoyed...nice a fluffy and comfy). There are things that can be done, to make this place a better option. But it will need work. It just has a rundown, too pricy vibe. Best of luck.

Stunning, Shannon at the front desk was amazing. Her hospitality was beyond what I was expecting.

My stay was medical related and being next to Cedars-Sinai Hospital where I was doing my tests was great. The hotel is pristine and everyone is extremely friendly and all services are excellent

I became sick and had the desk call a doctor, she came within two hours and basically helped me thru the next two days, the housekeeping, and room service team was gracious and brining me water and making sure I was ok kind of like having another family, thank you all I am in NY now feeling better

When I arrived Benjamin checked me in. He was charming and very accommodating. The hotel is clean and modern and fun and fancy and youngish. The location is pretty close to everything -a huge mall right across the street- cvs - cross two streets. I walked to “the grove/farmers market about a mile and a half and Melrose ave great restaurants also close (I ubered because I was alone and it was dark but it’s probably a half hour walk) and I did walk, a little further, to Rodeo Dr. but..... the surprise was the hotel bar/night club. Check the calendar for the entertainment, it’s worth it. And a thank you to Matthew the bartender for being so gracious with my God-daughter and I. When I arrived I was greeted by Benjamin and when I checked out he accompanied be to the car. Thank you. I will definitely be back.

Extremely pleasant expierence.