Fairmont Miramar - Hotel & Bungalows 4 stars

Customer review rating (ALL Rating) 3.9/5 1,249 reviews

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Description

Hotel extras

  • Ideal location facing clifftop Palisades Park, above the beach and iconic Santa Monica Pier.

  • Acclaimed farm-to-table bistro and coastal-chic bars with outdoor seating and ocean views.

  • Wellness spa with yoga classes, plus an indoor-outdoor gym, a barber shop and a blow-dry bar.

  • More than a dozen event spaces including two chandelier-lit ballrooms and ocean-facing decks.

Our accommodation(s)

Hotel location

Fairmont Miramar - Hotel & Bungalows

101 Wilshire Boulevard
90401 SANTA MONICA
United States

GPS:34.017873, -118.501602

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,249 reviews

TripAdvisor Rating  4.5/5  4,055 reviews

Certificate of excellence 2023

What a wonderful welcome to the Fairmont! And a great place to hang out!

TripAdvisor rating 5.0/5

Dana B TripAdvisor review

The valet service was amazing. We felt so welcomed by Chris the manager..Evan, Frank, Ami and Sandra. What a great way to start our visit ! Fig and Soko as well as the Lobby Lounge have amazing food. The fried chicken is out of this world, the sushi is the best we have ever had in the US and sea bass special at Fig was so delicious.

Great place to visit in Santa Monica!

TripAdvisor rating 5.0/5

Ellen B TripAdvisor review

The restaurants at the Santa Monica Fairmont are really great... both Fig and Soko have incredible food. The hotel is amazing with wonderful staff that really care about you. The parking staff really care about us... they are so personable!

Dear 50ellenb, Thank you for taking the time to leave us a review. We are delighted to hear that you enjoyed dining at Fig and Soko. We will be sure to share your kind words with the colleagues at both restaurants. Thank you very much for staying with us. We hope you visit us again the near future. Warm regards, Daniel Murphy Guest Experience Manager

Great location

Customer review rating 4.0/5

Smitty Families - Confirmed reviews ALL

Shower faucet and all faucets were outdated.

Dear Mr. S., Thank you for taking the time to leave us a review of your stay. We are delighted to hear that, for the most part, your stay was relaxing and enjoyable but we are concerned regarding the status of the facilities in your room and noise disturbances. I want to express my apologies for both issues encountered. Your review is shared with our executive team so that we may put into effect maintenance concerns submitted by our valued guests. I am happy to hear that we were able to address the noise disturbances with a room move in the moment. We value all guest feedback and we are very appreciative to hear your thoughts. We hope you visit us again in the near future. Warm regards, Daniel Murphy Guest Experience Manager

Very good but pillows in room waaayy too soft and the gym equipment is not maintained

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

I want to love this hotel. I stay here a lot for business and every time I come I enjoy it however, I do think that with all the equipment that you have in the gym, you really need to maintain it The peloton bikes sometimes work, and sometimes they don’t. The rowing machine sometimes works, and sometimes sometimes it doesn’t but overall very good experience.

Dear Francine M., Thank you for your valuable feedback and for your continued loyalty to our hotel. We’re thrilled to hear that your experiences with us have been positive overall and that you enjoy staying with us for your business trips. We're sorry to hear about the issues you've encountered with some of the gym equipment. We’ll certainly look into the maintenance of our Peloton bikes and rowing machine to ensure they’re in optimal condition. Regarding the pillows, we do offer foam options, which tend to be a bit firmer. If you’d like, we can update this on your profile so that firmer pillows are always ready for you in the room. Thank you again for sharing your thoughts with us, and we look forward to welcoming you back soon! Sincerely, Andrew Lazowski

Check-In super delayed but good stay.

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Our room was lovely, and we had an overall nice stay at the hotel. However, we were disappointed with how long it took for our room to be ready on our check-in day. Check-in starts at 3 p.m., but our room was not ready until after 5 p.m. If we had known there would be such a delay, we would have made different plans for our first day in Santa Monica and made later evening plans. The timing was hard with our dinner reservations. Also, once our room was ready, we had to wait on the long check-in line again to get the room keys. There should be a way to jump that line after waiting over 5 hours for our room to be ready. Pros to the stay included excellent water pressure in the bathroom, room cleanliness, on-site food and coffee options, the location, and the bikes!

Dear Mary M., Thank you for sharing your experience and for highlighting the aspects of your stay that made it enjoyable, from the room amenities to our convenient location and friendly concierge team. We're delighted you found these aspects of your visit to be positive. We apologize, however, for the delay in your room being ready and the inconvenience it caused with your evening plans. Your suggestion to streamline key pickup for delayed check-ins is greatly appreciated, and we’ll certainly look into ways to improve this process. We understand how important a smooth arrival experience is, especially with planned reservations, and we’re sorry for any stress this may have caused. Thank you again for your feedback, and we hope to welcome you back with a seamless experience next time. Warm Regards, Andrew Lazowski

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Other web-users rate our hotel

  • 456 reviews 9/10 Location
  • 788 reviews 5.2/10 Room
  • 797 reviews 7.4/10 Service
  • 9 reviews 3.1/10 WiFi
  • 400 reviews 5.3/10 Amenities
  • 346 reviews 5.4/10 Vibe
  • 304 reviews 3.3/10 Comfort
  • 175 reviews 4.3/10 Cleanliness

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