ibis Styles Johor Iskandar Puteri 3 stars

Customer review rating (ALL Rating) 4.3/5 1,041 reviews

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1 Nusa Sentrum Complex, Jalan SiLC 2:9 SiLC, Kawasan Perindustrian SiLC, 79200 JOHOR BAHRU, Malaysia

Description

Hotel extras

  • 1 all day dining restaurant, 1 Lobby Café & Deli Bar with 4 Meeting Rooms.

  • 10 minutes to LEGOLAND

  • Easy access to North south Highway & Singapore Second link

  • Covered Parking

Our accommodation(s)

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Hotel location

ibis Styles Johor Iskandar Puteri

1 Nusa Sentrum Complex, Jalan SiLC 2:9 SiLC, Kawasan Perindustrian SiLC
79200 JOHOR BAHRU
Malaysia

GPS:1.472139, 103.591225

Telephone
Fax +60 7-533 0532

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

strEATs

A chic restaurant offering a wide spread of Asian and Western cuisine. An All-you-can-eat breakfast buffet combining all the elements of a traditional local and continental breakfast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,041 reviews

Customer review rating 4.5/5

Tilak D. Business - Confirmed reviews ALL

bright, clean, well designed room . well maintained

Dear Tilak D., Thank you very much for taking the time to share your feedback following your recent stay with us at ibis Styles Johor Iskandar Puteri. We are delighted to hear that you enjoyed your stay and appreciated the bright, clean, and well-designed room, as well as the overall upkeep of our property. It is especially rewarding to know that our efforts in maintaining quality standards and sustainability initiatives were recognized. We also appreciate your positive ratings across booking experience, service, cleanliness, breakfast, WiFi, and team interactions. Your comments are a great encouragement for our team, and we will be sure to share them internally as motivation. As a valued Accor ALL Gold member, your support means a great deal to us. We truly look forward to welcoming you back again for another comfortable and pleasant stay. Kind regards, Jane Soh Front Office Manager

Customer review rating 5.0/5

Abdul R. A. R. Solo - Confirmed reviews ALL

Fast check-in and very friendly staff

Dear Abdul R. A. R., Thank you for taking the time to share your wonderful feedback regarding your recent stay at ibis Styles Johor Iskandar Puteri. We are delighted to learn that you enjoyed a comfortable stay and that our fast check-in process and friendly team members contributed positively to your experience. It is especially rewarding to know that you found your accommodation neat, appreciated the ambience, and loved the overall environment of the hotel. Your perfect ratings across all aspects of your stay, including cleanliness, accommodation, WiFi, sustainability efforts, and service, are truly encouraging for our team. We are also grateful for your loyalty as an ALL Accor Classic member and for your willingness to recommend our hotel to your family, friends, and colleagues. Although you could not recall the name of the team member who made a positive impression, we will be sure to share your kind comments with the entire team, as recognition such as yours motivates us to continue delivering exceptional service. We sincerely appreciate your support and look forward to welcoming you back for another enjoyable stay in the near future. Warm regards, Jane Soh Front Office Manager

Customer review rating 3.0/5

Balamurugan E. Business - Confirmed reviews ALL

I think the manpower is less , both staff occupied with group check in and phone calls , cafe guy always missing each time had to inform receptionist to find him. No in room services , Both morning n night session staff lack of communication, while I was in the room they have sent out the checked out email .

Dear Balamurugan E., Thank you for taking the time to share your feedback regarding your recent stay at ibis Styles Johor Iskandar Puteri. We appreciate your honest comments and are pleased to know that you were satisfied with the cleanliness of the hotel, the WiFi connectivity, and aspects of your accommodation. We are also glad that you enjoyed the quality of the drinks served at our bar. At the same time, we sincerely apologize for the shortcomings you experienced during your stay. We regret the inconvenience caused by the delays in service, the limited staff availability at the café and bar areas, and the challenges you encountered during busy periods with group arrivals. Your observations regarding communication between shifts, crowd management, and the premature check-out email have been noted and shared with the relevant departments for immediate review. We are also sorry that the breakfast experience did not meet your expectations, particularly regarding food replenishment. Ensuring that our buffet remains adequately stocked throughout service is an important priority, and we will reinforce our monitoring procedures with the team. Your feedback regarding the recognition of your ALL Classic membership, sustainability initiatives, and the absence of convenient service support at the outdoor seating area is equally valuable. These comments help us identify opportunities to improve both our service delivery and guest experience. We sincerely thank you for bringing these matters to our attention. Constructive feedback such as yours enables us to improve, and we hope to have the opportunity to welcome you back in the future and provide a much smoother and more enjoyable stay. Warm regards, Jane Soh Front Office Manager

Customer review rating 3.0/5

Say S. L. Families - Confirmed reviews ALL

the area surrounding the hotel don't feel safe as there are many foreign workers in that area. The bathroom and toilet door cannot be lock. The breakfast spread and quality can be improve. other than that its good to have bunk bed in the hotel.

Dear Say S. L., Thank you for taking the time to share your feedback regarding your recent family stay at ibis Styles Johor Iskandar Puteri. We appreciate your honest comments and are pleased to know that you found our family-friendly bunk bed concept enjoyable and that you were satisfied with the service provided by our team during your stay. At the same time, we sincerely regret that certain aspects of your experience did not meet your expectations. We apologize for the inconvenience caused by the bathroom and toilet door lock issue. Please be assured that this matter has been shared with our maintenance team for immediate inspection and corrective action. We also appreciate your feedback regarding the breakfast selection and quality. Guest feedback is invaluable in helping us improve our offerings, and your comments will be reviewed with our culinary team as we continue to enhance the dining experience for our guests. Regarding the WiFi connection speed, we understand the importance of reliable internet access and will share your observations with the relevant team for further evaluation and improvement. We are sorry to learn that the surrounding area affected your sense of comfort during your stay. While the environment outside the hotel is beyond our direct control, the safety and security of our guests remain a priority, and our team is always available to assist should any concerns arise during a stay. Thank you once again for your valuable feedback and for your loyalty as an ALL Classic member. We hope to have the opportunity to welcome you and your family back in the future and provide an even better experience. Warm regards, Jane Soh Front Office Manager

Customer review rating 2.5/5

Mark N. Families - Confirmed reviews ALL

Called Front desk/Operator 7 times. Not answered. Went down to frontdesk to ask for towels, staff seemed uninterested to help, apart from Jasmine who proactively went immediately to pass me towels. (Kids were all went from the shower and waiting for towels, told the front desk when we got back, went up the room, asked the kids to shower first thinking towels should arrive soon). Single cafe staff had to help with a church event, and so lobby cafe was hardly manned. Cafe staff Logan was helpful and friendly, but understaffed, or Front desk staff could easily learn how to serve welcome drinks. Security Guna was helpful and friendly.

Dear Mr. N., Thank you for taking the time to share your detailed feedback regarding your recent family stay at ibis Styles Johor Iskandar Puteri. We sincerely regret the service shortfalls you experienced, particularly the difficulty in reaching the front desk by phone and the delay in fulfilling your request for towels. This is not the level of service we aim to provide, and we understand the inconvenience this caused, especially when travelling with children. We also appreciate you highlighting both the positive and constructive aspects of your stay. It is truly encouraging to hear your recognition of Ms. Jasmine’s proactive assistance, Mr. Logan’s friendliness at the café, Mr. Guna’s helpfulness in security, and Ms. Jessy’s follow-up and communication prior to your arrival. We will ensure your kind words are shared with them, as recognition of their efforts means a great deal. At the same time, your feedback regarding staffing levels, responsiveness, and service consistency has been taken seriously and shared with the relevant department heads for immediate review and improvement. Ensuring timely communication and consistent service across all touchpoints is a priority for us, and your comments will help us strengthen these areas. We truly appreciate your loyalty as an ALL-Gold member and your honest observations, which help us improve our guest experience. We hope to have the opportunity to welcome you and your family back in the future for a much smoother and more seamless stay. Warm regards, Jane Soh Front Office Manager

Other web-users rate our hotel

  • 466 reviews 5.6/10 Location
  • 858 reviews 8.4/10 Room
  • 1,004 reviews 9/10 Service
  • 19 reviews 9.2/10 WiFi
  • 533 reviews 9/10 Cleanliness
  • 387 reviews 8/10 Comfort
  • 342 reviews 6.8/10 Breakfast
  • 192 reviews 9.5/10 Vibe

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