ibis Styles Kyoto Station 3 stars

Customer review rating (ALL Rating) 4.3/5 1,186 reviews

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47 Kamitonodacho, Higashikujo, Minami Ku, 601-8002 KYOTO, Japan

Description

Hotel extras

  • Just a 30-second walk from Kyoto station(Hachijo West Exit)

  • Within walking distance to the airport limousine bus stops: 5 minutes from Kansai Airport stop

  • Eco-friendly daily cleaning service available

  • All rooms equipped with ReFa shower heads and hair dryers for a premium stay experience

  • Smoking is not allowed inside the hotel. A smoking area is available on the 3rd floor terrace.

Our accommodation(s)

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Hotel location

ibis Styles Kyoto Station

47 Kamitonodacho, Higashikujo, Minami Ku
601-8002 KYOTO
Japan

GPS:34.983792, 135.758403

Telephone
Fax +81 75-693-8448

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,186 reviews

TripAdvisor Rating  4.0/5  1,546 reviews

Customer review rating 4.5/5

Vikram G. Families - Confirmed reviews ALL

Very well located. I would highly appreciate Hashim’s help, he went out of the way to make suggestion on places to go.

Dear Vikram G., Thank you for your kind words regarding our staff and property maintenance. We are delighted to hear that Hashim made a positive impact during your stay with us. Your feedback is greatly appreciated, and we look forward to welcoming you again in the future. Best regards, ibis Styles Kyoto Station

Customer review rating 3.5/5

Aiko H. Families - Confirmed reviews ALL

The best part is the convenient location to Kyoto station. However, the rooms are very dusty. It might be due to the eco policy of cleaning every 3 days, or it might be due to all the fabric walls. You can see the dust floating around when waiting in front of the lift. The stay was okay but not really comfortable due to the dust.

Dear Aiko H., Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our convenient location near Kyoto Station. However, we regret that your experience was affected by the cleanliness of your room. We strive to maintain a comfortable environment, and we acknowledge that the eco policy may contribute to this issue. Your comments will be taken into consideration as we continually seek to enhance our services. Sincerely, ibis Styles Kyoto Station

Customer review rating 4.5/5

Issa R. Business - Confirmed reviews ALL

All Good

Dear Issa R., Thank you for your positive feedback. We are delighted to hear that you had a good experience at ibis Styles Kyoto Station. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, ibis Styles Kyoto Station

Customer review rating 1.0/5

Alfred O. Couples - Confirmed reviews ALL

Both in the property & Agoda platform, it was stated that the rooms were air-conditioned. However, only realised it that in the night that there was no AC in the room. I was told by the staff that I had to lived with it. Even though I tried opening the window to let cold breeze to come into the room, but it was noisy & I wasn’t able to regulate the temperature in the room. As a result, I had to closed the window which resulted into in poor ventilation in the room. I was not able to sleep well & it was the worst accommodation I had in my 2 weeks in Japan despite staying in a global branded hotel compared with the local hotels. The following morning, when I brought up the problem with the reception staff, they allowed me to cancel the remaining 2 nights accommodation with penalties. However, I realised that Ibis charged me more than the pro- rated amount from Agoda for the first night. In addition, I paid 3 nights of local tax upon check in but the taxes for the 2 nights weren’t refunded. How is it that the one night accommodation was charged to me was higher than what I had paid to Agoda & no explanation was given to me? I found this experience literally ruined my holidays in Japan & I had lost trust in Accor though I had several contacts with several senior executives of Accor in France.

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the unexpected charge related to the centralized air conditioning system and reservation change. We strive to clearly explain our hotel policies to our guests. We apologize for the inconvenience caused by contacting Agoda, and we appreciate your understanding and cooperation. Your feedback will help us improve our service. Sincerely, Ibis Styles Kyoto Station

Customer review rating 5.0/5

Ankit C. Couples - Confirmed reviews ALL

Nice location, the view from the room was excellent. The hotel is just outside the kyoto station. The hospitality is also good along with the breakfast.

Dear Guest, Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you appreciated our prime location, excellent views, and hospitality. It is our goal to provide a comfortable experience for all our guests. Goodbye and best wishes, ibis Styles Kyoto Station

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Other web-users rate our hotel

  • 1,762 reviews 9.6/10 Location
  • 1,340 reviews 6/10 Room
  • 1,003 reviews 8.6/10 Service
  • 61 reviews 5.7/10 WiFi
  • 716 reviews 3.9/10 Comfort
  • 498 reviews 6/10 Cleanliness
  • 276 reviews 7.5/10 Breakfast
  • 195 reviews 6.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.