Novotel Bangkok on Siam Square 4 stars

Customer review rating (ALL Rating) 4.5/5 2,827 reviews

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Description

Hotel extras

  • 1 minute walk to Siam Paragon, MBK & CentralWorld shopping malls

  • Quick access to Suvarnabhumi Airport by BTS sky-train or highway

  • International asian buffet restaurant

  • 1 minute walk to BTS Siam sky-train station & city center

  • Free WIFI and comfortable working & meeting spaces

Our accommodation(s)

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Hotel location

Novotel Bangkok on Siam Square

392/44 Siam Square Soi 6, Rama I Road Pathumwan
10330 BANGKOK
Thailand

GPS:13.744721, 100.534816

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,827 reviews

TripAdvisor Rating  4.2/5  6,777 reviews

Certificate of excellence 2024

Commendation for PAE

TripAdvisor rating 5.0/5

Monica P TripAdvisor review

I want to commend Pae, a hotel staff member. She was so kind and accommodating. We felt her warmth through her smile and service. It took me some time to write this review. But I hope the management still gets to see this commendation she deserves.

⭐️⭐️⭐️⭐️⭐️Excellent stay at Novotel Bangkok

TripAdvisor rating 5.0/5

Maryamparnia TripAdvisor review

⭐⭐⭐⭐⭐ Excellent stay at Novotel Bangkok The staff were incredibly friendly and helpful, especially Mr. Tizz who went above and beyond to make our stay comfortable. The rooms were clean, spacious, and had a great view. The breakfast buffet was delicious and varied. Perfect location for exploring Bangkok. Highly recommend!

Customer review rating 4.5/5

Chi C. T. Couples - Confirmed reviews ALL

Staff at the lounge remembered us after a who year. The decoration for our anniversary in the room was impressive.

Dear Chi C. T., Thank you for your kind words regarding your recent stay at Novotel Bangkok on Siam Square. We are delighted to hear that our staff made a lasting impression and that you enjoyed the anniversary decorations in your room. It is our priority to create memorable experiences for our guests, and feedback like yours serves as a great motivation for our team. In the meantime, we acknowledged your concerned regarding to the credit card arrangement. Your comments have been shared with our team as a valuable learning point, as we continuously strive to improve the clarity and effectiveness of our communication with our guests. We hope to welcome you back for even better experience in the future. Sincerely, Titin Suwanthab Guest Experience Manager

Customer review rating 5.0/5

Kunal Y. S. Families - Confirmed reviews ALL

I am an accor member. Annie was an excellent host from accor desk. Just wished that the rooms came with 2 queen size bed so we could have our kids with us. Friendly staff.

Dear Kunal Y. S., Thank you for your kind words regarding your recent stay at Novotel Bangkok on Siam Square. We are delighted to hear that you appreciated our prime location and the friendly service provided by our staff, especially Annie. We understand the importance of family accommodations and will take your feedback regarding room configurations into consideration for future enhancements. Thank you again for staying with us and we look forward to welcoming you back in the near future. Sincerely, Titin Suwanthab Guest Experience Manager

Customer review rating 3.5/5

Melinda P. Families - Confirmed reviews ALL

The stay was comfortable and service was prompt. But they were not ready for a 4pax stay despite it being my search requirement when making the booking.

Dear Melinda P., Thank you for sharing your feedback regarding your recent stay at Novotel Bangkok on Siam Square. We sincerely apologize for the inconvenience you experienced upon check-in, and we regret the discomfort this caused at the start of your stay as we strive to accommodate all guest requests to the best of our ability. However, kindly noted that the room allow to stay for 2 adults and up to 2 adults + 2 children, for the kids below 16 years old sharing bed with the parent for free of charge. Please be assured that your comments will be shared with our team to enhance the service delivery and to prevent similar situations in the future. In the meantime, we are pleased to hear that, despite the initial issues, you found your stay comfortable and our service prompt. Your feedback is invaluable in helping us improve our guest experience, and we hope to have the opportunity to welcome you back for an improvement stay in the future. Sincerely, Titin Suwanthab Guest Experience Manager

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Other web-users rate our hotel

  • 4,188 reviews 9.7/10 Location
  • 2,681 reviews 6.4/10 Room
  • 5,402 reviews 9.5/10 Service
  • 48 reviews 7/10 WiFi
  • 1,240 reviews 6.5/10 Cleanliness
  • 960 reviews 5.2/10 Comfort
  • 893 reviews 4.8/10 Amenities
  • 757 reviews 7.3/10 Breakfast

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