Mercure Living Putrajaya 4 stars

Customer review rating (ALL Rating) 4.6/5 1,119 reviews

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Description

Hotel extras

  • Fully equipped 1 and 2 bedroom apartment living in the heart of Putrajaya.

  • The apartments are spacious & have breathtaking view of modern metropolis of Putrajaya.

  • Your home away from home with fully equipped kitchen provided in the apartments.

Our accommodation(s)

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Hotel location

Mercure Living Putrajaya

Block A, Menara Shaftsbury Putrajaya, Jalan Alamanda Presint 1
62000 PUTRAJAYA
Malaysia

GPS:2.939621, 101.713648

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

VOLCANO SHABU SHABU

Famous for All-You-Can-Eat buffet. Boasting fresh ingredients and a huge variety of specialty dishes, it is popular among local community. With a buffet concept, it opens daily from breakfast to lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,119 reviews

Location is good but a few issues needs attention

Customer review rating 3.5/5

Amani T. Families - Confirmed reviews ALL

Smell of cig smoke as we entered our unit, cig butts irresponsibly disposed at the aircond vent at washing machine area, aircond is rather dusty

Dear NUR AMANI A., Thank you for sharing your feedback. We truly appreciate your insights about your recent stay. We apologize for the inconvenience caused by the smell of cigarette smoke and the disposal of cigarette butts in your unit. Please rest assured that we are addressing these issues promptly. We will also ensure that the air conditioning unit is cleaned and properly maintained. We hope to have the opportunity to welcome you back soon to provide a more pleasant experience. Sincerely, Wan Enderi General Manager

Well located and fantastic rooms. Couldn’t fault them.

Customer review rating 5.0/5

Carina R. Couples - Confirmed reviews ALL

Beautiful rooms and very helpful staff.

Dear CARINA R., We very much appreciate your comments regarding your stay at the Mercure Living Putrajaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wan Enderi General Manager

HOTEL REVIEW

Customer review rating 3.5/5

Fahrulrazi Families - Confirmed reviews ALL

Dear Mercure Team, Mercure Living Putrajaya is good venue to stay with family. However, for further improvement, Mercure Living Putrajaya team must ensure that the customer database system is ready and updated to avoid any misunderstanding, confusion & distractions during customer's stay.

Dear Fahrulrazi H., Thank you for choosing Mercure Living Putrajaya for your stay and for sharing your feedback. We appreciate your insights on the importance of having an updated customer database system. Rest assured, we are continuously working on improvements to enhance our guest experience. Your comments will be taken into account as we strive to provide a seamless and enjoyable stay for all our guests. We look forward to welcoming you back in the future. Sincerely, Wan Enderi General Manager

Lication is right in the centtre of putrajaya. Room very spacious

Customer review rating 4.5/5

Ds N. N. Families - Confirmed reviews ALL

A well managed hotel.. Clean, spacious, well manarred staff and easy access within putrajaya

Dear M N. N., We very much appreciate your comments regarding your stay at the Mercure Living Putrajaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wan Enderi General Manager

It should not be in Accor Group. It is not hotel.

Customer review rating 1.0/5

A. Families - Confirmed reviews ALL

It is like Airbnb with breakfast. Not hotel. Ibis can do a much better job. The 1st room has ants nest. Very dirty , it is like no cleaning even before giving me the room. 2nd room was given to me. One of the toilet shower area is consistently 'flooded'. The water just can't flow out. The staffs are nice and that's the reason for 2 stars.

Dear SEAN SOON LENG A., Thank you for sharing your feedback regarding your recent stay. We apologize for the inconvenience you experienced and regret that your experience did not meet your expectations. Your concerns about cleanliness and room conditions are concerning and not typical of the standards we strive to uphold. We have addressed these issues with our housekeeping team to ensure such problems do not recur. We appreciate your kind words about our staff—they are indeed dedicated to providing the best service possible. Please feel free to contact us directly if you decide to stay with us again so we can ensure a more comfortable stay. Sincerely, Wan Enderi General Manager

Other web-users rate our hotel

  • 643 reviews 9.1/10 Location
  • 1,328 reviews 8.3/10 Room
  • 810 reviews 8.5/10 Service
  • 51 reviews 4.9/10 WiFi
  • 674 reviews 8.9/10 Comfort
  • 672 reviews 6.9/10 Cleanliness
  • 402 reviews 8.2/10 Amenities
  • 326 reviews 8.2/10 Breakfast

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