Novotel York Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 3,358 reviews

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Description

Hotel extras

  • Onsite parking from £19.00 per night, Pet Friendly

  • Swimming pool & Sauna opened on 20th June 2024. Please pre- book to use

  • ALL Loyalty Lounge available for Gold Members upwards. Contact us on h0949@accor.com to book

  • Choice of flexible meeting rooms for events that work

  • Family Rooms available for 3 or 4 people

Our accommodation(s)

Hotel location

Novotel York Centre

Fishergate
YO10 4FD YORK
United Kingdom

GPS:53.952728, -1.077586

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,358 reviews

Customer review rating 4.5/5

Kate R. Families - Confirmed reviews ALL

We had a great stay at Novotel York. It is well located, clean throughout and the staff were brilliant - friendly and polite. The lobby/bar area was a lovely place to relax after a long day whilst the boys were kept busy in the kids area. Added bonus was the swimming pool!

Customer review rating 4.0/5

Amy P. Families - Confirmed reviews ALL

Good location, plug in bath faulty. Don't accept bookings for breakfast at 10am when felt very much like it was a staff meeting!

Customer review rating 3.0/5

Karen B. Friends - Confirmed reviews ALL

The location of the hotel was really good and the parking was handy too. The hotel was clean and the staff were very helpful across all services. The beds were very comfortable however the room was somewhat cold. We tried to increase the thermostat but it didn't really warm up. The main disappointment was the breakfast as it really was limited for the cost and the quality of produce was not there. I would not hesitate to stay here again, but I wouldn't have breakfast.

Customer review rating 4.5/5

Hazel W. Families - Confirmed reviews ALL

Well located, clean and spacious room. Car park, pool, bar and restaurant facilities.

Thank you for your kind feedback. We are delighted to hear that you enjoyed our facilities and found your room to be clean and spacious. It is our aim to provide a comfortable experience, and we appreciate your recognition of our location and amenities. Kind regards, Peter

Customer review rating 3.5/5

Susan P. Couples - Confirmed reviews ALL

Attempted check in at 12pm. Was told check in was 3pm - even though 3 other couples were checking in! Returned at 3.15pm told room not ready and they would check how long . Waited 10 mins to be told - we have a room ready. Had emailed before to ask for river view in a quiet room Room 107 was the worse room I’ve stayed in at this hotel - no river view just a view of the flood barrier . Carpet was covered in stains, windows were filthy on the inside, bath mat was dirty with black marks. Presume the room above had ‘laminate floor’ and sounded like someone was tap dancing. The air con on the room didn't switch off when off. Constant humming sound and cold air into the room. Executive room states Nespresso Machine and robes - didnt get either. Highly disappointed for £427

Other web-users rate our hotel

  • 2,236 reviews 9.2/10 Location
  • 2,974 reviews 6.8/10 Room
  • 2,767 reviews 8.9/10 Service
  • 27 reviews 6.3/10 WiFi
  • 1,558 reviews 6.3/10 Cleanliness
  • 1,274 reviews 8.8/10 Breakfast
  • 786 reviews 7.8/10 Pool
  • 672 reviews 4.8/10 Value

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