Mercure Annemasse Porte de Genève Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 712 reviews

Mercure Annemasse Porte de Genève Hotel - Image 1
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Description

Hotel extras

  • Renovated rooms

  • Free private car park. Several golf courses nearby

  • 15 mins from Geneva center & near the most beautiful spots in Haute-Savoie

  • Heated outdoor swimming pool

  • 8 connecting rooms for families or friends

Our accommodation(s)

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Room 1

Hotel location

Mercure Annemasse Porte de Genève Hotel

9 rue des jardins
74240 GAILLARD
France

GPS:46.18408, 6.221565

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA YOURTE - BRASSERIE MAISON

La Yourte Brasserie Maison welcomes you 7 days a week for lunch and dinner, in the dining room or on the terrace. Every day, our chef prepares traditional, tasty, homemade dishes to delight your palate!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  712 reviews

Customer review rating 2.0/5

Francois-xavier R. Families - Confirmed reviews ALL

Dear, Thank you for your feedback! I’m glad to hear that you enjoyed our location and found our staff to be great. However, I apologize that you felt the overall infrastructure didn’t meet your expectations for a 4-star hotel. We do have some rooms that haven’t yet been renovated, and your feedback regarding the residual smell and air conditioning is valuable. We’re always looking for ways to enhance our guests’ experiences and appreciate your insights. Warm regards, Céline, assistant manager

Customer review rating 1.0/5

Gianluca M. Families - Confirmed reviews ALL

Dear Gianluca, Thank you for taking the time to share your experience with us. It’s wonderful to hear that you found our staff to be friendly and helpful; they truly strive to make every guest feel welcome. I’m sorry to learn that several aspects of your stay did not meet your expectations. We appreciate your feedback regarding the condition of the bed linens, and I assure you that cleanliness is a top priority for us. Your comments about the breakfast presentation and quality have been noted, and we value your input as we continually work to enhance our offerings. Regarding our parking lot, we understand that maneuvering can be tricky at night, and we’re looking into ways to improve visibility in that area. We also appreciate your long-standing loyalty and hope to restore the quality you’ve come to expect from us on your future visits. Best regards, Laurent Vinci

Customer review rating 5.0/5

Severin M. E. Business - Confirmed reviews ALL

Thank you for your kind feedback regarding your recent stay with us. We are pleased to hear that you appreciated our convenient location and we hope to welcome you back soon. Céline, adjointe de direction

Customer review rating 3.5/5

Maria C. D. S. Business - Confirmed reviews ALL

Thank you for your feedback regarding your recent stay. We are glad to read that you've enjoyed the comfort of the place. The body lotion is only provided in Privilege rooms. And due to the container, it cannot be transferred in to another room, please forgive us about this. Céline, adjointe D. direction

Customer review rating 4.5/5

Khandi F. Families - Confirmed reviews ALL

Thank you for your positive feedback regarding your stay. We are pleased to hear that you enjoyed the kindness of our team and the comfort of our rooms. See you next time ! Céline, adjointe de direction

Other web-users rate our hotel

  • 179 reviews 8.6/10 Location
  • 339 reviews 6.2/10 Room
  • 394 reviews 8.6/10 Service
  • 159 reviews 8.6/10 Breakfast
  • 141 reviews 3.8/10 Cleanliness
  • 92 reviews 5.9/10 Vibe

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