Mercure Melbourne Southbank 4 stars

Customer review rating (ALL Rating) 4.1/5 2,854 reviews

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Description

Hotel extras

  • Flinders Street Station is a short 5 minute walk from the hotel.

  • Located in the heart of Melbourne CBD close all iconic attractions.

  • 24 hour reception, full breakfast buffet, free Wi-Fi and communal laundry.

  • 275 non-smoking hotel rooms with new beds, air conditioner & kitchenettes in every room.

  • TV with Chromecast is available for your entertainment.

Our accommodation(s)

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Hotel location

Mercure Melbourne Southbank

9 Riverside Quay
3006 SOUTHBANK
Australia

GPS:-37.82122, 144.96537

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

DISTRIKT PRESS CAFE

Enjoy a full buffet breakfast, plus freshly brewed coffee with beans from our local supplier Industry Beans. Freshly made meals and snacks available at our Distrikt Press cafe and for in-room orders.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  2,854 reviews

TripAdvisor Rating  4.0/5  8,181 reviews

Great Location

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Suitable to our needs as we were going on The Spirit of Melb for dinner and 2 min walk from Mecure Southbank

Threatening Staff

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

The staff were so unprofessional that I felt threatened by them and did not feel safe during my stay

Well Located

Customer review rating 4.5/5

Scott Business - Confirmed reviews ALL

I stayed all week and it served the purpose of staying for a week of work meetings and some socialising on the weekends.

Dear Scott Y., We very much appreciate your comments regarding your stay at the Mercure Melbourne Southbank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nelson Gomes Assistant Manager

Fabulous central location

Customer review rating 4.5/5

Sl Solo - Confirmed reviews ALL

Clean and comfortable room in a central location.

Dear Siobhan L., We very much appreciate your comments regarding your stay at the Mercure Melbourne Southbank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nelson Gomes Assistant Manager

good stay

Customer review rating 4.5/5

Tony Z. Business - Confirmed reviews ALL

clean room and staff fantastic

Dear Tony Z., We very much appreciate your comments regarding your stay at the Mercure Melbourne Southbank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nelson Gomes Assistant Manager

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Other web-users rate our hotel

  • 1,850 reviews 9.6/10 Location
  • 2,198 reviews 5.8/10 Room
  • 1,670 reviews 7.6/10 Service
  • 27 reviews 6.3/10 WiFi
  • 946 reviews 5.7/10 Cleanliness
  • 598 reviews 7.3/10 Breakfast
  • 11 reviews 1.2/10 Wellness Area

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