ibis Styles Liege Guillemins

Customer review rating (ALL Rating) 4.8/5 1,907 reviews

Best price
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Rue Des Guillemins 135, 4000 LIEGE, Belgium

Description

Hotel extras

  • Close to Guillemins station

  • 10 minutes walk from pedestrian city centre Liège

  • Just a 10-minute drive to Liège airport

  • Parking available in the area

  • Design featuring Belgian comic characters

Our accommodation(s)

Hotel location

ibis Styles Liege Guillemins

Rue Des Guillemins 135
4000 LIEGE
Belgium

GPS:50.626358, 5.566356

Telephone
Fax +32 4 221 69 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Jack's bar

A trendy bar with a choice of Belgian Beers. You prefer a warm drink of soft, no problem. The ideal place to have a break with friends or a meeting with colleagues in a relaxed atomosphere. Hungry ? We can propose you snacks at any time.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,907 reviews

TripAdvisor Rating  4.5/5  146 reviews

Certificate of excellence 2024

One night in Liège

Customer review rating 4.5/5

Paul Couples - Confirmed reviews ALL

Great check-in and out. Comfortable and clean room. Great bar. Shower needs more pressure

Dear Paul L., Thank you for your feedback! We very much appreciate your comments regarding your stay at the ibis Styles Liege Guillemins. We’re delighted to hear that you enjoyed a smooth check-in and check-out, as well as the comfort and cleanliness of your room and our bar. We appreciate your comments on the shower pressure and will look into making improvements on that front. Your positive experience and satisfaction mean a lot to us. Thus, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Cristina - Reception

Well located and friendly enviroment

Customer review rating 4.5/5

Cesar L. Families - Confirmed reviews ALL

Was a good place for being with my family

Dear Cesar L., We very much appreciate your comments regarding your stay. We are glad that our service met your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hélène Grandjean Shift Leader

Appropriate location

Customer review rating 4.0/5

Adolph Families - Confirmed reviews ALL

Appropriately located near the main train station, clean, professional staff, good breakfast.

Dear Adolphe E., We very much appreciate your comments regarding your stay at the ibis Styles Liege Guillemins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Danilo Nastasi Front Office Manager Ibis Styles Liège Guillemins

Watch out for the parking

Customer review rating 2.5/5

Anonymous Friends - Confirmed reviews ALL

I hadn’t had the best booking experience with the Hotel not honouring the advertised website price but, the All customer service addressed this for me although the Hotel refused. It seems that some of the prices advertised on the website are ‘unbookable’ through the website and you are advised to ring the hotel direct- the hotel simply say the price on the website is impossible as they never offer that price. When you arrive at the hotel by car you follow big Green Ibis illuminated arrows. You then drive through into a courtyard and there is ample parking behind the hotel - unfortunately the frustrated staff won’t let you park there and instead you have to move your car to another underground carpark. The Hotel would really benefit from sending out some sort of ‘we are looking forward’ email that gives decent guidance about not following the signage and going straight to the carpark they wish you to use OR allowing guests to use the ample space behind the hotel that they say is for employees only (There is plenty of space!) The staff were pretty grumpy at having to explain the parking to all the guests and I wouldn’t say they were the normal warm welcoming staff I would expect. That said the Hotel building and furnishing etc was good. I should also add that I did the pre-check in on my app but still had to go through the whole rigmarole at check in.

Dear Thomas S., Thank you for taking the time to tell us about your experience at the ibis Styles Liege Guillemins. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Effectively guests parking is underground, behind of hotel only staff. This is why staff inform you about that. Sorry if the attitude staff telling you wasn't that all guests can expect at arrival as feel free welcome. I will check for it. We do not have any rate promotion bookable only by phone to benefit it, really strange what happened and meantime we asked to departement sales to check. We take in our own account all of your remark to improve it. At Ibis Styles, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Danilo Nastasi Front Office Manager Ibis Styles Liège Guillemins

Great hotel with brilliant staff

Customer review rating 5.0/5

Dave Families - Confirmed reviews ALL

A fabulous base for 2 days sight seeing. Staff were excellent as was the room

Dear Dave B., We very much appreciate your comments regarding your stay at the ibis Styles Liege Guillemins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marilyn

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Other web-users rate our hotel

  • 1,094 reviews 8.8/10 Location
  • 1,353 reviews 8.7/10 Room
  • 1,410 reviews 9.5/10 Service
  • 28 reviews 9.2/10 WiFi
  • 853 reviews 8.9/10 Breakfast
  • 713 reviews 8.4/10 Comfort
  • 621 reviews 9.1/10 Cleanliness
  • 484 reviews 9.8/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.