Fable Auckland, MGallery 5 stars

Customer review rating (ALL Rating) 4.0/5 1,425 reviews

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58 60 Queen Street, Auckland Cbd, 1010 AUCKLAND, New Zealand

Description

Hotel extras

  • Boutique Hotel with personalised service

  • Bespoke meeting services

  • Valet Parking available

  • Cooke's Restaurant & Bar

  • Gym, jacuzzi and sauna

Our accommodation(s)

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Hotel location

Fable Auckland, MGallery

58 60 Queen Street, Auckland Cbd
1010 AUCKLAND
New Zealand

GPS:-36.845635, 174.766814

Telephone
Fax +64 9 309 9978

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

COOKE'S RESTAURANT AND BAR

Enjoy the very best cuisine made with ingredients from local and artisan produce, including sustainable meat and organic chicken, sustainably caught long-line caught fish, free-range eggs and organic milk, organic and biodynamic wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,425 reviews

TripAdvisor Rating  4.5/5  1,109 reviews

Certificate of excellence 2024

Another lovely stay

TripAdvisor rating 5.0/5

Dave S TripAdvisor review

We had the chance to visit New Zealand again and decided to stay at the same hotel. Best decision as it was better than we remembered. Nothing beats the location, service and cleanliness is next level. The staff is always friendly and nothing is a bother. A great experience.

Nice but …

Customer review rating 3.0/5

Anon Solo - Confirmed reviews ALL

There’s a couple of things that seem to be broken in terms of processes around the hotel .1: the hot tub has no dim light switch or plug to plug-in your iPhone and a bit of ambience 2: hot tub has missing tiles and no bubbles jets .3: I asked the concerige for A simple request of two double batteries which was unable to be fulfilled 4: I wanted to eat something at the restaurant between 1130 and 1230 and they’re unable to provide anything from the lunch menu they did however fulfil on special request some of the breakfast items but I thought the kitchen should be open all the time given you are a hotel

Dear Adam, Thank you for taking the time to share your feedback. While we are glad to hear that you found some aspects of your stay enjoyable, we are truly sorry for the issues you encountered during your visit. We apologize for the lack of light in the hot tub area and the missing tiles. We understand how these details are important for a relaxing experience, and we are working on addressing these maintenance issues promptly. Regarding your request for double batteries, I apologize that our concierge team was unable to fulfill that a simple request. We strive to meet our guests' needs and will ensure better availability of basic items in the future. I also regret that we were unable to provide items from the lunch menu during your requested time. While our kitchen has designated hours for different meals, we understand the importance of flexibility and will review our food service hours to better accommodate our guests' needs. Your feedback is invaluable in helping us improve our services and facilities. We hope to have the opportunity to welcome you back and provide a more seamless and enjoyable experience. Warm regards, Leo Lisichkin Chief Concierge / Guest Experience Manager Fable Auckland Hotel

Beautiful Hotel in Sweet Spot

Customer review rating 3.5/5

Sami Couples - Confirmed reviews ALL

We had a good stay at Fable Auckland. It's a beautiful hotel with a unique design and a prime location for trawling the best part of the city centre. Unfortunately our room must have been positioned near a busy road as plenty of outside noise came in and there was also a persistent clicking sound coming from the air conditioning vent which kept me up for some of the night. Overall though, it is hard to be too critical of this very high quality hotel.

Dear Sami, Thank you for taking the time to share your experience and for your kind words about Fable Auckland. We are delighted to hear that you enjoyed our unique design and prime location in the city center. We apologize for the noise disturbances you experienced from the busy road and the air conditioning vent. We understand how important a good night's sleep is, and we regret that these issues impacted your stay. Your feedback is invaluable, and we will look into these matters to improve the comfort of our rooms. Despite these concerns, we are pleased that you still found our hotel to be of very high quality. We appreciate your understanding and hope to have the opportunity to welcome you back in the future, providing a more restful and seamless experience. Warm regards, Leo Lisichkin Chief Concierge / Guest Experience Manager Fable Auckland Hotel

Lovely stay

Customer review rating 4.5/5

Michelle Couples - Confirmed reviews ALL

Excellent only disappointment was at checkin no mention of our wedding anniversary, however checkin staff acknowledged it nicely. Lovely hotel

Dear Michelle, Thank you for sharing your experience and for choosing Fable Auckland for your special occasion. We are delighted to hear that you had a lovely stay and found our hotel excellent. I apologize for the initial oversight at check-in regarding your Wedding Anniversary. While I am pleased to know that our check-in staff eventually acknowledged it nicely, we strive to make such occasions extra special right from the beginning. Your feedback will help us ensure that important details like this are not overlooked in the future. We look forward to welcoming you back for another wonderful stay and hope to make your next visit even more memorable. Warm regards, Leo Lisichkin Chief Concierge / Guest Experience Manager Fable Auckland Hotel

Great location but horrible to find in a vehicle. Closest park Wilons's parking is $22/hour!

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Love the service! Had an amazing bathroom in my superior queen last time - would probably prefer that over the superking room I got "upgraded: to this time just because of the amazing bathroom. I would still like some kind of compendium or something to scan on my phone for hotel info like fitness studio locaiton and room service menu instead of info on the TV. But so clean and I love the bathroom products. Lovely!

Dear Candace, Thank you for taking the time to share your experience with us. We are delighted to hear that you loved our service and enjoyed the cleanliness and bathroom products in your room. We apologize for any inconvenience you experienced finding parking. For future visits, please note that we do offer valet parking for NZD 55 per day, which can be conveniently charged to your room bill. This service can help alleviate the hassle of finding parking in the area. We appreciate your feedback regarding the room upgrade and understand your preference for the superior queen room with its amazing bathroom. We will do our best to accommodate your preferences during future stays. Thank you once again for your kind words and constructive feedback. We look forward to welcoming you back to Fable Auckland and providing you with another enjoyable stay. Warm regards, Leo Lisichkin Chief Concierge / Guest Experience Manager Fable Auckland Hotel

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Other web-users rate our hotel

  • 905 reviews 8.7/10 Location
  • 1,309 reviews 7.3/10 Room
  • 1,132 reviews 7.9/10 Service
  • 25 reviews 1.6/10 WiFi
  • 748 reviews 5.6/10 Comfort
  • 537 reviews 8.2/10 Vibe
  • 351 reviews 6.7/10 Breakfast
  • 305 reviews 6.5/10 Cleanliness

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