French luxury and local cuisine in the world's most exciting city
The Sofitel Auckland Viaduct Harbour is located in the heart of Auckland. Inspired by New Zealand's landscape and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination. All luxury appointed bedrooms and suites have private Juliet balconies, floor to ceiling windows, and oversized bathrooms with separate rain showers and deep soaking bathtubs. Stay in one of our Auckland Harbour suites to enjoy the amazing water views of Auckland.
In New Zealand's vibrant City of Sails, Sofitel Auckland offers some of the best panoramic waterfront views. Within easy walking distance of the Viaduct Harbour Restaurant Precinct enjoy an array of local cuisine and fine dining delights.
Complete your Auckland adventure with a nearby sea life safari, fishing charter or thrilling, high-speed jet boat tour, or take the family to explore Kelly Tarlton's Aquarium a few minutes drive away.
We can't wait to welcome guests into our beautiful, French-inspired Sofitel Auckland Viaduct Harbour. Come and visit us and enjoy our Auckland Harbour suites.
Reto Borer, Hotel Management
Hotel extras
Stunning harbour side location in Auckland's CBD
La Marée signature restaurant offering a symphony of French and Latin fusion cuisine
Extensive leisure facilities including heated pool, jacuzzi, and fully-equipped gymnasium
Sofitel Spa offering an urban retreat for personalised spa treatments and well-being
Club Millésime offering a sophisticated and relaxing oasis with a realm of privileges
Our accommodation(s)
Book this hotel
Page 1 out of 3, Room 1 :
Superior Room, 1 King Bed
, Room 2 :
Accessible Superior Room, 1 KING BED
Room
Superior Room, 1 King Bed
Photo out of - Superior Room, 1 King Bed
35 SQM/376 SQFT, Juliet balcony, King Sofitel MyBed, Marble bathroom with deep soaking bath & separate rain shower, High-speed Internet access, 48" LED TV, Chromecast and movie streaming system. Rollaway bed or twin single beds available upon request.
Photo out of - Accessible Superior Room, 1 KING BED
Accessible to our disabled customers, Juliet balcony, King Sofitel MyBed, High-speed Internet access, 48" LED TV, Chromecast and movie streaming system. Rollaway bed or twin single beds available upon request.
Photo out of - Luxury Atrium View Room, 1 King Bed
45 SQM/484 SQFT, Views of internal water feature, Juliet balcony, King Sofitel MyBed, Marble bathroom with deep soaking bath & separate rain shower, Chromecast and streaming, 48" LED TV, High-speed Internet, Rollaway or twin single beds on request.
Photo out of - Luxury Room with Balcony, 1 King Bed
60 SQM/645 SQFT, Atrium Water Feature Views, Spacious Balcony, Complimentary Wi-Fi, Chromecast and movie streaming, 48" TV, Sofitel MyBed, Deep Soaking Tub, Rain Shower, Balmain Bath Amenities, Nepresso Machine, Twin single beds available upon request.
LUXURY ROOM, Club Millésime access, 1 King Bed, Marina View
Photo out of - LUXURY ROOM, Club Millésime access, 1 King Bed, Marina View
35 SQM/376 SQFT, Marina views, Juliet balcony, King Sofitel MyBed, Marble bathroom with deep soaking bath & separate shower, High-speed Internet, 48" LED TV, Chromecast. Access to Club Millésime. Twin single beds available upon request.
Photo out of - JUNIOR SUITE, Club Millésime access, 1 King Bed
52 SQM/559 SQFT, Juliet balcony, Sofitel MyBed, Marble bathroom with deep soaking bath & separate shower, Chromecast and movie streaming system, Internet access, 48" LED TV, Access to Club Millésime. Twin single beds available upon request.
Photo out of - DELUXE SUITE, Club Millésime access, 1 King Bed
63 SQM / 678 SQFT, Separate Lounge room, Juliet balcony, Sofitel MyBed, Marble bathroom with deep soaking bath & separate shower, High-Speed Internet access, LED TV, Nespresso machine, Chromecast and access to Sofitel's executive lounge Club Millésime.
Photo out of - OPERA SUITE, Club Millésime access, 1 King Bed
Unrivalled chic & finest views of the harbour. Floor-to-ceiling windows. Opulent lounge & dining room. The perfect night's rest awaits on a Sofitel MyBed. Bathroom with special amenities. Twin single beds available upon request.
Access:
2.09 km / 1.3 mi15 min walk / 10 min drive
Page out of
WESTFIELD
Tourist attraction
Access:
1.13 km / 0.7 mi10 min walk / 5 min drive
Page out of
AUCKLAND CBD
Marina
Access:
1.13 km / 0.7 mi10 min walk / 5 min drive
Page out of
VICTORIA PARK
Restaurant and cafe district
Access:
320 m / 0.2 mi5 min walk / 5 min drive
VIADUCT HARBOUR
Restaurant and cafe district
Access:
500 m / 0.31 mi5 min walk / 1 min drive
NORTH WARF
Restaurant and cafe district
Access:
500 m / 0.31 mi5 min walk / 1 min drive
WYNYARD QUARTER
Restaurant and cafe district
Access:
500 m / 0.31 mi5 min walk / 1 min drive
AOTEA CENTRE
Shopping centre/mall
Access:
1.93 km / 1.2 mi15 min walk / 10 min drive
Hotel services
Check-in from
-
Check out up to
On site
Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service
172 rooms
One room for people with reduced mobility
4 connecting rooms
91 non-smoking rooms
6 floors
Languages spoken at the hotel
English
Reduced mobility Facilities
100% Non Smoking Property
Laundry / Valet Services
Dry cleaning / Ironing
Wi-Fi
High Speed internet
High Speed WiFi
WiFi at the hotel
WiFi in the communal areas
Additional charge
High speed transmission line
Additional charge
Air conditioning
Safe deposit box at reception
Safe deposit box at reception
Check In & Check-out facilities
Express check-in
Express check-out
Concierge
Concierge
Porter
Porter
Currency exchange
Currency exchange
Catering
2 Restaurants
One Bar
Room service
Cold snacks
Hot meals
Breakfast
Buffet
Additional charge
Business
4 Meeting rooms
Business Center
Business center with support staff
Family
Babysitting on request
Babysitting on request
Well-being
Sofitel Fitness
Covered
On site
Sofitel Fitness
On site
Jacuzzi/Whirlpool bath
Sauna room
On site
Indoor parking
Private
62 parking spaces
Parking opened 24/7
Max Limited Height: 0.2 m
/
6.5 ft
Parking pricing: 52NZD52NZD Per day
Services & equipment
Intercom
Stairs
Valet parking
Security
Well-lit parking
Accessibility
Elevators
Page 1 out of 1, Restaurant 1 :
La Marée
, Restaurant 2 :
French Press Café
La Marée
Photo out of - La Marée
Residing by the harbour's edge, La Marée is where luxury meets sustenance with an orchestrated symphony of French and local fusion cusine takes place. A quintessential spot to delight yourself in sustainably sourced dishes looking over maritime waters.
Cooking style
Gourmet
Capacity
50
Accessibility
Accessible service
21 Viaduct Harbour Avenue, 1010 Auckland, New Zealand
Residing by the harbour's edge, La Marée is where luxury meets sustenance with an orchestrated symphony of French and local fusion cusine takes place. A quintessential spot to delight yourself in sustainably sourced dishes looking over maritime waters.
French Press Café
Photo out of - French Press Café
Influenced by Parisian sidewalk cafés, French Press is the epitome of classic café culture blended with a modern execution. Be delighted by famed hallmarks such as buttery pastries, sweet & savoury crêpes and their famed French Press coffee experience.
Influenced by Parisian sidewalk cafés, French Press is the epitome of classic café culture blended with a modern execution. Be delighted by famed hallmarks such as buttery pastries, sweet & savoury crêpes and their famed French Press coffee experience.
Sabrage
Photo out of - Sabrage
Nestled in Auckland's Viaduct Harbour, Sabrage is a celebration of French flair and effervescence. Inspired by the French champagne tradition, Sabrage is a place to raise a glass, linger and celebrate in style.
Nestled in Auckland's Viaduct Harbour, Sabrage is a celebration of French flair and effervescence. Inspired by the French champagne tradition, Sabrage is a place to raise a glass, linger and celebrate in style.
Breakfast
Photo out of - Breakfast
Buffet
Because great days always start with a good breakfast - fuel yourself with treats and vitamins!
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Services
Continental
Hot Breakfast
Cold breakfast
Restaurant
LA MAREE
Pool
Photo out of - Pool
Feel revitalised as you glide along the 20-metre heated indoor pool in our 5-star Auckland hotel. Perfect for pre-breakfast laps or post-work relaxation.
Sofitel Fitness
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Location
On site
Pool features
Indoor pool
Heated Pool
Dimension
Pool Depth Max:
1.2 m /
3.94 ft
Pool Size Max:
1.8 m /
59.06 ft
Feel revitalised as you glide along the 20-metre heated indoor pool in our 5-star Auckland hotel. Perfect for pre-breakfast laps or post-work relaxation.
Fitness center
Photo out of - Fitness center
Free weights or a state-of-the-art machine? The choice is yours. Our Auckland hotel also features a 20-metre heated indoor lap pool, a decadent Jacuzzi and a therapeutic sauna room.
Sofitel Fitness
Feel the healing heat of the sauna, the adrenaline rush of the gymnasium, the invigoration of spa pool and the post-swim elation after a set of laps in the 20-metre indoor pool.
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Location
On site
Fitness equipment
Free weights
Rowing machine
Treadmill
Fitness machines
Fitness machines with individual screens
Weight machine
Cardiovascular equipment
Exercise bikes
TV in the room
Towels available
Wellness services and equipments
Jacuzzi/Whirlpool bath
Rest room
Sauna room
Free weights or a state-of-the-art machine? The choice is yours. Our Auckland hotel also features a 20-metre heated indoor lap pool, a decadent Jacuzzi and a therapeutic sauna room.
Spa
Photo out of - Spa
Additional charge
Tiptoe into our Auckland spa for signature rituals and experiences with French cosmetology experts, and feel the transformative bliss of balancing pleasure and well-being. Day spa passes available.
Treat yourself to the French glow.
From radiant skin-boosting experiences that detox,
cleanse and revitalize to the chic, tranquil setting that
combats the demands of modern life, Sofitel Spa
is the ultimate in French cosmetology.
Tiptoe into our Auckland spa for signature rituals and experiences with French cosmetology experts, and feel the transformative bliss of balancing pleasure and well-being. Day spa passes available.
Light-filled and versatile, the Boulevard overlooks the Viaduct Harbour, infusing your celebration with waterfront vibrancy. Perfect for wedding receptions and soirées, it blends contemporary elegance with effortless ease, creating a setting to remember.
Light-filled and versatile, the Boulevard overlooks the Viaduct Harbour, infusing your celebration with waterfront vibrancy. Perfect for wedding receptions and soirées, it blends contemporary elegance with effortless ease, creating a setting to remember.
Excellent stay.
Not a fan of the limited beer range for the welcome drinks (only Steinlager). Not everybody enjoys the same beers.
Dear Clint V. N.,
Thank you for your positive feedback regarding your recent stay. We appreciate your comments about the welcome drink selection, and your insights will be taken into consideration as we continually strive to enhance our offerings for all guests.
Best regards,
Vaibhav Bhande
Front Office Manager
Sofitel Auckland Viaduct Harbour
Customer review rating 5.0/5
Lisa C.
Couples
-
Confirmed reviews ALL
A fantastic experience from the moment we arrived to our departure . All staff and ere lovely , lounge great and spa and fitness facilities very pleasant . Will definitely be back !
Dear Lisa C.,
Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our location, views, and facilities, as well as the service provided by our team. We look forward to welcoming you back on your next visit.
Best regards,
Vaibhav Bhande
Front Office Manager
Sofitel Auckland Viaduct Harbour
Customer review rating 3.5/5
Meg W.
Couples
-
Confirmed reviews ALL
The hotel was in a great location and staff were lovely. Unfortunately the buffet breakfast was a bit of a disappointment, it was small and underwhelming. It was not to a Sofitel standard in our opinion.
In addition one day we returned to our room to find a half bottle of unopened cold bottle of champagne outside of our room. To our surprise it seemed to have been taken out of our mini bar. We thankfully noticed and put it back in the fridge to avoid being charged for it, or someone else taking it. When raised with front desk staff they said it must have been from the previous guests. Which was a surprising response considering we had been there 2 nights already.
Overall, I think the hotel is great and staff are lovely, i just don’t believe it is at a Sofitel standard.
Customer review rating 5.0/5
Scott W.
Couples
-
Confirmed reviews ALL
Friendly staff, well appointed room and facilities. Bar downstairs had a good vibe and good for a drink before heading out somewhere
Dear Scott W.,
Thank you for your kind feedback regarding your experience at our hotel. We are delighted to hear that you felt welcomed and appreciated our location, staff, and facilities. Your compliments about the bar's atmosphere are greatly valued. We look forward to hosting you again in the future.
Best regards,
Vaibhav Bhande
Front Office Manager
Sofitel Auckland Viaduct Harbour
Customer review rating 4.5/5
Kate R.
Couples
-
Confirmed reviews ALL
Staff great, food cafe great
Dear Kate R.,
Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you enjoyed our convenient location and found our staff and café to your satisfaction. Your positive comments are greatly appreciated.
Best regards,
Vaibhav Bhande
Front Office Manager
Sofitel Auckland Viaduct Harbour
Dear Clint V. N.,
Thank you for your positive feedback regarding your recent stay. We appreciate your comments about the welcome drink selection, and your insights will be taken into consideration as we continually strive to enhance our offerings for all guests.
Best regards,
Vaibhav Bhande
Front Office Manager
Sofitel Auckland Viaduct Harbour
Customer review rating 5.0/5
Lisa C.
Couples
-
Confirmed reviews ALL
A fantastic experience from the moment we arrived to our departure . All staff and ere lovely , lounge great and spa and fitness facilities very pleasant . Will definitely be back !
Dear Lisa C.,
Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our location, views, and facilities, as well as the service provided by our team. We look forward to welcoming you back on your next visit.
Best regards,
Vaibhav Bhande
Front Office Manager
Sofitel Auckland Viaduct Harbour
Customer review rating 3.5/5
Meg W.
Couples
-
Confirmed reviews ALL
The hotel was in a great location and staff were lovely. Unfortunately the buffet breakfast was a bit of a disappointment, it was small and underwhelming. It was not to a Sofitel standard in our opinion.
In addition one day we returned to our room to find a half bottle of unopened cold bottle of champagne outside of our room. To our surprise it seemed to have been taken out of our mini bar. We thankfully noticed and put it back in the fridge to avoid being charged for it, or someone else taking it. When raised with front desk staff they said it must have been from the previous guests. Which was a surprising response considering we had been there 2 nights already.
Overall, I think the hotel is great and staff are lovely, i just don’t believe it is at a Sofitel standard.
Customer review rating 5.0/5
Scott W.
Couples
-
Confirmed reviews ALL
Friendly staff, well appointed room and facilities. Bar downstairs had a good vibe and good for a drink before heading out somewhere
Dear Scott W.,
Thank you for your kind feedback regarding your experience at our hotel. We are delighted to hear that you felt welcomed and appreciated our location, staff, and facilities. Your compliments about the bar's atmosphere are greatly valued. We look forward to hosting you again in the future.
Best regards,
Vaibhav Bhande
Front Office Manager
Sofitel Auckland Viaduct Harbour
Customer review rating 4.5/5
Kate R.
Couples
-
Confirmed reviews ALL
Staff great, food cafe great
Dear Kate R.,
Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you enjoyed our convenient location and found our staff and café to your satisfaction. Your positive comments are greatly appreciated.
Best regards,
Vaibhav Bhande
Front Office Manager
Sofitel Auckland Viaduct Harbour
Customer review rating 4.5/5
Bill H.
Families
-
Confirmed reviews ALL
Fantastic staff throughout the hotel, including restaurant, concierge bar and reception. So helpful and patient.
Dear Bill H.,
Thank you for your kind words regarding your experience at Sofitel Auckland Viaduct Harbour. We are delighted to hear that our staff provided you with exceptional service across various areas of the hotel. Your satisfaction is our priority, and we look forward to welcoming you back.
Best regards,
Vaibhav Bhande
Front Office Manager
Sofitel Auckland Viaduct Harbour
Customer review rating 5.0/5
Benjamin H.
Business
-
Confirmed reviews ALL
The location is excellent, the rooms are modern and large, but the highlight was the staff - attentive, professional and friendly
Dear Benjamin H.,
Thank you for your kind words regarding our attentive and friendly staff, as well as your appreciation for our excellent location and spacious accommodations. We are delighted that your experience was positive and hope to welcome you back in the future.
Best regards,
Vaibhav Bhande
Front office Manager
Sofitel Auckland Viaduct Harbour
Customer review rating 4.0/5
Nigel M.
Couples
-
Confirmed reviews ALL
Great location & lovely hotel
Dear Nigel M.,
Thank you for your kind words regarding your stay with us. We are pleased to hear that you enjoyed our location and found our hotel to be lovely. We look forward to welcoming you back in the future.
Best regards,
Vaibhav Bhande
Front office Manager
Sofitel Auckland Viaduct Harbour
Customer review rating 5.0/5
Kasia T.
Couples
-
Confirmed reviews ALL
Great location by the viaduct, friendly staff, spacious and comfy rooms.
Dear Kasia T.,
Thank you for your kind words regarding our prime location, attentive staff, and comfortable accommodations. We are delighted to hear that you enjoyed your stay with us and appreciate your feedback.
Best regards,
Vaibhav Bhande
Front office Manager
Sofitel Auckland Viaduct Harbour
Customer review rating 5.0/5
Suzanne H.
Couples
-
Confirmed reviews ALL
Great place to stay whether dining in, spa facilities or visiting all that Auckland hss on your doorstep
Dear Suzanne H.,
Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our staff helpful and enjoyed our dining and spa facilities, as well as the location. We look forward to welcoming you back to Sofitel Auckland Viaduct Harbour.
Best regards,
Vaibhav Bhande
Front office Manager
Sofitel Auckland Viaduct Harbour
Customer review rating 5.0/5
Tommaso M.
Business
-
Confirmed reviews ALL
A perfect location for my business trip . Comfortable, modern, good options for food and lovely staff. Facilities look great and was sad I didn’t have time to use the gym or the pool. Next time!
Dear Tommaso M.,
Thank you for sharing your positive experience at Sofitel Auckland Viaduct Harbour. We are delighted to hear that you appreciated our location, modern accommodations, and the quality of our facilities. It is wonderful to know that our staff contributed to your enjoyable stay. We look forward to welcoming you back, so you may take full advantage of our gym and pool during your next visit.
Warm regards,
Vaibhav Bhande
Front Office Manager
Sofitel Auckland Viaduct Harbour
Customer review rating 4.5/5
Lorraine P.
Solo
-
Confirmed reviews ALL
Very good location, clean and comfortable.
Dear Lorraine P.,
Thank you for your kind words regarding your recent stay at Sofitel Auckland Viaduct Harbour. We are pleased to hear that you found our location appealing and enjoyed the cleanliness and comfort of our accommodations. Your feedback is greatly appreciated.
Warm regards,
Vaibhav Bhande
Front Office Manager
Sofitel Auckland Viaduct Harbour
Customer review rating 4.5/5
John D. M.
Business
-
Confirmed reviews ALL
Great stay thank you
Dear John D. M.,
Thank you for your kind words regarding our helpful staff. We are delighted to hear that you had a great stay with us. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.
Warm regards,
Vaibhav Bhande
Front Office Manager
Sofitel Auckland Viaduct Harbour
Customer review rating 1.0/5
Munro N.
Families
-
Confirmed reviews ALL
I had asked that my Accor credit points be used to part pay teh bill but this did not happen and when I realised their mistake later that same day I wrote them an email but it was ignired, no rpely was recieved. I am not a cutsomer worth a response, just another number and an annoyance to them
Customer review rating 5.0/5
Stephanie L.
Couples
-
Confirmed reviews ALL
Welcomed after a horror flight
Complimentary breakfast which just made our trip
Great pool swim
Excellent location
Dear Stephanie L.,
Thank you for your kind words regarding your recent stay. We are delighted to hear that our customer service, complimentary breakfast, and pool facilities contributed positively to your experience. It is always our aim to provide a welcoming atmosphere for our guests.
Best regards,
Vaibhav Bhande
Front Office Manager
Sofitel Auckland Viaduct Harbour
Customer review rating 4.5/5
Andrew S.
Couples
-
Confirmed reviews ALL
Was a really relaxing stay made possible by a hotel crew ensuring that guests loyalty was noted. From the room selection down to the welcome amenity. Higly recommended.
Dear Andrew S.,
Thank you for your kind words regarding your recent stay. We are delighted to hear that our team made your experience relaxing and that our loyalty recognition enhanced your visit. Your recommendation means a great deal to us.
Warm regards,
Vaibhav Bhande
Front Office Manager
Sofitel Auckland Viaduct Harbour
Customer review rating 5.0/5
Charles M. &. J. M. P.
Couples
-
Confirmed reviews ALL
We enjoyed our stay at Sofitel Auckland Viaduct Harbor. The location was convenient. Our room was comfortable and clean. The hotel staff were very helpful and friendly. We would definitely recommend
Dear Charles M. &. J. M. P.,
Thank you for your kind words regarding your recent stay. We are pleased to hear that you found our location convenient and enjoyed the comfort and cleanliness of your room. We take pride in our team's dedication to service and appreciate your recommendation.
Best regards,
Vaibhav Bhande
Front Office Manager
Sofitel Auckland Viaduct Harbour
Customer review rating 3.0/5
Kaelee H.
Couples
-
Confirmed reviews ALL
The stay was fine, nothing great that stood out and nothing terribly bad either.
Our room was upgraded to atrium view but you have to keep your window coverings across for any privacy, it's super strange why a tv is set up against a wall that cannot be viewed from either the couch or the bed?
The bed was way too soft for our liking and the room was hot at night even with air con on lowest setting.
The arrival/foyer areas all smell intensely of chlorine from the rock pool/water features in the those areas so I'm guessing it's necessary or over dosed for it to be so noticeable.
The location is fine in terms of the viaduct area but we wouldn't choose to stay here again would rather be closer to Queen St/Britomart area.
We had no issues with service in the hotel the few people we encountered were friendly and efficient.
Dear Kaelee H.,
Thank you for sharing your feedback regarding your recent stay with us. I appreciate your comments, particularly regarding the aspects of your room and the overall experience.
I understand your concerns about the layout of the television and the comfort of the bed. Our room configurations vary, and we strive to accommodate different preferences. I also acknowledge your discomfort with the room temperature and the air conditioning. We will take your comments into consideration as we continually assess our facilities.
Regarding the chlorine scent in the foyer areas, we maintain our water features to ensure a pleasant ambiance, and I apologize if the intensity was overwhelming during your visit.
It is heartening to know that you found our staff to be friendly and efficient; they are dedicated to providing excellent service. We appreciate your insights and hope you will consider us for future stays.
Best regards,
Vaibhav Bhande
Front Office Manager
Sofitel Auckland Viaduct Harbour
Customer review rating 4.0/5
Fiona M.
Couples
-
Confirmed reviews ALL
Well located, comfortable room, excellent service from staff. Tap in the room at the amenities sink did not work.
Dear Fiona M.,
Thank you for your kind words regarding our location, room comfort, and the excellent service provided by our staff. I appreciate your feedback about the tap issue, and I will ensure it is addressed. Your satisfaction is important to us.
Best regards,
Vaibhav Bhande
Front Office Manager
Sofitel Auckland Viaduct Harbour
Customer review rating 5.0/5
Paul S.
Couples
-
Confirmed reviews ALL
I need to rave about this place. This is the review I placed on Google Maps where I've had over 1.7m views.
We had a fantastic stay at Sofitel Auckland Viaduct Harbour. From the moment we drove up, the team were friendly, welcoming and professional.
Thanks to my Accor Platinum benefits, we enjoyed a special Deluxe Suite. The room was expansive, with a separate bedroom, dining table and a two-sided balcony overlooking the surrounding city and harbour. A lovely welcome dessert, personalised with “Welcome Back to Sofitel”, was a thoughtful touch that made our arrival even more special.
Breakfast was excellent, with plenty of options and delicious food. Club Millésime was another highlight, offering a generous selection of food alongside bottomless wine, spirits and beer. The quality and variety made it a thoroughly enjoyable experience.
Popped into Sabrage for lunch and some absolutely awesome cocktails. 🍹 The atmosphere was fabulous, the drinks hit the spot, and then… at 2.00 pm, out came the complimentary sweets! 🍰🍬
Well, that was unexpected!
Diet starts next week! 🤣
The hotel’s Viaduct Harbour location is ideal for exploring Auckland, with the waterfront, restaurants and city attractions close by.
Overall, a superb experience combining excellent service, spacious accommodation, great food and the added benefits of Accor Platinum membership. We would happily return and highly recommend this hotel to anyone looking for a premium Auckland stay.
Dear Paul S.,
Thank you for your wonderful review and for taking the time to share your experience at Sofitel Auckland Viaduct Harbour. We are delighted to hear that your stay was exceptional and that you appreciated the warm welcome from our team upon your arrival.
It is gratifying to know that you enjoyed the Deluxe Suite and the thoughtful touches we provide, such as the welcome dessert. Your positive feedback regarding our breakfast offerings and the Club Millésime experience is greatly appreciated, as we aim to ensure our guests have a memorable culinary journey.
We are also pleased that you had the opportunity to enjoy Sabrage and found our cocktails enjoyable. Your kind words about our location highlight the convenience we aim to offer our guests when exploring Auckland.
Thank you once again for your recommendation. We look forward to welcoming you back for another superb experience in the future.
Best regards,
Vaibhav Bhande
Front Office Manager
Sofitel Auckland Viaduct Harbour
Web-users rating
Other web-users rate our hotel
403 reviews9.4/10Location
859 reviews6.7/10Room
914 reviews8.4/10Service
8 reviews1.9/10WiFi
441 reviews5.2/10Comfort
264 reviews7.7/10Food
225 reviews8/10Vibe
211 reviews8/10Breakfast
139 reviews9.5/10Location
302 reviews6.9/10Room
310 reviews8.5/10Service
160 reviews5.2/10Comfort
105 reviews7.8/10Food
79 reviews8.2/10Vibe
77 reviews8/10Breakfast
59 reviews5.3/10Cleanliness
32 reviews9.5/10Location
107 reviews6.7/10Room
133 reviews8.3/10Service
48 reviews5.4/10Comfort
28 reviews8.2/10Breakfast
23 reviews5.7/10Cleanliness
22 reviews5.1/10Value
12 reviews7/10Bar
35 reviews9.2/10Location
145 reviews5/10Room
127 reviews7.9/10Service
73 reviews3.8/10Comfort
22 reviews7.6/10Breakfast
20 reviews4.8/10Cleanliness
13 reviews4.8/10Value
11 reviews9.6/10Location
25 reviews6.1/10Room
36 reviews8.1/10Service
16 reviews5.4/10Comfort
14 reviews7.8/10Amenities
12 reviews8.3/10Breakfast
9 reviews7.7/10Food
6 reviews5.6/10Value
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Frequently asked questions
The Sofitel Auckland Viaduct Harbour is located at 21 Viaduct Harbour Avenue, 1010 Auckland, New Zealand. Situated in the heart of the city, we are a 5-minute walk from the Victoria Park and Viaduct Harbour restaurant districts, and 1.5 km from the Britomart railway station. On-site private indoor parking is available for an additional fee.
The Sofitel Auckland Viaduct Harbour offers a variety of luxury accommodations:
Superior Room, 1 King Bed
Accessible Superior Room, 1 King Bed
Luxury Atrium View Room, 1 King Bed
Luxury Room with Balcony, 1 King Bed
Luxury Room, Club Millésime access, 1 King Bed, Marina View
Junior Suite, Club Millésime access, 1 King Bed
Deluxe Suite, Club Millésime access, 1 King Bed
Opera Suite, Club Millésime access, 1 King Bed
At Sofitel Auckland Viaduct Harbour, we provide a range of premium services:
Wi-Fi and high-speed internet (Additional charges may apply)
On-site indoor parking and valet service for an additional fee
Breakfast buffet for an additional fee
Air conditioning and wheelchair accessibility
Heated indoor pool, Jacuzzi, and sauna
Sofitel Spa and Sofitel Fitness center
Restaurants La Marée and French Press Café, and Sabrage bar
Concierge, porter, and 24/7 reception
Business center and 4 meeting rooms
The Sofitel Auckland Viaduct Harbour features La Marée, serving French and Latin fusion from 6:00 AM, and French Press Café for Parisian-style treats. Guests can also enjoy Mediterranean-inspired drinks at Sabrage bar or utilize our room service for hot meals and cold snacks. Children's, light, and gluten-free menus are available to suit your dietary needs.
At Sofitel Auckland Viaduct Harbour, check-in is available from 03:00 PM and check-out is up to 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, Sofitel Auckland Viaduct Harbour regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for Sofitel Auckland Viaduct Harbour using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
The Sofitel Auckland Viaduct Harbour features 4 meeting rooms and a business center with support staff. Our largest room spans 195 m² and can accommodate up to 130 guests, with high-speed internet available for your professional needs.
The Sofitel Auckland Viaduct Harbour is a beautiful venue for weddings and soirées, particularly in the light-filled Boulevard space overlooking the water. We offer 4 meeting rooms with a maximum banquet capacity of 100 guests.
The Sofitel Auckland Viaduct Harbour is a wheelchair accessible hotel featuring an Accessible Superior Room with a king bed and an accessible bathroom. Our facilities include elevators and accessible services in our restaurants and bars.
Yes, Sofitel Auckland Viaduct Harbour allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
From the Sofitel Auckland Viaduct Harbour, you can explore several attractions on foot:
Victoria Park: 5 minutes
Viaduct Harbour: 5 minutes
North Warf: 5 minutes
Wynyard Quarter: 5 minutes
Westfield: 10 minutes
Britomart Railway Station: 10 minutes
The Sofitel Spa at Sofitel Auckland Viaduct Harbour offers personalized treatments using Biologique Recherche, Elemis, and Nellie Tier products. Our extensive leisure facilities include a 20-metre heated indoor lap pool, a decadent Jacuzzi, and a sauna.
Business travelers at Sofitel Auckland Viaduct Harbour can utilize our 4 meeting rooms, business center with support staff, and high-speed Wi-Fi. Each room includes a business desk, and breakfast is served from 6:00 AM on weekdays to accommodate your schedule.
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