Sofitel Auckland Viaduct Harbour Hotel 5 stars

Customer review rating 4.7/5 12,712 reviews

ALLSAFE approved hotel

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Sofitel Auckland Viaduct Harbour
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+ 25 Services

Hotel extras

  • ALLSAFE Accredited & Bureau Veritas Certified

  • Millésime - Executive Lounge

  • Sofitel Spa - An Urban Day Spa Retreat

  • La Marée by Michelin-Starred Marc de Passorio

  • Viaduct & Harbourside Locale

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • Beach and water sports
  • Other sports activities
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Business centre
  • Copy/print service available
Information message

Hotel location

Sofitel Auckland Viaduct Harbour

21 Viaduct Harbour Avenue
1010 auckland
new zealand

Tel: +6499099000

Fax: (+64)9/9099001

Check-in from 14h00

Check out up to 11h00

  • Britomart : 

  • CIRCLE LINE :  CIRCLE LINE

  • By plane

    AUCKLAND AIRPORT At 17.6km / 10.94 miles

  • By boat

    VERO CENTRE At 2.09km / 1.3 miles

  • By train

    BRITOMART At 1.5km / 0.93 miles

GPS :-36.844868, 174.757385

Our accommodation(s)

Located on the water edge with floor to ceiling windows & private balconies, spacious bedrooms & suites offer views over the Viaduct basin & Auckland city. Features include espresso machines, Bose sound systems, French amenities & oversized bathrooms

Superior Room, 1 King Bed, City Views

Accessible room
  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Luxury Room, 1 King Bed, Internal Water Views

  • Max. number of persons: 3
  • Area: From 45 / 484 sq ft
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

Luxury Room, 1 King Bed, Atrium View, Balcony

  • Max. number of persons: 2
  • Area: From 60 / 646 sq ft

Luxury Room, 1 King Bed, Marina View, Club Sofitel Access

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

La Marée by Marc de Passorio

Type of cuisine: Regional

Residing by the harbour's edge, La Marée by renowned Michelin-starred chef Marc de Passorio harnesses the culinary traditions of France, blended with NZ's finest seafood, to transform them into culinary masterpieces. Serving breakfast, lunch & dinner.

Menu (PDF)

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

French Press Café

Type of cuisine: Cafe

Influenced by Parisian sidewalk cafés, French Press is the epitome of classic café culture blended with a modern execution. Be delighted by famed hallmarks such as buttery pastries, sweet & savoury crêpes and their famed French Press coffee experience.

Lunch

07:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Sabrage Champagne Bar

Non contractual photo

Sabrage is a much clamoured-for drink destination with the re-emergence of the classic Champagne bar. Focussing on France's finest and most effervescence vintages you can partake in the bar's signature Sabrage experience.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 195

  • Maximum capacity: 140 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Sofitel Auckland Viaduct Harbour

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

12,712 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,541 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Great weekend away for our babymoon

Customer review rating 5.0/5

Al Couples - 17/02/2021 Confirmed reviews ALL

Your staff were incredibly attentive and polite, pleasure to deal with. The room was comfortable and relaxing. Overall we thoroughly enjoyed staying with you and would absolutely recommend to friends and family. Thank you!

Comfortable stay

Customer review rating 3.5/5

Cherie Couples - 17/02/2021 Confirmed reviews ALL

My husband and I stayed for our wedding anniversary. The staff are fabulous, the service is great and it’s not forced it really makes you feel welcome.

Made to Feel Welcone

Customer review rating 5.0/5

Steven D. Couples - 17/02/2021 Confirmed reviews ALL

Excellent Valentines Day stay. From the moment our car door was open for us to the warm welcome we received at check in NOTHING was to be faulted.

Enjoyed the stay

Customer review rating 4.5/5

Anonymous Couples - 17/02/2021 Confirmed reviews ALL

Loved the check in and room experience.

Enjoyable

Customer review rating 4.0/5

Anonymous Couples - 17/02/2021 Confirmed reviews ALL

Enjoyable pleasant friendly and helpful

Top Line Hotel

TripAdvisor rating 5.0/5

reg s 17/02/2021 TripAdvisor review

Really top line Hotel-great facilities,very well appointed,spotlessy clean & understanding & helpful staff, Location was a little away from main town,but ambience & relaxing area made up for extra distance.

Top Line Property-

Customer review rating 4.0/5

Reg S. Solo - 16/02/2021 Confirmed reviews ALL

A very relaxing,enjoyable,top class & clean Luxury Hotel. Great staff,spacious & clean rooms & exceptionally peaceful & super location

Good stay..fantastic staff

Customer review rating 4.0/5

John W. Couples - 16/02/2021 Confirmed reviews ALL

24 hour late change to our stay was greatly appreciated

good quality

Customer review rating 4.5/5

Anonymous Couples - 16/02/2021 Confirmed reviews ALL

proficient

Good Location but average stay

Customer review rating 2.5/5

Heather Couples - 16/02/2021 Confirmed reviews ALL

Check in: Unsatisfactory - I had already paid for my stay in full, but the Visa Pre-authorisation was taken for the full amount and once I pointed it out the girl cancelled it. However that amount of money was held on my Visa which made it unavailable to me. Housekeeping: Returned to my room at 3pm (had left at 10am) & housekeeping had not been done

Best experience in a NZ Hotel.

Customer review rating 5.0/5

Ian W. Couples - 16/02/2021 Confirmed reviews ALL

Welcomed and seated quickly to get details of stay done, complimentary Champagne and then questioned if it was a special occasion which it was our 38th wedding anniversary at which time we were treated to Petitfore's and another champagne. Room was excellent and we dined at the hotel both Dinner and breakfast which were both outstanding. Best stay in a NZ hotel ever.

Fantastic stay at Sofitel

Customer review rating 5.0/5

Kate Friends - 16/02/2021 Confirmed reviews ALL

Loved our stay at the Auckland Sofitel. From the moment we drove up, we were so well looked after, and made to feel like VIPs. The room was spacious, well appointed and so comfy. Next time will upgrade to a water view!

beautiful rooms great location, staff are amazing!! well done team

Customer review rating 5.0/5

Graeme R. Friends - 15/02/2021 Confirmed reviews ALL

awesome, couldnt have asked for a nicer place to stay, comfy beds/pillows etc fantastic service! well be back

Great stay

Customer review rating 5.0/5

Anonymous Couples - 15/02/2021 Confirmed reviews ALL

Exceptional staff service, very polite

Classy Premium Hotel

Customer review rating 4.0/5

Glenn P. Couples - 15/02/2021 Confirmed reviews ALL

One night, so no experience of culinary or other facilities. Check in was excellent, as was concierge and vehicle delivery. Departure was equally efficient, charming staff member, and again concierge experience excellent. Disappointed minibar was empty, but at least there was real milk !! Room was very good, although I could not understand the aircon control and struggled to get an ambient temperature. Great bathroom, awesome shower. Bed was good; partner slept like a log, me not so good, as I found it a little hard. Can't please everyone !!! Magnificent TV; not often one gets to be able to Chromecast in a hotel room !!

Incredible Anniversary

Customer review rating 5.0/5

Adam R. Couples - 15/02/2021 Confirmed reviews ALL

From the moment we walked thru the doors till the moment we left the service was impeccable. Amazing staff at all level. We stayed for 3 nights for our 5th wedding anniversary and we made such special memories. Thank you very much Sofitel for your contribution to that.

Close enough to walk everywhere

Customer review rating 4.5/5

Anonymous Couples - 14/02/2021 Confirmed reviews ALL

Very happy with our accomodation

Dear Ms. Sharon O., We very much appreciate your comments regarding your stay at the Sofitel Auckland Viaduct Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am glad that you enjoyed your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With Warm Regards, Som Namprasert Guest Relations Manager

Poor performance on a number of aspects.

Customer review rating 2.0/5

Anonymous Business - 14/02/2021 Confirmed reviews ALL

Have discussed with Raj.

Great stay

Customer review rating 5.0/5

Julian L. Couples - 14/02/2021 Confirmed reviews ALL

We were extremely satisfied during our stay as the staff were professional, facilities were well maintained, the room was perfect for our stay, especially the bathtub and the restaurant we ate for breakfast the food was delicious, good portion and the beverages were refreshing.

Dear Mr. Julian L., We very much appreciate your comments regarding your stay at the Sofitel Auckland Viaduct Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am glad to read that you enjoyed your stay especially; our big bath and the breakfast at La Marée. We do offer Bath salt as Bath Bubble as a complimentary to enhance your bath experience as well. I will update your profile note so the team will place the bath salt and bath bubble every time you stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With Warm Regards, Som Namprasert Guest Relations Manager

Good location.

Customer review rating 4.5/5

Mahendra S. Solo - 14/02/2021 Confirmed reviews ALL

Great hotel. Good location. Staff are professional. Service was. Room was excellent.

Bonjour Mr. S., Thank you for taking the time to comment on your stay at Sofitel Auckland Viaduct Harbour. It is always a pleasure to read that you enjoyed your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With Warm Regards, Som Namprasert Guest Relations Manager

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