Sofitel Auckland Viaduct Harbour 5 stars

Customer review rating (ALL Rating) 4.2/5 1,606 reviews

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Description

Hotel extras

  • Stunning harbour side location in Auckland's CBD

  • La Marée signature restaurant offering a symphony of French and Latin fusion cuisine

  • Extensive leisure facilities including heated pool, jacuzzi, and fully-equipped gymnasium

  • Sofitel Spa offering an urban retreat for personalised spa treatments and well-being

  • Club Millésime offering a sophisticated and relaxing oasis with a realm of privileges

Our accommodation(s)

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Hotel location

Sofitel Auckland Viaduct Harbour

21 Viaduct Harbour Avenue
1010 AUCKLAND
New Zealand

GPS:-36.844868, 174.757385

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,606 reviews

TripAdvisor Rating  4.5/5  3,694 reviews

Experience with the Sofitel in Auckland

TripAdvisor rating 1.0/5

Brendan P TripAdvisor review

Stayed there for one night and used their valet parking service, After we got vehicle and left the fist stop we made I found that the right front guard had a big scrape mark I contacted them the next day after a bout five phone calls i finally talked to the duty manager he said he will investigate there cctv footage. After approximately 3 weeks of me phoning every couple of days and not getting anywhere I got an email saying that the damage did not happen whilst in there valet system, When I took our veichle to our local panel he showed me another car he had there he was working on and guess what , it was damaged at the Sofitel whilst being valeted, as you could imagine this made me really happy, all it would have taken was a free nights accommodation to go towards the insurance excess but no they were not interested, so I won’t be staying there again.

Customer review rating 4.0/5

Danielle P. Couples - Confirmed reviews ALL

This is a great place to relax and unwind

Dear Danielle P., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location excellent and enjoyed a relaxing experience at our hotel. We look forward to welcoming you back in the future. Best regards, Vaibhav Bhande Front Office Manager Sofitel Auckland Viaduct Harbour

Customer review rating 5.0/5

Merlynn A. Families - Confirmed reviews ALL

3 nights at this hotel and everything was excellent. The breakfast was great and I loved the barista, Jimmy, and the coffee designs he created on my cappuccino every morning. The concierge was also excellent. So helpful with reservations for restaurants, transportation and knowledge of the city. Our room was well appointed and not one problem. I’d highly recommend this hotel, located within easy walking to the harbor.

Dear Merlynn A., Thank you for sharing your positive experience at Sofitel Auckland Viaduct Harbour. We are delighted to hear that you enjoyed your stay, particularly the breakfast and the exceptional service provided by our barista, Jimmy, as well as our concierge team. It is wonderful to know that our accommodations met your expectations and that our location enhanced your visit. Your kind recommendation is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Vaibhav Bhande Front Office Manager Sofitel Auckland Viaduct Harbour

Customer review rating 5.0/5

Elizabeth S. Solo - Confirmed reviews ALL

Staff were helpful and friendly, nothing too much trouble!

Dear Elizabeth S., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our central location and the helpfulness of our staff. Your kind words are truly appreciated, and we look forward to welcoming you back soon. Best regards, Vaibhav Bhande Front Office Manager Sofitel Auckland Viaduct Harbour

Customer review rating 4.5/5

Ryan H. Families - Confirmed reviews ALL

Overall good.

Dear Ryan H., Thank you for your feedback. We are pleased to hear that you had a good stay with us. Your satisfaction is important, and we appreciate your kind words. Warm regards Vaibhav Bhande Front Office Manager Sofitel Auckland Viaduct Harbour

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Other web-users rate our hotel

  • 375 reviews 9.4/10 Location
  • 838 reviews 6.3/10 Room
  • 892 reviews 7.9/10 Service
  • 426 reviews 4.8/10 Comfort
  • 261 reviews 7.4/10 Food
  • 230 reviews 8.3/10 Breakfast
  • 229 reviews 8/10 Vibe
  • 163 reviews 5.2/10 Cleanliness

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