Name: Sofitel Auckland Viaduct Harbour | ALL - ALL
Address: 21 Viaduct Harbour Avenue, AUCKLAND, 1010, NZ
Telephone: +6499099000
Rating: 4.3

Sofitel Auckland Viaduct Harbour

French luxury and local cuisine in the world's most exciting city

The Sofitel Auckland Viaduct Harbour is located in the heart of Auckland. Inspired by New Zealand's landscape and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination. All luxury appointed bedrooms and suites have private Juliet balconies, floor to ceiling windows, and oversized bathrooms with separate rain showers and deep soaking bathtubs.
Stay in one of our Auckland Harbour suites to enjoy the amazing water views of Auckland.

In New Zealand's vibrant City of Sails, Sofitel Auckland offers some of the best panoramic waterfront views. Within easy walking distance of the Viaduct Harbour Restaurant Precinct enjoy an array of local cuisine and fine dining delights.

Complete your Auckland adventure with a nearby sea life safari, fishing charter or thrilling, high-speed jet boat tour, or take the family to explore Kelly Tarlton's Aquarium a few minutes drive away.

We can't wait to welcome guests into our beautiful, French-inspired Sofitel Auckland Viaduct Harbour. Come and visit us and enjoy our Auckland Harbour suites.

Reto Borer, Hotel Management

Hotel extras

Stunning harbour side location in Auckland's CBD
La Marée signature restaurant offering a symphony of French and Latin fusion cuisine
Extensive leisure facilities including heated pool, jacuzzi, and fully-equipped gymnasium
Sofitel Spa offering an urban retreat for personalised spa treatments and well-being
Club Millésime offering a sophisticated and relaxing oasis with a realm of privileges

Our accommodation(s)

Room

Superior Room, 1 King Bed

3 pers. max
35 m² / 376 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Accessible Superior Room, 1 KING BED

2 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Views: City View
Accessible room

See availabilities

Room

Luxury Atrium View Room, 1 King Bed

3 pers. max
45 m² / 484 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

Luxury Room with Balcony, 1 King Bed

2 pers. max
60 m² / 645 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

LUXURY ROOM, Club Millésime access, 1 King Bed, Marina View

3 pers. max
36 m² / 387 sq ft

Bedding 1 x King size bed(s)
Views: Harbour view

See availabilities

Suite

JUNIOR SUITE, Club Millésime access, 1 King Bed

3 pers. max
52 m² / 559 sq ft

Bedding 1 x King size bed(s)
Views: City View or Harbour view

See availabilities

Suite

DELUXE SUITE, Club Millésime access, 1 King Bed

3 pers. max
63 m² / 678 sq ft

Bedding 1 x King size bed(s)
Views: City View or Harbour view
Most of the accommodation: Balcony

See availabilities

Suite

OPERA SUITE, Club Millésime access, 1 King Bed

3 pers. max
127 m² / 1367 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

Accessible Superior Room, 1 KING BED

2 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Views: City View
Accessible room

See availabilities

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Hotel location

Sofitel Auckland Viaduct Harbour

21 Viaduct Harbour Avenue
1010 AUCKLAND
New Zealand

GPS:-36.844868, 174.757385

+64 9 909 9000

+64 9 909 9001

Railway station
Ferries

BRITOMART

Railway station

Access: 1.5 km / 0.93 mi 10 min walk / 5 min drive

VERO CENTRE

Ferries

Access: 2.09 km / 1.3 mi 15 min walk / 10 min drive

WESTFIELD

Tourist attraction

Access: 1.13 km / 0.7 mi 10 min walk / 5 min drive

AUCKLAND CBD

Marina

Access: 1.13 km / 0.7 mi 10 min walk / 5 min drive

VICTORIA PARK

Restaurant and cafe district

Access: 320 m / 0.2 mi 5 min walk / 5 min drive

VIADUCT HARBOUR

Restaurant and cafe district

Access: 500 m / 0.31 mi 5 min walk / 1 min drive

NORTH WARF

Restaurant and cafe district

Access: 500 m / 0.31 mi 5 min walk / 1 min drive

WYNYARD QUARTER

Restaurant and cafe district

Access: 500 m / 0.31 mi 5 min walk / 1 min drive

AOTEA CENTRE

Shopping centre/mall

Access: 1.93 km / 1.2 mi 15 min walk / 10 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

La Marée

Residing by the harbour's edge, La Marée is where luxury meets sustenance with an orchestrated symphony of French and local fusion cusine takes place. A quintessential spot to delight yourself in sustainably sourced dishes looking over maritime waters.

French Press Café

Influenced by Parisian sidewalk cafés, French Press is the epitome of classic café culture blended with a modern execution. Be delighted by famed hallmarks such as buttery pastries, sweet & savoury crêpes and their famed French Press coffee experience.

Sabrage

Nestled in Auckland's Viaduct Harbour, Sabrage brings Mediterranean warmth to every sip. From golden hour aperitifs to late-night chats, it's your go-to spot for crafted indulgence.

Pool

Feel energised and revitalized as you glide along the 20 metre heated indoor lap pool. Or, retreat to the decadent Jacuzzi for a truly restful experience. Allow muscle tension to melt away as you drift off to a peaceful state of profound relaxation.

Fitness center

Feel the healing heat of the sauna, the adrenaline rush of the gymnasium, the invigoration of spa pool and the post-swim elation after a set of laps in the 20-metre indoor pool.

Spa

Targeted products by prestigious French brand, Biologique Recherche, global British skincare, Elemis and New Zealand brand, Nellie Tier. Sofitel Spa welcomes guests from 10am-7.30pm daily & caters to private events & occasions.

Meetings & Events

Non contractual photo

Number of Meeting Room: 4
Surface of the largest room: 195 m² / 639 sq ft
Maximum seats capacity: 130
Maximum capacity for banquets: 100

Find out more

Weddings

Light-filled and versatile, the Boulevard overlooks the Viaduct Harbour, infusing your celebration with waterfront vibrancy. Perfect for wedding receptions and soirées, it blends contemporary elegance with effortless ease, creating a setting to remember.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5 1,749 reviews

Brenton B. Business - 5/11/2026 Confirmed reviews ALL

My experience with the Auckland Sofitel was underwhelming. The Club is not a match on Sydney or Melbourne. Staff service levels at reception breakfast and in the club were poor. Staff require significant training.

Dear Brenton B., Thank you for sharing your feedback regarding your recent stay. We regret that your experience did not meet your expectations, particularly in regard to our Club services and staff performance. Your comments will be noted as we continually aim to enhance our guest experience. Warm regards Vaibhav Bhande Front Office Manager Sofitel Auckland Viaduct Harbour

Christine H. Couples - 5/10/2026 Confirmed reviews ALL

The hotel was beautifully laid out, staff were welcoming, we got an upgrade, 1st impressions of the room was nice.

Dear Christine H., Thank you for sharing your feedback. We appreciate your positive remarks regarding our hotel's layout and staff. However, we regret to hear that your overall experience did not meet your expectations. Your comments are important to us as we continually strive to improve. Best regards, Vaibhav Bhande Front Office Manager Sofitel Auckland Viaduct Harbour

Emily B. Business - 5/10/2026 Confirmed reviews ALL

Overall a comfortable hotel, staff were friendly, especially in the bar and at concierge. My main issue was with housekeeping. A lot of hotels are now moving to more sustainable practices of not servicing the rooms daily or at least giving people the option, M gallery in Queenstown even offer a voucher or donation to a local charity if you choose not to have housekeeping. There was a card to leave on the door but despite doing this I still had my room cleaned. I only ever left towels to be changed on the floor and despite this all of my towels were changed daily. Other little things like repeatedly leaving green tea packets when it clearly wasn't being used and not replacing the teas that were, was just another example. I appreciate that it is a hotel but there were some pretty terrible stains on the carpet in mine and my mums room which made it feel less clean. Despite these things it is overall still a good hotel in a quiet spot but a bit over-priced for what it is. I wouldn't not stay here again but I would look at other options first

Dear Emily B., Thank you for taking the time to share your feedback regarding your recent stay at Sofitel Auckland Viaduct Harbour. We are pleased to hear that you found our hotel comfortable and that our staff provided friendly service, particularly at the bar and concierge. However, we sincerely apologize for the issues you experienced with housekeeping. Your comments regarding daily room servicing and the management of your in-room amenities have been noted. While our current policy aims to ensure a consistently high standard of cleanliness, we understand the importance of sustainable practices. We appreciate your suggestions and will consider them as we continually strive to improve our services. Additionally, we regret that the condition of the carpet did not meet your expectations. Cleanliness is a priority for us, and we appreciate your feedback in this regard. We hope to have the opportunity to welcome you back in the future, ensuring a more satisfying experience. Best regards, Vaibhav Bhande Front Office Manager Sofitel Auckland Viaduct Harbour

Jodene C. Families - 5/10/2026 Confirmed reviews ALL

Had a great time at the Sofitel. Staff was very friendly and welcomed us and appreciated the upgrade. My daughter loves the wee sheep they gave her. Room was clean and tidy. Expected a more comfortable bed however for Sofitel standard as it was two beds pushed together and zipped up leaving a noticeable dip in the middle. Another concern which I brought up with staff upon check out was that the house keeper that serviced our room left an open bottle of bright green disinfected in the bathroom by toilet, I assume this is what they cleaned the toilet with. My toddler daughter walked out of the bathroom into room with it with cap opened asking what this was. Luckily she drink it (I dont think she did) but was upset that chemicals was left in bathroom like this where my child got access to it. Please ensure housekeeping are checking they have everything before leaving room. Only giving our stay an 7 for this reason.

Robin A. D. Couples - 5/10/2026 Confirmed reviews ALL

We stayed for four nights at the Sofitel Auckland Viaduct and had A. great stay. We had A. beautiful room over looking the marina and looking directly up at the sky tower.Right from arrival Careem met us and took us to reception to check out with Billie we were totally looked after, we really needed A. break and we got it so this is definitely the place to stay.

Dear Robin A. D., Thank you for sharing your delightful experience at Sofitel Auckland Viaduct Harbour. We are thrilled to hear that you enjoyed the beautiful views from your room and that our team, including Careem and Billie, provided you with exceptional service. It is rewarding to know that we contributed to your well-deserved break. We appreciate your kind words and look forward to welcoming you back for another wonderful stay in the future. Best regards, Vaibhav Bhande Front Office Manager Sofitel Auckland Viaduct Harbour