Sofitel Auckland Viaduct Harbour 5 stars

Name: Sofitel Auckland Viaduct Harbour | ALL - ALL
Address: 21 Viaduct Harbour Avenue, AUCKLAND, 1010, NZ
Telephone: +6499099000
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 1,671 reviews

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21 Viaduct Harbour Avenue, 1010 AUCKLAND, New Zealand

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Sofitel Auckland Viaduct Harbour

French luxury and local cuisine in the world's most exciting city

The Sofitel Auckland Viaduct Harbour is located in the heart of Auckland. Inspired by New Zealand's landscape and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination. All luxury appointed bedrooms and suites have private Juliet balconies, floor to ceiling windows, and oversized bathrooms with separate rain showers and deep soaking bathtubs.
Stay in one of our Auckland Harbour suites to enjoy the amazing water views of Auckland.

In New Zealand's vibrant City of Sails, Sofitel Auckland offers some of the best panoramic waterfront views. Within easy walking distance of the Viaduct Harbour Restaurant Precinct enjoy an array of local cuisine and fine dining delights.

Complete your Auckland adventure with a nearby sea life safari, fishing charter or thrilling, high-speed jet boat tour, or take the family to explore Kelly Tarlton's Aquarium a few minutes drive away.

We can't wait to welcome guests into our beautiful, French-inspired Sofitel Auckland Viaduct Harbour. Come and visit us and enjoy our Auckland Harbour suites.

Reto Borer, Hotel Management

Hotel extras

Stunning harbour side location in Auckland's CBD
La Marée signature restaurant offering a symphony of French and Latin fusion cuisine
Extensive leisure facilities including heated pool, jacuzzi, and fully-equipped gymnasium
Sofitel Spa offering an urban retreat for personalised spa treatments and well-being
Club Millésime offering a sophisticated and relaxing oasis with a realm of privileges

Our accommodation(s)

Room

Superior Room, 1 King Bed

3 pers. max
35 m² / 376 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Accessible Superior Room, 1 KING BED

2 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Views: City View
Accessible room

See availabilities

Room

Luxury Atrium View Room, 1 King Bed

3 pers. max
45 m² / 484 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

Luxury Room with Balcony, 1 King Bed

2 pers. max
60 m² / 645 sq ft

Bedding 1 x King size bed(s)

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Room

LUXURY ROOM, Club Millésime access, 1 King Bed, Marina View

3 pers. max
36 m² / 387 sq ft

Bedding 1 x King size bed(s)
Views: Harbour view

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Suite

JUNIOR SUITE, Club Millésime access, 1 King Bed

3 pers. max
52 m² / 559 sq ft

Bedding 1 x King size bed(s)
Views: City View or Harbour view

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Suite

DELUXE SUITE, Club Millésime access, 1 King Bed

3 pers. max
63 m² / 678 sq ft

Bedding 1 x King size bed(s)
Views: City View or Harbour view
Most of the accommodation: Balcony

See availabilities

Suite

OPERA SUITE, Club Millésime access, 1 King Bed

3 pers. max
127 m² / 1367 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

Accessible Superior Room, 1 KING BED

2 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Views: City View
Accessible room

See availabilities

Hotel location

Sofitel Auckland Viaduct Harbour

21 Viaduct Harbour Avenue
1010 AUCKLAND
New Zealand

GPS:-36.844868, 174.757385

+64 9 909 9000

+64 9 909 9001

Railway station
Ferries

BRITOMART

Railway station

Access: 1.5 km / 0.93 mi 10 min walk / 5 min drive

VERO CENTRE

Ferries

Access: 2.09 km / 1.3 mi 15 min walk / 10 min drive

WESTFIELD

Tourist attraction

Access: 1.13 km / 0.7 mi 10 min walk / 5 min drive

AUCKLAND CBD

Marina

Access: 1.13 km / 0.7 mi 10 min walk / 5 min drive

VICTORIA PARK

Restaurant and cafe district

Access: 320 m / 0.2 mi 5 min walk / 5 min drive

VIADUCT HARBOUR

Restaurant and cafe district

Access: 500 m / 0.31 mi 5 min walk / 1 min drive

NORTH WARF

Restaurant and cafe district

Access: 500 m / 0.31 mi 5 min walk / 1 min drive

WYNYARD QUARTER

Restaurant and cafe district

Access: 500 m / 0.31 mi 5 min walk / 1 min drive

AOTEA CENTRE

Shopping centre/mall

Access: 1.93 km / 1.2 mi 15 min walk / 10 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

La Marée

Residing by the harbour's edge, La Marée is where luxury meets sustenance with an orchestrated symphony of French and local fusion cusine takes place. A quintessential spot to delight yourself in sustainably sourced dishes looking over maritime waters.

French Press Café

Influenced by Parisian sidewalk cafés, French Press is the epitome of classic café culture blended with a modern execution. Be delighted by famed hallmarks such as buttery pastries, sweet & savoury crêpes and their famed French Press coffee experience.

Meetings & Events

Number of Meeting Room: 4
Surface of the largest room: 195 m² / 639 sq ft
Maximum seats capacity: 130
Maximum capacity for banquets: 100

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.3/5 1,671 reviews

James R. Couples - 6/13/2026 Confirmed reviews ALL

Dear James R., Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you appreciated the service provided by our team. We also appreciate your comments regarding the condition of the hallway carpets and walls. We are pleased to let you know that the hallway carpets have since been replaced as part of our maintenance programme, with the new hallway carpets installed in May. We hope this enhancement further improves the overall guest experience. Thank you once again for your valuable feedback. We look forward to welcoming you back to Sofitel Auckland Viaduct Harbour in the near future. Warm regards, Vaibhav Bhande Front office Manager Sofitel Auckland Viaduct Harbour

Anthony P. Business - 6/12/2026 Confirmed reviews ALL

Dear Anthony P., Thank you for your kind words regarding our staff and location. We are delighted to hear that you had a positive experience and appreciate your recognition of our team's efforts in providing exceptional service. Best regards, Vaibhav Bhande Front Office Manager Sofitel Auckland Viaduct Harbour

Evan W. Families - 6/11/2026 Confirmed reviews ALL

Dear Evan W., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you found our accommodations well-appointed and our staff attentive and helpful. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Vaibhav Bhande Front Office Manager Sofitel Auckland Viaduct Harbour

Zara D. Couples - 6/11/2026 Confirmed reviews ALL

Dear Zara D., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed the surprise treat and room upgrade, and that our staff acknowledged your special occasion. It is wonderful to know that you found the accommodations comfortable and the breakfast delicious. We appreciate your feedback on the convenience of our valet parking service as well. Warm regards, Vaibhav Bhande Front Office Manager Sofitel Auckland Viaduct Harbour

Heather E. Business - 6/8/2026 Confirmed reviews ALL

Dear Heather E., Thank you for your kind words about your recent stay. We are delighted to hear that you enjoyed your upgrade and found our facilities suitable for both business and family gatherings. We appreciate your feedback and hope to welcome you back in the future. Best regards, Vaibhav Bhande Front Office Manager Sofitel Auckland Viaduct Harbour

Web-users rating

Other web-users rate our hotel

400 reviews 9.4/10 Location
862 reviews 6.4/10 Room
930 reviews 8.1/10 Service
7 reviews 3.6/10 WiFi
445 reviews 5.3/10 Comfort
269 reviews 7.6/10 Food
233 reviews 7.4/10 Vibe
220 reviews 8.3/10 Breakfast

136 reviews 9.1/10 Location
306 reviews 6.5/10 Room
326 reviews 8.4/10 Service
160 reviews 5/10 Comfort
107 reviews 8/10 Food
83 reviews 8.7/10 Breakfast
77 reviews 7.5/10 Vibe
58 reviews 4.4/10 Cleanliness

37 reviews 9.5/10 Location
108 reviews 6.5/10 Room
134 reviews 7.9/10 Service
49 reviews 5.3/10 Comfort
32 reviews 8.4/10 Breakfast
32 reviews 7/10 Vibe
23 reviews 5/10 Value
22 reviews 5.1/10 Cleanliness

40 reviews 9.3/10 Location
157 reviews 5.6/10 Room
149 reviews 8.1/10 Service
80 reviews 4.3/10 Comfort
26 reviews 8/10 Breakfast
23 reviews 5/10 Cleanliness
16 reviews 5.1/10 Value

14 reviews 9.5/10 Location
28 reviews 6/10 Room
37 reviews 8.1/10 Service
16 reviews 5.6/10 Comfort
9 reviews 8.3/10 Breakfast
8 reviews 6.4/10 Vibe
6 reviews 5.4/10 Value

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

The Sofitel Auckland Viaduct Harbour offers a variety of luxury accommodations:

Superior Room, 1 King Bed
Accessible Superior Room, 1 King Bed
Luxury Atrium View Room, 1 King Bed
Luxury Room with Balcony, 1 King Bed
Luxury Room, Club Millésime access, 1 King Bed, Marina View
Junior Suite, Club Millésime access, 1 King Bed
Deluxe Suite, Club Millésime access, 1 King Bed
Opera Suite, Club Millésime access, 1 King Bed

What services and amenities are available?

At Sofitel Auckland Viaduct Harbour, we provide a range of premium services:

Wi-Fi and high-speed internet (Additional charges may apply)
On-site indoor parking and valet service for an additional fee
Breakfast buffet for an additional fee
Air conditioning and wheelchair accessibility
Heated indoor pool, Jacuzzi, and sauna
Sofitel Spa and Sofitel Fitness center
Restaurants La Marée and French Press Café, and Sabrage bar
Concierge, porter, and 24/7 reception
Business center and 4 meeting rooms

What dining options are available?

What are the check-in and check-out times?

At Sofitel Auckland Viaduct Harbour, check-in is available from 03:00 PM and check-out is up to 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Sofitel Auckland Viaduct Harbour regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.