Sofitel Auckland Viaduct Harbour 5 stars

Customer review rating (ALL Rating) 4.3/5 1,214 reviews

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Hotel extras

  • Stunning harbour side location in Auckland's CBD

  • La Marée signature restaurant offering a symphony of French and Latin fusion cuisine

  • Extensive leisure facilities including heated pool, jacuzzi, and fully-equipped gymnasium

  • Sofitel Spa offering an urban retreat for personalised spa treatments and well-being

  • Club Millésime offering a sophisticated and relaxing oasis with a realm of privileges

Our accommodation(s)

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Hotel location

Sofitel Auckland Viaduct Harbour

21 Viaduct Harbour Avenue
New Zealand

GPS:-36.844868, 174.757385

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,214 reviews

TripAdvisor Rating  4.5/5  3,634 reviews

Certificate of excellence 2023

Lovely staycation

Customer review rating 5.0/5

Chris S. Couples - Confirmed reviews ALL

We had a lovely wedding anniversary night here. We had a lovely room, there was a handwritten card wishing us a happy anniversary cake and a bottle of wine. The rooms were very clean and the staff were amazing. We had a lovely meal in the restaurant as well. Thank you all

Nice, but not perfect

Customer review rating 3.5/5

Jason C. Couples - Confirmed reviews ALL

Had a great time during our stay, marred a little by a few small issues. Requested a sea view, as this was a Valentines trip. I know it's not always possible to get the room we want, but to have a view of the bus station was a little disappointing. Being an All Accor Plus member I was hoping for something a little better. Requested coffee and croissants to be delivered to the room for breakfast, but was told this couldn't be done. That's never happened to me at a Sofitel before. Definitely not what we expect when paying almost $800 for a room. A 5 star hotel that can't bring me croissants? Why?

Will not be staying here again - our loyalty has been taken for granted

Customer review rating 1.0/5

Stuart Couples - Confirmed reviews ALL

Air conditioning never worked. Despite all endeavours this core function did not work and is not forgiveable. The primary bar is under renovation and no one advised us of such - even when booking it did not say under renovation yet had to still pay as if the hotel was operating with this. 5 times I asked for TV to be fixed and it took the second day ( end of) for someone to actually come up and fix . Below 4 star

Beautiful Experience

Customer review rating 5.0/5

Peter Business - Confirmed reviews ALL

Great Rooms, Super Fitness Facilities, Excellent Location. But the best experience was the restaurant, where the food was amazing.

Great stay as usual

Customer review rating 5.0/5

Gareth P. Couples - Confirmed reviews ALL

Been to the Sofitel a few times now. great location. The service was excellent.

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Other web-users rate our hotel

  • 250 reviews 9.2/10 Location
  • 578 reviews 6.8/10 Room
  • 651 reviews 7.1/10 Service
  • 8 reviews 2.2/10 WiFi
  • 207 reviews 6.4/10 Food
  • 143 reviews 8.2/10 Vibe
  • 136 reviews 7.7/10 Breakfast
  • 117 reviews 5.8/10 Cleanliness

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