Sofitel Auckland Viaduct Harbour 5 stars

Customer review rating (ALL Rating) 4.2/5 1,645 reviews

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Description

Hotel extras

  • Stunning harbour side location in Auckland's CBD

  • La Marée signature restaurant offering a symphony of French and Latin fusion cuisine

  • Extensive leisure facilities including heated pool, jacuzzi, and fully-equipped gymnasium

  • Sofitel Spa offering an urban retreat for personalised spa treatments and well-being

  • Club Millésime offering a sophisticated and relaxing oasis with a realm of privileges

Our accommodation(s)

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Hotel location

Sofitel Auckland Viaduct Harbour

21 Viaduct Harbour Avenue
1010 AUCKLAND
New Zealand

GPS:-36.844868, 174.757385

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,645 reviews

Customer review rating 5.0/5

Andrew B. Couples - Confirmed reviews ALL

Nice layout rooms and lovely restaurant

Dear Andrew B., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the layout of our rooms and appreciated our restaurant. Your compliments are truly valued, and we look forward to welcoming you back in the future. Best regards, Vaibhav Bhande Front Office manager Sofitel Auckland Viaduct Harbour

Customer review rating 5.0/5

Colin M. Families - Confirmed reviews ALL

Everything you expect from the Sofitel. The hotel is conveniently located on the viaduct harbour, so a short walk to down town and all the sights of Auckland. The rooms are spacious and comfortable, with very comfy beds. The included breakfast was fabulous, and a great was to start the day.

Dear Colin M., Thank you for taking the time to share your positive experience at Sofitel Auckland Viaduct Harbour. We are delighted to hear that you enjoyed our convenient location, spacious rooms, and the delightful breakfast. It is our aim to provide a memorable stay for our guests, and we appreciate your kind words. We look forward to welcoming you back for another enjoyable visit. Best regards, Vaibhav Bhande Front Office manager Sofitel Auckland Viaduct Harbour

Customer review rating 4.5/5

Alex T. Couples - Confirmed reviews ALL

Checkin was easy, car parked for me, well presented room, no constant hassling for service attention (you left us alone!). Checkout just as smooth.

Dear Alex T., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed a smooth check-in and check-out experience, as well as the comfort of your well-presented room. We appreciate your kind words and look forward to welcoming you back. Best regards, Vaibhav Bhande Front Office manager Sofitel Auckland Viaduct Harbour

Customer review rating 3.0/5

Michael F. Business - Confirmed reviews ALL

Restaurant staff needs some training. Major confusion all three breakfast meals when ordering off the menu (not buffet). Generally not as friendly or attentive as the rest of the staff.

Dear Michael F., Thank you for your feedback regarding your recent stay. We appreciate your compliments about our reception staff. However, we regret that your dining experience did not meet expectations. Your comments on the restaurant service will be noted for future improvements. Best regards, Vaibhav Bhande Front Office Manager Sofitel Auckland Viaduct Harbour

Customer review rating 5.0/5

David C. Business - Confirmed reviews ALL

Very friendly and helpful staff, the room was very relaxing. I loved being able to have the balcony door open to let in fresh air and listened to the water flowing in the water feature. It’s the best I have slept in a long time.

Dear David C., Thank you for taking the time to share your delightful experience at Sofitel Auckland Viaduct Harbour. We are thrilled to hear that you found your room near the water feature to be so relaxing, and that the soothing sounds contributed to your restful sleep. It is also wonderful to know that our staff made a positive impression during your stay. We appreciate your kind words and hope to welcome you back for another rejuvenating experience in the future. Warm regards, Vaibhav Bhande Front Office Manager Sofitel Auckland Viaduct Harbour

Other web-users rate our hotel

  • 382 reviews 9.5/10 Location
  • 838 reviews 6.6/10 Room
  • 907 reviews 8.1/10 Service
  • 5 reviews 3.6/10 WiFi
  • 432 reviews 5.2/10 Comfort
  • 259 reviews 7.7/10 Food
  • 236 reviews 7.8/10 Vibe
  • 222 reviews 8.3/10 Breakfast

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