French luxury and local cuisine in the world's most exciting city
The Sofitel Auckland Viaduct Harbour is located in the heart of Auckland. Inspired by New Zealand's landscape and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination. All luxury appointed bedrooms and suites have private Juliet balconies, floor to ceiling windows, and oversized bathrooms with separate rain showers and deep soaking bathtubs. Stay in one of our Auckland Harbour suites to enjoy the amazing water views of Auckland.
In New Zealand's vibrant City of Sails, Sofitel Auckland offers some of the best panoramic waterfront views. Within easy walking distance of the Viaduct Harbour Restaurant Precinct enjoy an array of local cuisine and fine dining delights.
Complete your Auckland adventure with a nearby sea life safari, fishing charter or thrilling, high-speed jet boat tour, or take the family to explore Kelly Tarlton's Aquarium a few minutes drive away.
We can't wait to welcome guests into our beautiful, French-inspired Sofitel Auckland Viaduct Harbour. Come and visit us and enjoy our Auckland Harbour suites.
Reto Borer, Hotel Management
Hotel extras
Stunning harbour side location in Auckland's CBD
La Marée signature restaurant offering a symphony of French and Latin fusion cuisine
Extensive leisure facilities including heated pool, jacuzzi, and fully-equipped gymnasium
Sofitel Spa offering an urban retreat for personalised spa treatments and well-being
Club Millésime offering a sophisticated and relaxing oasis with a realm of privileges
Our accommodation(s)
Book this hotel
Page 1 out of 3, Room 1 :
Superior Room, 1 King Bed
, Room 2 :
Accessible Superior Room, 1 KING BED
Room
Superior Room, 1 King Bed
Photo out of - Superior Room, 1 King Bed
35 SQM/376 SQFT, Juliet balcony, King Sofitel MyBed, Marble bathroom with deep soaking bath & separate rain shower, High-speed Internet access, 48" LED TV, Chromecast and movie streaming system. Rollaway bed or twin single beds available upon request.
Photo out of - Accessible Superior Room, 1 KING BED
Accessible to our disabled customers, Juliet balcony, King Sofitel MyBed, High-speed Internet access, 48" LED TV, Chromecast and movie streaming system. Rollaway bed or twin single beds available upon request.
Photo out of - Luxury Atrium View Room, 1 King Bed
45 SQM/484 SQFT, Views of internal water feature, Juliet balcony, King Sofitel MyBed, Marble bathroom with deep soaking bath & separate rain shower, Chromecast and streaming, 48" LED TV, High-speed Internet, Rollaway or twin single beds on request.
Photo out of - Luxury Room with Balcony, 1 King Bed
60 SQM/645 SQFT, Atrium Water Feature Views, Spacious Balcony, Complimentary Wi-Fi, Chromecast and movie streaming, 48" TV, Sofitel MyBed, Deep Soaking Tub, Rain Shower, Balmain Bath Amenities, Nepresso Machine, Twin single beds available upon request.
LUXURY ROOM, Club Millésime access, 1 King Bed, Marina View
Photo out of - LUXURY ROOM, Club Millésime access, 1 King Bed, Marina View
35 SQM/376 SQFT, Marina views, Juliet balcony, King Sofitel MyBed, Marble bathroom with deep soaking bath & separate shower, High-speed Internet, 48" LED TV, Chromecast. Access to Club Millésime. Twin single beds available upon request.
Photo out of - JUNIOR SUITE, Club Millésime access, 1 King Bed
52 SQM/559 SQFT, Juliet balcony, Sofitel MyBed, Marble bathroom with deep soaking bath & separate shower, Chromecast and movie streaming system, Internet access, 48" LED TV, Access to Club Millésime. Twin single beds available upon request.
Photo out of - DELUXE SUITE, Club Millésime access, 1 King Bed
63 SQM / 678 SQFT, Separate Lounge room, Juliet balcony, Sofitel MyBed, Marble bathroom with deep soaking bath & separate shower, High-Speed Internet access, LED TV, Nespresso machine, Chromecast and access to Sofitel's executive lounge Club Millésime.
Photo out of - OPERA SUITE, Club Millésime access, 1 King Bed
Unrivalled chic & finest views of the harbour. Floor-to-ceiling windows. Opulent lounge & dining room. The perfect night's rest awaits on a Sofitel MyBed. Bathroom with special amenities. Twin single beds available upon request.
Access:
2.09 km / 1.3 mi15 min walk / 10 min drive
Page out of
WESTFIELD
Tourist attraction
Access:
1.13 km / 0.7 mi10 min walk / 5 min drive
Page out of
AUCKLAND CBD
Marina
Access:
1.13 km / 0.7 mi10 min walk / 5 min drive
Page out of
VICTORIA PARK
Restaurant and cafe district
Access:
320 m / 0.2 mi5 min walk / 5 min drive
VIADUCT HARBOUR
Restaurant and cafe district
Access:
500 m / 0.31 mi5 min walk / 1 min drive
NORTH WARF
Restaurant and cafe district
Access:
500 m / 0.31 mi5 min walk / 1 min drive
WYNYARD QUARTER
Restaurant and cafe district
Access:
500 m / 0.31 mi5 min walk / 1 min drive
AOTEA CENTRE
Shopping centre/mall
Access:
1.93 km / 1.2 mi15 min walk / 10 min drive
Hotel services
Check-in from
-
Check out up to
On site
Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service
172 rooms
One room for people with reduced mobility
4 connecting rooms
91 non-smoking rooms
6 floors
Languages spoken at the hotel
English
Reduced mobility Facilities
100% Non Smoking Property
Laundry / Valet Services
Dry cleaning / Ironing
Wi-Fi
High Speed internet
High Speed WiFi
WiFi at the hotel
WiFi in the communal areas
Additional charge
High speed transmission line
Additional charge
Air conditioning
Safe deposit box at reception
Safe deposit box at reception
Check In & Check-out facilities
Express check-in
Express check-out
Concierge
Concierge
Porter
Porter
Currency exchange
Currency exchange
Catering
2 Restaurants
One Bar
Room service
Cold snacks
Hot meals
Breakfast
Buffet
Additional charge
Business
4 Meeting rooms
Business Center
Business center with support staff
Family
Babysitting on request
Babysitting on request
Well-being
Sofitel Fitness
Covered
On site
Sofitel Fitness
On site
Jacuzzi/Whirlpool bath
Sauna room
On site
Indoor parking
Private
62 parking spaces
Parking opened 24/7
Max Limited Height: 0.2 m
/
6.5 ft
Parking pricing: 52NZD52NZD Per day
Services & equipment
Intercom
Stairs
Valet parking
Security
Well-lit parking
Accessibility
Elevators
Page 1 out of 1, Restaurant 1 :
La Marée
, Restaurant 2 :
French Press Café
La Marée
Photo out of - La Marée
Residing by the harbour's edge, La Marée is where luxury meets sustenance with an orchestrated symphony of French and local fusion cusine takes place. A quintessential spot to delight yourself in sustainably sourced dishes looking over maritime waters.
Cooking style
Gourmet
Capacity
50
Accessibility
Accessible service
21 Viaduct Harbour Avenue, 1010 Auckland, New Zealand
Residing by the harbour's edge, La Marée is where luxury meets sustenance with an orchestrated symphony of French and local fusion cusine takes place. A quintessential spot to delight yourself in sustainably sourced dishes looking over maritime waters.
French Press Café
Photo out of - French Press Café
Influenced by Parisian sidewalk cafés, French Press is the epitome of classic café culture blended with a modern execution. Be delighted by famed hallmarks such as buttery pastries, sweet & savoury crêpes and their famed French Press coffee experience.
Influenced by Parisian sidewalk cafés, French Press is the epitome of classic café culture blended with a modern execution. Be delighted by famed hallmarks such as buttery pastries, sweet & savoury crêpes and their famed French Press coffee experience.
Sabrage
Photo out of - Sabrage
Nestled in Auckland's Viaduct Harbour, Sabrage is a celebration of French flair and effervescence. Inspired by the French champagne tradition, Sabrage is a place to raise a glass, linger and celebrate in style.
Nestled in Auckland's Viaduct Harbour, Sabrage is a celebration of French flair and effervescence. Inspired by the French champagne tradition, Sabrage is a place to raise a glass, linger and celebrate in style.
Breakfast
Photo out of - Breakfast
Buffet
Because great days always start with a good breakfast - fuel yourself with treats and vitamins!
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Services
Continental
Hot Breakfast
Cold breakfast
Restaurant
LA MAREE
Pool
Photo out of - Pool
Feel revitalised as you glide along the 20-metre heated indoor pool in our 5-star Auckland hotel. Perfect for pre-breakfast laps or post-work relaxation.
Sofitel Fitness
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Location
On site
Pool features
Indoor pool
Heated Pool
Dimension
Pool Depth Max:
1.2 m /
3.94 ft
Pool Size Max:
1.8 m /
59.06 ft
Feel revitalised as you glide along the 20-metre heated indoor pool in our 5-star Auckland hotel. Perfect for pre-breakfast laps or post-work relaxation.
Fitness center
Photo out of - Fitness center
Free weights or a state-of-the-art machine? The choice is yours. Our Auckland hotel also features a 20-metre heated indoor lap pool, a decadent Jacuzzi and a therapeutic sauna room.
Sofitel Fitness
Feel the healing heat of the sauna, the adrenaline rush of the gymnasium, the invigoration of spa pool and the post-swim elation after a set of laps in the 20-metre indoor pool.
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Location
On site
Fitness equipment
Free weights
Rowing machine
Treadmill
Fitness machines
Fitness machines with individual screens
Weight machine
Cardiovascular equipment
Exercise bikes
TV in the room
Towels available
Wellness services and equipments
Jacuzzi/Whirlpool bath
Rest room
Sauna room
Free weights or a state-of-the-art machine? The choice is yours. Our Auckland hotel also features a 20-metre heated indoor lap pool, a decadent Jacuzzi and a therapeutic sauna room.
Spa
Photo out of - Spa
Additional charge
Tiptoe into our Auckland spa for signature rituals and experiences with French cosmetology experts, and feel the transformative bliss of balancing pleasure and well-being. Day spa passes available.
Treat yourself to the French glow.
From radiant skin-boosting experiences that detox,
cleanse and revitalize to the chic, tranquil setting that
combats the demands of modern life, Sofitel Spa
is the ultimate in French cosmetology.
Tiptoe into our Auckland spa for signature rituals and experiences with French cosmetology experts, and feel the transformative bliss of balancing pleasure and well-being. Day spa passes available.
Light-filled and versatile, the Boulevard overlooks the Viaduct Harbour, infusing your celebration with waterfront vibrancy. Perfect for wedding receptions and soirées, it blends contemporary elegance with effortless ease, creating a setting to remember.
Light-filled and versatile, the Boulevard overlooks the Viaduct Harbour, infusing your celebration with waterfront vibrancy. Perfect for wedding receptions and soirées, it blends contemporary elegance with effortless ease, creating a setting to remember.
Good people. Room air con wasn't quite hot enough.
Dear Hone M.,
Thank you for your kind feedback regarding our staff. We sincerely appreciate your comments about the room temperature and will take note of your observations for future improvements. Your satisfaction is important to us.
Best regards,
Vaibhav Bhande
Front Office Manager
Sofitel Auckland Viaduct Harbour
Great location
Customer review rating 5.0/5
Libby T.
Couples
-
Confirmed reviews ALL
Loved the location beside the viaduct
Dear Libby T.,
Thank you for your kind feedback regarding our prime location by the viaduct. We are delighted to hear that you enjoyed your stay and appreciated the scenic surroundings.
Best regards,
Vaibhav Bhande
Front Office Manager
Sofitel Auckland Viaduct Harbour
Customer review rating 1.0/5
David M.
Business
-
Confirmed reviews ALL
Excellent location, good staff and the rooms were excellent. Breakfast was good and friendly service. The only issue revolved around me having to leave a day early and the staff had no interest in helping me, even though I have stayed 80 times at Accor this year. My loyalty meant nothing and it was very transactional and intentional. Very sad.
Customer review rating 2.0/5
Peter W.
Business
-
Confirmed reviews ALL
No visible reception on arrival. Stale chips. Receipt not emailed on departure
Dear Peter W.,
Thank you for your feedback regarding your recent stay. We regret to hear about your experience with our customer interface, the condition of the snacks, and the receipt not being emailed. Your comments are valuable and will be reviewed as we strive to enhance our services.
Best regards,
Vaibhav Bhande
Front Office Manager
Sofitel Auckland Viaduct Harbour
Customer review rating 4.5/5
Shane D.
Couples
-
Confirmed reviews ALL
Great rooms and friendly staff
Dear Shane D.,
Thank you for your kind feedback regarding our rooms and staff. It is always a pleasure to hear that our guests appreciate the comfort and service we strive to provide. We hope to welcome you back in the near future.
Best regards,
Vaibhav Bhande
Front Office Manager
Sofitel Auckland Viaduct Harbour
Dear Hone M.,
Thank you for your kind feedback regarding our staff. We sincerely appreciate your comments about the room temperature and will take note of your observations for future improvements. Your satisfaction is important to us.
Best regards,
Vaibhav Bhande
Front Office Manager
Sofitel Auckland Viaduct Harbour
Great location
Customer review rating 5.0/5
Libby T.
Couples
-
Confirmed reviews ALL
Loved the location beside the viaduct
Dear Libby T.,
Thank you for your kind feedback regarding our prime location by the viaduct. We are delighted to hear that you enjoyed your stay and appreciated the scenic surroundings.
Best regards,
Vaibhav Bhande
Front Office Manager
Sofitel Auckland Viaduct Harbour
Customer review rating 1.0/5
David M.
Business
-
Confirmed reviews ALL
Excellent location, good staff and the rooms were excellent. Breakfast was good and friendly service. The only issue revolved around me having to leave a day early and the staff had no interest in helping me, even though I have stayed 80 times at Accor this year. My loyalty meant nothing and it was very transactional and intentional. Very sad.
Customer review rating 2.0/5
Peter W.
Business
-
Confirmed reviews ALL
No visible reception on arrival. Stale chips. Receipt not emailed on departure
Dear Peter W.,
Thank you for your feedback regarding your recent stay. We regret to hear about your experience with our customer interface, the condition of the snacks, and the receipt not being emailed. Your comments are valuable and will be reviewed as we strive to enhance our services.
Best regards,
Vaibhav Bhande
Front Office Manager
Sofitel Auckland Viaduct Harbour
Customer review rating 4.5/5
Shane D.
Couples
-
Confirmed reviews ALL
Great rooms and friendly staff
Dear Shane D.,
Thank you for your kind feedback regarding our rooms and staff. It is always a pleasure to hear that our guests appreciate the comfort and service we strive to provide. We hope to welcome you back in the near future.
Best regards,
Vaibhav Bhande
Front Office Manager
Sofitel Auckland Viaduct Harbour
5 star days are over
Customer review rating 2.0/5
Bob
Couples
-
Confirmed reviews ALL
We recently stayed at Sofitel Auckland Viaduct Harbour and found the hotel nicely appointed overall, though parts of the property are clearly beginning to show their age—far below what you expect from a 5-star hotel.
Specifically in the room:
Bathroom Cleanliness: The shower needed attention. There was noticeable mould buildup around the glass door hinges that could easily be scraped off with a fingernail, giving the impression that the lower parts of the shower aren't addressed adequately during daily housekeeping.
Furniture Damage: The glass-top overlay in the main room showed noticeable water damage around the sink area.
Broken Fittings: One of the cabinet drawers housing the tea and coffee supplies, etc, was completely stuck and couldn't be pulled out at all.
Our dining experience at the restaurant was mixed. On a positive note, the ambiance was wonderful, and both our entrees were outstanding.
Unfortunately, the main courses failed to live up to the rest of the meal:
The Bouillabaisse de la maree was far too salty—even a small taste was overwhelming—and the presentation was quite underwhelming.
The mushroom risotto was pleasant for the first couple of bites, but quickly became overly rich and heavy with cream, masking any real mushroom flavor.
To help cut through the richness, we asked our waiter for a lemon wedge and chili. He agreed to fetch them, but never returned. By the time he came back to ask if he could clear the table, we mentioned that we were still waiting for the condiments, but the food was already cold so we may as well consider our meal completed. The staff didn't charge for the mains.
I ordered a $170 Pinot Noir (think the Akitu), but received the $270 Te Wahi. I didn't pick up on the error until it was opened, so on me to wear the additional $100 bottle price, although quite frustrating all the same.
While the location and starters were fantastic, the room maintenance issues, main courses, wine mix up, and slow service response mean the experience didn't quite hit the high bar of a 5-star hotel.
Dear Bob,
Thank you for sharing your feedback regarding your recent stay at Sofitel Auckland Viaduct Harbour. We appreciate your detailed observations, as they help us understand the areas where we can improve.
We are pleased to hear that you found our hotel nicely appointed and enjoyed the ambiance and starters at our restaurant. However, we sincerely regret that the maintenance issues you encountered in your room did not meet your expectations. Our housekeeping team is typically vigilant about cleanliness, and it is concerning to learn that this standard was not upheld during your visit.
Regarding your dining experience, we apologize for the shortcomings in your main courses and the service you received. It is our goal to provide exceptional culinary experiences, and we will review your comments to enhance our offerings and service efficiency.
We appreciate your understanding regarding the wine mix-up and will address this with our staff to prevent future occurrences. Thank you once again for your valuable feedback.
Best regards,
Vaibhav Bhande
Front Office Manager
Sofitel Auckland Viaduct Harbour
Great location
Customer review rating 4.5/5
Anonymous
Couples
-
Confirmed reviews ALL
First time in Auckland and loved the location of Soffitel. Beautiful hotel with exception service
Dear Keith M.,
Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our beautiful hotel and exceptional service, as well as our prime location in Auckland. We look forward to welcoming you back in the future.
Best regards,
Vaibhav Bhande
Front Office Manager
Sofitel Auckland Viaduct Harbour
Great Auckland Hotel
Customer review rating 5.0/5
Martin H.
Families
-
Confirmed reviews ALL
We stayed three times in August .Nice hotel great staff .
Dear Martin H.,
Thank you for your kind words regarding your recent stays at our hotel. We are delighted to hear that you found our staff to be great and enjoyed your time with us in Auckland. We look forward to welcoming you back in the future.
Best regards,
Vaibhav Bhande
Front Office Manager
Sofitel Auckland Viaduct Harbour
Just ok
Customer review rating 3.5/5
Marcel M.
Couples
-
Confirmed reviews ALL
This was our first time staying at an All Accor hotel and we expected more, even though the accommodation itself was satisfactory. External noises disturbed our sleep a bit, and there was only one bathrobe available. At reception, there were many questions regarding the time we would be leaving with our car, which was somewhat embarrassing.
Dear Marcel M.,
Thank you for sharing your feedback regarding your recent stay with us. I am pleased to hear that you found the accommodation satisfactory; however, I regret that external noise affected your rest and that there was a shortage of bathrobes. Additionally, I understand that the inquiries at reception regarding your car departure were uncomfortable. Your insights are valuable, and we appreciate your comments as we strive to enhance our guest experience.
Best wishes,
Vaibhav Bhande
Front Office Manager
Sofitel Auckland Viaduct Harbour
Chaos members management
Customer review rating 3.5/5
Vincent
Families
-
Confirmed reviews ALL
Hotel is nice, warm indoor pool, sauna, dinner is good
It would feel strange to get the receiving welcome letter with wrong name, wrong gender, and it’s also first time I have this situation globally. Normally welcome letters are for members, which would be prepared and located in advance, so it would really not be easy to write wrong name and wrong gender on the card, but it comes to me this time.
Apart from this, rest is well
Dear Vincent,
Thank you for sharing your feedback regarding your recent stay with us. We appreciate your kind words about our hotel amenities, including the indoor pool and dining experience. However, I sincerely apologize for the oversight regarding your welcome letter. It is our standard practice to ensure that guest details are accurately represented, and I regret that this did not occur during your visit. Your insights are valuable to us as we strive to enhance our service and guest experience.
Thank you once again for your comments.
Best regards,
Vaibhav Bhande
Front Office Manager
Sofitel Auckland Viaduct Harbour
Awesome stay
Customer review rating 4.5/5
Olive S.
Friends
-
Confirmed reviews ALL
All the staff are super helpful. I celebrated my birthday with my girlfriend and we both had such a great time. The food is great, lounge is relax and love the spa! We pretty much spend 1.5 days in the hotel! We will do this again every year!
Dear Olive S.,
Thank you for your wonderful feedback. We are delighted to hear that you had an enjoyable birthday celebration with us and appreciated our staff, dining options, and spa facilities. We look forward to welcoming you back for many more special occasions in the future.
Best regards,
Vaibhav Bhande
Front Office Manager
Sofitel Auckland Viaduct Harbour
Well Located
Customer review rating 4.5/5
Teresa
Couples
-
Confirmed reviews ALL
Nice room. Good sized bathroom. Just a lovely feel to the hotel
Dear Teresa,
Thank you for sharing your positive experience at our hotel. We are delighted to hear that you appreciated our location, room size, and the overall ambiance. Your feedback motivates us to maintain our high standards and continue providing exceptional service.
Best regards,
Vaibhav Bhande
Front Office Manager
Sofitel Auckland Viaduct Harbour
Customer review rating 3.5/5
James R.
Couples
-
Confirmed reviews ALL
Great service. We felt that the carpets and the walls in the hallways were very worn and could do with a spruce up.
Dear James R.,
Thank you for taking the time to share your feedback following your recent stay with us.
We are delighted to hear that you appreciated the service provided by our team. We also appreciate your comments regarding the condition of the hallway carpets and walls.
We are pleased to let you know that the hallway carpets have since been replaced as part of our maintenance programme, with the new hallway carpets installed in May. We hope this enhancement further improves the overall guest experience.
Thank you once again for your valuable feedback. We look forward to welcoming you back to Sofitel Auckland Viaduct Harbour in the near future.
Warm regards,
Vaibhav Bhande
Front office Manager
Sofitel Auckland Viaduct Harbour
Customer review rating 5.0/5
Anthony P.
Business
-
Confirmed reviews ALL
Most helpful, friendly and professional staff, in an amazing location
Dear Anthony P.,
Thank you for your kind words regarding our staff and location. We are delighted to hear that you had a positive experience and appreciate your recognition of our team's efforts in providing exceptional service.
Best regards,
Vaibhav Bhande
Front Office Manager
Sofitel Auckland Viaduct Harbour
Customer review rating 5.0/5
Evan W.
Families
-
Confirmed reviews ALL
All interactions with the staff were excellent. They were attentive and helpful.
The room was very nice and well looked after during our stay.
Dear Evan W.,
Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you found our accommodations well-appointed and our staff attentive and helpful. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.
Best regards,
Vaibhav Bhande
Front Office Manager
Sofitel Auckland Viaduct Harbour
Customer review rating 5.0/5
Zara D.
Couples
-
Confirmed reviews ALL
Amazing stay. So thoughtful to add the suprise treat and room upgrade based on reading our comment that it was our 10yr wedding anniversary. The room was so comfortable and breakfast delicious. Staff had actually read our notes and acknowledged them at check in. Having valet parking on site was a huge bonus.
Dear Zara D.,
Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed the surprise treat and room upgrade, and that our staff acknowledged your special occasion. It is wonderful to know that you found the accommodations comfortable and the breakfast delicious. We appreciate your feedback on the convenience of our valet parking service as well.
Warm regards,
Vaibhav Bhande
Front Office Manager
Sofitel Auckland Viaduct Harbour
Customer review rating 5.0/5
Heather E.
Business
-
Confirmed reviews ALL
We were lucky enough to be upgraded and our room was sensational. Our visit was a mixture of business and visiting family. I was able to meet client in the French café which was perfect. Also the lounge areas were lovely to up with family
Dear Heather E.,
Thank you for your kind words about your recent stay. We are delighted to hear that you enjoyed your upgrade and found our facilities suitable for both business and family gatherings. We appreciate your feedback and hope to welcome you back in the future.
Best regards,
Vaibhav Bhande
Front Office Manager
Sofitel Auckland Viaduct Harbour
Customer review rating 5.0/5
Rodrigo O.
Families
-
Confirmed reviews ALL
We loved our time in Sofitel. Everyone was so friendly and welcoming. The facilities are great. Thank you team:
Dear Rodrigo O.,
Thank you for your kind words regarding your recent stay at Sofitel Auckland Viaduct Harbour. We are delighted to hear that you enjoyed our friendly service and facilities. Your appreciation motivates our team to continue delivering exceptional experiences.
Warm regards,
Vaibhav Bhande
Front Office Manager
Sofitel Auckland Viaduct Harbour
Web-users rating
Other web-users rate our hotel
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Frequently asked questions
The Sofitel Auckland Viaduct Harbour is located at 21 Viaduct Harbour Avenue, 1010 Auckland, New Zealand. Situated in the heart of the city, we are a 5-minute walk from the Victoria Park and Viaduct Harbour restaurant districts, and 1.5 km from the Britomart railway station. On-site private indoor parking is available for an additional fee.
The Sofitel Auckland Viaduct Harbour offers a variety of luxury accommodations:
Superior Room, 1 King Bed
Accessible Superior Room, 1 King Bed
Luxury Atrium View Room, 1 King Bed
Luxury Room with Balcony, 1 King Bed
Luxury Room, Club Millésime access, 1 King Bed, Marina View
Junior Suite, Club Millésime access, 1 King Bed
Deluxe Suite, Club Millésime access, 1 King Bed
Opera Suite, Club Millésime access, 1 King Bed
At Sofitel Auckland Viaduct Harbour, we provide a range of premium services:
Wi-Fi and high-speed internet (Additional charges may apply)
On-site indoor parking and valet service for an additional fee
Breakfast buffet for an additional fee
Air conditioning and wheelchair accessibility
Heated indoor pool, Jacuzzi, and sauna
Sofitel Spa and Sofitel Fitness center
Restaurants La Marée and French Press Café, and Sabrage bar
Concierge, porter, and 24/7 reception
Business center and 4 meeting rooms
The Sofitel Auckland Viaduct Harbour features La Marée, serving French and Latin fusion from 6:00 AM, and French Press Café for Parisian-style treats. Guests can also enjoy Mediterranean-inspired drinks at Sabrage bar or utilize our room service for hot meals and cold snacks. Children's, light, and gluten-free menus are available to suit your dietary needs.
At Sofitel Auckland Viaduct Harbour, check-in is available from 03:00 PM and check-out is up to 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, Sofitel Auckland Viaduct Harbour regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for Sofitel Auckland Viaduct Harbour using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
The Sofitel Auckland Viaduct Harbour features 4 meeting rooms and a business center with support staff. Our largest room spans 195 m² and can accommodate up to 130 guests, with high-speed internet available for your professional needs.
The Sofitel Auckland Viaduct Harbour is a beautiful venue for weddings and soirées, particularly in the light-filled Boulevard space overlooking the water. We offer 4 meeting rooms with a maximum banquet capacity of 100 guests.
The Sofitel Auckland Viaduct Harbour is a wheelchair accessible hotel featuring an Accessible Superior Room with a king bed and an accessible bathroom. Our facilities include elevators and accessible services in our restaurants and bars.
Yes, Sofitel Auckland Viaduct Harbour allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
From the Sofitel Auckland Viaduct Harbour, you can explore several attractions on foot:
Victoria Park: 5 minutes
Viaduct Harbour: 5 minutes
North Warf: 5 minutes
Wynyard Quarter: 5 minutes
Westfield: 10 minutes
Britomart Railway Station: 10 minutes
The Sofitel Spa at Sofitel Auckland Viaduct Harbour offers personalized treatments using Biologique Recherche, Elemis, and Nellie Tier products. Our extensive leisure facilities include a 20-metre heated indoor lap pool, a decadent Jacuzzi, and a sauna.
Business travelers at Sofitel Auckland Viaduct Harbour can utilize our 4 meeting rooms, business center with support staff, and high-speed Wi-Fi. Each room includes a business desk, and breakfast is served from 6:00 AM on weekdays to accommodate your schedule.
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