Name: Sofitel Auckland Viaduct Harbour | ALL - ALL
Address: 21 Viaduct Harbour Avenue, AUCKLAND, 1010, NZ
Telephone: +6499099000
Rating: 4.2

Sofitel Auckland Viaduct Harbour

French luxury and local cuisine in the world's most exciting city

The Sofitel Auckland Viaduct Harbour is located in the heart of Auckland. Inspired by New Zealand's landscape and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination. All luxury appointed bedrooms and suites have private Juliet balconies, floor to ceiling windows, and oversized bathrooms with separate rain showers and deep soaking bathtubs.
Stay in one of our Auckland Harbour suites to enjoy the amazing water views of Auckland.

In New Zealand's vibrant City of Sails, Sofitel Auckland offers some of the best panoramic waterfront views. Within easy walking distance of the Viaduct Harbour Restaurant Precinct enjoy an array of local cuisine and fine dining delights.

Complete your Auckland adventure with a nearby sea life safari, fishing charter or thrilling, high-speed jet boat tour, or take the family to explore Kelly Tarlton's Aquarium a few minutes drive away.

We can't wait to welcome guests into our beautiful, French-inspired Sofitel Auckland Viaduct Harbour. Come and visit us and enjoy our Auckland Harbour suites.

Reto Borer, Hotel Management

Hotel extras

Stunning harbour side location in Auckland's CBD
La Marée signature restaurant offering a symphony of French and Latin fusion cuisine
Extensive leisure facilities including heated pool, jacuzzi, and fully-equipped gymnasium
Sofitel Spa offering an urban retreat for personalised spa treatments and well-being
Club Millésime offering a sophisticated and relaxing oasis with a realm of privileges

Our accommodation(s)

Room

Superior Room, 1 King Bed

3 pers. max
35 m² / 376 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Accessible Superior Room, 1 KING BED

2 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Views: City View
Accessible room

See availabilities

Room

Luxury Atrium View Room, 1 King Bed

3 pers. max
45 m² / 484 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

Luxury Room with Balcony, 1 King Bed

2 pers. max
60 m² / 645 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

LUXURY ROOM, Club Millésime access, 1 King Bed, Marina View

3 pers. max
36 m² / 387 sq ft

Bedding 1 x King size bed(s)
Views: Harbour view

See availabilities

Suite

JUNIOR SUITE, Club Millésime access, 1 King Bed

3 pers. max
52 m² / 559 sq ft

Bedding 1 x King size bed(s)
Views: City View or Harbour view

See availabilities

Suite

DELUXE SUITE, Club Millésime access, 1 King Bed

3 pers. max
63 m² / 678 sq ft

Bedding 1 x King size bed(s)
Views: City View or Harbour view
Most of the accommodation: Balcony

See availabilities

Suite

OPERA SUITE, Club Millésime access, 1 King Bed

3 pers. max
127 m² / 1367 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

Accessible Superior Room, 1 KING BED

2 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Views: City View
Accessible room

See availabilities

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Hotel location

Sofitel Auckland Viaduct Harbour

21 Viaduct Harbour Avenue
1010 AUCKLAND
New Zealand

GPS:-36.844868, 174.757385

+64 9 909 9000

+64 9 909 9001

Railway station
Ferries

BRITOMART

Railway station

Access: 1.5 km / 0.93 mi 10 min walk / 5 min drive

VERO CENTRE

Ferries

Access: 2.09 km / 1.3 mi 15 min walk / 10 min drive

WESTFIELD

Tourist attraction

Access: 1.13 km / 0.7 mi 10 min walk / 5 min drive

AUCKLAND CBD

Marina

Access: 1.13 km / 0.7 mi 10 min walk / 5 min drive

VICTORIA PARK

Restaurant and cafe district

Access: 320 m / 0.2 mi 5 min walk / 5 min drive

VIADUCT HARBOUR

Restaurant and cafe district

Access: 500 m / 0.31 mi 5 min walk / 1 min drive

NORTH WARF

Restaurant and cafe district

Access: 500 m / 0.31 mi 5 min walk / 1 min drive

WYNYARD QUARTER

Restaurant and cafe district

Access: 500 m / 0.31 mi 5 min walk / 1 min drive

AOTEA CENTRE

Shopping centre/mall

Access: 1.93 km / 1.2 mi 15 min walk / 10 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

La Marée

Residing by the harbour's edge, La Marée is where luxury meets sustenance with an orchestrated symphony of French and local fusion cusine takes place. A quintessential spot to delight yourself in sustainably sourced dishes looking over maritime waters.

French Press Café

Influenced by Parisian sidewalk cafés, French Press is the epitome of classic café culture blended with a modern execution. Be delighted by famed hallmarks such as buttery pastries, sweet & savoury crêpes and their famed French Press coffee experience.

Grape & Olive

Non contractual photo

Nestled in Auckland’s Viaduct Harbour, Grape & Olive brings Mediterranean warmth to every sip. From golden hour aperitifs to late-night chats, it’s your go-to spot for crafted indulgence.

Pool

Feel energised and revitalized as you glide along the 20 metre heated indoor lap pool. Or, retreat to the decadent Jacuzzi for a truly restful experience. Allow muscle tension to melt away as you drift off to a peaceful state of profound relaxation.

Fitness center

Feel the healing heat of the sauna, the adrenaline rush of the gymnasium, the invigoration of spa pool and the post-swim elation after a set of laps in the 20-metre indoor pool.

Spa

Targeted products by prestigious French brand, Biologique Recherche, global British skincare, Elemis and New Zealand brand, Nellie Tier. Sofitel Spa welcomes guests from 10am-8pm daily & caters to private events & occasions.

Meetings & Events

Number of Meeting Room: 4
Surface of the largest room: 195 m² / 639 sq ft
Maximum seats capacity: 130
Maximum capacity for banquets: 100

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Weddings

Non contractual photo

Light-filled and versatile, the Boulevard overlooks the Viaduct Harbour, infusing your celebration with waterfront vibrancy. Perfect for wedding receptions and soirées, it blends contemporary elegance with effortless ease, creating a setting to remember.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5 1,638 reviews

TripAdvisor Rating 4.5/5 3,696 reviews

Jamie G. L. A. Business - 1/28/2026 Confirmed reviews ALL

From check-in to check-out always a great place to stay. Welcoming staff, very accommodating. Rooms well appointed and comnfortable

Patricia H. Couples - 1/27/2026 Confirmed reviews ALL

Arrived about noon with 6 pieces of luggage and no one to assist. Staff did say hello as we lugged our luggage down to reception. We booked on Amex, offering a $100 credit and an early check in but a room was not available. Prioritizing our room to be cleaned we checked in a few times and reception had no idea until our room was finally ready 2 hours later. We did appreciate use of the showers although the stone floor in mine had some loose stones and headed to the cafe for a snack and a spend of our credit. Cafe folks very nice and coffee was good but they were unable to put the charge on our room until after 2 pm. Weak. Attempting to use our credit again we headed to the bar about 5:15 and were one of 3 occupied tables. Two gents were working and after we sat one disappeared and the other noticed but us but it took me interrupting him at the bar almost 10 minutes later to order a drink. 2nd day wifi down and they were going to send a tech to our room (never came) and finally they realized it was thier problem not our and wifi still down 4 hours later. Still having not used much of our credit we couldn’t find a room service menu online or in the bar so headed to reception who told us to look on our tv and didn’t have a menu. Not wanting to go back up to our room and looking for alternatives they sent us to the restaurant who were able to help us. Disappointing. On a positive note the breakfast was delish, staff friendly and room was nice and in a great location. Certainly not a 5 star experience.

Burford I. C. Business - 1/27/2026 Confirmed reviews ALL

Comfortable experience Room 506 shower rose needs attention

Eddie V. Solo - 1/27/2026 Confirmed reviews ALL

All the staff were very nice - no question about that. I did request that the gym be refreshed and after 24 hrs still not. The hotel room floors weren't vacuumed after 24 hrs. Facilities and decor seemed outdated. Didn't meet up to the expectations of a luxury hotel or the premium price/night.

Very different then previous Sofitel stays, missing all the touches that should make it 5 star

Patty H 1/27/2026 TripAdvisor review

Arrived about noon with 6 pieces of luggage and no one to assist. Staff did say hello as we lugged our luggage down to reception. We booked on Amex, offering a $100 credit and an early check in but a room was not available. Prioritizing our room to be cleaned we checked in a few times and reception had no idea until our room was finally ready 2 hours later. We did appreciate use of the showers although the stone floor in mine had some loose stones and headed to the cafe for a snack and a spend of our credit. Cafe folks very nice and coffee was good but they were unable to put the charge on our room until after 2 pm. Weak. Attempting to use our credit again we headed to the bar about 5:15 and were one of 3 occupied tables. Two gents were working and after we sat one disappeared and the other noticed but us but it took me interrupting him at the bar almost 10 minutes later to order a drink. 2nd day wifi down and they were going to send a tech to our room (never came) and finally they realized it was thier problem not our and wifi still down 4 hours later. Still having not used much of our credit we couldn’t find a room service menu online or in the bar so headed to reception who told us to look on our tv and didn’t have a menu. Not wanting to go back up to our room and looking for alternatives they sent us to the restaurant who were able to help us. Disappointing. On a positive note the breakfast was delish, staff friendly and room was nice and in a great location. Certainly not a 5 star experience.

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