Sofitel Auckland Viaduct Harbour

From start to end the stay was great. I met the manager Stephen in the lobby and he was kind enough to show my daughter to the club lounge to try some sweets. From that point on we felt we were part of the Sofitel family and this hotel compares well with the glamorous Sofitel's of Asia and the Middle East. We just wish they still had those small bath amenities but I was told by reception that they are trying to be environmentally friendly which is good.

We booked a Sunday and Monday nights stay for my wife’s birthday, check in was good, room very nice with a few macaroons as a welcome ( not quite the bottle of wine and cakes we received recently in the Pullman Rotorua and the Sofitel Queenstown ) Unfortunately the bar was closed both days and our request for a cocktail (wife’s birthday) could not be done. I understand staffing issues etc but would have liked to be informed before arrival so that alternative arrangements could have been made. We had dinner both nights and the food was excellent as was breakfast both mornings, the staff were very good in the restaurant. Valet parking was very efficient but I noted on checkout that the price has increased since our last stay Overall we enjoyed our stay but look forward to utilising the bar next stay.

Have stayed here a number of times in the past. It's always a pleasure. The staff are helpful and attentive and the hotel is well located. This time we had a corner marina view room which had a stunning view.

Centrally located on edge of city at the harbor, offering great restaurants and sights of the harbor area.

Friendly professional staff. Very welcoming and handled any queries we had quickly and smoothly. Our room was very well appointed. Great views over the water and noise on our floor was minimal. Very enjoyable stay and looking forward to booking again.