Sofitel Auckland Viaduct Harbour 5 stars

Customer review rating (ALL Rating) 4.2/5 1,640 reviews

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Description

Hotel extras

  • Stunning harbour side location in Auckland's CBD

  • La Marée signature restaurant offering a symphony of French and Latin fusion cuisine

  • Extensive leisure facilities including heated pool, jacuzzi, and fully-equipped gymnasium

  • Sofitel Spa offering an urban retreat for personalised spa treatments and well-being

  • Club Millésime offering a sophisticated and relaxing oasis with a realm of privileges

Our accommodation(s)

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Hotel location

Sofitel Auckland Viaduct Harbour

21 Viaduct Harbour Avenue
1010 AUCKLAND
New Zealand

GPS:-36.844868, 174.757385

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,640 reviews

Customer review rating 5.0/5

Gareth P. Couples - Confirmed reviews ALL

We stay here quite often due to its location and service

Customer review rating 4.5/5

Robert &. M. B. Couples - Confirmed reviews ALL

We enjoyed everything, although we had a little misunderstanding at reception when checking in.

Customer review rating 5.0/5

Ian F. Families - Confirmed reviews ALL

Great location, lovely spacious rooms, really comfortable beds, exceptionally friendly and helpful staff. Good food.

Customer review rating 3.0/5

Harrison P. Business - Confirmed reviews ALL

Lovely location, bed and shower however the room was very hot and aircon didn’t work

Dear Harrison P., Thank you for your feedback regarding your recent stay. I am pleased to hear you found the bed and shower to your liking. However, I regret that the room temperature and air conditioning did not meet your expectations. Your comments will be taken into consideration as we continually strive to improve our guest experience. Best regards, Vaibhav Bhande Front Office Manager Sofitel Auckland Viaduct Harbour

Customer review rating 2.0/5

Rafael C. Couples - Confirmed reviews ALL

After one night in the room, I noticed that I developed a sudden congestion, then realized that there was severe mold in the bathroom walls.I took pictures but it seems I cannot share them here.

Dear Rafael C., Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the inconvenience caused by the condition of your bathroom. Cleanliness is a priority for us, and your comments will be reviewed with our housekeeping team to ensure a better experience for future guests. Warm regards Vaibhav Bhande Front Office Manager Sofitel Auckland Viaduct Harbour

Other web-users rate our hotel

  • 374 reviews 9.3/10 Location
  • 823 reviews 6.5/10 Room
  • 900 reviews 8.1/10 Service
  • 5 reviews 3.6/10 WiFi
  • 425 reviews 5.2/10 Comfort
  • 263 reviews 7.7/10 Food
  • 234 reviews 7.8/10 Vibe
  • 225 reviews 8.3/10 Breakfast

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