Sofitel Auckland Viaduct Harbour

Sofitel Auckland Viaduct Harbour 5 stars

Customer review rating (ALL Rating) 4.6/5 1,838 reviews

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Hotel extras

  • ALLSAFE Accredited & Bureau Veritas Certified

  • Scenic Viaduct & Harbour side Location

  • Home to La Marée Restauarnt

  • Millésime Executive Lounge for relaxing

  • Sofitel Spa - An Urban Day Spa Retreat

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Sofitel Auckland Viaduct Harbour

21 Viaduct Harbour Avenue
1010 AUCKLAND
New Zealand

GPS:-36.844868, 174.757385

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Located on the water edge with floor to ceiling windows & private balconies, spacious bedrooms & suites offer views over the Viaduct basin & Auckland city. Features include espresso machines, Bose sound systems, French amenities & oversized bathrooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,838 reviews

TripAdvisor Rating  4.5/5  3,586 reviews

Wow so good

TripAdvisor rating 5.0/5

sohuenl Families - TripAdvisor review

From start to end the stay was great. I met the manager Stephen in the lobby and he was kind enough to show my daughter to the club lounge to try some sweets. From that point on we felt we were part of the Sofitel family and this hotel compares well with the glamorous Sofitel's of Asia and the Middle East. We just wish they still had those small bath amenities but I was told by reception that they are trying to be environmentally friendly which is good.

Enjoyable stay

Customer review rating 5.0/5

Gordon P. Couples - Confirmed reviews ALL

We booked a Sunday and Monday nights stay for my wife’s birthday, check in was good, room very nice with a few macaroons as a welcome ( not quite the bottle of wine and cakes we received recently in the Pullman Rotorua and the Sofitel Queenstown ) Unfortunately the bar was closed both days and our request for a cocktail (wife’s birthday) could not be done. I understand staffing issues etc but would have liked to be informed before arrival so that alternative arrangements could have been made. We had dinner both nights and the food was excellent as was breakfast both mornings, the staff were very good in the restaurant. Valet parking was very efficient but I noted on checkout that the price has increased since our last stay Overall we enjoyed our stay but look forward to utilising the bar next stay.

Stunning Room

Customer review rating 5.0/5

Evan Couples - Confirmed reviews ALL

Have stayed here a number of times in the past. It's always a pleasure. The staff are helpful and attentive and the hotel is well located. This time we had a corner marina view room which had a stunning view.

Extraordinary and Professionally managed toward delivering a memorable customer experience.

Customer review rating 5.0/5

Bob B. B. Couples - Confirmed reviews ALL

Centrally located on edge of city at the harbor, offering great restaurants and sights of the harbor area.

Great service well located at the viaduct.

Customer review rating 5.0/5

Jan P. Couples - Confirmed reviews ALL

Friendly professional staff. Very welcoming and handled any queries we had quickly and smoothly. Our room was very well appointed. Great views over the water and noise on our floor was minimal. Very enjoyable stay and looking forward to booking again.

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Other web-users rate our hotel

  • 287 reviews 9.2/10 Location
  • 678 reviews 8.1/10 Room
  • 932 reviews 8.7/10 Service
  • 8 reviews 7.1/10 WiFi
  • 304 reviews 7.1/10 Food
  • 233 reviews 7.6/10 Comfort
  • 219 reviews 8.8/10 Vibe
  • 209 reviews 8.7/10 Amenities

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