Sofitel Auckland Viaduct Harbour 5 stars

Customer review rating (ALL Rating) 4.2/5 1,711 reviews

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Description

Hotel extras

  • Stunning harbour side location in Auckland's CBD

  • La Marée signature restaurant offering a symphony of French and Latin fusion cuisine

  • Extensive leisure facilities including heated pool, jacuzzi, and fully-equipped gymnasium

  • Sofitel Spa offering an urban retreat for personalised spa treatments and well-being

  • Club Millésime offering a sophisticated and relaxing oasis with a realm of privileges

Our accommodation(s)

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Hotel location

Sofitel Auckland Viaduct Harbour

21 Viaduct Harbour Avenue
1010 AUCKLAND
New Zealand

GPS:-36.844868, 174.757385

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,711 reviews

Customer review rating 4.5/5

Maxym R. Couples - Confirmed reviews ALL

Very nice room, tasty breakfast and great dinner restaurant. Nice bar for drinks. Location is a bit on the edge from the center.

Dear Maxym R., Thank you for your kind words regarding your recent stay. We are pleased to hear that you enjoyed our accommodations, dining options, and bar. We appreciate your feedback about our location and hope it did not detract from your overall experience. Warm regards, Vaibhav Bhande Front Office Manager Sofitel Auckland Viaduct Harbour

Customer review rating 3.5/5

Yue L. Business - Confirmed reviews ALL

However, the room appears quite dated; for instance, the glass on the small table beside the couch is broken.

Dear Yue L., Thank you for your kind words regarding our staff. We appreciate your feedback regarding the condition of the room and will take your comments into consideration as we strive to enhance our guests' experience. Warm regards, Vaibhav Bhande Front Office Manager Sofitel Auckland Viaduct Harbour

Customer review rating 5.0/5

Dennis H. Families - Confirmed reviews ALL

Very nice room and the the service and food in the restaurant was excellent

Dear Dennis H., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the room as well as the service and dining experiences at our restaurant. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Warm regards, Vaibhav Bhande Front Office Manager Sofitel Auckland Viaduct Harbour

Customer review rating 2.0/5

Divirgilio F. Business - Confirmed reviews ALL

every time i have stayed with your hotel, I get a room next to the bus depot. On the Thursday night there must have been some sort of concert nearby and all i head was Doof Doof

Dear F. DiVirgilio, Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologise for the disturbance you experienced due to external noise, and we understand how this may have affected your comfort. Please be assured that we are committed to providing a peaceful and enjoyable environment for all our guests. Kindly note that we have added a preference to your profile to avoid allocating a room on that side of the property for your future stays. We truly appreciate your understanding and hope to have the opportunity to welcome you back for a more restful experience. Warm regards, Best regards, Vaibhav Bhande Front Office Manager Sofitel Auckland Viaduct Harbour

Customer review rating 3.5/5

Shintaro S. Business - Confirmed reviews ALL

Room temperature was cold for me. I wanted turn heating on but air conditioner seemed being set for cooling only. Besides, air conditioning, other experience was excellent.

Dear Shintaro S., Thank you for sharing your feedback. I regret to hear about the issue with the air conditioning in your room, which impacted your comfort during your stay. I appreciate your kind words about the rest of your experience and will take your comments into account for future improvements. Best regards, Vaibhav Bhande Front Office Manager Sofitel Auckland Viaduct Harbour

Other web-users rate our hotel

  • 386 reviews 9.5/10 Location
  • 850 reviews 6.5/10 Room
  • 918 reviews 8.2/10 Service
  • 7 reviews 2.5/10 WiFi
  • 443 reviews 5.5/10 Comfort
  • 262 reviews 7.3/10 Food
  • 224 reviews 8.1/10 Breakfast
  • 174 reviews 4.6/10 Cleanliness

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