ibis Styles Marseille Gare Saint-Charles

Customer review rating (ALL Rating) 4.3/5 1,145 reviews

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28 Boulevard D Athenes, 13001 MARSEILLE, France

Description

Hotel extras

  • Television equipped with Chromecast (free)

  • Breakfast on the terrace

  • At the foot of Saint Charles train station

  • Breakfast from 5.30 am during the week and up to 11 am at weekends

Our accommodation(s)

Hotel location

ibis Styles Marseille Gare Saint-Charles

28 Boulevard D Athenes
13001 MARSEILLE
France

GPS:43.301132, 5.381003

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,145 reviews

TripAdvisor Rating  3.5/5  142 reviews

Not at the level expected from a Ibis Styles

Customer review rating 1.5/5

Morgan Business - Confirmed reviews ALL

The insulation in the room was really bad, all sounds from outside was very inconvenient. The room was so tiny that I had to move the bed to sit in front of the desk/table. The quality of the breakfast was very disappointing (compare to what is usual in Ibis Styles hotel), very limited choice and very average quality. However, everybody in the staff is very friendly, helpful and professional.

Ideal location

Customer review rating 4.0/5

Laurent Couples - Confirmed reviews ALL

Near station and city centre. Very clean. Comfortable bed. Quiet. Friendly staff.

You can stay here avoid the steps from the station!

TripAdvisor rating 4.0/5

Victripper Couples - TripAdvisor review

St Charles Firstly, make sure you’ve booked this Ibis hotel not the one with “Centre” in the title - ridiculous to have 2 similarly named hotels so close together! We stayed here because we arrived late by train and took an early train - it was ideal. It gets extra points for having much better sustainability happening (eg at breakfast) than almost anywhere we stayed. The decoration was fresh and colourful, the room was small but comfortable and cheap. The other bonus is that if you have breakfast it starts at about 5.30am so it’s easy to do before your train. I found it very hard to find instructions to get there with bags from the station - avoid the impressive feature steps down and up - so here they are: Avoid the stairs! 1. From the station, head down the escalator (or lift although I’m not entirely sure where the latter is) following signs to metro and taxis (B’vard Maurice Bourdet) 2. Keep going down another escalator to the lower metro level 3. You will then see a sign saying (sortie) P. Des Marseillaises - follow that escalator UP! (Yes, up.) 4. There is a short, well-lit pedestrian tunnel, go through that and you will be on the street that runs across the bottom of the big steps. At the road crossing in the street to your left (that runs into the steps) you will already see Hotel Windsor; Ibis Styles Marseille (Gare) St-Charles is 10 metres along! Easy 🤩

Bad facilities

Customer review rating 1.5/5

Kelvin Couples - Confirmed reviews ALL

There was no shower curtain or window wall in the shower. All water was split out to the toilet, toilet floor and even the toilet rolls were wet. The design of this was totally unacceptable and inconvenient to the guests. Also, the bathroom light was full of dirt and substances. Looks horrible. The room facilities were below acceptable level.

Great experience

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Very good location - close to station and in a good tourist place. Extremely friendly and highly motivated staff. Wonderful breakfast with local goods. Room small but everything there wharves needed.

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Other web-users rate our hotel

  • 761 reviews 9.3/10 Location
  • 871 reviews 5.9/10 Room
  • 819 reviews 9.4/10 Service
  • 16 reviews 7.5/10 WiFi
  • 733 reviews 8.9/10 Breakfast
  • 334 reviews 7.5/10 Cleanliness
  • 132 reviews 7.2/10 Food
  • 125 reviews 7.6/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.