Pullman Brussels Centre Midi 4 stars

Customer review rating (ALL Rating) 4.5/5 2,096 reviews

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Pullman Brussels Centre Midi - Image 1
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Place Victor Horta 1, 1060 BRUSSELS, Belgium

Description

Hotel extras

  • Premium location in the heart of the international station with direct access to the Eurostar

  • Modular floor dedicated of 1,000 m² sqm for meetings and events. Advanced technology.

  • Treat yourself with our delicious half-board offer to choose in the « Package rates »

  • 24/7 security on premises

  • In the city center, direct access to the historic heart as well as its airports

Our accommodation(s)

Hotel location

Pullman Brussels Centre Midi

Place Victor Horta 1
1060 BRUSSELS
Belgium

GPS:50.837159, 4.335871

Telephone
Fax +32 2 528 98 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Victor Restaurant

International Gatronomic Cuisine

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,096 reviews

TripAdvisor Rating  4.5/5  2,401 reviews

Certificate of excellence 2024

Used to be an excellent hotel, but getting olf

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The airconditioning in the room was not working properly, so it was too hot to sleep. Also, the rooms need touching up (e.g. light bulb replacement at the night stand lamps, old leake iron for ironing clothing, signs of age/water-induced calcification at the showers doors in the bathroon)

Well located for the Eurostar, but rooms need updating

Customer review rating 3.0/5

Andy Business - Confirmed reviews ALL

The hotel is well located and the lobby area is nice. The check in experience was good. However the room was in need of refurbishment, with tired and marked furniture. The pillows were also quite uncomfortable.

Good location for MIDI station.

Customer review rating 3.5/5

Steve Families - Confirmed reviews ALL

Good size room with all the amenities. Bathroom and toilet separate with no sink for hand washing in toilet, not a deal breaker but many doors to operate before you can wash them. Plenty of seating in the room which was good. Breakfast a little chaotic, coffee machine regularly needed the big tubs underneath topped up. Not sure why they couldn’t be done before service. Free drink was decent though, thanks There’s a door straight into the station which was a bonus and the station is easy to navigate with plenty of food places too. I’m sure we will stay again.

Dear Guest, Thank you for taking the time to review your stay. We are delighted to know that you enjoyed your stay with us and appreciated our convenient location. Rest assured that we have taken note of your comments. We are looking forward to welcoming you again. Kind Regards Robert, Guest Relations and Assistant Welcome Manager

Appalling Level Of Service

Customer review rating 0.5/5

Michael G. Families - Confirmed reviews ALL

My wife and I unfortunately feel ill with severe food poisoning (fever, diaharrea and vomiting) after consuming the hotel breakfast. We reported the incident to the hotel and requested doctor. The doctor took over three hours and during that time hotel staff did not even offer us water or check on our wellbeing. After raising a complaint and requesting to speak with the manager on numerous occasions we were informed he was too busy in a meeting and would call us within one hour after our departure. He never called and instead wrote an email with incorrect facts trying to play down the severity of the situation. We work with many hotels worldwide through our travel blog and am appalled at the level of service we experienced during our stay in this hotel. The matter of the food poisoning has still not been addressed and we will be escalating the matter. This is not something that we expect from such a distinguished brand of hotels. The lack of empathy from staff and professionalism also was extremely disappointing when guest service and wellbeing should be at the top of their priority. Unfortunately, this was completely lacking from our experience. Very disappointing and the experience completely ruined our vacation to Brussels and has left a sour note in our minds with the Pullman brand and their ethics and commitment to maintaining a high level of guest service.

Good stay

Customer review rating 5.0/5

Divine Friends - Confirmed reviews ALL

Very good stay. I’ve stayed before so it’s not a surprise. I really loved it and will certainly be back

Dear Guest, Thank you for such a positive review. We are truly heartened to hear that your stay at Pullman Brussels Centre Midi met your expectations and that you continue to enjoy your visits with us. Our team takes great pride in delivering an exceptional experience for our guests, from the seamless check-in to the comfort of our bright and cozy rooms, and we are delighted that these aspects contributed positively to your stay. It would be our pleasure to have you return on another occasion. Kind Regards, Robert, Guest Relations and Assistant Welcome Manager

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Other web-users rate our hotel

  • 1,135 reviews 8.6/10 Location
  • 1,491 reviews 7.4/10 Room
  • 1,371 reviews 8.2/10 Service
  • 25 reviews 7.3/10 WiFi
  • 631 reviews 8/10 Breakfast
  • 484 reviews 7.1/10 Cleanliness
  • 8 reviews 2.5/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.