Molitor Hotel & Spa Paris MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.5/5 1,903 reviews

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Description

Hotel extras

  • A 46-meter heated outdoor swimming pool and a 33-meter indoor swimming pool

  • Rooms with view of swimming pool

  • Exceptional Clarins spa

  • A unique Brasserie with fantastic view over the iconic pool

  • Over 100 street-art exhibits in the hotel and the unique artistic cabins of the indoor pool

Our accommodation(s)

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Hotel location

Molitor Hotel & Spa Paris MGallery Collection

13 rue Nungesser et Coli
75016 Paris
France

GPS:48.844653, 2.252219

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,903 reviews

TripAdvisor Rating  4.5/5  2,129 reviews

Certificate of excellence 2024

Amazing stay with great facilities (Pools)

Customer review rating 5.0/5

Clement S. Business - Confirmed reviews ALL

I had a great experience, as a professional swimmer I needed a place to stay where I could as well train at before my days were starting. Molitor was the perfect place to get good sleep, an early workout, and a great breakfast before starting my days in Paris. Service was excellent, amenities too.

Dear Clement S.., Thank you so much for taking the time to share your kind words about our unique property. Your compliments as a professional swimmer mean a lot to us. We are delighted to hear about your amazing stay with us at Molitor Hotel & Spa Paris MGallery Collection. We are thrilled that you found our facilities, including the pools, to your liking and that our services and amenities met your expectations to the fullest. It'S. wonderful to know that we could contribute to a great experience during your time in Paris. We look forward to welcoming you back for another fantastic stay. Warm regards, Evita Alamaniotou Guest Experience Manager

Amazing !

TripAdvisor rating 5.0/5

Giss G TripAdvisor review

This place is just amazing !! We celebrated our anniversary in the hotel and all the staff was very helpful and kind ! All the installation and amenities were wonderful ! This will be a special place for us and will be back for sure next time we come to Paris ! Thank you !

Thank you for choosing Molitor Hotel & Spa Paris MGallery Collection for such a special occasion and for sharing your wonderful feedback! We are delighted to hear that you had an amazing experience celebrating your anniversary at our hotel. Our team strives to provide exceptional service, and we are thrilled that you found our staff helpful and kind. We look forward to welcoming you back on your next visit to Paris. Warm regards, Evita Alamaniotou Guest Experience Manager

Good stay

Customer review rating 5.0/5

Gary M. Friends - Confirmed reviews ALL

We had a very nice room. The location was very good and close to all to things that we wanted to see. The staff was great and very helpful, along with a very good breakfast that was included in the cost of the room

Dear Mr. M., Thank you so much for your kind words! We are delighted to hear that you had a pleasant stay with us and that you appreciated the service of our devoted staff. It's wonderful to know that you enjoyed our beautiful and cosy rooms, convenient location and delicious breakfast. We look forward to welcoming you back soon for another memorable experience. Warm regards, Evita Alamaniotou Guest Experience Manager

Very dissapointing

Customer review rating 1.0/5

Ms K. Couples - Confirmed reviews ALL

Our 6 nights at the Molitor…..Terrible check in, we were lied to by the receptionist, he gave us a tiny room instead of the room we booked,, no space for hanging cloths, wrong room, downgraded! We asked for the correct room, were kept waiting and again lied to, this time by the manager, about what room we should have been given in the first place, she claimed that there were no rooms available in the category we booked, only if we payed extra! We asked Amex for help and suddenly a room was available after we had to wait for hours to get a different room. When we finally got to the room it was terrible, the view was really bad,, hardly any view, (why stay at this hotel if there’s no view of the pool?), extremely dirty floor, some kind of black mould growing, not cleaned.. ! Spa very disappointing, sauna was closed, hammam dirty, hair everywhere, also in the changing rooms, staff at the spa unfriendly. Check out equally dreadful with the same receptionist, we had to deal with further drama about the bill, Amex still dealing with it. Parking guys were super nice :-) Basically, The Molitor has a great history because of the pool but the hotel is very average, extremely disappointing for a 5 star hotel, it is basically a Novotel with a cool pool in the middle.. very far away outside the centre of Paris.. Not impressed :-(

Dear Ms K., Thank you for taking the time to share your impressions following your recent stay with us. We are truly sorry to hear that your experience at Molitor Hotel & Spa Paris MGallery Collection has been disappointing. Concerning the room allocation, we would like to inform you that our reception team has correctly announced the category that you reserved, a standard room. Kindly note that no downgrade was applied to your reservation. Furthermore, free of charge upgrade is subject to availability and can be proposed only for specific room categories. We apologize for any misunderstanding on that matter. Your feedback regarding cleanliness issues and spa facilities is taken into consideration. Please accept our sincerest apologies for falling short of your expectations. We understand the importance of delivering a seamless and pleasant stay for all our guests. Rest assured that your comments have been shared with the relevant teams for immediate improvement. We appreciate your kind words about our parking staff and will ensure your feedback is used to enhance our services further. Should you decide to give us another opportunity, we would be delighted to provide you with a true 5-star experience. Thank you for bringing these matters to our attention. Kind regards, Evita Alamaniotou Guest Experience Manager

Customer review rating 5.0/5

Louise Business - Confirmed reviews ALL

Love the Molitor, love the people working there my happy place. Thank You again for a great stay!

Dear Louise, We are delighted to hear that Molitor is your happy place and that you have fully enjoyed your stay with us. Thank you very much for your kind words, it really means a lot to our devoted team who have been thrilled to welcome you. We look forward to your next visit! Best regards, Evita Alamaniotou Guest Experience Manager

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Other web-users rate our hotel

  • 325 reviews 8.8/10 Location
  • 663 reviews 7.5/10 Room
  • 1,010 reviews 7.8/10 Service
  • 5 reviews 0.7/10 WiFi
  • 450 reviews 8.6/10 Pool
  • 365 reviews 8.6/10 Breakfast
  • 323 reviews 4.7/10 Food
  • 247 reviews 8.3/10 Amenities

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