Mercure Aix en Provence Sainte Victoire Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 783 reviews

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Description

Hotel extras

  • GREEN KEY certified

  • Large outdoor swimming pool (opening from mid-April to mid-October)

  • La Galinière restaurant (vaulted room with fireplace/large outdoor terrace)

Our accommodation(s)

Hotel location

Mercure Aix en Provence Sainte Victoire Hotel

RD7N
13790 CHATEAUNEUF LE ROUGE
France

GPS:43.489342, 5.589788

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

La Galinière

Our restaurant offers Provençal cuisine and is set in a former 16th-century post house just 10 minutes from Aix-en-Provence, at the foot of Sainte Victoire mountain.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  783 reviews

TripAdvisor Rating  4.0/5  844 reviews

Great room! We wish we visited in summer!

Customer review rating 5.0/5

N. M. Families - Confirmed reviews ALL

We arrived late and pleasantly surprised with the two level rooms. The kids loved it!

Dear M. N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Aix-en-Provence Sainte-Victoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable stay

Customer review rating 4.5/5

Eduard L. Business - Confirmed reviews ALL

For a short business trip I found in Hotel Mercure all what I needed: quiet, clean & comfortable room, good restaurant and breakfast, friendly staff, and lively bar for a drink.

Dear EDUARD L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Aix-en-Provence Sainte-Victoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

My "home from home" in the South of France

Customer review rating 4.0/5

Chris B. Business - Confirmed reviews ALL

The staff are the real backbone of this Hotel. Front of house, restaurant and bar are all very personable and helpful. By contrast the breakfast staff are rather withdrawn and not looking around regularly to check if all is ok and items are ending being available.

Dear CHRIS B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Aix-en-Provence Sainte-Victoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pleasant Stopover on a Journey

Customer review rating 4.0/5

Saltrams Couples - Confirmed reviews ALL

Our second stay (after several years). The room was clean, spacious and functional; nothing to get excited about. Staff were pleasant and attentive and we had a nice dinner in the restaurant. Breakfast was excellent and enjoyable. The bar is poor and without ambience; service is fine but it’s very unenticing. It’s hard to enjoy a pleasant pre-dinner drink in a room with a TV, a computer game/fruit machine thing and that table football game where players turn the handles!

LAURA P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Aix-en-Provence Sainte-Victoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Stay

Customer review rating 3.5/5

David C. Business - Confirmed reviews ALL

Hotel Well Located in Aix Region (nice view) - Not far from industrial park and from Aix City Center Hotel Building was quite nice + Lounge was intimate compared to some other Hotels Feel Cocoon like ... - Staff of the Hotel feel you welcome Breakfast was good and quiet - good to One single Drawback was the bad smell into the bathroom coming from shower evacuation

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Other web-users rate our hotel

  • 141 reviews 9.3/10 Location
  • 349 reviews 7.2/10 Room
  • 357 reviews 8.8/10 Service
  • 187 reviews 8/10 Food
  • 157 reviews 9.2/10 Breakfast
  • 99 reviews 5.6/10 Cleanliness

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