ibis budget Antwerpen Centraal Station 2 stars

Customer review rating (ALL Rating) 4.2/5 1,435 reviews

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ibis budget Antwerpen Centraal Station - Image 1
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Lange Kievitstraat 145, 2018 ANTWERPEN, Belgium

Description

Hotel extras

  • Free WiFi

  • Located on the Kievitplein, located behind Antwerp Central Station

  • Rooms for up to 3 persons

  • City center at 10 minutes walking distance

  • Nearby the Antwerp Zoo

Our accommodation(s)

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Hotel location

ibis budget Antwerpen Centraal Station

Lange Kievitstraat 145
2018 ANTWERPEN
Belgium

GPS:51.213314, 4.423673

Telephone
Fax +32 3 202 50 21

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,435 reviews

TripAdvisor Rating  3.5/5  1,369 reviews

Good location, poor rooms

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Rooms were smaller than expected, the beds didn't separate and the room hadn't been serviced from the previous guests as there were no clean bedsheets, pillows (some had dirt or smth on them), or towels (previous guests towels were just left in the room). I had to go down and ask for towels and new pillow cases and firm it for the night. I probably won't stay here again.

Dear Guest, Thank you for taking the time to review your stay. We are pleased that you found the booking process straightforward and user-friendly. However, we are sorry that your stay did not fully meet your expectations. It is important to us that our guests find their rooms comfortable and well-prepared, which is why we are disappointed to learn about the condition of your room upon arrival. Our rooms are designed to be compact and functional, aligning with our brand's budget-friendly offerings. We regret that the dimensions did not meet your needs. We understand that the cleanliness of the room is paramount, and we apologize if this was not as meticulous as it should be. Our housekeeping team is instructed to ensure rooms are in pristine condition for every guest, and it seems we fell short in this instance. We are also saddened to hear that the bed comfort and condition of the room and bathroom detracted from your overall satisfaction. Our team is usually very professional, and we will address your feedback with them to ensure our standards are consistently met. Nonetheless, we hope you had the chance to experience our proximity to local attractions like the Antwerp Zoo, the Diamond District, and the stylish Dageraadplaats during your stay! We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Lieven VAN DEN BULCKE, General Manager

Comfortable. conveniently located.

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

The rooms met our expectations and breakfast was generally good qaulity.

Dear Guest, Thank you for such a great review. We are delighted to hear that you found our hotel comfortably situated and that our rooms lived up to your expectations. It's also gratifying to know that our breakfast offerings were to your general satisfaction. While we note your rating on cleanliness, we assure you that we strive to maintain high standards and your feedback is an important part of our ongoing efforts to improve. As part of our commitment to sustainability, we have implemented several eco-friendly initiatives under our Planet 21 program, which includes the use of bulk soap dispensers and the replacement of towels upon guest request. We understand the importance of a well-located hotel for our guests' convenience and are pleased that our proximity to key attractions and transport links met your needs. Our team at ibis budget Antwerpen Centraal Station takes great pride in offering a service that can contribute to a memorable stay in the heart of Antwerp. We look forward to a return visit from you in the future. Best wishes, Lieven VAN DEN BULCKE, General Manager

Well designed rooms

Customer review rating 4.5/5

Nicola Solo - Confirmed reviews ALL

Comfortable rooms

Dear Nicola, Thank you for taking the time to review your stay. We are pleased that you appreciated the design and comfort of our rooms. Our team works diligently to ensure that our guests have a pleasant and restful experience. It is also heartening to know that our efforts towards sustainability are being noticed and appreciated. We continuously strive to maintain high standards of cleanliness and eco-friendly practices. Thank you for acknowledging the cleanliness of ibis budget Antwerpen Centraal Station. We understand that a well-kept environment plays a significant role in the overall guest experience. We hope to see you again in the future. Best wishes, Lieven VAN DEN BULCKE, General Manager

Large room and good beds

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Easy to find, helpfull staff. Parking is 22 euro a day..

Dear Guest, We appreciate that you took the time to share your experience with us. We are delighted to hear that you found our rooms to be spacious and our beds comfortable, ensuring a restful night's sleep. Our team strives to offer a welcoming environment, and it is heartening to know that you found our staff to be helpful. We regret to hear that the instructions to our parking facilities were not as clear as they could have been. We aim to provide all necessary information for a seamless experience and will take your comments into consideration to improve our communication on this matter. Furthermore, we are glad that you appreciated the easy accessibility of our hotel and the assistance provided by our staff. It is always our intention to make our guests' stay as pleasant and convenient as possible. We hope to welcome you back. Best wishes, Lieven VAN DEN BULCKE, General Manager

Ok

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Ok for short stay

Dear Guest, Thank you for sharing your experience. We are thrilled to hear that you found our hotel to be a neat and well-kept environment. Cleanliness is a top priority for us, and your commendation is greatly appreciated. While your stay was short, we hope it was comfortable and that our hotel's sustainable initiatives met with your approval. Our commitment to the environment is an ongoing effort, and we're glad you noticed. Furthermore, it is heartening to learn that you would recommend us to others. Such endorsements from our guests are a wonderful testament to the dedication of our team. We look forward to welcoming you back soon. Best regards, Lieven VAN DEN BULCKE, General Manager

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Other web-users rate our hotel

  • 1,513 reviews 9.1/10 Location
  • 1,939 reviews 5.2/10 Room
  • 1,029 reviews 8.3/10 Service
  • 35 reviews 7.7/10 WiFi
  • 1,162 reviews 4/10 Comfort
  • 796 reviews 5.7/10 Cleanliness
  • 774 reviews 6.2/10 Breakfast
  • 231 reviews 3.4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.