ibis budget Antwerpen Centraal Station 2 stars

Customer review rating (ALL Rating) 4.1/5 1,199 reviews

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Description

Hotel extras

  • Free WiFi

  • Located on the Kievitplein, located behind Antwerp Central Station

  • Rooms for up to 3 persons

  • City center at 10 minutes walking distance

  • Nearby the Antwerp Zoo

Our accommodation(s)

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Hotel location

ibis budget Antwerpen Centraal Station

Lange Kievitstraat 145
2018 ANTWERPEN
Belgium

GPS:51.213314, 4.423673

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,199 reviews

TripAdvisor Rating  3.5/5  1,377 reviews

Incorrect check-in time

Customer review rating 1.5/5

U. S. Families - Confirmed reviews ALL

Although check-in time was 15:00, they kept us waiting for about an hour. (Till 16.00) By the time we checked in, it was already dark and our entire travel plan was disrupted. They could have reported this situation in advance by e-mail or phone.

Dear Guest, Thank you for taking the time to share your feedback. We regret to hear that your check-in process did not align with our standard check-in time, resulting in an unexpected delay and impact on your travel plans. Our intention is always to facilitate a smooth and punctual start to your stay, and it is clear that in this instance, we fell short. We understand the inconvenience caused and extend our sincerest apologies. To prevent such occurrences in the future, we will review our check-in procedures to enhance our guests' experience. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Lieven VAN DEN BULCKE, General Manager

Next to station. Very convenient

Customer review rating 4.5/5

Bryan S. Solo - Confirmed reviews ALL

Very helpful staff made my stay enjoyable.

Dear Bryan, Thank you for taking the time to share your review. We are delighted that your stay with us was enhanced by our convenient location just 300m from the central train station of Antwerp, an ideal spot for exploring the city's rich history, museums, and shopping areas. Furthermore, it is gratifying to hear that you found our staff to be very helpful, as we strive to offer attentive service around the clock to ensure a pleasant stay for our guests. We hope to see you again in the future. Best wishes, Lieven VAN DEN BULCKE, General Manager

Good value and central

TripAdvisor rating 3.0/5

Saggabott TripAdvisor review

This is certainly a budget option but good value. I was given a family room with double bed and bunk above. Room was quite sterile with sort of a boat cabin feeling, especially the toilet and shower. Very good selection of TV channels. Close to the station and center of town.

Dear Sagga, We appreciate that you took the time to share your experience with us. We are delighted that you found our hotel to be good value and appreciated our central location. It's wonderful to hear that you enjoyed the wide selection of TV channels available in your room. As a budget hotel, we strive to provide essential amenities while keeping our rates competitive. Our family rooms, which include a double bed and a bunk bed, are designed to maximize space efficiency and accommodate groups or families comfortably. While our rooms have a minimalist design, we aim to ensure they are functional and meet our guests' basic needs. We're pleased that overall, you found your stay with us to be a positive experience. Regarding the room's ambiance, we understand your description of it feeling somewhat sterile. Our design focuses on practicality and ease of maintenance, which can sometimes result in a more streamlined appearance. We appreciate your feedback on the toilet and shower area, and we'll take your comments into consideration as we continuously work to improve our guests' experiences. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Lieven VAN DEN BULCKE, General Manager

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

Lots of noise during the night . Very basic furniture. Place clean

Dear Guest, Thank you for your feedback, We are pleased that you found our premises to be clean. Our team works diligently to maintain a high standard of cleanliness for the comfort and health of our guests. We understand that you encountered disturbances during your stay. Although our rooms feature double soundproof windows to minimize outside noise, we are mindful that sometimes guests or local residents may cause unexpected disturbances. We regret any inconvenience this may have caused and extend our sincerest apologies. We hope to welcome you again in the future. Best wishes, Lieven VAN DEN BULCKE, General Manager

Easy to reach, all you need for one night

Customer review rating 4.5/5

Nathalie Business - Confirmed reviews ALL

Needed a place to sleep for professional meeting the next day. Just outside train station, Frendly frontdesk, breakfast OK, room OK, good price and Lidl in the basement. Perfect!

Dear Nathalie, We appreciate that you took the time to share your experience with us. We're thrilled to hear that your stay at our hotel met your needs for a convenient overnight accommodation. It is wonderful to know that you found our location just outside the train station to be ideal, and that our front desk team's friendliness added to the quality of your visit. Moreover, we're glad that our room offerings and pricing matched your expectations, providing you a satisfactory experience. However, we noticed your comment regarding the accuracy of your invoice. While we strive to ensure every detail of our guests' experiences is spot on, it seems we may have fallen short in this instance. Please accept our apologies for any inconvenience this may have caused. We appreciate your understanding and will be sure to review our procedures to prevent such discrepancies in the future. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Lieven VAN DEN BULCKE, General Manager

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Other web-users rate our hotel

  • 1,516 reviews 9.1/10 Location
  • 1,886 reviews 4.9/10 Room
  • 974 reviews 8.5/10 Service
  • 33 reviews 8.8/10 WiFi
  • 1,149 reviews 3.7/10 Comfort
  • 790 reviews 6.3/10 Breakfast
  • 773 reviews 5.7/10 Cleanliness
  • 235 reviews 3.4/10 Amenities

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