Novotel Cardiff Centre 4 stars

Customer review rating (ALL Rating) 4.1/5 1,316 reviews

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Novotel Cardiff Centre - Image 1
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Schooner Way, Atlantic Wharf, CF10 4RT CARDIFF, United Kingdom

Description

Hotel extras

  • Leisure facilities including heated pool, jacuzzi, sauna, steam room and gym

  • Central location, located near the major shopping district

  • Ten fully-equipped meeting rooms

  • Cardiff Central station is just 1.5 km away

  • Secure parking available on-site

Our accommodation(s)

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Hotel location

Novotel Cardiff Centre

Schooner Way, Atlantic Wharf
CF10 4RT CARDIFF
United Kingdom

GPS:51.47643, -3.167866

Telephone
Fax +44 29 2048 1491

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Customs Shed Cardiff

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Indulge your taste buds at The Customs Shed, located within Novotel. Savour an array of both local and international dishes in a relaxed and casual setting. And don't miss out on fantastic breakfast offerings-the perfect way to kickstart your day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,316 reviews

TripAdvisor Rating  4.0/5  2,956 reviews

Certificate of excellence 2024

Perfect for an over night stay

Customer review rating 4.5/5

Abi Families - Confirmed reviews ALL

Great welcome, check in and out. Staff were very efficient and welcoming, friendly and helpful.

Dear Abi, We are delighted to hear about your positive experience during your stay with us. Thank you for highlighting our efficient and welcoming staff. We look forward to welcoming you back soon. Thanking You, Trevor Fernandes Assistant Manager

Great stay everytime

Customer review rating 5.0/5

Sara J. Couples - Confirmed reviews ALL

Absolutely love this hotel, it's our 4th time within 12 months whether it be as a couple or with our 2 children. The breakfast is the best hotel breakfast we've had, the pool and spa is wonderful and at no extra cost like most other hotels. The beds are comfy and bedrooms a great size and well equipped. Can't wait to come back again in a couple of months.

Dear Sara J., We are delighted to hear that you had a great stay with us at Novotel Cardiff Centre! It's wonderful to know that you enjoyed our delicious breakfast, complimentary pool and spa facilities, comfortable beds, and well-equipped bedrooms. We truly appreciate your loyalty as a returning guest and look forward to welcoming you back again in a couple of months. Thank you for your kind words and for choosing to stay with us. Warm regards, Megan Evans. Multi Site Team Leader.

Not as good as expected

Customer review rating 3.0/5

Laura Families - Confirmed reviews ALL

We stayed here one night as a birthday treat. The hotel was nice enough I just expected more.

Dear Laura, We appreciate your feedback regarding your recent stay at Novotel Cardiff Centre. We regret that your experience did not meet your expectations. We strive to provide exceptional service and hope to have the opportunity to welcome you back for an improved stay. Thanking You, Trevor Fernandes Assistant Manager

All in all a good hotel.

TripAdvisor rating 5.0/5

GlynA4 TripAdvisor review

Stayed here for a friends birthday weekend with my partner. Staff were very helpful and let us check in early upon arrival as room was ready. Room was large, clean and had all the amenities you expected. Used the pool in the morning and was great although there was a kids swimming group on when we went which meant it was a little busy. Although a little expensive for what it was (we have stayed in the Park Plaza for the same price on a weekend and would say it’s a little nicer there), it’s still a great hotel.

Dear GlynA4, Thank you for sharing your experience with us. We're delighted you chose our hotel for your friend's birthday weekend and that you and your partner enjoyed your stay. It's great to hear that our staff could assist with an early check-in and that your room met your expectations. We're glad you enjoyed the pool, even though it was a bit busy with the kids'. We look forward to welcoming you back in the future. Best regards, Trevor Fernandes Assistant General Manager.

Very good stay

Customer review rating 5.0/5

Amy Families - Confirmed reviews ALL

Megan was very helpful and efficient. Quality of the hotel was exactly what we expected as we had stayed a few times before. Comfy clean rooms, good choice for breakfast and good service.

Dear Amy, we are delighted to hear about your positive experience at Novotel Cardiff Centre. Thank you for highlighting Megan's exceptional service and the quality of our facilities. We look forward to welcoming you back for another comfortable stay. Best regards, Novotel Cardiff Centre.

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Other web-users rate our hotel

  • 885 reviews 9/10 Location
  • 1,667 reviews 5.4/10 Room
  • 1,589 reviews 8.6/10 Service
  • 14 reviews 5.3/10 WiFi
  • 856 reviews 5.3/10 Comfort
  • 731 reviews 5/10 Cleanliness
  • 625 reviews 8.1/10 Pool
  • 623 reviews 8.6/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.