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ibis Cardiff Gate - International Business Park Hotel 2 stars

Customer review rating 4.2/5 2,653 reviews
ibis Cardiff Gate - International Business Park
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Hotel extras

  • Located in Cardiff Gate International Business Park

  • Fogg's Restaurant serves a choice of international cuisine

  • Dedicated meeting room capable of accommodating 25 guests

  • Easy access to and from the M4 Motorway at north Cardiff

  • Nearby services include Starbucks, ASDA, McDonalds and more

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

ibis Cardiff Gate - International Business Park

Malthouse Avenue
Cardiff Gate Business Park
Pontprennau
CF238RA
cardiff
united kingdom

Tel: +4402920105740

Fax: (+44)2920734222

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   57 OR 58

  • By plane

    BRISTOL INTERNATIONAL At 56.32km / 35 miles

  • By plane

    CARDIFF WALES At 35km / 21.75 miles

  • By plane

    LONDON HEATHROW At 160.92km / 100 miles

  • By boat

    FISHGUARD At 172.18km / 107 miles

  • By boat

    HOLYHEAD At 495.63km / 308 miles

  • By boat

    PEMBROKE At 160.92km / 100 miles

  • By boat

    SWANSEA At 69.2km / 43 miles

  • By car

    JUNCTION 30 At 0.32km / 0.2 miles

  • By car

    M4 JUNCTION 30 At 0km / 0 miles

  • By train

    CARDIFF CENTRAL At 9.66km / 6 miles

  • By train

    LONDRES WATERLOO At 289.66km / 180 miles

GPS :51.53965, -3.130482

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Accessible room

Double room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20m²
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
Accessible room

Twin room with 2 beds

  • Max. number of persons: 2
  • Area: From 20m²
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
Accessible room

Accessible Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 22m²

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 56 m²

  • Maximum capacity: 25 people

Find out more

Our guest reviews for
ibis Cardiff Gate - International Business Park

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,653 reviews

tripadvisor

TripAdvisor Rating 4.0/5

735 reviews

Reasonable stay.

Customer review rating 4.2/5

Anonymous Business - 19/02/2020 Confirmed reviews ALL

The hotel room was cold and duvet not thick enough.

Visiting family in Cardiff

Customer review rating 4.2/5

Phil W. Couples - 18/02/2020 Confirmed reviews ALL

Comfortable and relaxed stay with easy road access from the motorway and into Cardiff. The hotel is well placed for the park and ride. It is staffed by friendly, efficient staff who willingly help to make the stay a positive experience. The rooms are comfortable and equipped with tea/coffee facilitate a hairdryer. We always stay here on our regular visits to Cardiff.

yes well located and friendly staff and a pleasant stay.

Customer review rating 4.2/5

D. D. Solo - 17/02/2020 Confirmed reviews ALL

as above.

Great location for motorway and city access

Customer review rating 4.2/5

Apr Couples - 14/02/2020 Confirmed reviews ALL

Modern-style hotel on motorway service area but also with direct access to local roads. Toby carvery two minutes walk away plus usual motorway grub (KFC, Subway etc.). Good (free) parking, friendly staff, nice public areas. Room good enough but looking a little tired, could do with a bit of maintenance eg toilet handle loose, cracks around bathroom tiles.

Dear ANDREW R., Thank you for taking the time to write a review about your recent visit to ibis Cardiff Gate. I am delighted that you enjoyed your stay and we have noted your comments about the toilet handle loose and cracks around bathroom tiles, which we have since addressed. I look forward to welcoming you back again soon. Kind regards, Aline Moreira General Manager Ibis Cardiff Gate

Good location just off the motorway and easy to get into the city

Customer review rating 4.2/5

Anonymous Couples - 14/02/2020 Confirmed reviews ALL

Easy check in and booking

Dear CYRIL H., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Comfortable stay

Customer review rating 4.2/5

Carole Solo - 14/02/2020 Confirmed reviews ALL

Friendly staff, clean room and bathroom , cosy bed, good nights sleep, hot shower, easy checkout.

Dear CAROLE W., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager
Customer review rating 4.2/5

Charlotte Couples - 08/02/2020 Confirmed reviews ALL

Stayed in the room the whole time, was pleased with the overall cleanliness. The bed was very comfortable as well.

Dear CHARLOTTE R., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Well located for our needs and good value

Customer review rating 4.2/5

India Families - 08/02/2020 Confirmed reviews ALL

Though we had no WiFi for our whole stay and the hotel didn’t have it all week. It was a let down as we like to stay in a watch films with my son. We come every month from Leicester and it was a bit of a let down

Dear INDIA J., Thank you for your review. We are sorry to hear about your experience with the wi-fi down during your stay; please allow us to express our sincerest apologies. Rest assured the appropriate measures were taken to address the problem and the wi-fi was reinstated after your departure. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would like to reiterate our commitment to high quality standards and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aline Moreira General Manager

Good Stay

Customer review rating 4.2/5

Anonymous Business - 06/02/2020 Confirmed reviews ALL

As usual quiet stay with hrelpful, friendly staff.

Dear TONY G., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have noted your scores about the Wi-fi, please accept my apologies for this experience and we can assure you that the matter was looked into and dealt with accordingly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Disappointed

Customer review rating 4.2/5

Anonymous Business - 06/02/2020 Confirmed reviews ALL

I only needed wifi for the whole trip and it was down for the night. The chap on the desk was very monotone and didn't appear bothered

Dear KATE L., Thank you for taking the time to tell us about your experience at the ibis Cardiff Gate - International Business Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aline Moreira General Manager

Happy stay

Customer review rating 4.2/5

Gill S. Couples - 04/02/2020 Confirmed reviews ALL

We spent a lovely weekend in Cardiff and found the ibis Cardiff Gate to be an ideal base. It was clean, comfortable and most importantly dog-friendly. We shall certainly stay here again.

Dear GILLIAN S., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Excellent for the money

Customer review rating 4.2/5

Madeleine H. Solo - 04/02/2020 Confirmed reviews ALL

I was greeted very pleasantly as I arrived, I was asked for any room preference I may have and was given my free drink card without asking.

Dear MADELEINE H., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Good overnight stay

Customer review rating 4.2/5

E P. Families - 04/02/2020 Confirmed reviews ALL

Clean, convenient.

Dear EDWARD P., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Well located

Customer review rating 4.2/5

Tony C. Couples - 03/02/2020 Confirmed reviews ALL

Friendly and efficient customer service.

Dear ANTHONY C., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Very friendly staff, but very noisy clientele, wouldn't recommend for a stay with children

Customer review rating 4.2/5

Helen E. Families - 28/01/2020 Confirmed reviews ALL

The staff we helpful and friendly, the room was basic but clean. Unfortunately lots of loud drunken revellers made sleep a little bit difficult for our children.

Dear HELEN E., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive a feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have noted your comments about the noisy guests, please accept my apologies for this experience. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us to prevent future occurrences. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Aline Moreira, General Manager

A great place to stay

Customer review rating 4.2/5

Kate Couples - 27/01/2020 Confirmed reviews ALL

Nice friendly staff, good facilities

Dear KATE P., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Room cleanliness slipping

TripAdvisor rating 4.0/5

Jeremy D Business - 26/01/2020 TripAdvisor review

I have used this hotel regularly since 2002 and usually it is a reasonable hotel for one or two nights. This last stay was disappointing in that I found my room lacking the cleanliness I have been used to, the toilet had not been cleaned properly, the water in the sink took ages to clear and the tea/coffee facility was a let down as the mugs were sticky. This may have been a one-off so I shall use the hotel again but if I have the same experience I shall use another hotel.

We very much appreciate your comments regarding your stay at the ibis Cardiff Gate. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have noted your comments about the cleanliness, please accept my apologies for this experience and we can assure you that the matter is being looked into to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aline Moreira General Manager

Interesting!

Customer review rating 4.2/5

Jan Business - 25/01/2020 Confirmed reviews ALL

Excellent breakfast but poor selection for evening meal. Lovely clean rooms with great shower.

Dear JANET R., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Friendly staff

Customer review rating 4.2/5

Anonymous Business - 21/01/2020 Confirmed reviews ALL

Staff were very friendly and helpful. Very clean room

Dear MICHELLE P., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Easy to find

Customer review rating 4.2/5

Steve T. Solo - 21/01/2020 Confirmed reviews ALL

This is a rather simplistic hotel. The room was remarkably bare. Having said that it had what I needed and was clean. It was also nice and quiet at night.

Dear STEPHEN T., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive a feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager
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