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ibis Cardiff Gate - International Business Park Hotel 2 stars

Customer review rating 4.2/5 2,678 reviews
ibis Cardiff Gate - International Business Park
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Hotel extras

  • Located in Cardiff Gate International Business Park

  • Fogg's Restaurant serves a choice of international cuisine

  • Dedicated meeting room capable of accommodating 25 guests

  • Easy access to and from the M4 Motorway at north Cardiff

  • Nearby services include Starbucks, ASDA, McDonalds and more

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

ibis Cardiff Gate - International Business Park

Malthouse Avenue
Cardiff Gate Business Park
Pontprennau
CF238RA
cardiff
united kingdom

Tel: +4402920105740

Fax: (+44)2920734222

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :  57 OR 58

  • By plane

    BRISTOL INTERNATIONAL At 56.32km / 35 miles

  • By plane

    CARDIFF WALES At 35km / 21.75 miles

  • By plane

    LONDON HEATHROW At 160.92km / 100 miles

  • By boat

    FISHGUARD At 172.18km / 107 miles

  • By boat

    HOLYHEAD At 495.63km / 308 miles

  • By boat

    PEMBROKE At 160.92km / 100 miles

  • By boat

    SWANSEA At 69.2km / 43 miles

  • By car

    JUNCTION 30 At 0.32km / 0.2 miles

  • By car

    M4 JUNCTION 30 At 0km / 0 miles

  • By train

    CARDIFF CENTRAL At 9.66km / 6 miles

  • By train

    LONDRES WATERLOO At 289.66km / 180 miles

GPS :51.53965, -3.130482

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Accessible room

Double room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20m²
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
Accessible room

Twin room with 2 beds

  • Max. number of persons: 2
  • Area: From 20m²
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
Accessible room

Accessible Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 22m²

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 56 m²

  • Maximum capacity: 25 people

Find out more

Our guest reviews for
ibis Cardiff Gate - International Business Park

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,678 reviews

tripadvisor

TripAdvisor Rating 4.0/5

737 reviews

well located

Customer review rating 4.2/5

Tim H. T. D. Business - 27/03/2020 Confirmed reviews ALL

very quiet with good amenities close by

Dear TIMOTHY H., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Suspend parking registration during Covid19 as touch screen is a vector for spreading infection.

Customer review rating 4.2/5

David Solo - 24/03/2020 Confirmed reviews ALL

During Covid 19 occupancy will be dramatically reduced.In normal times I understand the need to have a parking regime to ensure parking is available to your paying customers. In the changed circumstances reducing transmission of the disease is more important and getting guests to type their car registration in on a touch screen is madness. Either get the receptionist to do it or suspend the system for the duration of the epidemic.

Dear DAVID H., Thank you for taking the time to write a review about your recent visit to ibis Cardiff Gate. We have noted your comments about the car park touch screen during the epidemic which we have since addressed. Sincerely, Aline Moreira General Manager

Great staff

Customer review rating 4.2/5

David Business - 18/03/2020 Confirmed reviews ALL

Check in was really good and efficient . The staff member was very happy and friendly and helpful. The room was a usual ibis room

Dear DAVID M., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Fine for our needs

Customer review rating 4.2/5

Tibbs Friends - 17/03/2020 Confirmed reviews ALL

Under difficult circ7mstances, covid 19, they accommodated us fine.

Dear IAN T., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Well located, good stay

Customer review rating 4.2/5

Owen D. Friends - 15/03/2020 Confirmed reviews ALL

Turned up, was easy to find, easy to check in and rooms were great

Dear OWEN D., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Good, efficient service and good value for money.

Customer review rating 4.2/5

Tony Business - 13/03/2020 Confirmed reviews ALL

IBIS staff are always polite and helpful. basic room which is clean and ideal for business users.

Dear TONY L., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Great value

Customer review rating 4.2/5

Mark Couples - 11/03/2020 Confirmed reviews ALL

Check in staff member very helpful. Room airy and clean. Good night's sleep

Dear MARK O., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Excellent

Customer review rating 4.2/5

Alison J. Couples - 09/03/2020 Confirmed reviews ALL

Smooth check in and check out Spacious clean quiet room Friendly staff

Dear ALISON J., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Great staff

Customer review rating 4.2/5

Mr L. C. Solo - 09/03/2020 Confirmed reviews ALL

Excellent stay at an excellent price

Dear LYN C., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Easy to get to and comfortable

Customer review rating 4.2/5

Stephen Business - 08/03/2020 Confirmed reviews ALL

Allways clean and friendly and convenient location.

Dear STEPHEN A., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Great value hotel

Customer review rating 4.2/5

Maddoglady Business - 07/03/2020 Confirmed reviews ALL

This is a great value hotel with nice rooms clean and nicely looked after. They do a great breakfast and the staff are very attentive, ample parking for your car. The location is a little noisy being so close to busy roads and the motorway services being so close by, but you get what you pay for.

Dear SHIRLEY B., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Excellent value for money

Customer review rating 4.2/5

Td Business - 06/03/2020 Confirmed reviews ALL

Great location, easy parking, comfortable, good breakfast

Dear THERESA D., It was a pleasure to meet you. We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Good Stay

Customer review rating 4.2/5

Rhian Families - 06/03/2020 Confirmed reviews ALL

Check in was easy. Room was clean and warm. Breakfast was really well priced and delicious.

Dear RHIAN E., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

An enjoyable stay

Customer review rating 4.2/5

C M. R. Couples - 02/03/2020 Confirmed reviews ALL

Staff very friendly & helpful. Good breakfast & comfortable room.

Dear CHARLES R., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Well located. Bad Breakfast, The cleanliness of the room was appalling!

Customer review rating 4.2/5

William Business - 27/02/2020 Confirmed reviews ALL

Our stay was at first quite normal, What you'd expect from a hotel near a motorway. However, we quickly noticed the pubescent hairs in the shower. As soon as we noticed we went down to reception to make them aware. They said "there is nothing we can do tonight, but we can send a cleaning crew up in the morning" They offered Breakfast as a sort of compensation for the problem. I was unable to shower for the next day. But hey everything should be right by tomorrow night right? Wrong. Upon returning to the hotel room after a long day and speaking to the cleaner in the morning at reception (They told me that they had put bleach in the shower (and also had the audacity to say there where no pubescent hairs in the shower. (i can assure you there were))) Anyway upon inspecting the shower I Straight away noticed that there were still intact pubescent hairs in the shower still. After complaining to the same receptionist, he came and took pictures of the hairs in the shower and was in complete agreement with me saying that the shower still was filthy. When we went to leave the manager was nowhere to be seen. So we left without discussing these issues further. Furthermore, the breakfast was inedible. The meat was cremated. The scrambled egg hardly resembled egg. and the coffee was disgusting. Overall the stay was extremely disappointing.

Useful location for Cardiff

Customer review rating 4.2/5

Ros Couples - 24/02/2020 Confirmed reviews ALL

Good because - Easy to find. No noise at all from the M4 or other traffic. Everything very clean. Friendly helpful staff. A space for hanging your clothes and a chest of drawers - excellent. Good sized room. Not so good - breakfast was OK but a rather basic range of cereals in little packets plus granola, cooked breakfast was being 'topped up' and staff had too much to do.

Dear ROSALIND H., Thank you for taking the time to tell us about your experience at the ibis Cardiff Gate - International Business Park. I am sorry that your breakfast experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aline Moreira General Manager

Excellent value

Customer review rating 4.2/5

Robert Business - 22/02/2020 Confirmed reviews ALL

Check in was quick, the room was clean and comfortable and breakfast was good

Dear ROBERT M., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Nice stay with friendly staff.

Customer review rating 4.2/5

Paul Business - 21/02/2020 Confirmed reviews ALL

very good.

Dear PAUL R., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Great location for my business trip

Customer review rating 4.2/5

Anonymous Business - 21/02/2020 Confirmed reviews ALL

Comfortable bed and very clean room which was well appointed. Terrific nights sleep and great breakfast in the morning. Very easy check in and out

Dear RICHARD W., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Reasonable stay.

Customer review rating 4.2/5

Anonymous Business - 19/02/2020 Confirmed reviews ALL

The hotel room was cold and duvet not thick enough.

Dear ALAN G., Thank you for taking the time to tell us about your experience at the ibis Cardiff Gate - International Business Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aline Moreira General Manager
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