ibis Cardiff Gate - International Business Park Hotel 2 stars

Name: ibis Cardiff Gate - International Business Park
Address: CARDIFF, CF238RA, UNITED KINGDOM
Telephone: (+44)02920105740
Rating: 4.2

Customer review rating 4.2/5 2,678 reviews

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ibis Cardiff Gate - International Business Park Hotel

Vibrant economy hotel, open to everyone

Whether it's mid-afternoon or well into the wee hours, guests at our pet-friendly hotel enjoy access to a great selection of refreshment options along with a welcoming service. Our bar and restaurant each stay open 24hrs, so pull up a chair for a light lunch, prop up the bar for a well-earned nightcap, or take your time over a lazy dinner.

The hotel is perfectly located for access to Cardiff Gate Business Park, Pentwyn and Pontprennau, and is only a 15-minute drive from Cardiff city centre for the tourist attractions. Cardiff International Airport is just 21km from the hotel In response to the COVID-19 pandemic and government guidelines we have taken the difficult decision to close the hotel. Our thoughts remain with everyone impacted across the world and we look forward to welcoming guests and visitors back soon.

Close to many iconic attractions including Cardiff Castle, Cardiff City Stadium, CIA and the Principality (Millennium) Stadium, ibis Cardiff Gate is 15 minutes from the city of Newport and 20 minutes from Caerphilly and its captivating medieval castle.

Hotel extras

Located in Cardiff Gate International Business Park
Fogg's Restaurant serves a choice of international cuisine
Dedicated meeting room capable of accommodating 25 guests
Easy access to and from the M4 Motorway at north Cardiff
Nearby services include Starbucks, ASDA, McDonalds and more

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Parking
- Private outdoor parking
- Private enclosed outdoor parking
- Bus/coach parking area
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Pets allowedPaying
100% non-smoking hotel
Manual temperature control
Languages spoken at the hotel
- English
- Spanish
- Portuguese
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 9AM (Paying)Want to enjoy the comfort of your room earlier? Book your early check-in online to access your room from 9am and make the most of your stay.
- LATE CHECK-OUT UP TO 5PM (Paying)Enjoy the comfort of your room for longer! Book your late check-out online to keep your room until 5pm on your departure day
Electric car recharging units
Laundry
- Dry cleaning / Ironing (Paying)
- Shoe shine machine

Breakfast
1 restaurant(s)
1 bar(s)

1 meeting room(s)
Copy/print service available

Hotel location

ibis Cardiff Gate - International Business Park

Malthouse Avenue
Cardiff Gate Business Park
Pontprennau
CF238RA
cardiff
united kingdom

Tel: +4402920105740

Fax: (+44)2920734222

Contact email

Check-in from 14h00

Check out up to 12h00

BUS : 57 OR 58

By plane
BRISTOL INTERNATIONAL At 56.32km / 35 miles
By plane
CARDIFF WALES At 35km / 21.75 miles
By plane
LONDON HEATHROW At 160.92km / 100 miles
By boat
FISHGUARD At 172.18km / 107 miles
By boat
HOLYHEAD At 495.63km / 308 miles
By boat
PEMBROKE At 160.92km / 100 miles
By boat
SWANSEA At 69.2km / 43 miles
By car
JUNCTION 30 At 0.32km / 0.2 miles
By car
M4 JUNCTION 30 At 0km / 0 miles
By train
CARDIFF CENTRAL At 9.66km / 6 miles
By train
LONDRES WATERLOO At 289.66km / 180 miles

GPS :51.53965, -3.130482

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

Accessible room

Max. number of persons: 2
Area: From 20 m² / 215 sq ft

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk

Twin room with 2 beds

Accessible room

Max. number of persons: 2
Area: From 20 m² / 215 sq ft

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk

Accessible Standard Room with 2 single beds

Accessible room

Max. number of persons: 2
Area: From 22 m² / 237 sq ft

Rooms

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

BAR

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Your meetings and events

Our meeting rooms

Number of meeting rooms: 1
Maximum size: 56 m²
Maximum capacity: 25 people

Find out more

well located

Tim H. T. D. Business - 27/03/2020 Confirmed reviews ALL

very quiet with good amenities close by

Dear TIMOTHY H., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Suspend parking registration during Covid19 as touch screen is a vector for spreading infection.

David Solo - 24/03/2020 Confirmed reviews ALL

During Covid 19 occupancy will be dramatically reduced.In normal times I understand the need to have a parking regime to ensure parking is available to your paying customers. In the changed circumstances reducing transmission of the disease is more important and getting guests to type their car registration in on a touch screen is madness. Either get the receptionist to do it or suspend the system for the duration of the epidemic.

Dear DAVID H., Thank you for taking the time to write a review about your recent visit to ibis Cardiff Gate. We have noted your comments about the car park touch screen during the epidemic which we have since addressed. Sincerely, Aline Moreira General Manager

Great staff

David Business - 18/03/2020 Confirmed reviews ALL

Check in was really good and efficient . The staff member was very happy and friendly and helpful. The room was a usual ibis room

Dear DAVID M., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Fine for our needs

Tibbs Friends - 17/03/2020 Confirmed reviews ALL

Under difficult circ7mstances, covid 19, they accommodated us fine.

Dear IAN T., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Well located, good stay

Owen D. Friends - 15/03/2020 Confirmed reviews ALL

Turned up, was easy to find, easy to check in and rooms were great

Dear OWEN D., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Good, efficient service and good value for money.

Tony Business - 13/03/2020 Confirmed reviews ALL

IBIS staff are always polite and helpful. basic room which is clean and ideal for business users.

Dear TONY L., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Great value

Mark Couples - 11/03/2020 Confirmed reviews ALL

Check in staff member very helpful. Room airy and clean. Good night's sleep

Dear MARK O., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Excellent

Alison J. Couples - 09/03/2020 Confirmed reviews ALL

Smooth check in and check out Spacious clean quiet room Friendly staff

Dear ALISON J., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Great staff

Mr L. C. Solo - 09/03/2020 Confirmed reviews ALL

Excellent stay at an excellent price

Dear LYN C., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Easy to get to and comfortable

Stephen Business - 08/03/2020 Confirmed reviews ALL

Allways clean and friendly and convenient location.

Dear STEPHEN A., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Great value hotel

Maddoglady Business - 07/03/2020 Confirmed reviews ALL

This is a great value hotel with nice rooms clean and nicely looked after. They do a great breakfast and the staff are very attentive, ample parking for your car. The location is a little noisy being so close to busy roads and the motorway services being so close by, but you get what you pay for.

Dear SHIRLEY B., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Excellent value for money

Td Business - 06/03/2020 Confirmed reviews ALL

Great location, easy parking, comfortable, good breakfast

Dear THERESA D., It was a pleasure to meet you. We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Good Stay

Rhian Families - 06/03/2020 Confirmed reviews ALL

Check in was easy. Room was clean and warm. Breakfast was really well priced and delicious.

Dear RHIAN E., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

An enjoyable stay

C M. R. Couples - 02/03/2020 Confirmed reviews ALL

Staff very friendly & helpful. Good breakfast & comfortable room.

Dear CHARLES R., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Well located. Bad Breakfast, The cleanliness of the room was appalling!

William Business - 27/02/2020 Confirmed reviews ALL

Our stay was at first quite normal, What you'd expect from a hotel near a motorway. However, we quickly noticed the pubescent hairs in the shower. As soon as we noticed we went down to reception to make them aware. They said "there is nothing we can do tonight, but we can send a cleaning crew up in the morning" They offered Breakfast as a sort of compensation for the problem. I was unable to shower for the next day. But hey everything should be right by tomorrow night right? Wrong. Upon returning to the hotel room after a long day and speaking to the cleaner in the morning at reception (They told me that they had put bleach in the shower (and also had the audacity to say there where no pubescent hairs in the shower. (i can assure you there were))) Anyway upon inspecting the shower I Straight away noticed that there were still intact pubescent hairs in the shower still. After complaining to the same receptionist, he came and took pictures of the hairs in the shower and was in complete agreement with me saying that the shower still was filthy. When we went to leave the manager was nowhere to be seen. So we left without discussing these issues further. Furthermore, the breakfast was inedible. The meat was cremated. The scrambled egg hardly resembled egg. and the coffee was disgusting. Overall the stay was extremely disappointing.

Useful location for Cardiff

Ros Couples - 24/02/2020 Confirmed reviews ALL

Good because - Easy to find. No noise at all from the M4 or other traffic. Everything very clean. Friendly helpful staff. A space for hanging your clothes and a chest of drawers - excellent. Good sized room. Not so good - breakfast was OK but a rather basic range of cereals in little packets plus granola, cooked breakfast was being 'topped up' and staff had too much to do.

Dear ROSALIND H., Thank you for taking the time to tell us about your experience at the ibis Cardiff Gate - International Business Park. I am sorry that your breakfast experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aline Moreira General Manager

Excellent value

Robert Business - 22/02/2020 Confirmed reviews ALL

Check in was quick, the room was clean and comfortable and breakfast was good

Dear ROBERT M., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Nice stay with friendly staff.

Paul Business - 21/02/2020 Confirmed reviews ALL

very good.

Dear PAUL R., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Great location for my business trip

Anonymous Business - 21/02/2020 Confirmed reviews ALL

Comfortable bed and very clean room which was well appointed. Terrific nights sleep and great breakfast in the morning. Very easy check in and out

Dear RICHARD W., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Reasonable stay.

Anonymous Business - 19/02/2020 Confirmed reviews ALL

The hotel room was cold and duvet not thick enough.

Dear ALAN G., Thank you for taking the time to tell us about your experience at the ibis Cardiff Gate - International Business Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aline Moreira General Manager

Our most recent 20 reviews

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Hotel extras

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ibis Cardiff Gate - International Business Park