ibis Cardiff Gate - International Business Park Hotel 2 stars

TripAdvisor rating 4.0/5 726 reviews
ibis Cardiff Gate - International Business Park
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Hotel extras

  • Located in Cardiff Gate International Business Park

  • Fogg's Restaurant serves a choice of international cuisine

  • Dedicated meeting room capable of accommodating 25 guests

  • Easy access to and from the M4 Motorway at north Cardiff

  • Nearby services include Starbucks, ASDA, McDonalds and more

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

ibis Cardiff Gate - International Business Park

Malthouse Avenue
Cardiff Gate Business Park
Pontprennau
CF238RA
cardiff
united kingdom

Tel: +4402920105740

Fax: (+44)2920734222

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   57 OR 58

  • By plane

    BRISTOL INTERNATIONAL At 56.32km / 35 miles

  • By plane

    CARDIFF WALES At 35km / 21.75 miles

  • By plane

    LONDON HEATHROW At 160.92km / 100 miles

  • By boat

    FISHGUARD At 172.18km / 107 miles

  • By boat

    HOLYHEAD At 495.63km / 308 miles

  • By boat

    PEMBROKE At 160.92km / 100 miles

  • By boat

    SWANSEA At 69.2km / 43 miles

  • By car

    JUNCTION 30 At 0.32km / 0.2 miles

  • By car

    M4 JUNCTION 30 At 0km / 0 miles

  • By train

    CARDIFF CENTRAL At 9.66km / 6 miles

  • By train

    LONDRES WATERLOO At 289.66km / 180 miles

GPS :51.53965, -3.130482

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Twin room with 2 beds

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Accessible Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 22

Our restaurants and bars

FOGG'S

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 56

  • Maximum capacity: 25 people

Find out more

Our guest reviews for
ibis Cardiff Gate - International Business Park

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,569 reviews

tripadvisor

TripAdvisor Rating 4.0/5

726 reviews

Great value and service

TripAdvisor rating 4.0/5

angelajane2016 Family - 01/12/2019 TripAdvisor review

Great value and service,always accommodating and welcoming staff , good stay as always . Will be returning again shortly as it’s becoming home from home. Especially great for a pet owner who needs accommodation

good value for money

Customer review rating 4.2/5

Wilma O. Friends - 27/11/2019 Confirmed reviews ALL

staff friendly and efficient

Spiders and cobwebs in the room

Customer review rating 4.2/5

Faz Couples - 26/11/2019 Confirmed reviews ALL

Stopped in Cardiff overnight on our 5 hour journey. It’s a typical junction hotel but I was not impressed by the cobwebs and spiders in the room.

Mr

Customer review rating 4.2/5

Peter J. Business - 26/11/2019 Confirmed reviews ALL

Pleasantly surprised First time guest Compared favourably to main competitors

Basic ok not brilliant

Customer review rating 4.2/5

Bill W. Families - 25/11/2019 Confirmed reviews ALL

Very light in the room with light out very large gap under door pillows very hard and uncomfortable

Average Hotel but lovely staff

Customer review rating 4.2/5

Karen N. Friends - 24/11/2019 Confirmed reviews ALL

The hotel is quite tired looking and more budget. I had to change rooms because there was no hot water in the shower. The room we moved to had dirty curtains. My friend had to move rooms because her room stank of cigarette smoke. The breakfast was very average - very little choice and not very fresh.

Dear KAREN N., Thank you for taking the time to tell us about your experience at the ibis Cardiff Gate - International Business Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aline Moreira General Manager

One night stay

Customer review rating 4.2/5

Mr T. Families - 21/11/2019 Confirmed reviews ALL

We had two rooms one for my parents and the other for me and my miss both rooms were clean to a good standard we booked the rooms with breakfast which was very nice but the plates were to small which let it down should have been round plates but anyway it was of good quality and if needed we will stay again

Dear IVAN T., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Decent value for money

Customer review rating 4.2/5

Heather Business - 20/11/2019 Confirmed reviews ALL

The room was fairly standard. Plenty space, enough storage, adjustable temperature. Able to take the dog with no problems. It was too dark to see if we were able to go a decent walk from this location but there is enough grassy patches in the service station area to have a wander. In the evening there was no food available other than pizza. The pizza was lovely and to save me waiting for it, the reception staff brought it to me in my room. Friendly helpful staff. Breakfast had a nice variety of food, although the cooked breakfast was dry and overcooked, despite the fact I was there early. All in all, I would definitely go again. I don't expect the Ritz for that price and it was good value for money.

Dear HEATHER F., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Dry comfortable

Customer review rating 4.2/5

Richard N. Business - 20/11/2019 Confirmed reviews ALL

Good sized room and large bed. Good facilities including free WiFi. One small negative, there was no sockets near the bed.

Dear RICHARD N., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Cardiff

Customer review rating 4.2/5

Andy P. Solo - 20/11/2019 Confirmed reviews ALL

Good quality room ,good service by friendly staff and a excellent breakfast , ideal location for me on this occasion would consider using again without any hesitation

Dear ANDY P., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Clean room, friendly staff, easy access and well priced

Customer review rating 4.2/5

Anonymous Business - 18/11/2019 Confirmed reviews ALL

The only negative I can say was that the spill vent at the top of the window in room 14 could not be closed, so there was a cold draught coming in, which meant I had to put the heater up higher than I would have preferred. Other than that, I would recommend the hotel as good value for money and a good experience overall.

Dear ALAN C., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Great location, nice stay

Customer review rating 4.2/5

W. Couples - 18/11/2019 Confirmed reviews ALL

Staff friendly and helpful. Very nice clean hotel with large room and nice bar area.

Dear DEBRA W., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Great value for money

Customer review rating 4.2/5

Star Couples - 16/11/2019 Confirmed reviews ALL

Reception staff very welcoming, friendly & efficient. Check in was a breeze. Rooms are basic but adequate for a nights stay. Breakfast exceeded our expectations and it was served until 11.45, allowing us to have a lovely lie in. Cardiff Gate service station is just a walk across a car park.

Dear STAR B., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Dissapointed

Customer review rating 4.2/5

David C. Business - 15/11/2019 Confirmed reviews ALL

I’m a gold club member and in my opinion I was not treated accordingly

Dear DAVID C., Thank you for taking the time to tell us about your experience at the ibis Cardiff Gate - International Business Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aline Moreira General Manager

Friendly staff, good room - but, a disappointing hot breakfast.

Customer review rating 4.2/5

John W. Families - 15/11/2019 Confirmed reviews ALL

On arrival, we were checked in by a very friendly young man. Pleased with the room - our only negative was the lack of a wardrobe, but we had expected that. The big disappointment was the hot food at breakfast. Four days running, the only egs available were scrambled. This, despite the fact that your screen in the foyer shows a breakfast with fried eggs, as does your breakfast advert in the room. A daily reminder of what I was not allowed to have, despite requesting it !! Some tomato, or mushrooms, or black pudding would be nice. A sign at breakfast stated that 'Porridge' was available on request. It was not - another disappointment. A 'make your own' pot version was available, which was a poor substitute. If breakfast had not been included in our deal, we would not have purchased it on days 2, 3 and 4 !! The breakfast, as a whole, was good. All staff were friendly and professional.

Dear JOHN W., Thank you for taking the time to tell us about your experience at the ibis Cardiff Gate - International Business Park. I am sorry that your breakfast experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aline Moreira General Manager

Great value and location

Customer review rating 4.2/5

Guest Business - 14/11/2019 Confirmed reviews ALL

Easy access, great location. Clean and tidy, great value for money.

Dear THERESA D., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

A budget hotel that feels like a 4 star

Customer review rating 4.2/5

Madeleine H. Solo - 12/11/2019 Confirmed reviews ALL

I stayed on two occasions a couple of weeks ago - both times the staff were helpful and friendly, my room was warm and clean. My only mild complaint was that the sheet on my bed had a large hole. I reported this when I left.

Dear MADELEINE H., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Mr

Customer review rating 4.2/5

Tony O. Business - 12/11/2019 Confirmed reviews ALL

Polite and helpful staff and comfortable accommodation

Dear ANTHONY O., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

excellent value

Customer review rating 4.2/5

Alison Business - 11/11/2019 Confirmed reviews ALL

excellent value, great facilities.

Dear ALISON M., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager

Good stay for brief overnight

Customer review rating 4.2/5

Marki Couples - 09/11/2019 Confirmed reviews ALL

It was satisfactory and the room was adequate for our brief overnight stay. Booked breakfast in the morning which was good. Check out hassle free.

Dear MARK J., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aline Moreira General Manager
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