Mercure Cardiff Holland House Hotel & Spa

Mercure Cardiff Holland House Hotel & Spa 4 stars

Customer review rating (ALL Rating) 4.0/5 687 reviews

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Description

Hotel extras

  • On-site leisure facilities including an 18-metre pool

  • Fully-functioning gym, sauna, steam room and more

  • Guests enjoy 20% discount on spa treatments

  • Conference and meeting rooms seating 700 guests

  • Within walking distance to the iconic Millennium Stadium

ALLSAFE approved hotel

Hotel location

Mercure Cardiff Holland House Hotel & Spa

24 26 Newport Road
CF24 0DD CARDIFF
United Kingdom

  • By plane

    BRISTOL At 75.3km / 46.79 miles

  • By plane

    CARDIFF At 25.3km / 15.72 miles

  • By plane

    SWANSEA At 88km / 54.69 miles

  • By train

    CARDIFF CENTRAL At 1.8km / 1.12 miles

GPS:51.483986, -3.167448

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

URBAN BAR & KITCHEN

The First Floor Restaurant at Mercure Holland House has developed an enviable reputation for style, ambience and culinary excellence since it opened. The menu provides a varied and irresistible range of modern cuisine, all served with style.

Our accommodation(s)

The hotel's 172 bedrooms offer guests a range of accommodation options including executive rooms, spacious suites, interconnecting rooms and enhanced accessibility. Each room features a range of facilities such as air conditioning, WiFi and satellite TV. All bedrooms are in line with 4-star standards but some suites offer particularly inspiring views over the city, designed with panoramic windows so guests can enjoy and absorb every detail.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  687 reviews

TripAdvisor Rating  4.0/5  3,472 reviews

Favourite hotel!

TripAdvisor rating 5.0/5

Millsy_011 Business - TripAdvisor review

After trying many hotels to stay with during our business trips, mercure is definitely the best one!! Big shoutout to Laura she is always amazing and always makes sure we have the best stay and accommodate to our needs. Look forward to staying again

Great Stay, lovely room and specatcular views

Customer review rating 5.0/5

Victoria T. Business - Confirmed reviews ALL

I had a lovely stay, a colleague and I came for a conference and stayed two nights. The location was great and is directly in the city. I only wished I'd have remembered my swimwear as the Spa looked lovely.

Dear Katie L., We very much appreciate your comments regarding your stay at the Mercure Cardiff Holland House. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pramod Shaw Deputy General Manager

Well located, gorgeous restaurant

Customer review rating 4.0/5

Holzwales92 Friends - Confirmed reviews ALL

A good stay over all, fabulous breakfast! Although lifts were an utter nightmare

Dear Holly W., We very much appreciate your questionnaire regarding your stay at the Mercure Cardiff Holland House. It is always important that we receive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be an overall excellent one. Sincerely, Pramod Shaw Deputy General Manager

Shabby, dated and poor service.

Customer review rating 1.0/5

David Couples - Confirmed reviews ALL

No TV remote (asked three times but never arrived) Rusty lampshades on bedside lamps (lovely to look at when you're in bed having paid £220 per night) Considering I booked a suite, there was not even a bottle of water available in the fridge. Suite looked dated, unloved and worn. This room was no better than a premier Inn or travel lodge. . I have photographs available if required. I'm very disappointed and feel ripped off.

Dear David D., Thank you for taking the time to tell us about your experience at the Mercure Cardiff Holland House Hotel & Spa. Your feedback is very important to us. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit Sincerely, Pramod Shaw Deputy General Manager

Tidy

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Very good very nice

Dear nick h., We very much appreciate your questionnaire regarding your stay at the Mercure Cardiff Holland House. It is always important that we receive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be an overall excellent one. Sincerely, Pramod Shaw Deputy General Manager

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