Mercure Cardiff Holland House Hotel & Spa 4 stars

Customer review rating (ALL Rating) 4.0/5 911 reviews

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Mercure Cardiff Holland House Hotel & Spa - Image 1
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Mercure Cardiff Holland House Hotel & Spa - Image 4
24 26 Newport Road, CF24 0DD CARDIFF, United Kingdom

Description

Hotel extras

  • On-site leisure facilities including an 18-metre pool

  • Complimentary fitness suite during your stay. Pool, sauna & steam room chargeable 10GBP

  • Guests enjoy 20% discount on spa treatments

  • Conference and meeting rooms seating 700 guests

  • Within walking distance to the iconic Millennium Stadium

Our accommodation(s)

Hotel location

Mercure Cardiff Holland House Hotel & Spa

24 26 Newport Road
CF24 0DD CARDIFF
United Kingdom

GPS:51.483986, -3.167448

Telephone
Fax +44 29 2048 8894

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

URBAN BAR & KITCHEN

The First Floor Restaurant at Mercure Holland House has developed an enviable reputation for style, ambience and culinary excellence since it opened. The menu provides a varied and irresistible range of modern cuisine, all served with style.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  911 reviews

TripAdvisor Rating  4.0/5  3,794 reviews

Certificate of excellence 2023

Spa day

TripAdvisor rating 5.0/5

Ruth W TripAdvisor review

Had a spa day and afternoon tea at the Mercure. I'm a big fan of a massage , but I have to say the Ishga full body massage I had with the brilliant Dina was the best experience ever. She checked what level of pressure I would like , made sure I was comfortable and I felt completely relaxed throughout. The afternoon tea was also of a really high standard, and when I explained I couldn't eat all the dessert I can even given a box to take away. Altogether a fantastic day, I will definitely be booking again.

Thank you for your lovely feedback, we are happy to hear your spa experience with us been an enjoyable one. i will pass on our compliments to Dina and the team will be happy to hear. also happy to hear your afternoon tea experience was good. we look forward to welcome you soon. Kind regards Rayan Pankiraj Operatrions Manager Mercure Holland House Cardiff

One day stop

TripAdvisor rating 5.0/5

redred2013 TripAdvisor review

Great service friendly staff Very welcoming and great spa facilities and gym …lovely pool sauna and steam room …couldn’t fault the staff there ..reasonable prices ..close to the city centre ..parking available…lovely little restaurant upstairs

Thank you for your lovely feedback. We are happy to hear that you enjoyed the spa and leisure facilities and found our team accommodating. We're also glad that our other facilities made your stay special. We will pass on your compliments to our team, who will be delighted to hear them. We look forward to welcoming you back in the near future. Kind regards, Rayan Pankiraj Operations Manager Mercure Holland House Cardiff

Amazing couples night away

TripAdvisor rating 5.0/5

L3666UZchloec Couples - TripAdvisor review

Called up and booked and they signed me up to the rewards scheme which gave some discount on the room which I was over the moon with. Arrived on the day was a really easy check in, had been upgraded to privilege room which we really appreciate as it was a very needed get away. Would definitely recommend!

Thank you for your feedback. We are delighted to hear that your experience with us was a memorable one. We're also pleased that you had a smooth check-in at reception and enjoyed your room upgrade. It's great to know that you have become an All Accor member, which will provide you with additional benefits for your future bookings. We look forward to welcoming you back soon to enjoy our facilities. Kind regards, Rayan Pankiraj Operations Manager Mercure Holland House Cardiff

Exceptional stay at an amazing hotel in the centre of cardiff

TripAdvisor rating 5.0/5

Emily W TripAdvisor review

We arrived at the hotel to exceptional staff on the reception desk, and we ended up being upgraded to one of the privilege rooms on the top floor. We had amazing views of the city from our window, a larger TV, king size bed that was extremely comfortable, as well as a mini fridge and towelling robes & slippers for the leisure facilities, with no extra charge! The leisure facilities exceeded our expectations: helpful & friendly staff and a clean pool area which was quiet and peaceful when we went. Though we only stayed one night, it was an exceptional hotel with amazing staff and facilities, thank you for making our experience so memorable! Would highly recommend.

Thank you for your lovely feedback. We're happy to hear your stay with us was wonderful and that you enjoyed the amazing view, room upgrade, pool, and other facilities. We're glad our team was friendly and accommodating. I will pass on your compliments to our team, who will be delighted to hear your feedback. We look forward to welcoming you again and providing you with our best facilities and great customer service. Kind regards, Rayan Pankiraj Operations Manager Mercure Holland House Cardiff

Good location - very happy to get a room upgrade!

Customer review rating 5.0/5

Jenny Families - Confirmed reviews ALL

It was a very brief stay - in part because problems on the roads meant it took us far longer to get to Cardiff than we had expected. So that left us with little time to enjoy the hotel's facilities. Still we had a warm welcome and it was great to be able to park for 24 hours.

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Other web-users rate our hotel

  • 1,224 reviews 7.8/10 Location
  • 2,542 reviews 6.9/10 Room
  • 1,875 reviews 7.4/10 Service
  • 34 reviews 6.3/10 WiFi
  • 1,023 reviews 6/10 Cleanliness
  • 898 reviews 5.2/10 Amenities
  • 732 reviews 6.9/10 Breakfast
  • 592 reviews 5.9/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.