Customer review rating 4.2/5 9,552 reviews
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On-site leisure facilities including an 18-metre pool
Fully-functioning gym, sauna, steam room and more
Guests enjoy 20% discount on spa treatments
Conference and meeting rooms seating 700 guests
Within walking distance to the iconic Millennium Stadium
Check-in from 14h00
Check out up to 12h00
Paying
24 26 Newport Road
CF24 0DD
cardiff
united kingdom
Check-in from 14h00
Check out up to 12h00
BRISTOL At 75.3km / 46.79 miles
CARDIFF At 25.3km / 15.72 miles
SWANSEA At 88km / 54.69 miles
CARDIFF CENTRAL At 1.8km / 1.12 miles
GPS :51.483986, -3.167448
The hotel's 165 bedrooms offer guests a range of accommodation options including executive rooms, spacious suites, interconnecting rooms and enhanced accessibility. Each room features a range of facilities such as air conditioning, WiFi and satellite TV. All bedrooms are in line with 4-star standards but some suites offer particularly inspiring views over the city, designed with panoramic windows so guests can enjoy and absorb every detail.
Number of meeting rooms: 14
Maximum size: 690 m²
Maximum capacity: 700 people
Maximum banquet capacity: 550 people
100% genuine reviews from our guests
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Matthew D. Solo - 27/12/2020 Confirmed reviews ALL
I booked the hotel as I don't drive and use Public Transport. after leaving work at 16:15 and by 18:00 I was stuck half way between home and work as lots of flooded roads to my home town I booked the hotel and meal for the night as it looked unlikely I would get home - the next day I heard a few people from my home town state it took them four hours in a car to get home so what luck I would've had on foot is something I can't begin to comprehend. Anyway when I reached the hotel I was quizzed on being a "key worker". I am and have a letter to support this but this was in my house as since returning to my office in June I have not had to present the letter once. I can only assume common sense is applied by others. I had to search through emails to find reference to me being a key worker which was eventually accepted. Also you allowed me to book a meal but no such service was available when I got to the hotel. Considering the Tier 4 restrictions in Wales applied from the weekend BEFORE my stay, you should've been in position to amend YOUR website to allow only key workers to book and not allow food ordering if the service is not available. There is simply no excuse for allowing people to book only to then try and stop them staying. That being said, the room was very nice. I will also need a refund ASAP for the meal booked online but never had - please contact me on th…
Shakira Families - 21/12/2020 Confirmed reviews ALL
The staff are too rude
Amazing stay
Jordan A. Business - 20/12/2020 Confirmed reviews ALL
Extremely happy with the cleanliness of the rooms & Christmas lunch was excellent.
Prime Location
Adam Couples - 16/12/2020 Confirmed reviews ALL
Lovely hotel in a great location, however there were hairs in the bath upon arrival a tonne of dust on the fridge, very small menu to choose from, not overly satisfied
Well located for shops
Patricia B. Couples - 14/12/2020 Confirmed reviews ALL
We stayed for 4 nights for husbands 50th birthday however we did not enjoy our stay due to a few things the main reason the pool had a fault with it making it ice cold and unable to use for 3 of the days we where there then when we left I had to argue with receptionist as they tried to charge me the full cost of stay again after I had paid in full on arrival very embarrassing got to the point I had to log into online banking at the desk to prove payment I am also still waiting for my email receipt overall we left quite upset and disappointed
Our most recent 20 reviews
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