ibis budget Cardiff Centre

ibis budget Cardiff Centre 2 stars

Customer review rating (ALL Rating) 4.0/5 970 reviews

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Hotel extras

  • Easy access to Cardiff city centre, Motorpoint arena, Principality Stadium and Cardiff Bay

  • Guests can enjoy an all-you-can-eat breakfast every morning

  • Pet-friendly hotel, with on-site facilities

  • Pre book your car park space on Just park website or app using location ID 192917

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis budget Cardiff Centre

Tyndall Street
CF104BE CARDIFF
United Kingdom

GPS:51.476517, -3.168262

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wi-Fi
  • Breakfast

Breakfast

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  970 reviews

TripAdvisor Rating  3.5/5  1,542 reviews

CHARGE TWICE

Customer review rating 2.0/5

Rob L. Business - Confirmed reviews ALL

I paid for the room on the day of booking. But when I checked out the receptionist assured me that I had not paid so I paid again. On checking my accounts I saw that I, had, in fact paid. I always do when I booked an Ibis but I was in a hurry and could not wait to argue. Please get your staff trained.

Cheap and ok for one night only

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Cheap hotel good location. Bed not very comfortable and a very small room but you get what you paid for.

Not impressed!!

Customer review rating 0.5/5

Kate Couples - Confirmed reviews ALL

Firstly on entering the hotel things looked clean and updated but.... once you got out the left upstairs!! It was scabby and looked like it needed a good clean! The smell of bleach was so over powering to the point of it made my eyes sting! This was so bad that we had to leave our window open in our room the whole time we were there! And it defiantly wasn't quiet outside with the sound of bins being banged and clashed about! The size of our room!!!-It wasn't overly expensive but it also wasn't cheap... the room was tiny! Under the bed clearly hadn't been cleaned! The bed!!!- I think you'd be more comfortable laying on the floor! You were given two pillows (if you would call them that) The tap at the sink would leak every time you turned it on which resulted in water leaking all over the side and (your things) Come the morning it became clear why they used so much bleach... it was clearly masking the stench of musty/gross! Breakfast- well!! Let's just say it's nothing special!!! Waffer chicken/ham/beef! The weirdest options for breakfast! People were making sandwiches!! (They did have some pastries) Staff- all staff were pleasant and welcoming (only good point that I can share) but maybe asking if you had a good stay wouldn't go a miss when leaving or even a 'hope you've had a nice time' other than that you can't fault the staff! So overall I won't be rushing to stay in an ibis again and certainly won't be recommending!

Dear KATE M., Thank you for taking the time to tell us about your experience at the ibis budget Cardiff Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, • Megan Evans Guest Service Team • ibis Budget Cardiff Centre • Tyndall street | Cardiff | CF10 4BE |United Kingdom • • Tel : +44 (0)29… • Fax : +44 (0)29… • h6… • ibis.com • accorhotels.com • all.accor.com

compact room but well thought out facilities

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

would recommend for cleanliness and short stay

Dear GILL B., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, • Megan Evans Guest Service Team • ibis Budget Cardiff Centre • Tyndall street | Cardiff | CF10 4BE |United Kingdom • • Tel : +44 (0)29… • Fax : +44 (0)29… • h6… • ibis.com • accorhotels.com • all.accor.com

Amazing staff

Customer review rating 4.5/5

Omar Friends - Confirmed reviews ALL

It was comfortable stay, the hallway was bit smelly but inside room all good.

Dear OMAR E., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, • Megan Evans Guest Service Team • ibis Budget Cardiff Centre • Tyndall street | Cardiff | CF10 4BE |United Kingdom • • Tel : +44 (0)29… • Fax : +44 (0)29… • h6… • ibis.com • accorhotels.com • all.accor.com

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Other web-users rate our hotel

  • 1,281 reviews 8.7/10 Location
  • 1,928 reviews 4.9/10 Room
  • 1,386 reviews 8.3/10 Service
  • 46 reviews 7.7/10 WiFi
  • 1,080 reviews 3.4/10 Comfort
  • 956 reviews 6.7/10 Cleanliness
  • 778 reviews 7.6/10 Value
  • 413 reviews 6.8/10 Breakfast

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