ibis budget Cardiff Centre 2 stars

Customer review rating 4.1/5 5,573 reviews

ALLSAFE approved hotel

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Room 1

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ibis budget Cardiff Centre
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+ 9 Services

Hotel extras

  • Easy access to Cardiff city centre, Motorpoint arena, Principality Stadium and Cardiff Bay

  • Guests can enjoy an all-you-can-eat breakfast every morning

  • Pet-friendly hotel, with on-site facilities

  • Advantage 4

  • Pre book your car park space on Just park website or app using location ID 192917

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Chargeable indoor car park (Nearby)Paying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Languages spoken at the hotel
  • Electric car recharging units
Catering
  • BreakfastPaying
  • Snack & beverage machinePaying
Information message

Hotel location

ibis budget Cardiff Centre

Tyndall Street
CF104BE cardiff
united kingdom

Tel: +4402920458131

Fax: (+44)02920490591

Check-in from 14h00

Check out up to 12h00

  • By plane

    BRISTOL At 64.37km / 40 miles

  • By plane

    CARDIFF At 14km / 8.7 miles

  • By car

    Junction 29 onto A48 At 1.8km / 1.12 miles

  • By train

    CENTRAL STATION At 0.8km / 0.5 miles

  • By train

    Cardif Central Railway station At 0.1km / 0.06 miles

GPS :51.476517, -3.168262

Our accommodation(s)

Triple room with a double bed and a single bunk bed.

  • Max. number of persons: 3
  • Area: From 12 / 129 sq ft
  • Wireless internet in your room
  • Multimedia hub

Double room with one double bed for up to 2 people.

  • Max. number of persons: 2
  • Area: From 12 / 129 sq ft
  • Wireless internet in your room
  • Multimedia hub

TWIN - Room with twin bedsNon contractual photo

Accessible room
  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Wireless internet in your room
  • Multimedia hub

Accessible room with 2 single beds

Accessible room
  • Max. number of persons: 2
  • Area: From 12 / 129 sq ft
Rooms

Our guest reviews for
ibis budget Cardiff Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

5,573 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,486 reviews

Best hotel, excellent stay, lovely place

Customer review rating 5.0/5

Anonymous Couples - 15/12/2020 Confirmed reviews ALL

well trained staffs, provisionally help me our my questions. The management is good and all information was given at check explaining the new normal. definitely will stay here again. thanks to the night staff Diogo.

Excellent

Customer review rating 4.0/5

David C. Families - 15/12/2020 Confirmed reviews ALL

All staff was polite professional the room was clean overall experience very good

Good Stay

Customer review rating 3.5/5

Amj Friends - 14/12/2020 Confirmed reviews ALL

Mainly used the hotel as a base to meet friends in town.

Up to expectation

Customer review rating 4.5/5

Tony B. Families - 13/12/2020 Confirmed reviews ALL

just right for a brief overnight stay

Good morning, Thank you so much for taking the time to give us a feedback regarding your stay at Ibis budget Cardiff. It is always a pleasure to know that your stay was up to expectations and that you would recommend us to your friends and relatives. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great comfort and safe covid-measures

Customer review rating 5.0/5

Kristel K. Solo - 07/12/2020 Confirmed reviews ALL

It was a pleasure to stay at the hotel again, first time after lockdown. The staff were friendly and helpful as usual, and the covid safety measures were impeccable.

Good morning, Thank you so much for taking the time to write a review about your stay at Ibis budget Cardiff. I am very pleased to hear that it was a pleasure to stay with us again, our staff was friendly and you were happy with our covid-19 safety measures. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Clean and professional

Customer review rating 5.0/5

S B. Business - 03/12/2020 Confirmed reviews ALL

I have stayed here a lot. I'm usually here for work so have my car and it's usually got work stuff in it. The room as always was clean and now is covid clean, with even the remote bagged. The car park is secure and easily accessible through the App, although I would naturally have preferred free parking, but that's the way of things nowadays; at least the Wi-Fi is free!

Good evening, Thank you so much for taking the time to share your experience staying at Ibis budget Cardiff. It is always a pleasure to know you have stayed with us many times, and you are always very welcome back. We are glad to know you are happy with new steps we have taken to ensure your health and safety. Thank you so much for sharing your thoughts regarding the price of the car park. This can help us to better understand the needs of our guest and also to investigate prices for car parks nearby. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 5.0/5

Zoya Solo - 01/12/2020 Confirmed reviews ALL

My stay was extremely comfortable and friendly staffs

Good evening, We very much appreciate your comments regarding your stay at ibis budget Cardiff Centre. We are very pleased to hear that you had an extremely comfortable stay and our staff were friendly. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for taking the time to share your experience and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.5/5

Tommy Couples - 30/11/2020 Confirmed reviews ALL

The lady (from Hungary) (can't remember her name) that served me at 10pm on the 24th November was incredibly helpful and kind. All in all, great customer service from her.

Dear THOMAS D., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Fazmil HANEEFA General Manager ibis Budget Cardiff Centre Tyndall street | Cardiff | CF10 4BE |United Kingdom Tel : +44 (0)29… • Fax : +44 (0)29… h6… • ibis.com • accorhotels.com • all.accor.com

Excellent staff

Customer review rating 5.0/5

Anonymous Couples - 30/11/2020 Confirmed reviews ALL

Good location, staffs are helpful good price

Dear DARA S., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Fazmil HANEEFA General Manager ibis Budget Cardiff Centre Tyndall street | Cardiff | CF10 4BE |United Kingdom Tel : +44 (0)29… • Fax : +44 (0)29… h6… • ibis.com • accorhotels.com • all.accor.com

Well located and nice small hotel

Customer review rating 4.0/5

Jane Couples - 30/11/2020 Confirmed reviews ALL

Room was fresh and very clean. Reception was welcoming and friendly. Only thing that we really missed was tea and coffee in our room. And the £10 was a surprise. But we enjoyed our stay. Great value for money !!

Dear HANNAH P., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Fazmil HANEEFA General Manager ibis Budget Cardiff Centre Tyndall street | Cardiff | CF10 4BE |United Kingdom Tel : +44 (0)29… • Fax : +44 (0)29… h6… • ibis.com • accorhotels.com • all.accor.com

Extraordinary

Customer review rating 5.0/5

Emelin Business - 30/11/2020 Confirmed reviews ALL

Superb place to stay and excellent service

Dear VLADIMIR T., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Fazmil HANEEFA General Manager ibis Budget Cardiff Centre Tyndall street | Cardiff | CF10 4BE |United Kingdom Tel : +44 (0)29… • Fax : +44 (0)29… h6… • ibis.com • accorhotels.com • all.accor.com

Horrible smell in hotel room coming from the shower.

Customer review rating 1.5/5

Jamie Couples - 30/11/2020 Confirmed reviews ALL

Staff were very friendly and helpful. Hotel room had a very unpleasant smell coming from the shower which ruined the experience.

Dear JAMIE C., Thank you for taking the time to tell us about your experience at the ibis budget Cardiff Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have also spoken to the relevant department to investigate. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards Fazmil HANEEFA General Manager ibis Budget Cardiff Centre Tyndall street | Cardiff | CF10 4BE |United Kingdom Tel : +44 (0)29… • Fax : +44 (0)29… h6… • ibis.com • accorhotels.com • all.accor.com

Nice s.

Customer review rating 5.0/5

Nice S. Solo - 20/11/2020 Confirmed reviews ALL

It was a nice experience, nice staff, very clean room.

Dear ANE-MARIA P., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Low comfort

Customer review rating 1.5/5

Mike R. Business - 19/11/2020 Confirmed reviews ALL

We turned up, the guy at reception wasn't really engaged, more interested in other things. Got to the room, there was no team making in the room (kettle etc) and at no point was it explained to us where to get tea and coffee from. The room was basic, I get that, this is why we booked a low cost budget hotel. However, the layout of the rooms (shower next to the bed, separate WC so narrow my shoulders touched both walls, and so small that to sit down I had to leave the door open (good job I was with good company or it could have been very embarrassing) was awful. There was only one power socket, yet I had two laptops and two mobile devices to charge. The desk under the TV was too small to place the laptop upon and work. the mattress, well then only thing thicker than the mattress was Albert Einstein, and he is far from thick. It was a real "princess and the pea" scenario except i aint no princess and there was no pea. I woke with a shocking backache, well, to be fair I didn't sleep much at all as even with the windows closed fully, the noise of the traffic outside was horrendous, that my wife and I got up and left the hotel at 7;30am, we couldn't stand it anymore. upon checkout, no one to be seen. not even a cleaner, so we deposited the card keys into a clear plastic box marked for the purpose and left. I was hoping that the Ibis would be a nice stay, I've been in budget hotels before, even the Zip hotel in Cardiff which is just as basic but only £20 a night (key workers only currently) but at least their beds were comfy. I am used to budget as I travel all over the UK on business. This has put me off Ibis Budget completely

Dear MIKE R., Thank you for taking the time to tell us about your experience at the ibis budget Cardiff Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 2.5/5

Anonymous Couples - 16/11/2020 Confirmed reviews ALL

Cleanliness was poor took a shower to see last persons clumps of hair clinging to the wall. This was not small amount that should have been missed. Breakfast was poor.

Dear BECKY S., Thank you for taking the time to tell us about your experience at the ibis budget Cardiff Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards Fazmil HANEEFA General Manager ibis Budget Cardiff Centre Tyndall street | Cardiff | CF10 4BE |United Kingdom Tel : +44 (0)29… • Fax : +44 (0)29… h6… • ibis.com • accorhotels.com • all.accor.com

Great stay, new measures made me feel safe

Customer review rating 5.0/5

Steve Couples - 15/11/2020 Confirmed reviews ALL

Staff were super friendly, the room was really clean along with the hotel reception and cafe areas

Dear MORGAN S., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 4.0/5

Kernowmaid Business - 14/11/2020 Confirmed reviews ALL

Easy to get to hotel and close to city and Cardiff bay.

Dear JENNIFER C., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 5.0/5

Ufuoma Families - 22/10/2020 Confirmed reviews ALL

Receptionist where welcoming and friendly. Nice room

Dear UFUOMA I., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Close to city centre and all amenities

Customer review rating 4.5/5

Carl Business - 19/10/2020 Confirmed reviews ALL

Staff were very helpful and courteous, nothing was too much trouble.

Dear CARL S., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great hotel for the cost

Customer review rating 5.0/5

Owain Business - 08/10/2020 Confirmed reviews ALL

This is a great hotel for business trips, its location is great with a comfortable clean room. The staff are helpful and friendly.

Dear OWAIN R., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Fazmil HANEEFA General Manager ibis Budget Cardiff Centre Tyndall street | Cardiff | CF10 4BE |United Kingdom Tel : +44 (0)29… • Fax : +44 (0)29… h6… • ibis.com • accorhotels.com • all.accor.com

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