ibis budget Cardiff Centre 2 stars

TripAdvisor rating 3.5/5 1,469 reviews
ibis budget Cardiff Centre
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+ 9 Services
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Room 1

Number of guests
Children's age

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How it works?

ALL - Accor Live Limitless

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Easy access to Cardiff city centre, Motorpoint arena, Principality Stadium and Cardiff Bay

  • Guests can enjoy an all-you-can-eat breakfast every morning

  • Pet-friendly hotel, with on-site facilities

  • Advantage 4

  • Pre book your car park space on Just park website or app using location ID 192917

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Chargeable indoor car park (Nearby)Paying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Languages spoken at the hotel
  • Electric car recharging units
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Cardiff Centre

Tyndall Street
CF104BE
cardiff
united kingdom

Tel: +4402920458131

Fax: (+44)02920490591

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    BRISTOL At 64.37km / 40 miles

  • By plane

    CARDIFF At 14km / 8.7 miles

  • By car

    Junction 29 onto A48 At 1.8km / 1.12 miles

  • By train

    CENTRAL STATION At 0.8km / 0.5 miles

  • By train

    Cardif Central Railway station At 0.1km / 0.06 miles

GPS :51.476517, -3.168262

Our accommodations

Triple room with a double bed and a single bunk bed.

  • Max. number of persons: 3
  • Area: From 12
  • Wireless internet in your room
  • Multimedia hub

Double room with one double bed for up to 2 people.

  • Max. number of persons: 2
  • Area: From 12
  • Wireless internet in your room
  • Multimedia hub

Accessible room with 2 single beds

  • Max. number of persons: 2
  • Area: From 12

Our guest reviews for
ibis budget Cardiff Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

5,353 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,469 reviews

Ok if your on a tight budget

TripAdvisor rating 3.5/5

danielnelson2014 Family - 02/12/2019 TripAdvisor review

Service and price was great it was just the design of the room was a little awkward for a two night stay and even in November the room was very hot at night, also pillows were just terrible unless you like sleeping on a brick. No tea/coffee in room however not bad for £40 a night if your just wanting a sleep for 1 night

Great Hotel

Customer review rating 4.1/5

Andrea Couples - 30/11/2019 Confirmed reviews ALL

Great hotel, everything you need when you’re on a night out or going to a concert and need somewhere to stay.

Mr Rahul s.

Customer review rating 4.1/5

Rahul S. Business - 27/11/2019 Confirmed reviews ALL

Tv was not working Breakfast did not had variety Toilet and bathroom quite congested No free parking facilities

Very helpful and friendly staff

Customer review rating 4.1/5

Kelvin T. Couples - 27/11/2019 Confirmed reviews ALL

For the price it was ok. A lack of kettle, tea nad coffee facilities, shower/hair gel is disappointing. Parking was a nasty shock; I turned up after speaking earlier in the day and THE PARKING SYSTEM HAD CHANGED...IT WAS NOW "JUST PARK" AND I HAD TO GO THROUGH THE RIGMAROLE OF REGISTERING ONLINE (I DON'T KNOW HOW PEOPLE WITHOUT SMArtTPHONE/INTERNET ACCESS WOULD HAVE MANAGED) THERE WAS A BARRIER WITH SPEAKERPHONE....THIS WAS A NEW IDEA NOT EXPLAINED TO ME.....THANKFULLY TYHE LADY AT THE DESK WAS EXCELLENT AND DID IT ALL FOR ME.

Unhelpful check in staff

Customer review rating 4.1/5

Dissatisfied Friends - 26/11/2019 Confirmed reviews ALL

I phoned the hotel to ask about parking and was told there wasn’t any. This was not the case, it is managed a different company , had I known that I’d have booked. The cleaner knocked on the door at 0800 on a Saturday to see if I wanted a towel, then the room wasn’t made up later that day anyway. The room was expensive for what is a very basic room. Whatever the website says, it doesn’t do breakfast, the ‘continental breakfast’ is borderline offensive. In short, there are better hotels.

Miss

Customer review rating 4.1/5

Jamie Friends - 25/11/2019 Confirmed reviews ALL

Fely like a prison cell i was unsure it was even a hotel. Hard yo find and rude staff

Rude staff

Customer review rating 4.1/5

Rhian Friends - 25/11/2019 Confirmed reviews ALL

Disappointing. We have stayed many times and never had any problems. One of the night staff this time was extremely rude when our key card did not work, he needs some serious customer service training. He would not speak to me and only my husband, it was extremely sexist. You need to consider your employment of him.

Clean, compact but budget

Customer review rating 4.1/5

Jooles U. V. Families - 25/11/2019 Confirmed reviews ALL

The reception staff were friendly and gave us a room away from a rowdy group of men. They explained there were no tea and coffe making facilities in the room but there was access to drinks in the reception area. The room was clean but sparse. The toilet was a closet with the sink and shower as part of the main room. The bed was very uncomfortable but you get what you pay for. We chose the hotel for it's location near to The University of South Wales which is only a 5-10 min walk away. The breakfast was a continental style with not a great choice but it was fresh and edible (especially the Welsh tea cakes). Here are a few things I would have liked to have had or things to change. There was no hand soap in the room and no tea making facility. I personally would have paid extra to have these things in the room as an add on. The mirror doesn't have a plug socket nearby so you are unable to style your hair easily. So overall, if yours needs are just a room to lay your head in Cadriff, this is great.

Clean room and handy location

Customer review rating 4.1/5

M O. Business - 24/11/2019 Confirmed reviews ALL

Stay here on a regular basis

An expensive budget experience

Customer review rating 4.1/5

Ian D. Friends - 24/11/2019 Confirmed reviews ALL

Shower was actually in the room, cot bunk as a second bed. Knees touched the toilet door when sat down. Location is within walking distance of nightlife which is good. Car park is a pain, must book in advance.

Customer review rating 4.1/5

Megyesi Z. Friends - 23/11/2019 Confirmed reviews ALL

We were very pleased with the Hotel. The Staff was helpful and kind. If we visit Cardiff again, we will certainly stay there. Thank you for everything!

Hungary away

Customer review rating 4.1/5

Péter C. Friends - 22/11/2019 Confirmed reviews ALL

Super easy check in process, even easier check out. Delivered exactly what was promised when I booked. Room was very clean and everything looked new.

Convenient

Customer review rating 4.1/5

Daniel L. Friends - 22/11/2019 Confirmed reviews ALL

The room was compact and comfortable.

Great price, friendly staff, exactly what I needed for a short stay

Customer review rating 4.1/5

Llyr W. Solo - 21/11/2019 Confirmed reviews ALL

The hotel was clean, and functional. The staff were great and check in was fast. With an Ibis Budget I always know what I am going to get, so it is perfect for a short stay, in this case, one night. Breakfast in the morning was great, and the selection of food and drink from vending machines in the reception area are great.

Mark b. it was ok

Customer review rating 4.1/5

Mark B. Solo - 20/11/2019 Confirmed reviews ALL

It was ok no problems

Dear MARK b., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location. Typical Ibis Budget rooms

Customer review rating 4.1/5

David H. Business - 20/11/2019 Confirmed reviews ALL

Clean comfortable no frills rooms in a good location with car parking. Very friendly staff. Great place to lay your head

Dear DAVID H., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Poor

Customer review rating 4.1/5

Mike M. Business - 18/11/2019 Confirmed reviews ALL

I got virtually no sleep - the window would not shut properly so cold air was coming in all night. The heater fan even on low made enough noise to also prevent me sleeping. Even when the fan was not on there was a constant sound like white noise coming through it that made sleeping impossible. Finally, the pillows were cheap lumps that were far too hard. I would have complained to reception on leaving but I was too tired and had to get to a meeting. Horrible experience.

Clean but basic

Customer review rating 4.1/5

A M. Couples - 18/11/2019 Confirmed reviews ALL

Accommodation was clean but basic, I stayed at the hotel on Friday 15th and mistakenly forgot to book parking, when I arrived early hours of Saturday morning I called to reception to park. They informed me as I never booked it on line I couldn’t park. I offered to pay there and then as there was clear a few spaces available. I was informed I had to park at a nearby hotel and pay them instead. I would suggest money going to your hotel is always better than going to another hotel

Dear BEN K., Thank you for taking the time to tell us about your experience at the ibis budget Cardiff Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Brilliant

Customer review rating 4.1/5

Tina Friends - 17/11/2019 Confirmed reviews ALL

Helpful staff quite and good coffee

Dear TINA T., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great 2 night stay in Cardiff

Customer review rating 4.1/5

Stuart G. Families - 15/11/2019 Confirmed reviews ALL

Having stayed here previously in April 2019, I knew what to expect for a welcoming and comfortable stay. Easy check in, friendly staff and a clean room.

Good afternoon, We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. I am very pleased to hear that you stayed with us before and you enjoyed your recent one as much as your previous visit. I will share your comments with reception team and housekeeping as well, which I am sure will keep them motivated. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabrice Ledentu General Manager
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