ibis budget Cardiff Centre 2 stars

Customer review rating 4.1/5 5,525 reviews
ibis budget Cardiff Centre
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+ 9 Services
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Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Easy access to Cardiff city centre, Motorpoint arena, Principality Stadium and Cardiff Bay

  • Guests can enjoy an all-you-can-eat breakfast every morning

  • Pet-friendly hotel, with on-site facilities

  • Advantage 4

  • Pre book your car park space on Just park website or app using location ID 192917

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Chargeable indoor car park (Nearby)Paying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Languages spoken at the hotel
  • Electric car recharging units
Catering
  • Breakfast
  • Snack & beverage machine
Information message

In response to the COVID-19 pandemic and government guidelines we have taken the difficult decision to close the hotel. Our thoughts remain with everyone impacted across the world and we look forward to welcoming guests and visitors back soon.

Hotel location

ibis budget Cardiff Centre

Tyndall Street
CF104BE
cardiff
united kingdom

Tel: +4402920458131

Fax: (+44)02920490591

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    BRISTOL At 64.37km / 40 miles

  • By plane

    CARDIFF At 14km / 8.7 miles

  • By car

    Junction 29 onto A48 At 1.8km / 1.12 miles

  • By train

    CENTRAL STATION At 0.8km / 0.5 miles

  • By train

    Cardif Central Railway station At 0.1km / 0.06 miles

GPS :51.476517, -3.168262

Our accommodations

Triple room with a double bed and a single bunk bed.

  • Max. number of persons: 3
  • Area: From 12 / 129 sq ft
  • Wireless internet in your room
  • Multimedia hub

Double room with one double bed for up to 2 people.

  • Max. number of persons: 2
  • Area: From 12 / 129 sq ft
  • Wireless internet in your room
  • Multimedia hub
Accessible room

Accessible room with 2 single beds

  • Max. number of persons: 2
  • Area: From 12 / 129 sq ft
Rooms

Our guest reviews for
ibis budget Cardiff Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

5,525 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,484 reviews

Excellent last minute booking - super clean -

Customer review rating 4.1/5

Sara O. Solo - 25/03/2020 Confirmed reviews ALL

I had to book last-minute and the process was easy. Reserved by card and paid when I got there. Located somewhere by the Motorpoint Arena down by the Bay...easy to get to. Super friendly staff, fast check-in service and helpful for places to find refreshments etc. Room basic but super clean bed and bathroom and that's all I needed!

Dear SARA D., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Tinyest room ever

Customer review rating 4.1/5

Anonymous Couples - 23/03/2020 Confirmed reviews ALL

Room was clean but so small we felt like we were in a matchbox and couldn't wait to escape

Dear GARRY W., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good and functional

Customer review rating 4.1/5

Paul Friends - 22/03/2020 Confirmed reviews ALL

Clean, central, functional

Dear PAUL VAN G., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 4.1/5

Anonymous Friends - 22/03/2020 Confirmed reviews ALL

Good location Friendly staff Clean

Dear KENNETH M., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.1/5

Mr C. B. Couples - 19/03/2020 Confirmed reviews ALL

After a very brief and unfortunate problem checking in our stay was very satisfactory thank you.

Dear COLIN B., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.1/5

H D. Couples - 17/03/2020 Confirmed reviews ALL

Basic but really clean and close to both city centre and the bay.

Dear HOWELL D., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dreadful from the start.

Customer review rating 4.1/5

Jordan Couples - 17/03/2020 Confirmed reviews ALL

Arrived at hotel to check in, was told we couldn't use the hotel car park as it is run by a third party company and has to be booked online (no information regarding this when booking the hotel), so had to pay extortionate prices elsewhere. (Other guests also had no clue). Was eventually checked in, only to arrive at our allocated room to find someone else's belongings already in there! Reported back to reception, who then gave us another room, but again that room was already occupied! Only after the 4th time of trying they found us an empty room. (Other guests had the same problem!). I know it's a budget hotel, so wasn't expecting much, but the experience was infuriating. The staff on reception were appalling, unprofessional and rude when questioned on the room situation. The rooms were like prison cells and the beds were like rocks, could of lived with that, if not for the hotels utter incompetence. Wouldn't recommend to my worst enemy, WILL NOT STAY HERE AGAIN!

well located, clean, efficient

Customer review rating 4.1/5

Anonymous Couples - 17/03/2020 Confirmed reviews ALL

Very good on reception and service area

Dear PETER F., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great value, location and friendly staff

Customer review rating 4.1/5

Dave H. Friends - 14/03/2020 Confirmed reviews ALL

Great price, efficient checkin and check out. Clean comfortable room.

Dear DAVID H., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great budget stay.

Customer review rating 4.1/5

Jeff M. Solo - 12/03/2020 Confirmed reviews ALL

Very easy check in, friendly staff. Comfy bed. Basic but everything you need. Complimentary tea and coffee in reception a nice touch. Great price for a stay in the Capital.

Dear JEFF m., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.1/5

Anonymous Couples - 12/03/2020 Confirmed reviews ALL

Nice clean room, basic but comfy bed, serviceable shower, sink etc. Quiet considering next to a road.

Dear Sandra M., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Worse than a budget hostel, waste of money, avoid at all cost

Customer review rating 4.1/5

Mr K. Business - 12/03/2020 Confirmed reviews ALL

This has to be the worst place I have ever stayed in my life. The staff are rude, the place is a total dump, the rooms are beyond basic and are in very poor condition, this is not a hotel, this is like a really sub standard youth hostel. It is that bad I wouldn't even let my dog stay here. The man on reception is rude, they expect you to register and login to some random website in order to park your car, but then find it could be anywhere in the area, 10-15 minute walk from the hotel! Which at 3am in the morning is less than funny especially when your charged an additional £10+ for the privilege. Upon finally parking and checking in their keycards are rubbish and simply work on and off. I finally get to the room and the card doesn't work no matter how many times I try it. I then go back down to the rude man on reception who wants to argue about my complaint regarding parking, he then re-inputs the code into the car and again I head back to the room. This time it works, so I go into the room to find a bed with the thinnest pillows and quilt you have ever seen, it may as well have just been a single thin sheet. The air conditionining was making an awful noise and despite there being controls would not fully switch off so I was left with a mosquito whinning sound all night long. The seal on the window had also completely gone, the TV did not work nor did the remote control, so BB1 was the only channel available to me. Being situated on the front facing side of the building I then had no option but to sit listening to cars and coaches driving by all night long instead, I got approx 2-3 hours sleep and was then woken by their cleaning staff shouting to each other in their foreign language down the corridor. So with less than 3 hours sleep I got up and went down at 10.25am in hope I would still have the opportunity to get a breakfast, which in most hotels would be until 11am. At this dump there was nothing for the £60 room rate, despite it stating I would receive a substantial breakfast, instead I was handed a coin by the receptionist to use in their sub standard coffee machine!! £8 for a watery hot chocolate !!! In my opinion this place should be ripped down and turned into a car park, it is not suitable for animals let alone humans.

Well located and clean but misleading.

Customer review rating 4.1/5

Ama S. Friends - 11/03/2020 Confirmed reviews ALL

Couldn’t fault the location or cleanliness, most (not all) of the staff were lovely and check-in and checkout was simple. However a misleading menu which states food is “24/7” and it certainly isn’t. And we had to make up the bunk bed ourselves as the sheets were just simply left on the side. Some staff weren’t very tolerant at times and witnessed a few altercations.

Noise

Customer review rating 4.1/5

Lulu Couples - 10/03/2020 Confirmed reviews ALL

Staff were very friendly and helpful. The rooms are basic and you can hear everything going on in the next room and further.

Dear LAURA B., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

What a terrible dissapointment!

TripAdvisor rating 3.5/5

2frogsinapond 10/03/2020 TripAdvisor review

I've stayed in this hotel many times. Unfortunately, the heating in the room was faulty and despite all the efforts from the staff, we spent a miserable night in a freezing room. On departure, we were assured that the cost of the room was going to be refunded. I haven't received any apologies from management and no refund. Shoddy treatment to a loyal customer.

Good stay

Customer review rating 4.1/5

Tom Friends - 07/03/2020 Confirmed reviews ALL

Basic but clean, welcoming - just what was needed. Convenient

Dear TOM L., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.1/5

Olivia M. Couples - 07/03/2020 Confirmed reviews ALL

The heater/aircon did not work at all and the room was like a sauna at 4am, we could not open the window for long because there was people outside shouting and we couldn’t sleep. The shower lids not get hot for about 10 minutes and then there was water all over the floor. Staff were polite though.

Convenient, well-staffed and organised

Customer review rating 4.1/5

J.p. M. Solo - 06/03/2020 Confirmed reviews ALL

Short two-day trip. Excellent breakfast choice and value. Friendly helpful staff.

Dear JOHN M., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Efficient stay

Customer review rating 4.1/5

Anonymous Solo - 06/03/2020 Confirmed reviews ALL

First room had a smell and I was instantly moved to another one. Other than that - everything was perfect

Dear SIMON T., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Quite good

Customer review rating 4.1/5

H P. Solo - 06/03/2020 Confirmed reviews ALL

Very helpful staff

Dear Hilary p., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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