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ibis budget Cardiff Centre 2 stars

Customer review rating 4.1/5 5,770 reviews

ALLSAFE approved hotel

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ibis budget Cardiff Centre
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+ 9 Services

Hotel extras

  • Easy access to Cardiff city centre, Motorpoint arena, Principality Stadium and Cardiff Bay

  • Guests can enjoy an all-you-can-eat breakfast every morning

  • Pet-friendly hotel, with on-site facilities

  • Advantage 4

  • Pre book your car park space on Just park website or app using location ID 192917

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Cardiff Centre

Tyndall Street
CF104BE cardiff
united kingdom

Tel: +4402920458131

Fax: (+44)02920490591

Check-in from 14h00

Check out up to 12h00

  • By plane

    BRISTOL At 64.37km / 40 miles

  • By plane

    CARDIFF At 14km / 8.7 miles

  • By car

    Junction 29 onto A48 At 1.8km / 1.12 miles

  • By train

    CENTRAL STATION At 0.8km / 0.5 miles

  • By train

    Cardif Central Railway station At 0.1km / 0.06 miles

GPS :51.476517, -3.168262

Hotel services

One breakfast

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Wi-Fi
  • Breakfast
Catering services
  • No Restaurant
  • No Bar
  • Snack and beverage machine
    • Snack and beverage machine Additional charge
  • Breakfast
    • Buffet Additional charge
Hotel Services And Equipments
  • Hotel informations
    • 157 rooms
    • No room for people with reduced mobility
    • No family room
    • No connecting room
    • No non-smoking room
    • No floor
  • Languages spoken at the hotel
    • Italian
    • Portuguese
    • Spanish
    • French
    • English
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Reduced mobility Facilities
Access to property
  • JustPark , location ID 192917 Additional charge
    • Near the property
    • 39 parking spaces
    • Public

Our accommodation(s)

Our guest reviews for
ibis budget Cardiff Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

5,770 reviews

TripAdvisor Rating 3.5/5

1,503 reviews

The staff were really helpful and the hotel is clean

Customer review rating 5.0/5

S. B. Solo - 21/10/2021 Confirmed reviews ALL

I felt home and welcomed, thank you

Well located, clean,tidy basic room but all we needed.

Customer review rating 5.0/5

Tara Couples - 21/10/2021 Confirmed reviews ALL

My daughter had a concert to attend at motorpoint. It's not the closest hotel but it's only 5 minutes walk. Breakfast was lovely and for two people was great value definitely will use again.

Convenient location

Customer review rating 4.5/5

Alun L. Solo - 20/10/2021 Confirmed reviews ALL

Overall a good and safe experience in these different times supported by pleasant and helpful staff and comfortable surroundings

Dear ALUN L., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards, Fathima Guest Service Team

Great location and super helpful, accommodating staff

Customer review rating 4.5/5

Anonymous Solo - 20/10/2021 Confirmed reviews ALL

Easy to find, very helpful and friendly staff, good range of breakfast choices, quiet and very clean.

Dear VICTORIA M., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards, Fathima Guest Service Team

Location good bu

Customer review rating 3.0/5

Paula Couples - 19/10/2021 Confirmed reviews ALL

the hotel is a budget hotel, and the room reflected that, small and compact but clean. like many, problems with parking as the car park not controlled by Ibis. not clear on the web site that you must pre-book well in advance if you want car parking.

Dear PAULA, Thank you for taking the time to tell us about your experience at the ibis budget Cardiff Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind regards, Fathima Guest Service Team

Close to city centre/ train station

Customer review rating 4.5/5

Carole T. Couples - 19/10/2021 Confirmed reviews ALL

Clean and comfortable value for money

Dear Guest, We very much appreciate your comments regarding your stay at the Ibis Budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards, Fathima Guest Service Team

Great location, excellent price

Customer review rating 5.0/5

Lisa B. Couples - 19/10/2021 Confirmed reviews ALL

Stayed for 1 night. VERY impressed with the hotel. It was spotlessly clean. Breakfast was great. Location was perfect. Didn't expect all this because cost to stay was so low. But we are recommending it to our friends and family as they go to Cardiff often. Thank you.

Dear LISA B., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards, Fathima Guest Service Team

Rude

Customer review rating 0.5/5

David C. Couples - 19/10/2021 Confirmed reviews ALL

Staff was rude and unhelpful made my night stressful

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Cardiff Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind regards, Fathima Guest Service Team

Great value

Customer review rating 4.0/5

Jk Solo - 18/10/2021 Confirmed reviews ALL

I was looking for a reasonably priced hotel close to the centre of Cardiff, with somewhere to be able to safely leave my car overnight. The Ibis Budget with partner company JustPark fulfilled these needs at a great proce. The room was as descrobed - basic but clean and with all the facilities I needed. The lady at the desk was also very charming and helpful. Ideally located for the cenre or Bay, with a Co-op opposite for any last minute requirements.

Dear JAN K., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, • Megan Evans Guest Service Team • ibis Budget Cardiff Centre • Tyndall street | Cardiff | CF10 4BE |United Kingdom • • Tel : +44 (0)29… • Fax : +44 (0)29… • h6… • ibis.com • accorhotels.com • all.accor.com

Good value

Customer review rating 3.5/5

Lucy Couples - 16/10/2021 Confirmed reviews ALL

Good value for money but the bed wasn't very comfy and you only get one flat pillow.

Dear LUCY B., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards, Fathima Guest Service Team

Very good

Customer review rating 4.5/5

Kevin W. Solo - 15/10/2021 Confirmed reviews ALL

Well located,close to city centre. Rooms are what you would expect for a budget hotel. Room was clean and tidy when I arrived. Staff were friendly and helpful. Would stay here again.

Dear KEVIN W., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, • Megan Evans Guest Service Team • ibis Budget Cardiff Centre • Tyndall street | Cardiff | CF10 4BE |United Kingdom • • Tel : +44 (0)29… • Fax : +44 (0)29… • h6… • ibis.com • accorhotels.com • all.accor.com

Great location

Customer review rating 4.5/5

Martyn H. Couples - 14/10/2021 Confirmed reviews ALL

Great location for an overnight stay - basic room but then we only slept there anyway. Shame there is no tea making facilities in the room but apart from that minor point it will not stop us returning again

Dear MARTYNCMR H., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, • Megan Evans Guest Service Team • ibis Budget Cardiff Centre • Tyndall street | Cardiff | CF10 4BE |United Kingdom • • Tel : +44 (0)29… • Fax : +44 (0)29… • h6… • ibis.com • accorhotels.com • all.accor.com

Well located.but needs refurbishment.

Customer review rating 2.0/5

John Friends - 14/10/2021 Confirmed reviews ALL

Very scruffy generally. Was disappointed overall.

Dear JOHN, Thank you for taking the time to tell us about your experience at the ibis budget Cardiff Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind regards, Fathima Guest Service Team

Bargain for the price

Customer review rating 4.0/5

Paul Couples - 14/10/2021 Confirmed reviews ALL

Very good and very clean hotel, decent location, only a 5 minute walk to town. Would defo stay again

Dear PAUL H., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, • Megan Evans Guest Service Team • ibis Budget Cardiff Centre • Tyndall street | Cardiff | CF10 4BE |United Kingdom • • Tel : +44 (0)29… • Fax : +44 (0)29… • h6… • ibis.com • accorhotels.com • all.accor.com

Good stay overall

Customer review rating 4.0/5

Mike Business - 13/10/2021 Confirmed reviews ALL

It was a good stay overall. The room was comfortable and spacious and everything worked. My only slight criticism would be of the staff. When I arrived I ordered some food, but was not informed that there was no room service and so was left waiting until I complained at the reception. Some other basic information like the fact that you have to use your card for the lift would have also been nice. Yes, it's obvious in hindsight and I realize there were signs by the lift, but would it have been too much trouble for the staff to say 'you will need to swipe your card to use the lift' in the introduction? Overall the staff were very friendly though, so it's only a case of a lack of information.

Dear MICHAEL T., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards, Fathima Guest Service Team

Excellent

Customer review rating 4.5/5

Jack Couples - 12/10/2021 Confirmed reviews ALL

It was amazing.

Dear DOST M., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, • Megan Evans Guest Service Team • ibis Budget Cardiff Centre • Tyndall street | Cardiff | CF10 4BE |United Kingdom • • Tel : +44 (0)29… • Fax : +44 (0)29… • h6… • ibis.com • accorhotels.com • all.accor.com

Basic

Customer review rating 2.5/5

Caitlin S. Couples - 09/10/2021 Confirmed reviews ALL

Ok

Good stay

Customer review rating 4.0/5

Katie B. Solo - 07/10/2021 Confirmed reviews ALL

Nice room, quite basic, but the frills it lacked were the things I don't usually find necessary. The one thing I regretted was not having facilities in the room for making hot drinks. Nice comfortable bed, and the room was quiet. Excellent breakfast with socially distanced seating.

Dear KATIE B., We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to The Ibis Budget Hotel in the near future. Yours sincerely, • Megan Evans Guest Service Team • ibis Budget Cardiff Centre • Tyndall street | Cardiff | CF10 4BE |United Kingdom • • Tel : +44 (0)29… • Fax : +44 (0)29… • h6… • ibis.com • accorhotels.com • all.accor.com

Avoid at all cost.

TripAdvisor rating 1.0/5

Clements250 20/08/2021 TripAdvisor review

Room was the size of the shoebox; interior design is cross between public toilets in the 80s and army baracks. Picture on the website was clearly taken with super wide angle lens - the real size of the room is probably 2.5x3m. Table’s dimensions are probably 60x30cm. Near the main road, very noisy and stuffy. Windows only open one inch. Awful squeaky bed with thin plastic mattress. Rude and miserable reception staff. Not “4 min away from the train station” either - more like 30 min. Avoid at all costs.

Honest Review

TripAdvisor rating 2.0/5

CityBreaks2021 01/08/2021 TripAdvisor review

Acceptable but very very small room (Smallest we have ever stayed in), We are only medium size people, nice bed but ridiculous size separate toilet room from separate shower which was OK, no kettle or tea making facilities although free Tea and coffee in foyer / reception. Car Parking charges high and no drop off or collection point. Not recommended for people of a larger physical stature. Only just acceptable for the price and 2 night stay, have stayed in better before.

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