ibis budget Portishead Marina 2 stars

Customer review rating (ALL Rating) 4.2/5 369 reviews

ibis budget Portishead Marina
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+ 7 Services

Hotel extras

  • Free on-site parking

  • A minute's walk from Portishead Marina

  • Close to Portishead High Street

  • Pets welcome

  • 25 miles to Bristol Airport

Hotel location

ibis budget Portishead Marina

Harbour Road
BS20 7DE bristol
united kingdom

Check-in from 15h00

Check out up to 12h00

  • By plane

    BRISTOL AIRPORT At 19km / 11.81 miles

GPS:51.48621, -2.7637

Our accommodation(s)

Our guest reviews for
ibis budget Portishead Marina

100% genuine reviews from our guests

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ALL Rating 4.2/5

369 reviews

good location

Customer review rating 4.0/5

Anonymous Solo - 16/01/2022 Confirmed reviews ALL

basic but ok did not change sheets or towels in a 10 night stay have to ask to have garbage removed

Affordable

Customer review rating 4.0/5

Roger Friends - 16/01/2022 Confirmed reviews ALL

Affordable comfortable and clean

Broken lift. Nice staff.

Customer review rating 2.5/5

Kath H. Solo - 15/01/2022 Confirmed reviews ALL

The only lift was broken. I'm mobility impaired. The staff let me know and helped me with my bag. They were all excellent and professional. But it was evident from recent reviews that the lift had been broken for over a week and that this budget hotel was not a priority for the overall company.

Good stay, nice staff, well located.

Customer review rating 5.0/5

Ebenezer D. Couples - 10/01/2022 Confirmed reviews ALL

Spent 2 nights and didn’t have problems getting the stuff I needed since it’s located in the midst of shops restaurants. Will surely visit again.

Fabulous value and comfortable bed

Customer review rating 4.5/5

Alistair (. Couples - 10/01/2022 Confirmed reviews ALL

This was our fourth stay here. The rooms are perfectly adequate, clean and with a very comfortable bed, but it s no frills. Having said that the price is very keen especially of you book in advance. Also the reception and cleaning staff are very helpful (though to keep costs down it is quite a skeleton staff). No breakfast etc but there is. Lidl directly below, a Waitrose and cafe 100m away and Aqua (a very nice cafe close by at the marina). Free overnight parking in car park to rear but be sure to register your car at the hotel reception.

Very disappointing

Customer review rating 0.5/5

Anonymous Business - 09/01/2022 Confirmed reviews ALL

Lift out of order during entire stay Room had strong stale smell Room carpet stained and dirty Complimentary cups unwashed from previous guests Room clearly had not had a deep clean for some time

Premier Inn next time

Customer review rating 0.5/5

Edward T. Solo - 07/01/2022 Confirmed reviews ALL

WiFi terrible , TV dark cant adjust , sliding entrance door broken ....staff amazing but working in very difficult circumstances with no money been sent on the premises

Excellent stay

Customer review rating 5.0/5

Mr G. B. Couples - 05/01/2022 Confirmed reviews ALL

From start to finish excellent customer service from staff. Rooms extremely clean and a joy to stop. Located next to the marina. Made an excellent wedding anniversary stay for us

The location is perfect for a stay in Portishead.

Customer review rating 4.5/5

Victoria F. Families - 05/01/2022 Confirmed reviews ALL

As always, we find the Ibis team friendly and helpful. The rooms are clean and comfortable. We will see you again.

Well located, free parking in nearby shoppers car park.

Customer review rating 4.0/5

Colin Families - 04/01/2022 Confirmed reviews ALL

Overall good stay, room could have been cleaner , hairs on floor, rusty bin in shower room ,carpet looked tired. woke early ever morning by the resident pigeons. One member of the reception team was not that welcoming looked like she didn’t want to be there.

Well located and friendly

Customer review rating 5.0/5

Susan F. Couples - 03/01/2022 Confirmed reviews ALL

Friendly check in all that we needed for are stay

Great location, great stay

Customer review rating 5.0/5

Anonymous Families - 03/01/2022 Confirmed reviews ALL

Hotel staff were so helpful and friendly and represented Ibis impressively

Customer review rating 3.0/5

Sonia D. Couples - 03/01/2022 Confirmed reviews ALL

For a disabled room on the top floor I found that strange especially for health safety reasons . The beds were very narrow the carpets were badley stained . But the check in and staff were very good

Ideal

Customer review rating 5.0/5

Julie Couples - 02/01/2022 Confirmed reviews ALL

Friendly staff, clean and comfortable rooms.

Good value for money and good location

Customer review rating 4.5/5

Shaun Couples - 02/01/2022 Confirmed reviews ALL

Budget hotel with minimalistic rooms but perfect for a couple of nights stay whilst visiting friends in the area. Would definitely stay again. Room was clean and fresh on arrival.

Well located good stay

Customer review rating 4.0/5

Jenny Families - 02/01/2022 Confirmed reviews ALL

Clean friendly hotel helpful staff

Convenient

Customer review rating 5.0/5

Glenn W. Families - 02/01/2022 Confirmed reviews ALL

Short stay over Christmas, perfect location!

Receptionist when I booked in was offhand, scruffy and insisted I had booked 3 rooms.

Customer review rating 1.5/5

E A. W. Solo - 01/01/2022 Confirmed reviews ALL

Following on from the above; I explained that it had been very difficult to book due to the web site repeatedly crashing. When I checked my receipt I saw I had been charged for 3 rooms. My confirmatory email had been for 1 room. I went back down to reception, I asked what could be done and was told she couldn’t do anything. Apparently it was my fault, I again said the web site kept on crashing and I did not accept it was my fault. She said she would pass ‘it’ on. I asked why she had not told me this before and was told ‘ I have told you’. This was the first mention, I asked how long would it take and was told at least 12 days. The following morning as I dropped my key in the box there was a cheery thank you from the room behind. I asked if I could speak to him and a smart man appeared. I related my experience the previous night and he asked me if I could wait and he would see what he could do. After a short wait he told me that I had been refunded and the money should be in my bank account after 5 working days. He apologised although as I said it was not his fault. The difference between the 2 staff members was incredible. The first appeared not to care less and her scruffy appearance did not help. The second - a young man could not have been more polite and helpful. He should be commended.

A persistent bad smell in the bathroom.

Customer review rating 1.5/5

Bill. Solo - 30/12/2021 Confirmed reviews ALL

There was a strong nasty odour in the bathroom. It could have been tobacco smoke. I am not an expert on bad smells. Perhaps it was sewage. I reported it to the desk clerk. If I had thought it was going to linger for my two nights there I would have asked for a different room. I had to keep the bathroom door closed and room window open so that the smell did not make the bedroom unusable. Also the soap dispenser above the bath did not function. Although it contained soap it did not dispense it. Disapointing first stay in an Ibis Hotel.

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