Free on-site parking
A minute's walk from Portishead Marina
Close to Portishead High Street
25 miles to Bristol Airport
Check-in from - Check out up to
Family RoomNon contractual photo
Accessible room with Twin bedsNon contractual photo
100% genuine reviews from our guestsFind out more
Very well located next to marina
John T. Couples - 12/10/2021 Confirmed reviews ALL
Very handy for the restaurants on the marina as well as the shops .
Staff so helpful
Mike D. Couples - 11/10/2021 Confirmed reviews ALL
The night manager Paul couldn't be nicer or more helpful. The daytime team could do with adopting some of his approach. The shower curtains are generally less than clean, ill fitting and therefore capture hairs etc. not nice.
Mark Solo - 11/10/2021 Confirmed reviews ALL
A short distance to the marina and coastal walk, on site parking with shops and bars nearby. Traditional high street just around the corner. Ideal for a short break.
Andy Business - 10/10/2021 Confirmed reviews ALL
The room was fine, the staff were pleasant, the location was very good, but unfortunately I could not log in to the WiFi on either of my android devices and another customer checking in at the same time couldn't log in on her Apple device either. And although the woman on reception made all the right noise's and said they would contact the WiFi provider i was unable to access the WiFi throughout my stay. For a business traveler WiFi is extremely important at a hotel so what would have been a 5* review unfortunately becomes a 1* rating.
Kay Couples - 07/10/2021 Confirmed reviews ALL
When my partner and I first arrived at the hotel, we were 'welcomed' by a disgusting hotel room; it had clearly not been hoovered, there were bits all over the floor, cobwebs hanging in the corner of the room, USED teaspoons which had coffee on them, beds with bits in them and stains on both the pillows, sheets and duvets. As well as this, we were provided with an empty body wash, a dirty bathroom and a dirty towel. The room smelled damp and musty. When we complained to a member of staff, she first ignored us to deal with a customer behind us, then took much offence to our complaint - not even listening to what we had to say. She ran up to our room, almost to see that we weren't lying, then simply walked in the room without checking a single thing, and claimed that it had definitely been cleaned. I had to hold up the bedsheets, spoons etc to prove it was absolutely out of order. She then fetched some fresh teaspoons and handed us only a new bedsheet for us to put on the bed OURSELVES. She didn't help any more than that, and even though we said thank you for her VERY VERY minimal help, she looked us up and down and walked out. We both felt very uncomfortable for our stay and felt it was disgusting how the member of staff had treated us. There was no other staff about of available to talk to, and it felt like a very neglected hotel. We will definitely not be staying again, and would not recommend it as a place to stay. Would rate 0/5 stars if possible.
Our most recent 20 reviews