ibis budget Portishead Marina

ibis budget Portishead Marina 2 stars

Customer review rating (ALL Rating) 4.2/5 588 reviews

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Description

Hotel extras

  • Free on-site parking

  • A minute's walk from Portishead Marina

  • Close to Portishead High Street

  • Pets welcome

  • 25 miles to Bristol Airport

ALLSAFE approved hotel

Hotel location

ibis budget Portishead Marina

Harbour Road
BS20 7DE BRISTOL
United Kingdom

  • By plane

    BRISTOL AIRPORT At 19km / 11.81 miles

GPS:51.48621, -2.7637

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast

Breakfast

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  588 reviews

Very convienient siting close to several shops, some restaurants and the marina.

Customer review rating 3.5/5

J. Couples - Confirmed reviews ALL

Very clean and very comfortable rooms. This is a buget hotel and the clearest evidence of that was the reception which was unstaffed when we arrived. There was a phone number to call and a receptionist was with us within minutes. A detail, but important, is that the phone call was to an answer machine which did not indicate how long the wait for a receptionist would be. this would be disconcerting after a long journey and would probably cause a bad start to an otherwise good stay. This could be reduced by changing the message on the phone to explain the situation and partiularly that the receptionist is nearby and the wait time reasonable. The staff we met were very helpful, friendly and hard working. The hotel is next to a budget supermarket, opposite a couple of restaurants, one is Italian overlooking the marina. A large Waitrose is short walk away and there is ample on site parking although you must register your car to avoid parking fees. A couple of 'Instavolt' EV charging points are about as far as Waitrose but in the opposite direction. We would stay here again!

Dear Brian J., We very much appreciate your comments regarding your stay at the ibis budget Portishead Marina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Naomi

Ideal location for a short break, close to the marina, shops and eating places

Customer review rating 4.5/5

Deb Families - Confirmed reviews ALL

Great price, room clean and staff helpful

Dear Deborah C., We very much appreciate your comments regarding your stay at the ibis budget Portishead Marina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Naomi

Well located, staff very good, but looking a little tired. Especially carpets in rooms.

Customer review rating 3.0/5

Ted Families - Confirmed reviews ALL

As mentioned above. Have stayed here when it was a Travelodge many times, always good. Not sure we’ll be back now.

Dear Edward H., Thank you for taking the time to tell us about your experience at the ibis budget Portishead Marina. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great location Stayed there lots of time Very clean & comfortable

Customer review rating 5.0/5

Sue T. Couples - Confirmed reviews ALL

Lovely Staff helpful & friendly

Dear Susan T., We very much appreciate your comments regarding your stay at the ibis budget Portishead Marina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Naomi

Good location, easy parking.

Customer review rating 4.0/5

Mike Couples - Confirmed reviews ALL

We used this venue as a ‘pit stop’, travelling from Cornwall up to Yorkshire. We had booked for one night. Unfortunately my wife was taken ill on the morning of our departure and was totally unfit to travel. After speaking to the receptionist, she managed to book us in for another night staying in the same room. Although this extra night came at a high financial cost beyond the control of the receptionist, the staff, reception and cleaning staff were brilliant. Their help, understanding and compassion saw us through a very difficult day and I highly commend the working staff of his hotel. A big thank you for all staff on duty over that period. I would stay there again and recommend it for other visitors.

Dear Mike C., We very much appreciate your comments regarding your stay at the ibis budget Portishead Marina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We understand the difficult time you had and hope your wife has made a full recovery, we are going to refund half the price of your emergency stay and you should receive it within 3-5 working days. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Naomi

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