ibis budget Portishead Marina 2 stars

Customer review rating 4.2/5 223 reviews

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ibis budget Portishead Marina
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+ 7 Services

Hotel extras

  • Free on-site parking

  • A minute's walk from Portishead Marina

  • Close to Portishead High Street

  • Pets welcome

  • 25 miles to Bristol Airport

Hotel location

ibis budget Portishead Marina

Harbour Road
BS20 7DE bristol
united kingdom

Tel: +4401275403110

Check-in from 15h00

Check out up to 12h00

GPS :51.48621, -2.7637

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Wi-Fi
Catering services
  • No Restaurant
  • No Bar
  • Snack and beverage machine
    • Snack and beverage machine Additional charge
Hotel Services And Equipments
  • Hotel informations
    • 60 rooms
    • 3 rooms for people with reduced mobility
    • 12 family rooms
    • No connecting room
    • No non-smoking room
    • 3 floors
  • Languages spoken at the hotel
    • English
  • Wi-Fi
    • WiFi in the communal areas
  • Reduced mobility Facilities

Our accommodation(s)

Our guest reviews for
ibis budget Portishead Marina

100% genuine reviews from our guests

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ALL Rating 4.2/5

223 reviews

Very well located next to marina

Customer review rating 5.0/5

John T. Couples - 12/10/2021 Confirmed reviews ALL

Very handy for the restaurants on the marina as well as the shops .

Staff so helpful

Customer review rating 3.5/5

Mike D. Couples - 11/10/2021 Confirmed reviews ALL

The night manager Paul couldn't be nicer or more helpful. The daytime team could do with adopting some of his approach. The shower curtains are generally less than clean, ill fitting and therefore capture hairs etc. not nice.

Conveniently located.

Customer review rating 4.0/5

Mark Solo - 11/10/2021 Confirmed reviews ALL

A short distance to the marina and coastal walk, on site parking with shops and bars nearby. Traditional high street just around the corner. Ideal for a short break.

No WiFi

Customer review rating 2.5/5

Andy Business - 10/10/2021 Confirmed reviews ALL

The room was fine, the staff were pleasant, the location was very good, but unfortunately I could not log in to the WiFi on either of my android devices and another customer checking in at the same time couldn't log in on her Apple device either. And although the woman on reception made all the right noise's and said they would contact the WiFi provider i was unable to access the WiFi throughout my stay. For a business traveler WiFi is extremely important at a hotel so what would have been a 5* review unfortunately becomes a 1* rating.

bad

Customer review rating 1.0/5

Kay Couples - 07/10/2021 Confirmed reviews ALL

When my partner and I first arrived at the hotel, we were 'welcomed' by a disgusting hotel room; it had clearly not been hoovered, there were bits all over the floor, cobwebs hanging in the corner of the room, USED teaspoons which had coffee on them, beds with bits in them and stains on both the pillows, sheets and duvets. As well as this, we were provided with an empty body wash, a dirty bathroom and a dirty towel. The room smelled damp and musty. When we complained to a member of staff, she first ignored us to deal with a customer behind us, then took much offence to our complaint - not even listening to what we had to say. She ran up to our room, almost to see that we weren't lying, then simply walked in the room without checking a single thing, and claimed that it had definitely been cleaned. I had to hold up the bedsheets, spoons etc to prove it was absolutely out of order. She then fetched some fresh teaspoons and handed us only a new bedsheet for us to put on the bed OURSELVES. She didn't help any more than that, and even though we said thank you for her VERY VERY minimal help, she looked us up and down and walked out. We both felt very uncomfortable for our stay and felt it was disgusting how the member of staff had treated us. There was no other staff about of available to talk to, and it felt like a very neglected hotel. We will definitely not be staying again, and would not recommend it as a place to stay. Would rate 0/5 stars if possible.

Good stay, problem connecting to wifi

Customer review rating 4.5/5

Ken Couples - 07/10/2021 Confirmed reviews ALL

Excellent staff and enjoyable stay. Only disappointment was with wi-fi, which had l been on business would have been a show stopper to returning again. Tried on three separate devices to connect via ibis without success. Staff tried hard to help, but with no luck. Two devices are android and one Apple iPad. Not experienced this before with so many devices.Problem appeared to be with registering an ibis account.

Customer review rating 3.0/5

C. Couples - 04/10/2021 Confirmed reviews ALL

It was fine

Very good

Customer review rating 5.0/5

Laura Families - 03/10/2021 Confirmed reviews ALL

Basic but clean.

Everything excellent

Customer review rating 5.0/5

Maureen C. Couples - 03/10/2021 Confirmed reviews ALL

From quick, easy booking process to check in, room, staff, nights sleep we were 100% satisfied. Will definitely stay here again.

Ideal location for short break in south west.

Customer review rating 4.0/5

S B. Couples - 30/09/2021 Confirmed reviews ALL

Updated to family room staying for four days. Not updated on covid cleaning procedure until second day. No towel change etc.

Well located

Customer review rating 4.0/5

Lori Couples - 29/09/2021 Confirmed reviews ALL

Comfortable bed. Great location. Helpful staff but very expensive for a Budget hotel that wasn't that busy especially when keeping room for extra night with no bedding towels etc required.

Well located and good value

Customer review rating 4.0/5

Dave W. Couples - 29/09/2021 Confirmed reviews ALL

last stayed a couple of years ago when it was a Travel lodge. Had a good experience then and had an equally good stay this time. Close to amenities, parking on site and fair pricing. The staff are always friendly and efficient too.

Great location, staff and price

Customer review rating 4.5/5

K. Friends - 29/09/2021 Confirmed reviews ALL

So pleased with our stay last weekend. The location couldn't be better to enjoy Portishead marina. The lady who checked us in (Naomi) was so pleasant and helpful. Will be staying again. Thanks!!!!

Clean tidy and well positioned

Customer review rating 4.0/5

K B. Couples - 28/09/2021 Confirmed reviews ALL

Good stay right where we wanted and a stones throw from bristol. Lovely location by the quay.

Parking a real asset

Customer review rating 4.0/5

Mrs M. R. Couples - 27/09/2021 Confirmed reviews ALL

The courteous reply to our query re parking was really appreciated.

Extremely well locatedand the free parking was a bonus

Customer review rating 4.5/5

Sheron W. Friends - 27/09/2021 Confirmed reviews ALL

We were visiting our friends who were over from Tenerife and staying with family who live in Portishead. Your hotel was perfectly placed for us meeting/catching up, it was within easy walking distance to all amenities.

well located

Customer review rating 4.0/5

G. C. Couples - 27/09/2021 Confirmed reviews ALL

room was spacious and staff were pleasant. Only drawback was toilet rim smelt of urine.

clean and well located

Customer review rating 4.5/5

Anonymous Couples - 27/09/2021 Confirmed reviews ALL

very good

Good stay

Customer review rating 4.5/5

Rachel Couples - 25/09/2021 Confirmed reviews ALL

It is a perfectly adequate budget hotel. The bed was comfortable. The room seemed a little dusty, but this was not significant. The staff were pleasant and helpful and the location is very good for Bristol and the South West. The proximity of a coupe of supermarkets was helpful and several restaurants were within walking distance.

Well located.

Customer review rating 4.0/5

Mandy K. Families - 25/09/2021 Confirmed reviews ALL

Great stay. Just a shame there are not enough family rooms to book.

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