Novotel Paris 13 Porte d'Italie 4 stars

Customer review rating (ALL Rating) 4.2/5 221 reviews

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Description

Hotel extras

  • Modern and modular room under renovation, free WIFI, 24/7 reception desk

  • Easy access by car, paid undercover private car park.

  • 656 yards from the Metro and tram Direct access to Paris and Orly Airport

  • 1 meeting room with natural daylight

  • Beer bar

Our accommodation(s)

Hotel location

Novotel Paris 13 Porte d'Italie

22 rue Voltaire
94270 LE KREMLIN BICETRE
France

GPS:48.816057, 2.364374

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BEER KORNER

Dine how you want, when you want. Enjoy simple, tasty, healthy and balanced cuisine. Take a moment to relax in the restaurant or in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  221 reviews

TripAdvisor Rating  3.5/5  883 reviews

Everything super

Customer review rating 5.0/5

Dimitris Families - Confirmed reviews ALL

Parking,clean,good location,big rooms

Spacious room, comfortable bed

Customer review rating 4.5/5

B S. Couples - Confirmed reviews ALL

The room and its amenities were very good; very convenient to have a fridge and a safe in the room. The hotel is convenient to the metro station, if a bit far from the center of Paris. Check in was easy, checkout was a bit frustrating because there seemed to be an issue with my account but the two women at the desk didn't talk to me about it, they just talked to each other, trying to decide what the problem was, I guess. I finally had to ask how I could get out because I had a car waiting. I paid 7 euros ≤ft. I don't understand why I couldn't have been included in the discussion. Up until checkout I felt like a valued guest, at checkout I felt like I was just a problem to be solved.

Rude staff

Customer review rating 3.5/5

Andy Families - Confirmed reviews ALL

Room was clean, quiet and comfortable , staff on the other hand just could not be bothered to help and were rude , they spent most of their time talking to each other when customers needed service , this was true of the reception and restaurant staff.

A very comfortable room and convenient to the metro

Customer review rating 4.5/5

B S. Couples - Confirmed reviews ALL

Our room was spacious and had all the conveniences we appreciate: comfortable bed, good water pressure in the shower, good lighting - especially in the bathroom, fridge in the room, small room safe. Though quite a distance from the tourist areas of Paris, the metro is a short walk away.

Not as before

Customer review rating 3.0/5

T. D. Business - Confirmed reviews ALL

I use to stay at the Novotel 13 every time I come to Paris and it was many times. I was always satisfied but not this time. The reception at arrival was not really nice because I arrived late at 23:00 and there is no line for Accor member. Actually there is no more desk and no more line! I got a room next to the elevator that went up and down the whole time making difficult to sleep. I asked for late checkout 2 days before I leave I was told to come back the day before because they will know about the availability. I came back the day before but was told to come back the same day I leave. Since there is no point to ask the same to stay 2 more hours later I just checked out as normal. The staff was hostile and not willing to help even though I told them that I am Silver Accor member. It is worth mentioning that I used be gold member until the COVID. Anyway, Accor membership does not seem to help the attitude of the staff.

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Other web-users rate our hotel

  • 240 reviews 8.2/10 Location
  • 428 reviews 7.8/10 Room
  • 319 reviews 6.4/10 Service
  • 195 reviews 7.6/10 Cleanliness
  • 188 reviews 6.8/10 Breakfast
  • 87 reviews 4.8/10 Food
  • 58 reviews 5.1/10 Amenities
  • 6 reviews 3.8/10 Wellness Area

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