ibis Caen Porte de Bretagne 3 stars

Customer review rating (ALL Rating) 4.6/5 705 reviews

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1 Avenue du Fresne, 14760 BRETTEVILLE SUR ODON, France

Description

Hotel extras

  • Fully air-conditioned hotel

  • Close to main roads, Carpiquet Airport and Caen city center

  • Free, secure private parking with electric charging stations

  • 24/7 catering service

  • Pets are welcome here! Supplement of EUR 10.

Our accommodation(s)

Hotel location

ibis Caen Porte de Bretagne

1 Avenue du Fresne
14760 BRETTEVILLE SUR ODON
France

GPS:49.164495, -0.42255

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

COURTEPAILLE

Accessible from the hotel, our restaurant welcomes guests every day and offers a wide choice of grilled dishes. There is a large dining area and sunny terrace that can accommodate diners.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  705 reviews

TripAdvisor Rating  4.0/5  452 reviews

More than a budget hotel.

TripAdvisor rating 3.0/5

Eugene V Business - TripAdvisor review

In case of late check-in (after midnight), the staff is quite helpless. If it weren't for the elder of our group, the check-in would have been delayed for a long time. There are no basic amenities in the bathroom. This is the first time I have come across such a strange layout. Boxing with breakfast (early check-out) is complete abuse: two croissants and that's it.

Well located, great parking, reasonable stay

Customer review rating 4.0/5

Asp13 Couples - Confirmed reviews ALL

Warmly welcomed and our room was on the second floor at the end of the corridor and overlooking the car park and car park security gate. Room was reasonably clean and comfortable - few cobwebs and hairs in the bathroom area on arrival. Only one spare pillow provided - one towel provided per person and a small towel/bath mat. Soap dispenser above sink and in shower well stocked. Shower was good, with good water pressure. Really liked the modular style of bathroom. We were given option to have room serviced daily or alternate days as we were staying for 6 nights. We opted for alternate days. Unfortunately this didn't happen as planned from the mid point of our stay. The floor was never vacuumed the whole week. And despite leaving a "please service" card hanging on the door, we had to request clean towels and replenishment of toilet roll towards the end of our stay. The cleaning staff have their work cut out trying to deal with large coach parties arriving and staying a few nights and the turnover of rooms and this clearly impacts on other guests who are not part of those groups. That was also a major problem in the adjoining restaurant. We were offered the chance to book dinner on the night we arrived, which we did - but we wanted options to eat elsewhere during the week. So were told we could ask each day. But from then on each day there was a coach party in and we were told the restaurant was therefore full. We were able to just walk in and get a table twice (at the receptionist's suggestion) but gave up later on and ate elsewhere. We avoided booking breakfast there for the same reason. Also - if your room is near the car park gate then we would advise ear plugs. The gate isn't massively noisy, but the repeated closing and opening after 11pm can get a bit annoying and jerked us awake on the first two nights, before we resorted to ear plugs. The security for your car is very welcome though, so it is an easy trade off. Just something to be aware of. The ease of car parking is also very welcome. The reception staff and restaurant staff generally are very professional and pleasant - some more than others. They were helpful when we had a query about local public transport. On checking out and paying our bill we were not asked about our stay - which was disappointing. Overall we had a very acceptable stay. The room was well appointed and fair value for the price. As a base for touring around that part of Normandy, it was handily close to road links - and a level walk into the centre of Caen (or a short bus ride) if you don't want to use the car. It is under a flight path for the local airport, but it is executive jet size, nothing massive. The sound proofing from the windows being closed is impressive! The room heating is simple and easy to understand.

Dear Mr P., Thank you for your detailed feedback. We’re glad you enjoyed our location, parking, and welcoming staff. Sorry for the misunderstanding within our team which led to housekeeping issues during your stay. We also understand the inconvenience caused by the Courtepaille restaurant being fully booked due to coach parties, but are happy that you were able to enjoy meals there on a couple of occasions. Regarding the car park gate noise, we’re glad the added security was helpful for you, but we appreciate your feedback on the noise levels and will take that into account for future improvements. We’re also sorry that the issue of your stay was not discussed upon checkout. We will ensure that our team is more attentive during check-out in the future, regardless of how crowded the reception can be. We hope to welcome you back another time for a better experience. Kindest regards, Thomas - Front desk

Warm welcome in good reliable hotel

Customer review rating 4.5/5

Dot Couples - Confirmed reviews ALL

Stayed overnight on route to Brittany. Comfortable room. Friendly staff. Excellent breakfast.

Dear DOROTHY S., Thank you very much for taking the time to leave us your feedback. We are delighted that you enjoyed your room, our staff and the breakfast provided. It is very important for us to show our esteemed tourist clientele what a French welcome is :) . And we look forward to welcoming you back! Yours sincerely Killian, front desk

Excellent location for staying at after ferry crossing and refreshed before onward departure next day

Customer review rating 4.5/5

Mr J. W. Solo - Confirmed reviews ALL

Room clean, comfortable and relaxing. Breakfast was top quality with large selection

Dear mister W., Thank you very much for this wonderful review. Glad to know to you found our location ideal for a break after taking the ferry, and also that you liked our varied breakfast in the morning. We hope you enjoyed you trip in France, and would be more than happy to see you again during the next one. Kindest regards, Thomas - Front desk

Enjoyable stay.

Customer review rating 4.0/5

Kathy Couples - Confirmed reviews ALL

Lady on reception very welcoming and helpful.

Dear Mrs D., Let us thank you for this nice review about your stay. Glad that our colleague made you feel welcome among us, and that you enjoyed the pleasant atmosphere of our hotel. Hope you had a nice trip in France and to be able to see you again soon. Kindest regards, Thomas - Front desk

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Other web-users rate our hotel

  • 180 reviews 9.5/10 Location
  • 341 reviews 7.5/10 Room
  • 378 reviews 9.3/10 Service
  • 5 reviews 7.7/10 WiFi
  • 184 reviews 8.1/10 Breakfast
  • 150 reviews 7.8/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.