ibis Liège Seraing 3 stars

Customer review rating (ALL Rating) 4.5/5 858 reviews

Best price
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ibis Liège Seraing - Image 1
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Route du Condroz 15b, 4100 BONCELLES, Belgium

Description

Hotel extras

  • Free WIFI throughout the hotel

  • Early check-in from 9am and late checkout 5pm

  • Close to Liège Country Hall

  • Near Sart Tilman Golf Club and CHU

  • Ample free parking

Our accommodation(s)

Hotel location

ibis Liège Seraing

Route du Condroz 15b
4100 BONCELLES
Belgium

GPS:50.567715, 5.552108

Telephone
Fax +32 4 338 45 11

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  858 reviews

TripAdvisor Rating  4.0/5  431 reviews

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

bruits tardifs

Cher hôte, Merci de partager l'expérience de votre séjour. Nous regrettons de lire que votre séjour n'a pas été entièrement à la hauteur de vos attentes, mais nous sommes reconnaissants pour votre retour. Néanmoins, nous espérons que vous avez eu l'occasion de profiter de notre service unique de location de vélos durant votre séjour. Nous espérons vous compter de nouveau parmi nous. Ovidiu Chitas, Directeur général

Well located, pleasant experience

Customer review rating 4.5/5

Y. I. Families - Confirmed reviews ALL

We stayed in this Ibis on our drive from Munich to London, conveniently located, easy access with good restaurants nearby.

Dear Guest, We would like to thank you for this review about your recent experience in our hotel. We are delighted to hear that our location was convenient for your journey from Munich to London, and that you found the surrounding dining options to be satisfactory. Our team is also pleased that the cleanliness of ibis Liège Seraing met your expectations, as we strive to maintain high standards. However, we regret to hear your comments regarding the bathroom's condition. While our hotel was renovated in 2016, we continuously seek to improve our facilities and guest experience. Your feedback is valuable as it helps us identify areas that may require attention. As for the food and beverages, we note your neutral stance and appreciate your candor; we continually aim to provide a variety of options to cater to our guests' preferences. We also take pride in our sustainable development initiatives, and it is rewarding to know that our efforts have been recognized with your high satisfaction score. Regarding the ALL – Accor Live Limitless loyalty programme, we are glad that the check-in process was efficient and that your membership status provided you with a smooth experience at our property. We hope to welcome you back. Best wishes, Ovidiu Chitas, General Manager

Great price but a bit dated

Customer review rating 3.5/5

Tk Solo - Confirmed reviews ALL

I would say that the hotel was in good enough location for my journey and at a great price. However, it is a bit dated now and the parking wasn't great. The location is very busy thanks to other businesses around and with poor parking availability/surface/lighting, and so I wasn't thrilled to leave my car there overnight. Not likely to stay there again.

Dear Guest, Thank you for taking the time to review your stay. We are pleased to hear that you found our pricing favorable and our location convenient for your journey. However, we regret that certain aspects did not meet your expectations. While we take pride in maintaining our facilities, we understand that our decor may not resonate with everyone's preferences, and we appreciate your perspective on this matter. In regards to parking, our complimentary car park is indeed shared with other businesses and can be busy at times, but we are constantly working to improve the parking experience for our guests. Safety and security remain a priority for us, and we will continue to ensure our premises, including parking areas, are well-maintained for our guests' comfort. We are nevertheless delighted that the hotel's strategic location contributed positively to your overall experience. We are looking forward to welcoming you again. All the best! Ovidiu Chitas, General Manager

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

Room was not clean (chips on the floor at arrival) Chips in the corridor during 2 days Old light in bathroom was not working correctly Tip: hotel must be renewed urgently

Dear Guest, Thank you for taking the time to share your feedback with us. We regret to hear that your experience did not meet the high standards we strive to uphold. While our establishment underwent renovations in 2016 and we continually aim to maintain a fresh environment, we take note of your comments regarding the urgency for updates. The cleanliness of our rooms is paramount, and we are disheartened to learn of the oversight with the chips on the floor. Rest assured, daily housekeeping is a standard practice at our hotel and we are saddened that this was not evident during your stay. Additionally, we would like to extend our apologies for any inconvenience caused by the light malfunction in the bathroom. We also understand that a peaceful environment is essential for a comfortable stay. Our rooms are generally noted for their soundproofing, and we regret if your experience was contrary to this. For future visits, we can certainly allocate a room that is situated in a quieter part of the hotel to ensure a more serene experience. We hope to see you in the future. Kind regards, Ovidiu Chitas, General Manager

All was gone well

Customer review rating 4.0/5

Ugo Business - Confirmed reviews ALL

breakfast can be improved, good car parking (especially in the evening), clean room and always well tidied

Dear Ugo, Thank you for taking the time to review your stay. It is heartening to hear that our cleanliness standards and the provision of ample car parking met with your approval, contributing to a satisfactory experience at ibis Liège Seraing. Furthermore, we are glad that you found your room to be well-maintained and tidy. We regret to hear that our food and beverage options did not fully meet your expectations. While our hotel does not feature an on-site restaurant, we strive to offer a range of pizzas and snacks round-the-clock to cater to our guests' needs. Additionally, we acknowledge the inconvenience you faced due to the unavailability of our reception team when you were departing. We usually take pride in our 24/7 front desk service, and we apologize for any delay you encountered. We are delighted to receive your high recommendation, which serves as a testament to the positive aspects of your stay despite the issues noted. Your feedback is instrumental in guiding us to enhance our service quality. We are looking forward to welcoming you again. All the best! Ovidiu Chitas, General Manager

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Other web-users rate our hotel

  • 255 reviews 8.7/10 Location
  • 516 reviews 7/10 Room
  • 531 reviews 9.7/10 Service
  • 9 reviews 7.5/10 WiFi
  • 289 reviews 8.7/10 Breakfast
  • 276 reviews 7.4/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.