Mercure Lisboa Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 1,264 reviews

Mercure Lisboa Hotel - Image 1
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Mercure Lisboa Hotel - Image 4
AV JOSE MALHOA 23, 1099-051 Lisbon, Portugal

Description

Hotel extras

  • AllSafe and Clean & Safe certified. Free remote medical advice

  • Surrounded by restaurants and public transport

  • Panoramic swimming pool open 365 days.

  • Near the Zoo, Gulbenkian and El Corte Inglês

  • 5 meeting rooms

Our accommodation(s)

Hotel location

Mercure Lisboa Hotel

AV JOSE MALHOA 23
1099-051 Lisbon
Portugal

GPS:38.737657, -9.165859

Telephone
+351 21 720 8000

Calls to a national
fixed network

Fax +351 21 720 8089

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

A BICICLETA - NOVOTEL LISBOA

The Bicicleta restaurant has a modern and very cool design, with bicycles and plants as a decorative complement. It serves regional and international specialties until 11pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,264 reviews

TripAdvisor Rating  4.0/5  1,743 reviews

Well located, comfortable and clean, excellent service.

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Location close to metro and train station at walking distance. Comfortable and clean rooms, excellent service. Minor things to improve.

Very loud environment

Customer review rating 2.0/5

Edward S. Couples - Confirmed reviews ALL

Er went to Lisbon for a few days and decided to visit this hotel because of the pool and the distance to the city center being a bit further, hoping this would mean the nights will be quiet. However, the bar or hotel across the street plays very loud music until 1:00AM and also staff was very loud with the Utility closet. After being given a different room the noise problems with the utility closet where fixed, however the loud noises from outside where very annoying.

Well located

Customer review rating 4.0/5

Claudia D. Solo - Confirmed reviews ALL

Very friendly staff

Dear Claudia D., We very much appreciate your comments regarding your stay at the Mercure Lisboa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Castro Front Office/Receção www.mercure.com

Nice hotel

Customer review rating 3.5/5

Helen Solo - Confirmed reviews ALL

Nicely located near metro but a fair ride to the touristy area. Staff were great and room was nice. Only feedback is that for the price there needs to be toilet roll that’s thicker than 1 ply!

Good stay

Customer review rating 5.0/5

Albert Families - Confirmed reviews ALL

Convenient, good price/value ratio, close to metro blue line, easy to reach downtown. Clean and nice staff

Dear Leonardo Y., We very much appreciate your comments regarding your stay at the Mercure Lisboa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Castro Front Office/Receção www.mercure.com

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Other web-users rate our hotel

  • 463 reviews 8/10 Location
  • 686 reviews 6/10 Room
  • 713 reviews 9/10 Service
  • 19 reviews 8.2/10 WiFi
  • 315 reviews 7.8/10 Breakfast
  • 245 reviews 5.8/10 Cleanliness
  • 197 reviews 7/10 Pool
  • 161 reviews 4.1/10 Vibe

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Internal rules of procedure
Portuguese book of claims

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.