ibis budget Montpellier Sud Près d'Arènes 2 stars

Customer review rating (ALL Rating) 4.3/5 1,131 reviews

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164 avenue de Palavas, 34070 MONTPELLIER, France

Description

Hotel extras

  • 100% renovated rooms

  • Free private, outdoor and enclosed parking - space for bicycles

  • Restaurant, bar, wine cellar - Light catering available 24 hours a day

  • Easy access from the A709 - close to transport, downtown area, beaches.

  • Bright terrace on the ground floor

Our accommodation(s)

Hotel location

ibis budget Montpellier Sud Près d'Arènes

164 avenue de Palavas
34070 MONTPELLIER
France

GPS:43.589364, 3.891797

Telephone
Fax +33 4 67 92 79 11

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

La cave du 164

South of Montpellier, our restaurant/wine bar invites you to discover the region's wines. Complete your tasting with Mediterranean dishes. Open Sun to Thurs 7pm-10pm (open Tues to Sat in Jul and Aug)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,131 reviews

TripAdvisor Rating  3.5/5  98 reviews

Great base for a few days in Montpellier.

Customer review rating 4.5/5

Steve Couples - Confirmed reviews ALL

Good base for 3 day stay. Very helpful staff. Secure parking. Only 25 min walk into centre of town.

Cher Steve, nous vous remercions d'avoir choisi ibis budget Montpellier Sud Près d'Arènes. Nous sommes ravis d'apprendre que votre séjour parmi nous a été agréable et que notre personnel vous a été utile. Nous sommes heureux que vous ayez apprécié notre parking sécurisé et l'emplacement pratique de l'hôtel. Nous espérons avoir le plaisir de vous accueillir à nouveau. Julie MIALON Directrice des Hôtels Ibis & ibis Budget Montpellier Sud

Underwhelming

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Although we did have our dog with us and understanding that we probably wouldn’t be given a particularly great room i did expect a little more comfort. The shower was pretty grotty i didn’t bother using it- i wasn’t sure if things were unclean or just in need of renovation. The soap in the hand basin would not dispense so i had to go in the shower for soap. Cheap and cheerful some may say not so cheerful but not that cheap at 94€ including doggy although i guess our ‘budget’ breakfast wasn’t much. Not very exciting and too many sweet things. Ive had better. Overall not impressed as im comparing to a premier inn in the uk. I was told 3 times they would send the bill by email - still not received it. The girl at reception was nice enough but didn’t make it plain that we could park in the secure parking behind. She said wed need a code to get out buu i thought the section we were in was the parking. However it wasn’t but we didn’t find out until the next morning. It was okay for 1 night but i would choose somewhere else next time.

Dear Guest, Thank you for sharing your feedback with us. We sincerely apologize for the underwhelming experience you had during your stay. We regret that your expectations were not met, and we appreciate your valuable input as it helps us improve. We understand your concerns and hope to have the opportunity to welcome you back and provide you with a more enjoyable stay. Warm regards, Audrey LEFEVRE Directrice adjointe des Hôtels Ibis & ibis Budget Montpellier Sud

Excellent location for parking and tram access to the city centre

Customer review rating 4.5/5

Annet Couples - Confirmed reviews ALL

Hotel staff very helpful.

Dear Annet, thank you for your positive review! We are delighted to hear that you found our location convenient and our staff helpful. Your feedback is greatly appreciated. Julie MIALON Directrice des Hôtels Ibis & ibis Budget Montpellier Sud

Hot and suffocating

Customer review rating 3.0/5

B. Families - Confirmed reviews ALL

Whilst the room was as expected from IBIS budget, small and functional, the heating/air-conditioning system was a disaster. As we learned, it is either a heater or an air-conditioner. We happened to stay on a warmer day and it was hot in the room. The system was still set to heating, so the only option was to open the window to cool down and make the room liveable for the night. Due to the rain and noise of traffic this was far from ideal. Upon requesting explanation from reception we were met with unfriendly behaviour. Although understandable that the reception had countless complaints that day, the lady should have remained professional. The next morning different people at reception were extremely friendly and understanding and explained that there is a well know issue with the heating/aircon system for years and that the owners of the hotel seem completely uninterested in resolving the issue despite that annual wave of complaints. We spoke to the manager later that day. He was super friendly and accommodating, but was in no position to resolve the issue. All in all a let down for IBIS and a reason that we didn't select another IBIS hotel for most of our journey from there on.

Dear B., Thank you for sharing your feedback regarding your recent stay at our hotel. We sincerely apologize for the inconvenience you experienced due to the heating/air-conditioning system. Your comments have been duly noted, and we will address this recurring issue with the utmost priority. We appreciate your understanding and patience in this matter. We are pleased to hear that you found our manager to be friendly and accommodating. Rest assured that we will work diligently to improve our services and facilities for the comfort of our guests. Your concerns will be communicated to the relevant departments for further evaluation. Warm regards, Audrey LEFEVRE Directrice adjointe des Hôtels Ibis & ibis Budget Montpellier Sud

Decent

Customer review rating 3.5/5

Martha Families - Confirmed reviews ALL

The location was good and it was great that there was a restaurant on site. However the room itself could have used some help. First of all I found it extremely dangerous that none of the windows had a screen. A small child could easily have fallen out of any of those windows. The mattress on both beds have definitely seen better days. They were so sunk in that it was not possible to get a good nights sleep. The bathroom needed a deeper cleaning and we were not allowed to turn on the AC in the room. It was only programmed to give off heat. Needless to say the room got stuff fast and with no screen on the window, all the bugs kept coming in. Unfortunately we did not have a good nights rest at this hotel!

Dear Martha, thank you for your feedback. We are glad to hear that you appreciated our convenient location and on-site restaurant. We apologize for the issues you encountered during your stay. Please be assured that we take guest safety very seriously, and we will review the situation regarding the windows without screens. Regarding the mattresses, we will address this with our housekeeping team to ensure our guests' comfort. As for the air conditioning, our hotel policy focuses on providing heating during certain periods, but we will take your feedback into consideration for future improvements. We apologize for any inconvenience caused by the cleanliness of the bathroom. Your comments are valuable to us, and we will strive to make necessary adjustments. We hope to have the opportunity to welcome you back for an improved experience. Warm regards, Audrey LEFEVRE Directrice adjointe des Hôtels Ibis & ibis Budget Montpellier Sud

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Other web-users rate our hotel

  • 685 reviews 8.9/10 Location
  • 1,033 reviews 5.8/10 Room
  • 853 reviews 8.8/10 Service
  • 8 reviews 5/10 WiFi
  • 466 reviews 6.3/10 Breakfast
  • 456 reviews 7.2/10 Cleanliness

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