Greet Hotel Annecy Cran Gevrier 3 stars

Customer review rating (ALL Rating) 4.2/5 612 reviews

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Greet Hotel Annecy Cran Gevrier - Image 1
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19, route de Nanfray, ZA Le Levray, 74960 CRAN GEVRIER, France

Description

Hotel extras

  • Easy access from the A41, 10 minutes from the lake, with secure car park

  • An offbeat, upcycled and eco-responsible decor

  • A restaurant and shop selling local products

  • 2 shaded terraces to enjoy the sun

  • Tribe Room for up to 7 people, on request for families

Our accommodation(s)

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Hotel location

Greet Hotel Annecy Cran Gevrier

19, route de Nanfray, ZA Le Levray
74960 CRAN GEVRIER
France

GPS:45.893977, 6.088035

Telephone
Fax +33 4 50 69 52 47

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Grape Bar

Non contractual photo

Our nice, friendly place is great for ethical consumers, where you can enjoy good food made in-house with local, eco-friendly ingredients. Eat plain, eat well, eat local!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  612 reviews

TripAdvisor Rating  3.5/5  599 reviews

Stay arrangements were as per specified while booking

Customer review rating 2.5/5

Milind K. Families - Confirmed reviews ALL

Check in was not pleasant experience, as host denied check in at 12 noon and asked to come after 2.00 pm. Host was not friendly and accommodative despite we being from other country.

Dear Milind K., Thank you for sharing your feedback. We are truly sorry to hear that your check-in experience was not as expected. We understand that arriving early can be a challenge, and we strive to accommodate our guests as best we can. However, our standard check-in time is set at 2:00 pm to ensure that rooms are fully prepared and ready for a comfortable stay. We regret if our staff was not as welcoming and understanding as they should have been, especially given that you were traveling from abroad. Please rest assured that we take your comments seriously, and we will work with our team to ensure better communication and a more accommodating attitude going forward. We hope this experience doesn’t discourage you from returning, as we would love the opportunity to provide you with a more enjoyable stay next time. Kind regards, Sandra Réceptionniste

Good effort to turn a basic hotel into a nicer place to stay

Customer review rating 3.5/5

Severine Families - Confirmed reviews ALL

Noy as nice as the Cernay Greet but good attempt to improve the hotel. The bathroom is ok

Good morning, Thank you for your comment and rating! We are happy to know that you have enjoyed our hotel We hope to have the opportunity to welcome you again the reception

Convenient and easy.

Customer review rating 4.5/5

Jacques Couples - Confirmed reviews ALL

A stop over on the way to the coast. Exactly what you expect, nice decor in the room.

Bonjour, Merci pour votre retour ! Nous sommes ravis que notre établissement ait été une agréable étape sur votre route. C'est super que la décoration de la chambre vous ait plu ! Nous espérons vous revoir bientôt pour une autre belle expérience ! La Reception Tatiana =)

Never judge a book by its cover

Customer review rating 4.0/5

Euro T. Couples - Confirmed reviews ALL

From the outside we were prepared to turn around and drive away, however, once entering the hotel our opinion changed. The reception and communal areas were well designed and quirky. Yes the room was basic but for a one night stop over it was acceptable. The hotel was just outside Annecy but a short walk to a bus stop and a free bus took us the ten minutes into Annecy. The breakfast was equally eccentric, with an over abundance of cakes, there was plenty on offer but you had to go and find it yourself from the fridge. Would I stay there again…yes.

Sir, Thank you very much for taking time to share your experience with us. We appreciate your honesty and are delighted that you decided to give us a chance despite initial impressions. It's wonderful to hear that you found our reception and communal areas well-designed and quirky. We're glad that you found the room acceptable and that our location with convenient access to the free bus, was to your liking. We appreciate your feedback about our breakfast and the abundance of cakes. Your comments will help us to improve the guest experience further. We are pleased to know that you would stay with us again, and we look forward to welcoming you back for your future stay :) Have a greet day :) Wynonna

Don't ask for a croissant despite being in France. Mission Impossible!

Customer review rating 0.5/5

David Families - Confirmed reviews ALL

2 issues to remark: 1) Shower was broken and toilet sink was not able to absorb running water 2) My wife loves Frenk croissants, we sent an email beforehand asking to keep some for us because we already had issues to come to breakfast and not finding them. Despite being assured by email and also when ckecking in that there would be croissants, we showed up 45 minutes before brekfast end and no croissants. Hotel receptionist told us that they cannot ensure that there is croissants for everyone. Then, I cannot ensure I will come back... This is not a customer centric answer... Hotel responsibility is to ensure that everything works fine in the room and also reasonable customer needs are fulfilled. My takeaway is: night receptionist very nice, morning team... A lot of room for improvement... Will look for another hotel in the area on our next trip

Dear David, Thank you for taking the time to share your feedback about your recent stay with us. We are genuinely sorry to hear that your experience did not meet your expectations. Regarding the technical issues in your room, we apologize for the inconvenience caused. But if you informed us we could resulve the probleme directly or changing you room. Please rest assured that our maintenance team has been informed and is working diligently to resolve these issues to ensure the comfort of our future guests. We also regret that your request for croissants was not fulfilled. While we strive to meet our guests’ expectations, it seems we fell short in this instance. We will review our communication and internal procedures to prevent this from happening in the future. We appreciate your positive comments about our night staff and will take into account your feedback regarding our morning team to improve our customer service. Your feedback is invaluable and helps us to enhance our services. We hope you will give us another opportunity to provide you with a better experience during your next visit to the area. Kind regards, The Management Team Greet Hotel Annecy Cran Gevrier

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Other web-users rate our hotel

  • 349 reviews 8.3/10 Location
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  • 675 reviews 9.3/10 Service
  • 5 reviews 7.6/10 WiFi
  • 538 reviews 8.7/10 Breakfast
  • 282 reviews 7.9/10 Vibe
  • 229 reviews 4.8/10 Cleanliness
  • 50 reviews 10/10 Sustainability

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.