Mercure Paris Opéra Louvre Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 777 reviews

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Mercure Paris Opéra Louvre Hotel - Image 1
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95 Rue de Richelieu, 75002 PARIS, France

Description

Hotel extras

  • In the heart of Paris and 2 minutes from the metro

  • Close to numerous landmarks, restaurants, shops and museums.

  • Privilege Rooms and Family Rooms.

  • Free WIFI throughout the hotel.

  • Late 19th-century building with classic Parisian rooms.

Our accommodation(s)

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Hotel location

Mercure Paris Opéra Louvre Hotel

95 Rue de Richelieu
75002 PARIS
France

GPS:48.871137, 2.339519

Telephone
Fax +33 1 42 61 48 20

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

2 breakfasts

We offer a buffet breakfast with a wide selection of food, served in our eighteenth-century dining rooms. If you prefer, you can order your breakfast in your room or choose the Express & Co. option.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  777 reviews

TripAdvisor Rating  3.5/5  700 reviews

Well located, very good quality

Customer review rating 4.5/5

Dragos D. Business - Confirmed reviews ALL

I always stay at this hotel due to the proximity to my customers. The rooms are not very big however they are very comfortable. Friendly staff & very good breakfast.

Dear Dragos D., This is very touching feedback and we do appreciate. We are delighted to see that the services offered have lived up to your expectations. Your lovely feedback will be share with our team. Thank you for have been with us and we do hope to welcome you in near future. Thank again for your loyalty and your lovely comment. Regards Service relation clients Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre

Ok

Customer review rating 3.5/5

Wc Business - Confirmed reviews ALL

May I suggest you equip your cleaners with some descaler? Shower needs work. Top shower full of scale and unusable. Hand shower needs deep cleaning or replacing. The plug of the sink wouldn't stay in.

Dear William C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Louvre. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to have the opportunity to welcome and better serve you in the near future. Thank you again for your comment Sincerely, Service relation clients Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre

terrible hotel

Customer review rating 1.0/5

A V. L. Business - Confirmed reviews ALL

the rooms are not only tiny but also outdated. the staircases are a nightmare and the elevator does not work. the breakfast was not even worth a look.

Dear Mirko H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Opéra Louvre. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Service relation clients Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre

Very good stay

TripAdvisor rating 5.0/5

CarmenHong2020 Business - TripAdvisor review

Although the room is small , location is good. I arrived early in the morning , the receptionist gave early check in for me . My home flight is at night time , receptionist Pablo accepted my late check out request . It was really a warm hotel to me . Highly recommended.

Dear armen, This is very touching feedback and we do appreciate. We are delighted to see that the services offered have lived up to your expectations. Your lovely feedback will be share with our team. Thank you for have been with us and we do hope to welcome you in near future. Thank again for your lovely comment. Regards Service relation clients Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre

Worked very well for me for a business conference.

Customer review rating 4.5/5

Marco S. Business - Confirmed reviews ALL

Overall good and proper experience however room very small.

Dear Marco S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Louvre. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Service relation clients Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre

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Other web-users rate our hotel

  • 303 reviews 9.5/10 Location
  • 415 reviews 5.4/10 Room
  • 362 reviews 8.6/10 Service
  • 19 reviews 1.8/10 WiFi
  • 189 reviews 7.5/10 Breakfast
  • 129 reviews 6.5/10 Cleanliness
  • 110 reviews 3.4/10 Amenities
  • 56 reviews 5.2/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.