Hotel Mercure Lyon Centre Lumière 4 stars

Customer review rating (ALL Rating) 4.5/5 917 reviews

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Hotel Mercure Lyon Centre Lumière - Image 1
Hotel Mercure Lyon Centre Lumière - Image 2
Hotel Mercure Lyon Centre Lumière - Image 3
Hotel Mercure Lyon Centre Lumière - Image 4
69 cours Albert Thomas, 69003 LYON, France

Description

Hotel extras

  • A bistro restaurant with homemade cuisine

  • Private and secure underground parking (EUR 15 per day)

  • 14 Privilege rooms that provide premium comfort

  • 4 completely renovated, modular meeting rooms.

  • Metro stop (Sans Souci) beside the hotel (4 stops from Bellecour - 6 minutes)

Our accommodation(s)

Hotel location

Hotel Mercure Lyon Centre Lumière

69 cours Albert Thomas
69003 LYON
France

GPS:45.746983, 4.867078

Telephone
Fax +33 4 72 36 97 65

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE HANGAR

Discover our bistro restaurant, Le Hangar, and its industrial-style modern decor. Our chef, Coraline Forest, offers a wide range of refined and gourmet dishes, prepared using fresh and seasonal products.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  917 reviews

TripAdvisor Rating  4.0/5  539 reviews

Nice place

Customer review rating 4.0/5

Ana M. A. Business - Confirmed reviews ALL

The hotel looks very well and is situated close to the underground stration. The rooms were nice, with a nice selection of teas (although, they didn't refill that supply on a daily basis, so I had to ask for more). There is a big TV and the bed is very comfortable. I must mention the heat that was great - heated the room fast and kept it warm. What I didn't like was the bathroom that was not cleaned - there was hair in all corners and the toilet smelled pretty bad and was dirty inside.

Dear guest, Thank you for your feedback. We are delighted to hear that you enjoyed our hotel's location, the comfort of the room, the selection of teas, and the heating system. It's great to know that you found the bed comfortable and the room warm and cozy during your stay. However, we sincerely apologize for the cleanliness issues you encountered in the bathroom. This is certainly not the standard we strive for, and we will address this with our housekeeping team to ensure such situations do not happen again in the future. We appreciate you bringing this to our attention and hope to have the opportunity to welcome you back for a more flawless experience. The team at Mercure Lyon Centre Lumière.

Great stay

Customer review rating 4.5/5

Wendi Business - Confirmed reviews ALL

The hotel was well located to public transport and easily walkable to the older parts of Lyon. Breakfast was delicious, the team was welcoming and helpful, and the stay was simple. I look for simple when I travel as so many other things are not. Excellent job!

Dear guest, Thank you for your wonderful feedback! We're delighted to hear that you had a great stay and appreciated our central location, the breakfast, and our team’s hospitality. We aim to provide a simple, yet comfortable experience for our guests, and we're glad we met your expectations. We look forward to welcoming you back during your next visit to Lyon. The team at Mercure Lyon Centre Lumière.

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Everything smooth, room and bathroom clean. Not so good: Coffee at the room and noisy room throughout the day.

Dear VOLKER H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Lumière. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L'équipe réception Mercure Lyon Centre Lumière 69 cours Albert Thomas, 69003 Lyon Tél. : +33 (0)4 78 53 76 76 Mél. : H1… Suivez-nous sur : Site web : https://www.accorhotels.com/fr/hotel-1535-hotel-mercure-lyon-centre-lumiere/index.shtml Facebook : https://www.facebook.com/MercureLyonCentreLumiere/ Instagram : https://www.instagram.com/mercurelyonlumiere/?hl=fr

Well located and pleasant stay

Customer review rating 5.0/5

R M. L. Business - Confirmed reviews ALL

stayed for 2 nights and very happy with my stay. All very good from breakfast to rooms arrangement. The location is easy to move about via walking and tram.

Dear MARTIN L., Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and found our location convenient for exploring the area. It's great to know that you appreciated our breakfast and room arrangements as well. We hope to welcome you back for another pleasant stay in the future! Best regards, L.'équipe réception Mercure Lyon Centre Lumière 69 cours Albert Thomas, 69003 Lyon Tél. : +33 (0)4 78 53 76 76 Mél. : H1… Suivez-nous sur : Site web : https://www.accorhotels.com/fr/hotel-1535-hotel-mercure-lyon-centre-lumiere/index.shtml Facebook : https://www.facebook.com/MercureLyonCentreLumiere/ Instagram : https://www.instagram.com/mercurelyonlumiere/?hl=fr

Outdated experience

Customer review rating 2.0/5

Niko Business - Confirmed reviews ALL

Hotel is out dated and need renovation. First time in my life breakfast do not have vegetables (some fruits yes), positive was that you make you own egg´s (frying pans available). Noise to the rooms if on the street side (I mean poor windows).

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Other web-users rate our hotel

  • 228 reviews 8.9/10 Location
  • 446 reviews 6.6/10 Room
  • 463 reviews 9.2/10 Service
  • 198 reviews 8.4/10 Breakfast
  • 167 reviews 5.9/10 Cleanliness
  • 45 reviews 4.2/10 Amenities
  • 10 reviews 8.8/10 Bar

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