Novotel Nice Centre Vieux Nice 4 stars

Customer review rating (ALL Rating) 4.2/5 1,148 reviews

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Novotel Nice Centre Vieux Nice - Image 1
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8-10 Esplanade du Parvis de, l'Europe, 06300 NICE, France

Description

Hotel extras

  • Rooftop pool, panoramic view

  • Bar and restaurant with sunny garden and terrace

  • Next to the exhibition center, 10 minutes from the Old Town

  • Modern fitness center

  • Meeting rooms with natural daylight

Our accommodation(s)

Hotel location

Novotel Nice Centre Vieux Nice

8-10 Esplanade du Parvis de, l'Europe
06300 NICE
France

GPS:43.707912, 7.28171

Telephone
Fax +33 4 93 13 09 04

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Le Pois Chiche

Our chef and the team invite you to taste our Cuisine Nissarde-certified Niçoise recipes and dishes full of sunny flavors, served in the restaurant or on the terrace.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,148 reviews

TripAdvisor Rating  4.0/5  626 reviews

Great staff, room did the job

TripAdvisor rating 4.0/5

JamesyWamesy Solo travel - TripAdvisor review

Jeremy on the front desk deserves a mention. He was super friendly and helpful at all times. Overall the staff and the nice restaurant were the best things about it. The room itself felt a bit dated, the telephone didn’t work and the lighting was quite gloomy and not easy to control.

Practical location as bus and tram nearby.

Customer review rating 4.0/5

Mcpk Families - Confirmed reviews ALL

Spacious and comfortable rooms. Pillows leave a lot to be desired and having asked housekeeping there actually was no choice. Also, I would like to say that overall not a patch on other hotels of the chain, Novotel in other locations. For example, I found it extraordinary that the welcome drink is 1 per room with little or no choice and not 1 drink per guest in the room. It was the 1st time I encountered this; also for example, asking for a tea bag for the room to no avail. ordering a tea at the cost of 3,50 Euros which I went to get myself from the bar as there was a charge of 5 Euros to bring it to the room. To say the least at the cost of the rooms, all this is more than stingy and inadequate. Having mentioned it to the staff I was then told your hotel is a franchise. Well that explained it all and I will ensure that I don't book a franchised hotel again. On a positive note, every member of staff was brilliant, friendly, helpful, knowledgeable and I feel sorry for them to have to put up with complaints on a daily basis for trivial things. I forgot to say that 2 coffees, 2 tea bags, 2 sugars and a kettle is inadequate and NO milk!!! Very mean indeed. Again every other hotel of the chain I stayed in actually had a coffee machine and adequately stocked.

Perfect stay

Customer review rating 4.5/5

Patrick Solo - Confirmed reviews ALL

Friendly and efficient staff, good breakfast buffet.

Dear Patrick, Thank you for taking the time to share your review. We are delighted that you appreciated our friendly and efficient team and our extensive breakfast buffet. We strive to provide exceptional service and a warm welcome to all guests and our breakfast selection is designed to cater to a variety of tastes, offering everything from fresh fruit to a range of hot dishes to ensure a great start to the day. We hope that we may have the pleasure of welcoming you again. Kindest regards, Pierre Messe, General Manager

Decent hotel, friendly staff

Customer review rating 4.0/5

Harri Families - Confirmed reviews ALL

Novotel Nice Centre Vieux is a good choice, although a little dated in places. Nice lobby area, friendly staff. Parking is in the building opposite, but beware: the instructions given from the hotel are absolute rubbish. Two things you need to know when parking; follow the given instructions to the 2nd floor, then at the end of the parking area, take a LEFT. This is where the Novotel sign is confusingly on the right. Turning left will only get you to the exit and you'll have to retrace your route. Also, for those unfamiliar with France, the walking exit is the emergency exit.

Dear Harri, Thank you for taking the time to give your opinion about your stay. We are delighted that you found our team friendly, which is a testament to our commitment to service excellence. However, we are sorry that your stay did not fully meet your expectations. We acknowledge your concerns regarding the cleanliness of our facilities; please know that our team is dedicated to maintaining a high standard of hygiene and we have recently introduced a more rigorous cleaning protocol. Moreover, we understand your remarks on the hotel's modernity and bathroom condition. We are constantly seeking to improve our guest experience and have noted your feedback for future renovations. Finally, we regret any confusion caused by the parking instructions and are reviewing our communication to ensure clarity for all guests. Our goal is to continuously enhance our guests' experience and your input is valuable in achieving that. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Best wishes, Pierre Messe, General Manager

Overpriced

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Structure quite old, bad insonorization, the air conditioner was keeping expelling air even if turned off, the toilet flush was keep recharging water every minute as there was a leak. On the positive side, the staff was super friendly and the restaurant is very good, nice food and fair price.

Dear Guest, Thank you for taking the time to share your feedback. It is delightful to hear that you found our staff to be friendly and our restaurant offerings to your satisfaction. We are committed to providing a warm and inviting atmosphere for all our guests, and it's encouraging to know this was evident during your stay. However, we regret to hear that certain aspects did not meet your expectations. While we strive to ensure every guest enjoys a comfortable environment, we understand the importance of a well-functioning air conditioning system and the comfort of a quiet room. For the next time, please do not hesitate to inform our Maintenance team, as they are always ready to fix any issues in order to provide the most comfortbale experience to our guests. Additionally, the double glazing in all our rooms should notably reduce external noise, ensuring a restful stay. Rest assured, the points you've mentioned are important to us and we continuously aim to refine our services and amenities. We take pride in our eco-friendly initiatives, such as zero-plastic policies and the provision of glass water bottles in rooms to reduce our environmental footprint. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Kind regards, Pierre Messe, General Manager

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Other web-users rate our hotel

  • 541 reviews 7.9/10 Location
  • 799 reviews 5.7/10 Room
  • 795 reviews 8.2/10 Service
  • 8 reviews 9.5/10 WiFi
  • 472 reviews 8.5/10 Breakfast
  • 355 reviews 5/10 Cleanliness
  • 220 reviews 5.1/10 Vibe
  • 197 reviews 4.9/10 Amenities

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