Mercure Nice Centre Notre Dame Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,286 reviews

Mercure Nice Centre Notre Dame Hotel - Image 1
Mercure Nice Centre Notre Dame Hotel - Image 2
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Mercure Nice Centre Notre Dame Hotel - Image 4

Description

Hotel extras

  • Labeled ALLSAFE Bureau Veritas

  • In the heart of Nice city center, 547 yards (500 m) from the train station

  • A 10-minute walk from the Promenade des Anglais

  • Rooftop swimming pool and hot tub with 360-degree view

  • Private garden measuring 21,529 sq. ft. (2000 m2)

Our accommodation(s)

Hotel location

Mercure Nice Centre Notre Dame Hotel

28 avenue Notre Dame
06000 NICE
France

GPS:43.703529, 7.266458

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BellaCiela

On the top floor of the hotel, the SKY LOUNGE welcomes you to one of the most magical rooftops in the city. Sample a glass of gourmet Mercure wine, or have a bite to eat with a slate of cold meats or cheeses, while enjoying spectacular views.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,286 reviews

TripAdvisor Rating  4.0/5  1,735 reviews

Certificate of excellence 2024

Disappointing stay

TripAdvisor rating 2.0/5

Avalon H Families - TripAdvisor review

Very disappointing stay, cold hot breakfast, not corrected despite numerous complaints. Very noisy during night, as if trolleys were being constantly moved in the corridors and lifts. We were eventually moved but to rooms right under the bar and could still hear the trolleys at night. Staff were very dismissive of our issues, although the manager did organise to move us. And finish it off, we ordered a taxi for the airport the day before we left. It never arrived and when we asked about it at Reception, all we got was we will order one now, no apology for the delay and inconvenience. Staff didn't seem to have had any customer service training at all, beyond basic check in training. I stayed here many years ago and it was better then, I wouldn't book it again

Business Hotel with Great Location

TripAdvisor rating 5.0/5

VJarrard Families - TripAdvisor review

My wife and I came for the F1 race in Monaco. We booked the classic room Not a huge room but we were comfortable for 6 nights. The location is perfect, close to restaurants, main sites, train station, tram, sea, etc. The staff was helpful. I’ll stay here again when I return.

Well located and very clean.

Customer review rating 3.5/5

Alistair A. S. Couples - Confirmed reviews ALL

The hotel was in a great location with very friendly and helpful staff. The hotel and pool areas were very clean.

Good location, but noisy rooms at night, poor breakfast and untrained staff with no understanding of good customer service

Customer review rating 1.0/5

Visitors F. I. Families - Confirmed reviews ALL

Our rooms were so noisy at night we couldn't sleep. When we first complained, we were told that the noise was impossible! We spoke to the manager at our second complaint and he did apologise and moved us. But our new rooms were right under the rooftop bar, where they seemed to be rearranging furniture up to about midnight each night (we had booked 7 nights). The hot breakfast was cold every morning, we complained several times, pointing out the hot plates were cold and again were ignored. I ordered a taxi for the airport the day before and when it didn't turn up on time, it was obvious that it had not been ordered, again no apology for the service failure.This was the worst Mercure stay I have ever experienced, definitely not a four star hotel and I doubt that I will ever stay in a Mercure hotel again because of it.

Fabulous stay

Customer review rating 4.5/5

Lou L. T. Families - Confirmed reviews ALL

Fantastic hotel which catered for my husband who uses a wheelchair. Excellent room with all access. Good breakfast. Beautiful terrace. Staff very helpful. One area that could be improved is the pool area as looking very tired and loose paving. Overall amazing stay.

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Other web-users rate our hotel

  • 582 reviews 9.8/10 Location
  • 774 reviews 6.2/10 Room
  • 720 reviews 8.9/10 Service
  • 6 reviews 7.1/10 WiFi
  • 270 reviews 6.9/10 Breakfast
  • 236 reviews 7.1/10 Cleanliness
  • 169 reviews 7.2/10 Pool
  • 135 reviews 8.4/10 Bar

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