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Mercure Nice Centre Notre Dame Hotel 4 stars

Customer review rating 4.3/5 3,164 reviews

ALLSAFE approved hotel

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Room 1
Mercure Nice Centre Notre Dame Hotel
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+ 10 Services

Hotel extras

  • Labeled ALLSAFE Bureau Veritas

  • In the heart of Nice city center, 547 yards (500 m) from the train station

  • A 10-minute walk from the Promenade des Anglais

  • Rooftop swimming pool and hot tub with 360-degree view

  • Private garden measuring 21,529 sq. ft. (2000 m2)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Shoe shine machine
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Boat excursions Paying
  • Other sports activities
Catering
  • Breakfast Paying
  • 1 Bar(s)
  • Room service
Business services
  • 1 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Nice Centre Notre Dame Hotel

28 avenue Notre Dame
06000 nice
france

Tel: +33493133636

Fax: (+33)4/93626169

Check-in from 14h00

Check out up to 12h00

  • GARE SNCF :  12 NOTRE DAME

  • NOTRE DAME :  12 NOTRE DAME

  • NICE AEROPORT :  2 Jean Médecin

  • NOTRE DAME :  2 JEAN MEDECIN

  • By plane

    NICE COTE D'AZUR At 7km / 4.38 miles

  • By boat

    PORT DE NICE At 2km / 1.25 miles

  • By helicopter

    AEROPORT NICE COTE D'AZUR At 7km / 4.38 miles

  • By helicopter

    CANNES MANDELIEU At 30km / 18.75 miles

  • By car

    NICE CENTRE-PORT At 5km / 3.13 miles

  • By car

    PROMENADE DES ANGLAIS At 7km / 4.38 miles

  • By train

    NICE VILLE At 0.5km / 0.31 miles

GPS :43.703529, 7.266458

Our accommodation(s)

All the rooms were renovated in May 2016 and offer different levels of comfort: classically comfortable Standard Rooms with garden views, modern Superior Rooms, generous Privilege Rooms and Privilege Terrace Rooms and Privilege Junior Suites where you can make the most of the Nice sunshine with your own private terrace in the heart of the city.

Our restaurants and bars

SKY LOUNGE

Our brand new Skylounge Bar welcomes you on the top floor of the hotel. You can enjoy a drink or snack on the sunny terraces whilst taking in the spectacular views of the city.

Non contractual photo

SKY LOUNGE

On the top floor of the hotel, the SKY LOUNGE welcomes you to one of the most magical rooftops in the city. Sample a glass of gourmet Mercure wine, or have a bite to eat with a slate of cold meats or cheeses, while enjoying spectacular views.

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 50 m²

  • Maximum capacity: 35 people

  • Maximum banquet capacity: 10 people

Find out more

Our guest reviews for
Mercure Nice Centre Notre Dame Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,164 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,537 reviews

Great location, but there is room for improvement

Customer review rating 3.5/5

Magnus Couples - 22/07/2021 Confirmed reviews ALL

The hotel is in an almost ideal location (if you do not want to splash out on a room in one of the flash Beach-side properties, that is), a stone's throw from the main shopping Street, close to a tram stop and within waking distance of the beach. It central yet astonishingly quiet anyway. A rooftop pool in the middle of the city with great views over the mountains and the rooftops is an added bonus. The breakfast was not sensational, but more than ok. There is room for improvement, though - the rooms are small and and in need of some TLC and the straff is at best uninterested, sometimes almost rude. One of the breakfast straff made a jabot of carrying people's Food away from some kind of VIP-area, with confused guests having to chase after the Food. The look of the extremely bored and un co-operative teenager in the reception when we asked if we could keep the room two extra hours was also priceless. It all had a touch of a famous 70's British sitcom to it.

Dear Mr G., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nice Centre Notre-Dame. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bernard SIMON General Manager

Good service made my stay but not the room

Customer review rating 4.0/5

Anonymous Couples - 13/07/2021 Confirmed reviews ALL

We reserved at this hotel for its pool and the room with a balcony looks appealing on the website. It is somewhat to our dismay to find the room a bit small to our taste & somewhat outdated as far as the interior is concern. Infact, the balcony is the only advantage of our accomodation. Had we known this, we'd have reserved the Priviledge room which is more tastefully decorated and more to our liking. Being able to dip in the pool was a plus. Without holding the hotel accountable, it is regretable that no AccorHotels Staff Late Check Out price is available.

Dear M L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nice Centre Notre-Dame. I am sorry that your experience did not totally meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bernard SIMON General Manager

Good pool and near the station

Customer review rating 3.5/5

Jan Couples - 08/07/2021 Confirmed reviews ALL

Positives: Easy to reach from the train station; near a tramway; not too far from the sea or restaurants; fairly good choice for breakfast; comfortable bed; large size TV; pleasant pool area with a good view and roof bar; very quiet air conditioning Negatives: our Privilege room was smaller than normal rooms I saw; paper cups for water and hot drinks; cups not replaced; had to request more coffee and sugar from reception; bottle of water not given each day; very cheap uncomfortable mattress protector; no restaurant - the sky bar does some food but in a bar setting; the breakfast room is like a café because it does not serve as a restaurant as well; generally other Mercures have been better

Dear JANETTE J., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nice Centre Notre-Dame. I am sorry that your experience did not totally meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bernard SIMON General Manager

Great Location

Customer review rating 4.0/5

Diane F. C. Families - 02/03/2021 Confirmed reviews ALL

Great hotel, easy access, good service

Dear DIANE F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre-Dame. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bernard SIMON General Manager

Well located

Customer review rating 2.5/5

Donnè G. Families - 28/12/2020 Confirmed reviews ALL

Disappointing became we could not use any of the amenities pool, gym as I had been told on the phone that we could. That there was a limit to the numbers but that we just had to book at reception. When we got there we were told it was all closed.

Dear DONNE G., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nice Centre Notre-Dame. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bernard SIMON General Manager

Well located

Customer review rating 4.0/5

Anonymous Couples - 09/10/2020 Confirmed reviews ALL

Friendly and helpful staff

Dear Gilad L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre-Dame. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bernard SIMON General Manager

Family reunion

Customer review rating 4.0/5

Patrick G. Families - 22/09/2020 Confirmed reviews ALL

We are cousin of the Grimaldi and had been invited to a family party in Monaco, but this was cancelled because of Covid. So we decided to stay in Nice and chose the Mercure because it was central.

Dear Patrick G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre-Dame. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bernard SIMON General Manager

Good location and trouble free stay

Customer review rating 4.5/5

Anonymous Couples - 28/08/2020 Confirmed reviews ALL

Hotel and room very clean, very good and attentive staff especially with covid 19, spacious room and very comfortable, fantastic roof top terrace and pool area with views over city

Dear Neil T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre-Dame. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bernard SIMON General Manager

Great rooftop pool and bar, helpful staff

Customer review rating 3.0/5

Adam Couples - 19/08/2020 Confirmed reviews ALL

+ very cool rooftop pool and bar, + nice and helpful staff, + room size was okay, + very high cleanliness standard, + good and silent AC, - very tough covid security standards which is okay, but no one explained them, which is not, - not even a single bottle of water in room, - there was a kettle, but no cups, no coffee, no tea, - very basic toiletries - only shower gel and soap bar, - rooftop bar on friday evening was busy and a reservation was needed even for hotel guests - no one told us about that, - wifi broke on Sunday morning and wasn't fixed till Monday 4 PM, - no welcome gift for ALL Gold members.

Dear Adam C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nice Centre Notre-Dame. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bernard SIMON General Manager

Well located, good stay

Customer review rating 5.0/5

Iuliia D. Couples - 14/08/2020 Confirmed reviews ALL

Friendly and attentive staff, the rooms offer beautiful sea views, the hotel has an excellent territory and the beach

Dear Iuliia D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre-Dame. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bernard SIMON General Manager

Disappointing stay

TripAdvisor rating 3.0/5

tracydownend 14/08/2020 TripAdvisor review

We had a twin room and to be honest it was really small with rock hard beds and poor Air Con. No water in the room but there was a fridge. The breakfast was 15€ and just wasn’t worth it. The choice was not good. The pool area is very small with limited seating if the beds are taken you couldn’t get close. I wouldn’t stay again there are better hotels in Nice at a similar price.

Customer review rating 4.5/5

Tina V. Couples - 13/08/2020 Confirmed reviews ALL

Excellent

Chère Madame V. Miguens, Nous vous remercions pour vos commentaires suite à votre séjour à l'Hôtel Mercure Nice Centre Notre-Dame. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs Bernard SIMON General Manager

Was ok

Customer review rating 2.5/5

Wendysuk Couples - 12/08/2020 Confirmed reviews ALL

We did pre check in and it asked what time we arrived, we put 9am, after having been up since 3.30am. We arrived to drop off our bags and were told a stern 2pm. We arrived back at 1.30pm, pre checked again be be told 2pm. We finally got our room at 3.20pm. Nothing about breakfast being available. Nothing about the pool area. No info given at all. Evening gentle man on evening of 10th very good. He agreed we could check out at 1pm instead of 12.. however didnt tell us our key would fail after 12, so a walk back was necessary. Another gentlemen in reception at around 3pm on 11th VERY helpful.

Dear Wendy S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nice Centre Notre-Dame. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bernard SIMON General Manager

Nul

Customer review rating 1.0/5

Anonymous Couples - 18/07/2020 Confirmed reviews ALL

Nul

Cher Monsieur G., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à l'Hôtel Mercure Nice Centre Notre-Dame. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, c'est peu de le dire au vu des très mauvaises notes attribuées dans tous les registres. Nous vous prions d’accepter nos plus sincères excuses. Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. C'est pourquoi au delà de votre laconique commentaire "nul", nous vous serions fort reconnaissants de nous éclairer quant à ce fort mécontentement dans le but de mieux comprendre ce qui a pu se passer durant votre séjour chez nous. Soyez dès lors assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Bernard SIMON General Manager

Well located but too noisy

Customer review rating 2.0/5

Luca V. Couples - 18/07/2020 Confirmed reviews ALL

The hotel is well located (thought the Station district sometimes looks a bit unsafe) but the rooms are quite old-looking and especially noisy. I could basically hear everything our neighbor said, music, intimate moments... we basically left before the last night to make sure we could sleep.

Dear Luca V., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nice Centre Notre-Dame. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bernard SIMON General Manager

Global good stay.

Customer review rating 3.5/5

Anonymous Solo - 16/07/2020 Confirmed reviews ALL

Already knew the hotel, stay was pleasant. Sanitary protocole so far is good few remarks concerning use of mask inside the hotel in general (guests and very few employes). Being a medium stay (7 days) an special attention to check room amenities before as gel was almost empty, also special attention to frigo cleaning.

Dear Patricia M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre-Dame. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bernard SIMON General Manager

Very well located, nice atmosphere, great outdoors.

Customer review rating 4.5/5

Sacré Couples - 04/04/2020 Confirmed reviews ALL

Nice stay, very convenient location for touring Nice. Hotel has nice features like the bar upstairs with a view and a quiet garden.

Nice city center

TripAdvisor rating 4.0/5

Paul O Business - 24/11/2019 TripAdvisor review

Very good hotel located steps away of the main pedestrian street and commercial avenue. Got a privilege room which was nice but somehow giving the feeling to be smaller as other room we could see during the cleaning time on the same floor. As Accor member, we are asked to complete a profile which for me the room location says near the elevator.. I got the very last room away from the elevator 😋. Breakfast was chaotic for the 2 days I stayed due to the room partly closed and not accessible for guest. I like to enjoy my breakfast quietly and not necessarily forced to be squeezed between other guests. Buffet was missing some items. No more pancake at 09.00 when the breakfast last until 11.00

Thank you for your kind comments regarding your stay at Mercure Nice Centre Notre Dame. I am sorry about the issue concerning the breakfast. Be sure we will take these remarks into account. We hope we will welcome you soon agian in Nice !

MY CHRISTMAS SHOPPING HOTEL

TripAdvisor rating 5.0/5

Companion01988360454 Friends getaway - 20/11/2019 TripAdvisor review

Fantastic location of hotel - out the front door and onto the main street for some XMAS shopping! Lots of shops and restaurants - and a nice brisk walk of 15minutes to the beach - or just jump onto the tram

Thanks a lot for your great comments regarding your stay at the Hôtel Mercure Nice Centre Notre-Dame !! Really glad to be your perfect Chrismas Shopping spot in Nice ! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Blocked bank card

TripAdvisor rating 4.0/5

Hajnalka G Couples - 14/09/2019 TripAdvisor review

On arrival my bank card was blocked for 5 working days by the hotel; however the total hotel cost was prepaid. Coffee was not replaced and no shower cap was provided during the entire stay. The terrace was awesome!

Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nice Centre Notre-Dame. I am sorry that your experience did not totally meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

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