Novotel Brugge Centrum 4 stars

Customer review rating (ALL Rating) 4.5/5 1,084 reviews

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Description

Hotel extras

  • Modern, spacious rooms, perfect for all family needs

  • Creative, gourmet cuisine inspired by local product

  • Outdoor heated swimming pool, open from April to October

  • Varied and healthy all-you-can-eat buffet breakfast

  • Nearby, affordable parking in Bruges city centre

Our accommodation(s)

Hotel location

Novotel Brugge Centrum

Katelijnestraat 65B
8000 BRUGGE
Belgium

GPS:51.201848, 3.227073

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

NovoMe

We're guided by a simple belief: your home is our home. Savour a delicious, balanced menu and carefully crafted drinks, in spaces that are designed around you it's the 'me' in Novo-me. Perfect if you're looking to unwind or connect.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,084 reviews

TripAdvisor Rating  4.0/5  25 reviews

Good base for young families

Customer review rating 4.0/5

Ss Families - Confirmed reviews ALL

We came for two nights with a 3 and 6 year old during the UK half term (late October). Our family room was fine for our purposes with comfortable beds and the mini fridge was useful. We were able to check in slightly earlier as we arrived mid week but on departure the hotel was busy. Despite being given a late checkout until 1pm we were questioned by someone on the day as the late checkout wasn’t on the system. Irrespective we were ready to go earlier so we did . The hotel facilities were good. good breakfast options. There was no specific children play area but a small selection of books and games was appreciated. The lobby was a nice and spacious place to relax in the evening. Plenty of little eateries on the road outside meant we could pick up waffles/chocs easily. Highly recommend for other families and other travellers alike.

Dear Guest, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you found our family room, beds, and mini fridge all to your satisfaction, ensuring a comfortable stay for you and your children. Our team strives to provide an accommodating environment, especially for families like yours. However, we apologize for the oversight regarding the late checkout not being recorded properly, which disturbed your departure plans. We understand how important a smooth checkout process is, especially when traveling with young children. Furthermore, we regret to hear that you encountered difficulties with the WiFi and thermostat in your room. Please accept our apologies for any inconvenience this may have caused. Nonetheless, it is great that you enjoyed our extensive breakfast options and found our lobby to be a relaxing space in the evenings. We're also pleased that the nearby local eateries added to the convenience and enjoyment of your stay. Bruges' charming city center, with its many attractions and dining options, is indeed a highlight for our guests. We hope to have the pleasure of welcoming you back on a future visit. Best wishes, Petra DE MEYERE, General Manager

Great family friendly hotel

Customer review rating 4.5/5

Emma Families - Confirmed reviews ALL

Had a great stay in Novotel, good location, rooms clean, buffet breakfast is brilliant and very family friendly.

Dear Emma, Thank you very much for your kind review. We are truly grateful for your kind words about your visit to our hotel. We are delighted that you appreciated the family-friendly ambiance, our strategic position in the heart of Bruges, the cleanliness of our newly renovated rooms, and the variety offered at our buffet breakfast. Our team takes pride in providing a comfortable and enjoyable stay for all our guests, and we're pleased to hear that we have met your expectations. We look forward to welcoming you back on your next visit to Bruges. Kind regards, Petra DE MEYERE, General Manager

Well located

Customer review rating 4.5/5

Sintamarian A. D. Families - Confirmed reviews ALL

A very good hotel, situated in the centre of the town.

Dear A. D., Thank you for taking the time to share your review. It is heartwarming to hear that your visit to Novotel Brugge Centrum was such a positive experience. We are overjoyed that you appreciated the modern aesthetic of our rooms, as well as our efforts toward sustainability. Our recent renovation has allowed us to provide a fresh and contemporary ambiance, while our commitment to the environment is demonstrated through amenities like recyclable material stations and eco-friendly practices throughout the hotel. We hope we will have the opportunity to see you again in the future. Best regards, Petra DE MEYERE, General Manager

Well located

Customer review rating 4.5/5

Laura S. Families - Confirmed reviews ALL

Nice family room, great location. Friendly staff

Dear Laura, We would like to thank you for this review about your recent experience in our hotel. We are thrilled to hear that your stay with us left a positive impression. We are delighted that you found our newly renovated family rooms to your liking and that our team's hospitality contributed to the enjoyment of your visit. Our aim is to provide a comfortable and welcoming atmosphere for all our guests, and it's gratifying to know we succeeded with your family. However, we regret to hear that the sausages served at breakfast did not meet your expectations. We take pride in our breakfast selection, which includes a variety of hot and cold options to ensure a delightful start to the day for our guests. Your comment has been noted, and we will certainly look into improving our sausage offerings. Finally, we are pleased that our hotel's prime location in the heart of Bruges enhanced your experience, allowing you easy access to explore the enchanting city at your leisure. We hope to have the pleasure of welcoming you back on a future visit. Best wishes, Petra DE MEYERE, General Manager

Great stay

Customer review rating 4.5/5

Vanessa Families - Confirmed reviews ALL

Family of 4 stayed for 3 nights. Hotel was bright, airy, well laid out, clean and friendly

Dear Vanessa, We would like to thank you for this review about your recent experience in our hotel. It's truly rewarding to hear that your stay at our hotel met your expectations. We are delighted that you found the ease of booking, our hotel's design, cleanliness, and friendly team to your liking. Our recent renovations and the introduction of our new F&B concept, Novo-me, were intended to provide a fresh and welcoming environment, so your feedback is much appreciated. It is great that you appreciated the water fountains on each floor, which are part of our commitment to sustainability and providing convenient amenities for our guests. We hope to have the pleasure of welcoming you back on a future visit. Best wishes, Petra DE MEYERE, General Manager

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Other web-users rate our hotel

  • 1,081 reviews 9.4/10 Location
  • 1,131 reviews 7/10 Room
  • 806 reviews 9/10 Service
  • 12 reviews 9.4/10 WiFi
  • 674 reviews 8.6/10 Breakfast
  • 436 reviews 7.6/10 Cleanliness
  • 5 reviews 0/10 Wellness Area

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