Mercure Caen Centre Port de Plaisance Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,166 reviews

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Mercure Caen Centre Port de Plaisance Hotel - Image 1
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Mercure Caen Centre Port de Plaisance Hotel - Image 3
Mercure Caen Centre Port de Plaisance Hotel - Image 4
1 rue de Courtonne, CS 43086, CAEN CEDEX 2, 14000 CAEN, France

Description

Hotel extras

  • NEW: All our rooms have just been renovated!

  • Du Lundi au Jeudi, profitez de nos planches frais & faits maison disponibles au bar.

  • We have small private spaces for co-working or individual meetings.

  • Du Lundi au Jeudi, en-cas disponible au bar

  • Secure private car park with electric vehicle charging stations

Our accommodation(s)

Hotel location

Mercure Caen Centre Port de Plaisance Hotel

1 rue de Courtonne, CS 43086, CAEN CEDEX 2
14000 CAEN
France

GPS:49.184151, -0.355551

Telephone
Fax +33 2 31 47 43 88

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR LOUNGE

Our bar, Le Between, welcomes you in pleasant, cozy surroundings with views of the port and a gallery of photos providing an alternative way to discover the town. Furnished with large sofas and comfy armchairs where you can sample our Grands Vins Mercure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,166 reviews

TripAdvisor Rating  4.0/5  1,076 reviews

Good location, clean friendly

Customer review rating 5.0/5

Wiggy Couples - Confirmed reviews ALL

Perfect for visiting Caen and a perfect Base for touring the Normandy WWII sites

Hello and thank you so much for taking the time to give us some feedback. We are so happy to hear that you felt welcomed by the entirety of our team and that you were able to visit the historic beaches of Normandy. Wishing you a wonderful week ahead. Kind regards, Kelsey - Receptionist

Everything works well

Customer review rating 5.0/5

Philip Families - Confirmed reviews ALL

I had a really good stay. The carpark is easy to enter and exit. The doors in carpark are automated. The rooms are quiet and functional. I like this hotel very much.

Hello there Philip, We are so pleased that you enjoyed your stay! Thank you very much for your kind words. We hope to be able to welcome you again during your next visit. Wishing you a wonderful evening to come. Kind regards, Kelsey - Receptionist

Very noisy

Customer review rating 2.5/5

Peter T. G. Couples - Confirmed reviews ALL

Room ok but was woken at least ten times through t. night because of people both outside and inside t. hotel

Hello there sir, Thank you very much for taking t. time to give us some feedback on your stay. We do apologize for any disturbances caused by t. inappropriate behavior of passers-by. Availability providing, we would be happy to provide you with a garden-side room, which is often much calmer on weekends. t. front desk is also open 24/7 if our house rules are not respected by other clients, we would be happy to be of assistance. Thank you again for staying with us and have a wonderful day ahead. Kind regards, Kelsey - Receptionist

Well located, comfortable city centre hotel

Customer review rating 4.0/5

Stephen Solo - Confirmed reviews ALL

Warm welcome; room available when I arrived at about 12.45; parking in the hotel underground private car park is easy; it costs 14 euros per night which is reasonable but more expensive than public parking near by (but this ls less convenient and is not as secure!). Bedroom was spacious although not quite enough power points; bathroom was also spacious; bed was very comfortable. Friendly service in the bar and I managed to find my welcome drink on the ALL app. Breakfast room was light, airy and pleasant; choice of buffet food was very good including hot food and sweet treats; could perhaps be served a little later on weekdays for those who do not want to get up quite so early! As before when I have stayed here, serious lack of signage in the public areas e.g. on the bedroom floors, which way were the lifts?? However, overall, I enjoyed my stay at this hotel and certainly would return.

Hello Stephen, Thank you so much for taking the time to give us such a complete and thorough feedback! We are so pleased that you felt warmly welcomed by the entirety of our staff and that all the amenities were up to standard. We will be sure to pass along your comments concerning the navigation of the upper floors. Thanks again for your kind review and we wish you a wonderful holiday season to come! Kind regards, Kelsey - Receptionist

Good to stay

Customer review rating 4.5/5

Naz K. Business - Confirmed reviews ALL

The location was perfect and very nice people and good service

Hello and thank you for staying with us ! We are so happy to hear that you enjoyed both the location and the staff. We will be sure to pass along all your kind words to our colleagues and managers. Thank you for taking the time to write to us and have a wonderful day to come. Kind regards, Kelsey - Receptionist

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Other web-users rate our hotel

  • 398 reviews 9.3/10 Location
  • 524 reviews 7.1/10 Room
  • 538 reviews 9/10 Service
  • 6 reviews 7.7/10 WiFi
  • 248 reviews 8.4/10 Breakfast
  • 161 reviews 7.5/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.