Mercure Hotel Frankfurt Eschborn Ost 4 stars

Customer review rating (ALL Rating) 4.2/5 134 reviews

Best price
guarantee
Mercure Hotel Frankfurt Eschborn Ost - Image 1
Mercure Hotel Frankfurt Eschborn Ost - Image 2
Mercure Hotel Frankfurt Eschborn Ost - Image 3
Mercure Hotel Frankfurt Eschborn Ost - Image 4
Helfmann-Park 6, 65760 ESCHBORN, Germany

Description

Hotel extras

  • 224 modern rooms with free WIFI

  • Meeting area with 11 rooms featuring natural lighting and state-of-the-art technology

  • Great highway connections, nearest S-Bahn station 984 yds (900 m)

  • In the heart of the financial center of Eschborn and 5 miles (8 km) from the Frankfurt Messe

Our accommodation(s)

Hotel location

Mercure Hotel Frankfurt Eschborn Ost

Helfmann-Park 6
65760 ESCHBORN
Germany

GPS:50.138077, 8.582898

Telephone
Fax +49 6196 901900

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BIG EBBEL

Our spacious Big Ebbel restaurant specializes in regional dishes and international cuisine, which you are also welcome to enjoy on our terrace. We are open from 6.30am until 2.30pm and from 6pm until 11pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  134 reviews

TripAdvisor Rating  3.5/5  353 reviews

Customer review rating 4.5/5

Craig J. Business - Confirmed reviews ALL

Very nice hotel and good location Staff very helpful and friendly

Dear Mr J., Thank you for sharing your experience with us. It is truly rewarding to hear that you had a pleasant experience at Mercure Hotel Frankfurt Eschborn Ost. We are thrilled that you found our location convenient for both business and leisure activities, and that our proximity to the S-Bahn station and Frankfurt city center added value to your stay. It is wonderful that you enjoyed the friendly atmosphere created by our staff, who strive to offer a welcoming and helpful service to all our guests. We hope we will have the opportunity to see you again in the future. Best regards, Oliver P. Sattelhak, General Manager

Good stay

Customer review rating 4.0/5

A R. Business - Confirmed reviews ALL

Not far by car from where I conduct my business

Dear Mr A., Thank you for sharing your experience with us. We are delighted that you enjoyed your stay and our commitment to sustainability at Mercure Hotel Frankfurt Eschborn Ost. It is gratifying to know that the cleanliness of our accommodations met your expectations, and we are proud of our team's efforts to ensure a comfortable and hygienic environment for all our guests. However, we regret to hear about your observation regarding the coffee maker. We understand that such details are important to the overall experience and we will address this immediately to ensure that all amenities are presented in pristine condition. We sincerely apologize for any inconvenience this may have caused you during your stay. Finally, we are pleased that you found our location convenient for your business needs, offering ease of access to the local area and the Frankfurt city center. Our central location is indeed one of the features that our business guests appreciate the most, along with our conference hotel facilities and the relaxing atmosphere of our pool and garden area. We hope we will have the opportunity to see you again in the future. Best regards, Oliver P. Sattelhak, General Manager

Hotel ok, staff in restaurant could be friendlier, parking expensive

Customer review rating 3.5/5

Pl Business - Confirmed reviews ALL

Hotel ok, staff in restaurant could be friendlier, parking expensive

Dear Mr L., Thank you for sharing your experience with us. We regret to hear about the issues you experienced during your stay, such as the challenge with the room key and your expectations for comfort and variety not being fully met. We understand that parking costs can also be a concern and will take your comments into consideration as we continuously strive to provide a convenient and enjoyable experience for all our guests. While your stay did not meet all your expectations, we hope you were able to appreciate our central location in the financial center of Eschborn, just minutes away from the S-Bahn station with ideal connections to Frankfurt's city center and trade fair. We hope we will have the opportunity to see you again in the future. Best regards, Oliver P. Sattelhak, General Manager

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

This was the worst facility of any Mercure hotel I've ever stayed at.

Easy access. Ok place to stay

Customer review rating 4.0/5

Matthew Business - Confirmed reviews ALL

Confused with another Mercure about 100 m away. Parking is expensive. Hotel is looking a bit tired. No kettle in rom or a available for use to make tea. I also thought breakfast was overpriced.

Dear Mr V., Thank you for sharing your experience with us. We are pleased that you found our hotel easily accessible, which is conveniently located within walking distance to the Eschborn Süd S-Bahn station, providing efficient connections to the city center and Frankfurt Airport. However, we regret to hear about the confusion with another nearby Mercure hotel and the aspects of your stay that did not live up to your expectations. We recognize that the parking is an added cost and understand that the absence of a kettle in the room has impacted your satisfaction. Please accept our apologies for any inconvenience this may have caused. We also take note of your thoughts on the breakfast pricing and will review our offerings to ensure they provide value for our guests. Regarding the hotel's appearance, we continuously strive to maintain and update our facilities to ensure a comfortable and pleasing environment for all our guests. We hope we will have the opportunity to see you again in the future. Best regards, Oliver P. Sattelhak, General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 256 reviews 7.9/10 Location
  • 379 reviews 5.9/10 Room
  • 455 reviews 8.5/10 Service
  • 9 reviews 5.8/10 WiFi
  • 202 reviews 8/10 Breakfast
  • 182 reviews 5.7/10 Cleanliness
  • 176 reviews 6/10 Comfort
  • 120 reviews 5.9/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Eschborn

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.