Novotel Mulhouse Bâle Fribourg 4 stars

Customer review rating (ALL Rating) 3.7/5 955 reviews

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Rue des Cévennes, 68390 SAUSHEIM, France

Description

Hotel extras

  • Comfortable rooms with free WIFI

  • Brasserie restaurant on site

  • Five meeting rooms for your business seminars

  • Free, secure and closed car park with electric charging stations

  • Close to 3 borders: France, Switzerland, and Germany. Fast access to the highway

Our accommodation(s)

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Hotel location

Novotel Mulhouse Bâle Fribourg

Rue des Cévennes
68390 SAUSHEIM
France

GPS:47.780174, 7.387598

Telephone

Access and transport

Hotel services

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On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L ATELIER - BRASSERIE MAISON

A modern interpretation of the traditional brasserie. Alive at any time of day, we offer simple, high-quality, regionally inspired gourmet cuisine in a relaxed atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.7/5  955 reviews

TripAdvisor Rating  3.5/5  707 reviews

Perfect Rest Stop on Our Journey from Luxembourg to Italy

Customer review rating 4.5/5

Tolga B. Families - Confirmed reviews ALL

We recently stayed here during the first leg of our driving trip from Luxembourg to Italy for a wedding. My wife, our 10-month-old baby, and I had been on the road all day, so by the time we arrived in the evening, we were exhausted. To our delight, the room was not only comfortable but also spacious, making it a great spot to unwind after a long drive. The bed was cozy, and all three of us—baby included—slept very well. After a restful night, we woke up feeling refreshed and ready to continue our journey. Although we hadn’t booked breakfast in advance, my wife decided to try it in the morning, and it turned out to be an excellent choice. The food was fresh, reasonable varied, and definitely worth it. Overall, this hotel was the perfect stopover for our trip, offering both comfort and convenience. We couldn’t have asked for a better experience!

Dear Mister, thank you for this very nice feedback. We are happy to read that your stay was good for you and your family. Hope to see you for another trip. Best regards, Morgane LE GUERN - Assistant manager

Ok if you only need to sleep, but aircondition

Customer review rating 3.0/5

Louise Families - Confirmed reviews ALL

No aircondition, confusing restaurant (They weren’t attentive) good parking

Hello Thank you for taking the time to give us feedback on your stay with us. Unfortunately, it did not live up to your expectations. Our hotel does not have air-conditioning but a cooling system which has been out of order for a month. We found ourselves without a solution and with very long replacement times. Please accept my apologies for the inconvenience. Matthieu Dennebouy Director

Well located friendly staff but very noisy and room too hot

Customer review rating 1.5/5

Fiona Families - Confirmed reviews ALL

The room had no air conditioning for a room for 4 people it was quickly very warm and stuffy. Plus it was impossible to open the window as a party/event was going on at the restaurant just below with a live dj and all. Clearly not what I expect from a hotel stay. Especially with 2 small kids who were very tired... Luckily the staff was extremely kind.

Hello Thank you for taking the time to leave us feedback following your stay with us. Unfortunately, it did not live up to your expectations. Unfortunately our hotel does not have air conditioning and I am sorry that you suffered from the heat. Thank you for your feedback on my team who do their utmost to provide you with the best possible service. As far as the evening is concerned, this is organised to provide entertainment within reason and ends at 10pm. Please accept my apologies for the inconvenience. Matthieu Dennebouy Director

worst staying experience ever

Customer review rating 0.5/5

Arian D. Families - Confirmed reviews ALL

Poor facilities, low or no roof and walls isolation, extremely hot. Worst staying experience ever. I’ll never go there again, and advise everyone to avoid it. Staff rudely responded that’s why the hotel is cheap!!!

Good morning Thank you for taking the time to leave us feedback following your stay with us. Unfortunately, I see that it did not live up to your expectations. Our hotel unfortunately does not have air conditioning and I am sorry that you suffered from the heat Please accept my apologies for the inconvenience you may have suffered. Matthew Dennebouy Director

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Good food, nice people. However, not having any form of airco or system to cool is for a Novotel below standard. Slept terrible. Also had to remove the plastic cover from the bed.

Hello Thank you for taking the time to leave us feedback following your stay with us. Unfortunately, it did not live up to your expectations. Our hotel does not have air-conditioning but a cooling system which has been out of order for a month. We found ourselves without a solution and with very long replacement times. Please accept my apologies for the inconvenience. Matthieu Dennebouy Director

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Other web-users rate our hotel

  • 210 reviews 8.5/10 Location
  • 736 reviews 3.8/10 Room
  • 470 reviews 6.9/10 Service
  • 8 reviews 6.6/10 WiFi
  • 470 reviews 2.7/10 Comfort
  • 279 reviews 6.2/10 Breakfast
  • 237 reviews 4.2/10 Food
  • 200 reviews 3.5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.