Fashion Town Hotel Shenzhen - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.6/5 456 reviews

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Fashion Town Hotel Shenzhen - MGallery Collection - Image 1
Fashion Town Hotel Shenzhen - MGallery Collection - Image 2
Fashion Town Hotel Shenzhen - MGallery Collection - Image 3
Fashion Town Hotel Shenzhen - MGallery Collection - Image 4
No. 8, Langyun Road, Dalang Street, Longhua District, 518110 SHENZHEN, China

Description

Hotel extras

  • Close to the Shenzhen North Station

  • The design of guest rooms pays tribute to fashion design and craftsmanship

  • Rooms and suites have ceiling-to-floor windows with Fashion Town City and garden views.

Our accommodation(s)

Book this hotel
Room 1

Suite

Superior Suite, M Lounge Access, 1 King Size Bed, City View

Photo out of - Superior Suite, M Lounge Access, 1 King Size Bed, City View

84 SQM (904 SQFT), M Lounge Access, Separate Living Room, Located on 7th to 11th Floors, Celling to Floor Window with City View, Separate Shower and Bathtub, MARLIN GOETZ Bath Amenities, Complimentary High - Speed Internet Access, 65 inch TV.

  • Views:

    City View

Max. number of persons
3
Area
From 84 m² / 904 sq ft

Bedding

King size bed(s) x1

  • 3 pers. max
  • 84 m² / 904 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View
See availabilities

Suite

Deluxe Suite, M Lounge Access, 1 King Size Bed, City View

Photo out of - Deluxe Suite, M Lounge Access, 1 King Size Bed, City View

98 SQM (1,055 SQFT), M Lounge Access, Separate Living Room, Located on 12th to 17th Floors, Celling to Floor Window with Panoramic City View, Separate Shower and Bathtub, MARLIN GOETZ Bath Amenities, Complimentary WiFi, 65 inch TV.

  • Views:

    City View

Max. number of persons
3
Area
From 98 m² / 1054 sq ft

Bedding

King size bed(s) x1

See availabilities

Suite

Executive Suite, M Lounge Access, 1 King Size Bed, Garden View

Non contractual photo

  • 3 pers. max
  • 130 m² / 1399 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Garden View
See availabilities

Hotel location

Fashion Town Hotel Shenzhen - MGallery Collection

No. 8, Langyun Road, Dalang Street, Longhua District
518110 SHENZHEN
China

GPS:22.7033657, 113.9886659

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • SHENZHEN BAOAN INTL Additional charge
  • SZX Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 262 rooms
  • 2 rooms for people with reduced mobility
  • 2 connecting rooms
  • 262 non-smoking rooms
  • 17 floors

Languages spoken at the hotel

  • English
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Desk equipment available

  • Shoe shine machine

Concierge

  • Concierge

Porter

  • Porter

Catering

2 Restaurants

One Bar

Breakfast

  • Buffet

Business

6 Meeting rooms

Well-being

POOL

  • Covered
  • On site

Fitness Center

  • On site
  • On site
  • Indoor parking
  • Public

PARKING

Parking information

  • On site
  • Indoor parking
  • Private

CANTONE CHINESE RESTAURANT

Photo out of - CANTONE CHINESE RESTAURANT

The second floor, modern Cantone Chinese Restaurant accommodates 110 guests and offers Cantonese and Sichuan cuisines. It has a main dining hall and seven private rooms for more intimate dining.

Cooking style
Regional
Capacity
110
Accessibility
Accessible service
518110 Shenzhen, China
Telephone +86 755 2377 8888

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area

Payment

  • Cash
  • Credit card
  • Other

Accommodate food

  • Children menu
  • Light menu
  • Salt-free menu
  • Vegetarian menu

The second floor, modern Cantone Chinese Restaurant accommodates 110 guests and offers Cantonese and Sichuan cuisines. It has a main dining hall and seven private rooms for more intimate dining.

The first floor Hues Lobby Bar has a light-hearted atmosphere and serves a wide selection of international wines, fine beverages, and signature cocktails, plus coffee, afternoon tea, and light snacks.

Because great days always start with a good breakfast, stock up on treats and vitamins!

The 188 m² heated indoor swimming pool is located on the sixth floor.

Dive into pure relaxation in our stunning pool, a serene retreat designed for ultimate comfort.

The 866 m² pillar-free Grand Ballroom is equipped with two bridal restrooms and a VIP lounge. A lavish 400 m² foyer offers the ideal setting for weddings or events.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  456 reviews

Customer review rating 5.0/5

Wenbo H. Friends - Confirmed reviews ALL

Customer review rating 5.0/5

Brandon K. L. C. Solo - Confirmed reviews ALL

Customer review rating 4.5/5

Mihee K. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Dear Valued Guest, Warm greetings from MGallery Shenzhen! We sincerely appreciate you taking the time to share your valuable feedback after your recent stay. Your kind compliments on our thoughtfully curated hotel design mean a great deal to our entire team. We highly value your constructive comments, as they guide us in continuously refining our services and ensuring further improvements for future stays. Should you require any assistance prior to your arrival or during your upcoming stay, please feel free to reach out to us anytime. We look forward to welcoming you back soon. Sincerely, MGallery Shenzhen Front Office Team

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Dear Valued Guest, Warm greetings from MGallery Shenzhen! We sincerely apologize that your breakfast experience fell short of your previous stays and of our own standards. Thank you for your candid feedback. We are reviewing and restoring the reduced menu variety, For the overcrowding and seating issues, we have strengthened peak-hour guest flow and table management, and our team has been instructed to confirm before reallocating any occupied table. The bread heater will be reinstated, and we have increased dish replenishment frequency during busy periods. We hope to welcome you back and deliver the breakfast experience you expect. Sincerely, MGallery Shenzhen Front Office Team

Customer review rating 5.0/5

Brandon K. L. C. Solo - Confirmed reviews ALL

A great experience one of the best Accor stay. Great clean rooms. The best hospitality guest service from front desk housekeeping and food and beverage. Friendly service. Thank you Cindy for hospitality service and support.

Customer review rating 4.5/5

Mihee K. Business - Confirmed reviews ALL

As I wrote above, it was a very comfortable stay with good staff and delicious food. But there is room to improve sustainability efforts. Whenever I returned to my room, the key was in, even though I had pulled it out. GSTC certification requires no plastic water bottles, but I got two plastic water bottles. There was no information on local nature and culture, including appropriate behaviors for being a more responsible visitor to Shenzhen. The TV screen room service QR code did not work.

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Overall good; staff quickly respond to room issues

Dear Valued Guest, Warm greetings from MGallery Shenzhen! We sincerely appreciate you taking the time to share your valuable feedback after your recent stay. Your kind compliments on our thoughtfully curated hotel design mean a great deal to our entire team. We highly value your constructive comments, as they guide us in continuously refining our services and ensuring further improvements for future stays. Should you require any assistance prior to your arrival or during your upcoming stay, please feel free to reach out to us anytime. We look forward to welcoming you back soon. Sincerely, MGallery Shenzhen Front Office Team

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Less food choices in breakfast then my previous stays. Too crowded, and there were no controls of people coming in where I had no table to sit. Once I found a table, I placed a glasses of orange juice there then to go and get some good, only found out upon my return that the table is taken. The proper bread heater is also gone, with only the toaster left but clearly that is not hot enough and unsuitable. The replenishing of dish also not quick enough.

Dear Valued Guest, Warm greetings from MGallery Shenzhen! We sincerely apologize that your breakfast experience fell short of your previous stays and of our own standards. Thank you for your candid feedback. We are reviewing and restoring the reduced menu variety, For the overcrowding and seating issues, we have strengthened peak-hour guest flow and table management, and our team has been instructed to confirm before reallocating any occupied table. The bread heater will be reinstated, and we have increased dish replenishment frequency during busy periods. We hope to welcome you back and deliver the breakfast experience you expect. Sincerely, MGallery Shenzhen Front Office Team

Customer review rating 5.0/5

Ka W. A. Couples - Confirmed reviews ALL

The staff at front desk showed warm welcome, and caring our experience during the stay.

Dear Valued Guest, Greetings from MGallery Shenzhen! We sincerely appreciate you taking the time to share your feedback following your recent stay with us. Your kind words regarding our staff services which has been meticulously crafted by our team, are truly valued. Should you require any assistance prior to your arrival or during your upcoming stay, please feel free to reach out to us anytime. We look forward to welcoming you back soon. Sincerely, MGallery Shenzhen Front Office Team

Customer review rating 4.0/5

Kwan H. Y. Couples - Confirmed reviews ALL

Booked the superior suite for anniversary celebration, the staff was so nice and arranged complimentary late check out, the suite was spacious, however, bathtub water not hot enough, and housekeeper did not refill our coffee capsules and clean the living room table, other than that, it was a nice stay!

Dear Valued Guest, Warm greetings from MGallery Shenzhen! We sincerely appreciate you taking the time to share your valuable feedback after your recent stay. Your kind compliments on our thoughtfully curated hotel design mean a great deal to our entire team. We highly value your constructive comments, as they guide us in continuously refining our services and ensuring further improvements for future stays. Should you require any assistance prior to your arrival or during your upcoming stay, please feel free to reach out to us anytime. We look forward to welcoming you back soon. Sincerely, MGallery Shenzhen Front Office Team

Customer review rating 1.0/5

Meow Y. K. Families - Confirmed reviews ALL

As a Gold member, I was deeply disappointed the promised birthday decoration for my wife—which we had to remind the hotel about twice—was only set up after breakfast the next morning, making the gesture feel entirely insincere and leaving us feeling undervalued throughout our stay.Add on that my room upgrade was not done at all.

Dear Valued Guest, Warm greetings from MGallery Shenzhen! We are truly sorry to learn that your stay fell short of your expectations, particularly as a Gold member. We sincerely apologize for the delayed birthday decoration and the failure to honor your room upgrade, both of which fell far below the standard you rightfully deserve. The birthday arrangement should have been ready upon your arrival as promised, and the fact that you had to remind us twice is completely unacceptable. We have addressed this with our team to ensure all special requests are properly documented and executed well in advance, Regarding the room upgrade, we are reviewing our member benefit procedures to prevent such oversights from recurring. Your feedback is invaluable to our continuous improvement. We sincerely hope to have the opportunity to welcome you back and deliver the exceptional experience you expect from our hotel. We look forward to welcoming you back soon. Sincerely, MGallery Shenzhen Front Office Team

Customer review rating 1.0/5

Danny V. D. H. Business - Confirmed reviews ALL

Unfortunately I had a very bad experience in this hotel which they don't take serious. Someone was in my room drinking from the minibar and out a can back in the fridge while opened.

Customer review rating 5.0/5

Cheung C. M. Families - Confirmed reviews ALL

I would like to appreciate the front line staff Peter, he is very helpful and good customer service, he always try his best to fulfill our request. Thank you so much ！

Dear Valued Guest, Greetings from MGallery Shenzhen! We sincerely appreciate you taking the time to share your feedback following your recent stay with us. Your kind words regarding our staff services which has been meticulously crafted by our team, are truly valued. Should you require any assistance prior to your arrival or during your upcoming stay, please feel free to reach out to us anytime. We look forward to welcoming you back soon. Sincerely, MGallery Shenzhen Front Office Team

Customer review rating 5.0/5

Tae Y. K. Solo - Confirmed reviews ALL

I had an absolutely wonderful stay at the MGallery Shenzhen Fashion Town Hotel. The facilities are impressively modern and spotlessly clean, which made for a very comfortable and relaxing experience. A special shout-out to Oscar from the front office team – he was truly amazing. So kind and attentive, he proactively offered various forms of assistance throughout my stay, making everything effortless. I will definitely return. Highly recommended!

Dear Valued Guest, Greetings from MGallery Shenzhen! We sincerely appreciate you taking the time to share your feedback following your recent stay with us. Your kind words regarding our staff services which has been meticulously crafted by our team, are truly valued. Should you require any assistance prior to your arrival or during your upcoming stay, please feel free to reach out to us anytime. We look forward to welcoming you back soon. Sincerely, MGallery Shenzhen Front Office Team

Customer review rating 5.0/5

Ching Y. K. Families - Confirmed reviews ALL

Very good service from Duty Manager Oscar.

Dear Valued Guest, Greetings from MGallery Shenzhen! We sincerely appreciate you taking the time to share your feedback following your recent stay with us. Your kind words regarding our staff services which has been meticulously crafted by our team, are truly valued. Should you require any assistance prior to your arrival or during your upcoming stay, please feel free to reach out to us anytime. We look forward to welcoming you back soon. Sincerely, MGallery Shenzhen Front Office Team

Customer review rating 3.5/5

Tsz M. M. Couples - Confirmed reviews ALL

It would be better to have the opportunity to upgrade to a suite room for the experience, as I have checked in several times.

Dear Valued Guest, Greetings from MGallery Shenzhen! We sincerely appreciate you taking the time to share your feedback following your recent stay with us. Your constructive comments are invaluable as we strive for continuous improvement, and we have taken immediate action to address these concerns moving forward. We hope you might consider giving us another opportunity to exceed your expectations during your next visit. We eagerly look forward to welcoming you back during your next visit. Should you require any further assistance, please do not hesitate to reach out to us. Sincerely, MGallery Shenzhen Front Office Team

Customer review rating 5.0/5

Wenbo H. Friends - Confirmed reviews ALL

Very nice stay. Staff Polaris and Nicole are considerate and helpful

Dear Valued Guest, Warm greetings from MGallery Shenzhen! We sincerely appreciate you taking the time to share your valuable feedback after your recent stay. Your kind compliments on our thoughtfully curated hotel design mean a great deal to our entire team. We highly value your constructive comments, as they guide us in continuously refining our services and ensuring further improvements for future stays. Should you require any assistance prior to your arrival or during your upcoming stay, please feel free to reach out to us anytime. We look forward to welcoming you back soon. Sincerely, MGallery Shenzhen Front Office Team

Customer review rating 4.5/5

Shao L. N. Couples - Confirmed reviews ALL

The property is tastefully designed. Stayed for 3 nights. Comfortable and spacious room with nice decoration. Bath room is big with a bathtub. Recommend to someone who wants to enjoy and relaxing in their time. My experience of my staying was great throughout from the welcoming at the lobby until check out. All staff I encountered were great and friendly. The lounge has a good vibe and provides a good service.

Dear Valued Guest, Warm greetings from MGallery Shenzhen! We sincerely appreciate you taking the time to share your valuable feedback after your recent stay. Your kind compliments on our thoughtfully curated hotel design mean a great deal to our entire team. We highly value your constructive comments, as they guide us in continuously refining our services and ensuring further improvements for future stays. Should you require any assistance prior to your arrival or during your upcoming stay, please feel free to reach out to us anytime. We look forward to welcoming you back soon. Sincerely, MGallery Shenzhen Front Office Team

Customer review rating 5.0/5

Nathan R. Couples - Confirmed reviews ALL

From the first interaction late at night checking in the staff would go above and beyond to help us in any way, it made the stay very relaxing and enjoyable. The hotel is fairly far from most things but theres a free loop bus nearby and if you just want a resort style getaway with the pool, spa, gym, and restaurants then this hotel works well.

Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay at MGallery Shenzhen. We sincerely appreciate your kind remarks regarding our facilities and services, which are highly valued as we remain committed to maintaining the highest standards of hospitality. We look forward to welcoming you back on your next visit. Should you require any further assistance, please do not hesitate to contact us. Sincerely, MGallery Shenzhen Front Office Team

Customer review rating 5.0/5

Ling X. Z. Business - Confirmed reviews ALL

Great service at the front desk and lounge. and room upgrade of my stay is much appreciated.

Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay at MGallery Shenzhen. We sincerely appreciate your kind remarks regarding our facilities and services, which are highly valued as we remain committed to maintaining the highest standards of hospitality. We look forward to welcoming you back on your next visit. Should you require any further assistance, please do not hesitate to contact us. Sincerely, MGallery Shenzhen Front Office Team

Customer review rating 4.5/5

Che L. L. Couples - Confirmed reviews ALL

Excellent, and our shout to Stella in the M Lounge, most friendly and warm service

Dear Valued Guest, Thank you for sharing your feedback following your recent stay at MGallery Shenzhen. We genuinely appreciate your kind remarks regarding our facilities and services, as we are dedicated to upholding the highest standards. Thank you for choosing our hotel, We eagerly anticipate the opportunity to welcome you back soon and to restore your confidence in our services. Sincerely, MGallery Shenzhen Front Office Team

Customer review rating 5.0/5

Jackson T. Families - Confirmed reviews ALL

Thank you so much for the upgrade, never expect to stay in the photo room which was a lifetime experience for my parents. They said they will remember this stay forever. Everyone from the bellboy to the cleaner were super friendly and enthusiastic about their job. They work relentlessly even though there were a huge group of guest staying at that weekend.

Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay at MGallery Shenzhen. We sincerely appreciate your kind remarks regarding our facilities and services, which are highly valued as we remain committed to maintaining the highest standards of hospitality. We look forward to welcoming you back on your next visit. Should you require any further assistance, please do not hesitate to contact us. Sincerely, MGallery Shenzhen Front Office Team

Customer review rating 4.0/5

Nakornrath Y. Couples - Confirmed reviews ALL

Overall, the accommodation is quiet and beautiful. However, there is an unpleasant smell in the elevator every day.

Dear Valued Guest, Greetings from MGallery Shenzhen! We sincerely appreciate you taking the time to share your feedback following your recent stay with us. We genuinely appreciate your kind remarks regarding our facilities, and we apologize that the elevator status did not meet your expectations during this stay, I have shared your comments with the relevant departments, and we will follow up on our improvement schedule. We hope you will enjoy a more pleasant stay during your next visit. We eagerly look forward to welcoming you back on your next trip. Should you require any further assistance, please do not hesitate to reach out to us. Sincerely, MGallery Shenzhen Front Office Team

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